Colorado Nonprofit Association

Manager of Volunteer Stewardship

 Are you looking for a position with social impact in an inclusive and hybrid environment? When you join our team as the Manager of Volunteer Stewardship at Dental Lifeline Network, you will change – and save – lives.  

 We are the only national non-profit organization that provides access to comprehensive dental treatment for people with disabilities or who are elderly and have no other way of getting dental care. This newly created position is responsible for managing and helping to energize DLN’s national volunteer recruitment efforts and strategies to increase the number of
people served.
   

What will you be doing?

 This position supports our vision to change and save the lives of people through volunteer recruitment, retention, and recognition activities as well as working with Dental Associations and National Partners.  

The primary functions of this position include:  

What we need:

Volunteer & Special Programs Manager

Mi Casa Resource Center is seeking a bilingual professional with excellent program or project management skills, a passion for underserved communities and experience with volunteer management, program or project management to join as our Volunteer and Special Programs Manager.  

The Volunteer and Special Programs Manager is responsible for all aspects of volunteer activities including recruiting, screening, placing, engaging, tracking and recognizing volunteers as well as managing supplemental programs for the organization. This position will work collaboratively with all teams in the organization to determine their volunteer needs, draft volunteer job descriptions, ensure appropriate placement of volunteers and track volunteer hours. They will be responsible for managing all aspects of supplemental programming including management of staff & volunteers and coordination with external partners providing supplemental programming while ensuring
successful participant recruitment, engagement and completion of these programs. This role will be responsible for all the data collection, entry and reporting around supplemental programming at the organization.
 

KEY RESPONSIBILITIES 

Leadership 

Volunteer Coordination

Participant Interaction

Independent Judgement

Evaluation

Other

 QUALIFICATIONS

KEY COMPETENCIES 

Volunteer and Development Coordinator

Join our team as a Volunteer and Development Coordinator and make an impact! Be the driving force behind our mission, empowering volunteers and fostering community engagement while strategically growing our resources to maximize impact. If you’re passionate about making a difference and thrive in a dynamic environment, this role is for you! 

ESSENTIAL DUTIES/RESPONSIBILITIES

The Volunteer and Development Coordinator performs a wide range of duties:

Volunteer Program (80%)

Development, Recruitment, and Training

Communication and Administration

Development & Fundraising (20%)

Supervisory Duties

None 

Qualifications

Knowledge and Skills

Physical Requirements

Other Requirements

Must possess a valid driver license and at least state required minimum of automobile insurance, clear DMV driving record and ability to provide own transportation. 

Volunteer Coordinator

Responsibilities: This position is responsible for the overall recruitment, training, coordination and management of CTRC Volunteers. Responsibilities include the recruitment, training, supervision and recognition of CTRC volunteers; administration duties necessary for the implementation, operation and evaluation of the Volunteer Program; working closely with the Program Coordinator and the Barn Manager to ensure quality, effective and seamless services; provide training and supervision necessary for volunteers to be able to fulfill their roles; ensure a safe and welcoming environment. This position can be physically demanding and requires the ability to mount and dismount participants weighing up to 200 pounds, running and standing in arena footing and working outside in all weather.

Job Duties

Volunteer Management:

Maintain an environment conducive to volunteer safety

Communicate with volunteers in a positive and respectful manner, promoting direct and ethical communication

Solicit volunteer feedback and encourage volunteer interaction on a consistent basis

Respond to all volunteer communication in a timely manner

Lead all volunteer recruitment efforts

Lead and coordinate training team meetings, schedules, and trainings

Serve as support staff for instructors during class (e.g. keep walkie talkie at all times, monitor weather radio, monitor rider and volunteer cancelations); designate another staff member when Head Instructor and you are not available.

Volunteer Training:

Ensure quality volunteer performance through ongoing training, evaluation, and recognition

Thoroughly orient and train new volunteers

Lead New Volunteer Trainings

Promote safe and effective volunteer performance

Assist with horse handling clinics – at least one time per session

Provide ongoing training and educational opportunities for volunteers

Work with instructors to provide appropriate feedback to volunteers

Volunteer Scheduling:

Schedule volunteers to ensure all riders needs are met

Ensure class coverage when volunteers are absent

Post daily volunteer schedules and substitution assignments

Accurately assess volunteer strengths for appropriate scheduling

Ensure volunteers are not working beyond their ability level

Volunteer Recognition:

Successfully implement volunteer appreciation activities; Once per session

Foster positive “climate of belonging” among volunteers

Ensure Volunteer of the Month selection and recognition

Ensure Volunteer of the Year selection and recognition

Administrative:

Maintain volunteer applications and ensure yearly updates

Maintain volunteer database in Better Impact (i.e.info, session and hour tracking)

Conduct effective volunteer program evaluations

Maintain up to date volunteer training manual

Maintain volunteer name tags

Create volunteer phone list and substitution list each session.

Post signs at last week of sessions informing volunteers and participants of session’s end; post signs at start of session welcoming all to new session.

Program Maintenance:

Answer office telephones when necessary and check voice mail (Volunteer and Rider/Volunteer Cancellation)

Assist in maintaining a quality therapeutic riding program at CTRC

Represent CTRC to participants, volunteers, and to the public in a positive, supportive, and professional manner

Ensure that all classes run smoothly, safely, and on time by providing support for fellow instructors including but not limited to general office support, radio buddy duties, arena set-up and take down, and helping with mounting/dismounting when necessary

Assist with the coordination of volunteers for special events (e.g. clinics, OSWC’s, United Day of Caring…) hosted at CTRC

Maintain positive, productive communication with all staff regarding volunteer and program issues

Be knowledgeable and qualified to handle operating center emergencies

Professional Behavior:

Represent CTRC in a positive and professional manner.

Maintain safety as CTRC’s paramount concern. Place safety first in all actions and activities.

Promote and support an effective team environment, including adherence to Ethical Communication practices with staff, participants, volunteers and community members. Demonstrate respect, interest, compassion and caring for program participants, volunteers and community members.

Know, and abide by, CTRC’s Operating Policies and Procedures.

Know, support and promote the Mission, Values and Goals of CTRC.

Attend and participate in all staff meetings.
 

Volunteer & Retail Coordinator (Part-Time)

Position Summary: The Volunteer Coordinator will lead and manage the volunteer program, including recruitment, onboarding, database management, communications, supervision, recognition and retention. They will also provide support and direction for current and prospective volunteers. Through
continuously assessing and identifying needs, this position will ensure volunteers are well matched into meaningful roles that help support the mission
and day-to-day needs of Cat Care Society.
 

Salary: $24-26/hr 

Reports To: Director of Philanthropy 

About CCS: Cat Care Society is a limited-admission non-profit cat shelter located in Lakewood, Colo., that was founded in 1981. Throughout our 40-plus year history, we’ve worked to provide adoption services and life-saving medical treatment to cats in need in Colorado while providing community engagement to people who love cats. Our unique and free-roaming approach views all cats as worthy; none are too old or ill to be valued, loved and treated with dignity. 

Role Responsibilities:  

Volunteer Management 

Responsible for the recruitment, management and engagement of Cat Care Society’s volunteer program 

Responsible for the documentation of the volunteer program, including position descriptions, onboarding, orientation and standard operating procedures. 

Coordinate volunteer orientation and training programs to ensure volunteers are equipped with the necessary skills and knowledge 

Oversee all court-mandated community service volunteers 

Work closely with organizational leadership and department managers to update and create volunteer positions that reflect the needs of the organization 

Maintain volunteer database (Volgistics) reporting systems to support volunteer recruitment, placement, hours and performance tracking, records and recognition 

Provide ongoing support and supervision to volunteers, including regular check-ins and performance evaluations 

Lead volunteer recognition efforts during Volunteer Appreciation Week and similar events and opportunities 

Develop and implement strategies to recognize and appreciate volunteers for their contributions 

Serve as the main point of contact for all volunteers 

Meow Mart 

Manage all aspects of on-site store,including budget, inventory, order for re-stocking (3rd party vendors), ensuring items are displayed in a clean and organized fashion 

Train front desk staff in customer service and processes for checking out donors/customers via Square and/or website 

Process online orders, prepare gift bags and receipts, communicate with donor/customer for pick-up or delivery  

Prepare financial reports upon request 

Internal Collaborations 

Collaborate with the Marcomm department to promote volunteer opportunities and recognition, and Meow Mart, to external communities – i.e. marketing materials, flyers, signage, social media, advertising, etc. 

Work with shelter managers to ensure volunteer needs are fulfilled and coordinate training as needed 

Provide timely updates on volunteer needs to staff and leadership as needed 

Interact with Bookkeeper to keep track of budget, invoices, etc. 

General 

Represent Cat Care Society positively, with enthusiasm and professionalism  

Ability to work in a team environment while operating independently with minimal supervision 

Act as a role model for employees and volunteers 

Follow all policies, procedures and protocols  

Other duties as assigned 

Qualifications: 

Passionate about the vision and mission of Cat Care Society 

Minimum of 2-4 years’ experience in volunteer management 

Valid drivers license and reliable transportation required 

Education & Experience: 

Bachelor’s degree or a 2-year degree with a minimum of 4 years related work experience 

Animal shelter, animal welfare, animal handling – not required, but a plus 

Schedule 

Part-time (up to 30 hours a week

Varies based on event schedule, must be able to work evenings and weekends as needed  

Reasonable Accommodations Statement 

To perform this job successfully, an individual must be able to perform each key responsibility satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

Notes: 

Bilingual staff members receive $1 more per hour than the listed range 

We value diverse experiences, perspectives and abilities, and therefore we highly encourage individuals of all backgrounds to apply.