Colorado Nonprofit Association

Programs & Engagement Manager

We are looking for a Programs & Engagement Manager to join the Colorado Common Cause team – this is a unique opportunity for someone with strong relationship-building skills to build our base of support and drive actions for a stronger democracy in Colorado.

The Programs & Engagement Manager will work closely with our Executive Director to increase our impact by engaging members in our work, supporting our legislative advocacy efforts, and supporting our fundraising efforts. This is an exciting time to join our team, as we build on our years of success in Colorado and expand our reach in the community.

This role will report to the Executive Director of Colorado Common Cause, and is located within Denver, CO with an expectation to come into the office and/or be at other in-person Front Range locations up to two times per week. We hope our new Programs & Engagement Manager will start as soon as possible and encourage you to apply today!

Responsibilities:

Plan and execute organizing activities to grow, diversify and engage our base of supporters:

Support our policy and advocacy work across the Colorado legislative session and local issue campaigns

Support with fundraising and in board management:

You will be a good fit for this role if you have

The following is required

We have a preference for candidates who also demonstrate

Additional details about this role

Common Cause is an equal opportunity employer and welcomes applicants of any race, creed, color, religion, ethnicity, national origin, income class, political affiliation, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or marital status, as well as applicants who have been previously incarcerated.

Common Cause (501(c)(4)) and Common Cause Education Fund (501(c)(3)) are nonpartisan, nonprofit grassroots affiliate organizations dedicated to upholding the core values of American democracy. We work to create open, honest, and accountable government that serves the public interest; promote equal rights, opportunity, and representation for all; and empower all people to make their voices heard in the political process.

Founded in 1970 and headquartered in Washington, DC, Common Cause has more than 1.5 million members and supporters living in every Congressional district in the United States, and offices in 25 states around the country. 

Volunteer and Operations Manager

The Limb Preservation Foundation (LPF) is a successful Denver-based nonprofit organization seeking a passionate professional for the newly created role of Volunteer and Operations Manager. We serve individuals at risk of limb loss in the Rocky Mountain area with financial, emotional and educational resources. 

The Volunteer and Operations Manager will develop and lead a volunteer program aimed to enhance and extend the impact of financial assistance we provide to low-income patients at risk of limb loss. Through our Patient Financial Assistance program, we provide mini-grants for mortgages/living expenses for low-income patients in treatment for limb-threatening conditions.

The purpose of this position is to assemble and deploy a volunteer workforce who can help connect patients with services that help bridge gaps in resources
beyond what we provide. These resources may include connection with other nonprofits, providing tools and/or direct help to assist with insurance matters
and addressing other resource gaps as well as related activities.  

In addition, this individual will engage with outreach activities and manage administrative tasks for the organization. 

Ideal Candidate:  

The Volunteer and Operations Manager will divide their time between programming (40%), volunteer management (25%), outreach (15%), administration (20%). The Volunteer and Operations Manager is a team player who shares our passion of providing services to help patients navigate a myriad of challenges they face with a limb-threatening illness. 

 We are looking for a candidate who is hard-working, resourceful, and a problem-solver who can handle multiple tasks at once. As an organization, we value initiative and openness; there is no job too big or too small for any LPF team member. This individual may have a background in healthcare, social work, volunteer management, operations or a related field. Through past work experience, s/he will have a track record of improving programming, building volunteer coalitions and/or advancing organizational capabilities. 

Responsibilities and Specific Duties:  

Volunteer Programming

· Develop a comprehensive volunteer program focusing on recruitment/management of a specialized group of volunteers who – through volunteer skills/talents – can enable us to extend impact of the services we provide. Specific types of volunteers will include social workers, insurance experts, healthcare navigators, nurses and related individuals who can provide additional resources and assistance to patients we serve. 

· Develop and maintain a comprehensive recruitment, orientation, training, retention, and recognition plan for volunteers. 

· Maintain complete and accurate records including creation of reports documenting services provided to the community as well as volunteer policies, procedures, position descriptions, etc.  

Outreach

· Recruits volunteers through allied health partners, educational institutions and other non-profit groups. 

· Manages and facilitates exhibits, exposure at health fairs and similar gatherings. 

  

Administrative operations

· Provides database reports to LPF’s outside accountant, furnishing reports/information needed to produce monthly financial reports (i.e., generate donation reports, download/code credit card bills, download/code merchant reports). 

· Participates and assists with special events.  

Volunteer and In Kind Donation Coordinator

 General Purpose: To assist the efforts of Partners in Housing by promoting the agency through work with volunteers, events, and in kind donations. To build and expand relationships and resources with in kind donors and volunteers by making systems efficient and effective.  

  

Essential Duties and Responsibilities:  

Volunteer Program:  

Promote the efforts of the lead volunteers with coordination, scheduling, trainings, orientations, etc.  

Maintains volunteer schedules.  

Maintains volunteer handbook and ensures volunteers are informed of changes and emergency plans.  

Work with other staff and volunteers on events to include holiday party and other client events.  

Through communication with staff, identify volunteer opportunities within the organization.  

Assist with recruiting, screening, interviewing and orientation/training of new volunteers.  

Collaborate with PIH staff to support the scheduling efforts of volunteers with PIH departments, for example, Child care, Housing Operations.  

Along with Community Engagement Manager, greet volunteer groups at locations with supplies, and share the PIH message with new groups.  

Provide presentations about Partners in Housing’s programs to potential volunteers and other groups, as needed.  

Ensure volunteer hours in all categories have been captured for reporting purposes.  

Provide tools to help volunteers use their time efficiently on meaningful tasks.  

Maintain and cultivate a relationship between all volunteers and PIH.  

Lead efforts for recognition and appreciation of volunteers.  

Provide event support by recruiting and coordinating volunteers, working with event planning committee and supervise volunteers during event  

 

 In Kind Donation Program:

Respond to calls and emails from donors who would like to give items.  

Work closely with staff to identify needs of Partners for in kind items and donation drives.  

Support Donation Center volunteers as needed. Limited time spent at the Donation Center, only as needed.  

With volunteers, assist donors when dropping off donations, acquire accurate information on donors, and provide them with receipts, only as needed.  

Support Donation Center volunteers to ensure procedures and policies are followed in the Donation Center to best utilize donated items.  

Promote higher utilization of Donation Center by Partners through electronic communications, such as Constant Contact and other means.  

With volunteer assistance, value the donations for PIH purposes based on thrift store values.  

Input in kind donation data into RE donor database and with volunteers generate thank you letters.  

Work with staff to promote efficient identification of furniture items needed by Partners for delivery.  

Coordinate or work with volunteers to schedule delivery truck for Partner deliveries and donor pickups of furniture  

Work with staff to ensure items for Welcome Baskets are in stock and ready to go to Partners as they move in.  

Work with Web Presence/Social Media Manager to publicize needs for in-kind donations and coordinate donation drives.  

Coordinate food donations through Care and Share’s program, report on usage to Care and Share.   

Director of Volunteer Services and Education

The Director of Volunteer Services + Education is responsible for the volunteer-based education programs in Colorado Springs to support HSPPR’s mission, vision, and services; provides effective management to the Volunteer Services and Youth Education teams while ensuring operational goals are created and achieved; recommends and implements appropriate volunteer procedures and guidelines; supports the development of a culture of engagement and relationship building with volunteers; creates a compassionate, committed team within the shelter and a supportive environment; uses strong leadership skills to motivate volunteers and department staff to achieve strategic objectives in a timely manner; actively participates in events to promote volunteer programs and shares important information for prospective volunteers, as well as works to create strong partnerships and maintain positive relations with relevant outside organizations; follow all safety and privacy guidelines to protect sensitive company and volunteer data.

Key Duties and Responsibilities –

Vision, Strategy, and Leadership

· Directs all aspects of the Volunteer Services Department in Colorado Springs, including the Shelter Volunteer Program and the Youth Education Program. This also includes the
court-ordered community service program.

· Develops and implements long-term goals and objectives to achieve the successful outcome of the Volunteer Services Programs and to support the strategic direction of the
organization. Participates in annual and strategic planning processes, establishes departmental goals, plans, and timelines. Responsible for statistics and goal reporting.

· Participates as a member of the senior leadership team in setting direction and strategy for the organization.

Volunteer Programs

· Directs and implements stategies for the recruitment of volunteers as well as the development and implementation of the volunteer training program curriculum and training calendar.

· Administers and reviews policies and procedures which guide the Volunteer Services Programs.

· Establishes and manages a volunteer retention plan, annual volunteer review and quarterly volunteer satisfaction surveys. Monitors trends in volunteer retention, identifying seasonal, departmental and long-term trends in order to ensure timely response to changes, allowing the department to provide more consistent support. Creates avenues for volunteer feedback, including surveys, to increase retention.

Youth Education Program

· Directs the Youth Education program and staff. Responsible for overseeing the Youth Education program if the Youth Education staff are unable.

· Responsible for providing support and guidance to the program manager.

· Evaluation of the Youth Education program and if it is meeting organizational goals.

Relationships

· Participates in local, regional, and state level organizations and coalitions for the advancement of educational and other initiatives in the animal welfare and volunteer management fields.

· Works cohesively with all departments of the organization to ensure operational excellence. Responsible for meeting regularly with department managers to determine volunteer staffing needs, duties, and training. Provides guidance to department managers and shelter staff on volunteer issues or concerns regarding performance. Supports managers in addressing concerns regarding volunteer performance issues, customer service, or interaction with shelter staff.

· Works to anticipate and resolve conflict and promote open communication between co-workers, management and other departments. Solicits employee input regarding their work and workplace.

Safety

· Manages volunteer risk. Promotes a safe work environment, actively monitors the safety compliance of staff and volunteers takes immediate action to correct hazards.

· Properly reports, documents and addresses animal behavior issues.

Public Relations

· Represents HSPPR in a professional manner and promotes our mission and goals.

Communication

· Communicates with potential volunteers and current volunteers in a timely manner. Assures regular communication with volunteers through newsletter, emails, meetings, bulletin board(s), and other forms of communication.

· Documents staff and volunteer complaints. Handles complaints and/or concerns from, or about, volunteers with professionalism and good judgment. Evaluates volunteer performance and addresses issues promptly. Involves Vice President as necessary.

· Is visible to staff, communicates with Vice President on significant developments within the department.

· Attends necessary meetings.

· Communicates pertinent information to staff, managers and directors.

· Communicates and problem solves with Managers.

Fiscal Responsibility

Organizational Development

Development

Other:

· Commitment to the mission, values, goals and success of HSPPR.

· Appropriately documents observed animal behaviors utilizing objective language as required in relevant procedures and/or policies.

· Perform all other duties as assigned.

Supervisory Duties

Volunteer Program Coordinators and Youth Education Manager

Schedule Requirements

Schedule may include weekend and evening work.

Education/Experience Necessary

· BA/BS preferred; Minimum 5 years of experience in volunteer or shelter management. An equivalent combination of education and work experience will be considered.

· Advanced management and leadership experience in an animal welfare organization/animal shelter.

· Proven ability to lead and manage change in teams, departments, and groups.

· Excellent leadership skills and experience in motivating and developing emerging leaders are necessary. Empathetic and supportive leader.

· In-depth knowledge of animal welfare industry best practices.

· Ability to engage in “big picture” thinking, while also carrying out detailed tasks.

· Experience working with a variety of computer applications including Microsoft Office Suite, spread sheets, databases.

· Demonstrated success in working with website communications.

· Strong project management skills, including ability to balance multiple projects, interdisciplinary teams, and complex logistical issues.

· Sound judgment and ability to exercise complete discretion when dealing with confidential information.

· Flexibility and adaptability, a strong work ethic and an entrepreneurial spirit to accommodate broad responsibilities and shifting priorities.

· Able to build trust and rapport to interact at all levels of the organization.

· Strong communicator – articulates ideas verbally and in writing; offers recommendations and provides guidance that is easy to understand.

· Able to adjust and flex schedule to the changing needs of the organization and department.

· Leads others by being a positive example, encouraging and supportive.

Volunteer Services Coordinator

OBJECTIVE:

The Volunteer Services Coordinator works under the direction of the Volunteer Services Manager. Coordinates court ordered and mandated volunteer programs (individuals that require volunteer hours as part of their program). Collaborates and complies with partner agencies and court systems. Provides support to retail stores regarding volunteer issues and ensures stores are following proper volunteer policies and procedures. Utilizes volunteer database system daily to track mandated volunteer hours. Provides administrative support, maintains accurate volunteer records, and provides timely statistical and activity reports on volunteer participation. Provides support to retail stores regarding volunteer issues. Collaborates with Volunteer Services Team Members.

QUALIFICATIONS: 

Education: Bachelor’s degree in a related field preferred; equivalent experience may be substituted.  

SPECIAL SKILLS/REQUIREMENTS: 

KEY RESPONSIBILITY AREAS:

 

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. 

Goodwill participates in E-Verify.  For more information on E-Verify, please contact DHS:  888-897-7781 or www.dhs.gov/E-Verify

We promote a Safe & Drug-free Workplace.

 

Physical Requirements
Attachment to Job Description
Position:  Coordinator I, Volunteer Services                                                           Dept Number: 9100

 

Guide to Physical Requirements:

 

LIFTING: (as defined by ADA)

   Heavy: 45 lbs & over – NEVER

   Moderate: 15-44 lbs – OCCASIONALLY

   Light: 14 lbs & under – OCCASIONALLY

CARRYING:

   Heavy: 45 lbs & over – NEVER

   Moderate: 15-44 lbs – OCCASIONALLY

   Light: 14 lbs & under – OCCASIONALLY

PUSHING/PULLING – OCCASIONALLY

REACHING:

   Above Shoulder – OCCASIONALLY

   At Shoulder – OCCASIONALLY

   Below Shoulder – OCCASIONALLY

TWISTING – NEVER

BENDING – OCCASIONALLY

KNEELING/CRAWLING – NEVER

SQUAT – NEVER

CLIMBING:

   Use of legs only (stairs) – NEVER

   Use of arms & legs (ladders) – NEVER

HEARING – FREQUENTLY

VISION:

   Visual, close – FREQUENTLY

   Visual, distant – OCCASIONALLY

   Visual, depth perception – OCCASIONALLY

HANDS/FINGERS:

   Simple grasping – FREQUENTLY

   Fine Manipulation – OCCASIONALLY

   Repetitive Movements – OCCASIONALLY

WALKING – OCCASIONALLY

STANDING – OCCASIONALLY

SITTING – CONTINUOUSLY

SPEAKING – CONTINUOUSLY

OTHER, please describe – none