The Vail Valley Foundation (VVF) is seeking an experienced Volunteer and Operations Manager with attention to detail and a passion for the mission of the Vail Valley Foundation. The position plays a critical role within the larger Operations Department at the Vail Valley Foundation. The Volunteer and Operations Manager will take lead roles within the areas of volunteer management and coordination and provide Operations administrative support, as needed. This position reports directly to the Sr. Director, Operations. This position requires an outgoing, friendly, organized person who can plan and implement throughout the year and enjoys interacting with others in a fast-paced work environment.
PRIMARY RESPONSIBILITIES
Volunteer Manager
Operations Administrative Support
REQUIREMENTS
ADDITIONAL DETAILS
This is a salaried, full-time year-round position eligible for all VVF employment benefits.
Salary Range: $60,000-65,000 (Applications will be accepted between 10/4/2024 and 12/15/2024)
MISSION:
Seeking to put God’s love into action, Pikes Peak Habitat for Humanity brings people
together to build homes, communities, and hope.
GENERAL DESCRIPTION:
The Volunteer Services Coordinator is responsible in assisting with all aspects of the Volunteer
Program. This includes the recruitment, retention, processing, and coordination
of ReStore, construction, repair, and other supportive volunteers. This
position works closely with all team members to ensure that all volunteers have
a positive, safe and productive experience, while working towards Pikes Peak
Habitat for Humanity’s mission and purpose.
CORE RESPONSIBILITIES:
1. Needs Assessment
a) Identify volunteer needs of the organization through communication with ReStore, construction and repair team, and other key stakeholders.
b) Walk through both ReStores weekly with ReStore staff to gain an understanding of
current volunteer projects and needs.
c) Assist departments with drafting written volunteer position and assignment
descriptions, as needed, i.e, light room volunteer.
2. Recruitment
a) Develop and implement an effective volunteer recruitment plan to fulfill volunteer
needs.
b) Coordinate and communicate with sponsors, faith groups, businesses, community groups, and
individuals to schedule, organize, and prepare volunteers for various types of
service.
c) Maintain and develop opportunities with programs, internships, and community business
partnerships throughout El Paso County to fulfill needs.
d) Track and submit volunteer timesheets for multiple partner agencies to include AARP,
Front Range Community Service, Municipal Court, Pikes Peak Workforce Center,
Workers Comp, Goodwill, etc.
e) Secure and manage affiliate presence at El Paso County community outreach events, volunteer
recruitment fairs, and other speaking engagements in conjunction with the Volunteer
Manager.
f) In collaboration with the Strategic Partnerships team, update volunteer portions
of affiliate website and social media with all current opportunities and
information.
g) Develop and maintain communication schedules with volunteers for ongoing engagement.
h) Attend offsite events to recruit volunteers.
3. Motivation & Recognition
a) Plan and successfully deliver the annual Volunteer Appreciation Event in partnership
with the Volunteer Manager and Chief Strategy Officer.
b) Assist the Volunteer Manager to cultivate additional recognition and motivation
programs.
4. Orientating & Training
a) Conduct orientation/safety briefs at the ReStore locations in partnership with ReStore team.
b) Conduct orientation/safety briefs for construction, repairs, and special projects when needed.
c) Organize, schedule, and assist volunteers and groups to prepare them for their workday.
d) Participate in staff safety training when available and work with ReStore Managers to
provide any necessary safety information to the volunteers.
e) Set appropriate expectations with volunteers before the start of their service and
verify all liability waivers are completed and on file.
5. Supervision & Implementation
a) Ensure successful volunteer days. Be accessible to ReStore staff for any issue that
may arise with a volunteer.
b) Communicate with the Volunteer Manager to ensure all materials are stocked.
c) When necessary, lead volunteer groups in activities
at either of the ReStore locations.
d) Serve as the liaison between partners, sponsors, partner families, internal
departments, the affiliate staff, and volunteers.
e) Ensure implementation and updating of the volunteer policies and procedures created by
the Volunteer Manager.
f) Monitor and oversee the accessibility of volunteer work at the ReStore locations.
g) Work with ReStore staff to provide creative volunteer roles throughout the stores
for volunteers of varying abilities, to include corporate, faith, and other
types of groups.
6. Evaluation & Risk Management
a) Maintain volunteer resource database (CERVIS) with consistent entry of contact
information, hours, and volunteer activity.
b) Develop an operating plan with goals that align with the affiliates strategic plan.
Report annual outputs of the volunteer program.
c) Regularly analyze results of volunteer experience survey and share results/summary with department/program
supervisory team.
d) Maintain current documentation for all volunteers.
7. Assist with Affiliate Special Events as Needed
a) Assist the Volunteer Manager with the logistics and planning of the future homeowner home
dedication and ground blessing ceremonies to include responsibility of logistic
coordinator in the absence of the Volunteer Manager.
KNOWLEDGE & SKILLS:
· Knowledge of Microsoft Office programs required.
· Knowledge of volunteer database (CERVIS) preferred but not required.
· Knowledge of social media preferred.
· Ability to work under pressure, multi-task, and coordinate numerous activities and
groups of people.
· Positive, optimistic outlook that fosters an upbeat work environment.
· Excellent oral and written communication skills and the ability to communicate
respectfully and effectively.
· Able to troubleshoot, track information, and meet deadlines.
· Ability to act and work independently as well as with a team.
· Patience and ability to work effectively with volunteers. Always possess a positive and
welcoming spirit and be able to interact with diverse groups of people.
· Comfortable with public speaking opportunities and sharing the Pikes Peak Habitat mission
and ministry with large and small groups of volunteers, potential volunteers,
and community members.
· Assist with administrative or other duties as needed.
EDUCATION, EXPERIENCE:
· HS diploma or equivalent required.
· BA/BS preferred.
· One or more years of experience in volunteer coordination role with a non-profit
organization preferred.
· Prior experience with Habitat for Humanity is helpful.
PHYSICAL REQUIREMENTS NECESSARY TO PERFORM THIS JOB:
· Capable of working effectively in a ReStore, office, or construction site environments.
· Ability to travel to and from meetings and appointments in locations and times when public transportation is unavailable.
· Be able to adequately traverse a working warehouse, lifting, carrying (minimum 40 lbs.) or other similar
activities as required.
· Effectively communicate assigned tasks or convey information to staff and volunteers.
· Ability to maneuver typical warehouse obstacles.
WORK ENVIRONMENT AND CONDITIONS:
· Exterior working environment during a variety of weather conditions.
· Personal vehicle required. The Volunteer Services Coordinator requires travel throughout El Paso County as
needed. Proof of insurance and driver’s license required upon hiring.
· Position hours are Tuesday – Saturday, 9:00 am – 5:30 pm Mountain Time Zone.
· Physical workspace will be at the ReStore locations, the business office, and when needed, the
construction site. Should be comfortable working from multiple locations
through the week.
· Occasional travel for professional development events such as Habitat for Humanity conferences.
STANDARDS FOR MEASURING PERFORMANCE
· Completeness, accuracy, and punctuality of reports and other assignments.
· Ability to obtain agreed upon volunteer certification through Habitat for Humanity and
the Council for Certification in Volunteer Administration.
· Willingness to participate in professional development opportunities.
· Ability to meet or exceed the demonstration of Habitat’s mission principles.
· Create a great experience for volunteers and sponsors.
· Maintain high standards of integrity and compliance.
EQUAL EMPLOYMENT OPPORTUNITY:
Our commitment to Equity, Diversity, and Inclusion in the Workplace: Pikes
Peak Habitat for Humanity is an
equal opportunity employer. Candidates from diverse backgrounds are
encouraged to apply and are considered for employment on merit alone without
regard to race (including characteristics associated with race such as
hair texture, hair type, and protective hairstyles), color, religion, sex,
sexual orientation, gender identity, transgender status, national origin,
disability, pregnancy, age (40 or older), genetic information (including family
medical history), marital status, military status, lawful conduct outside of
work, membership or non-membership in a labor organization, or status in any
other group protected by federal, state or local law.
COMPENSATION AND BENEFITS:
· The hiring range for this position is projected to $18 – $20 per hour depending on
experience.
· All full-time Pikes Peak Habitat for Humanity employees are eligible for the
following employee benefits:
o Medical/Life/Dental/Vision Insurance/401(k) Retirement Program with employer match up to 4%/Accrued
Vacation and Sick hours/Paid holidays. Short term disability is available
through the Colorado FAMLI program.
APPLICATION TIMELINE & INSTRUCTIONS:
· Position will remain open until filled.
· Apply on our website at pikespeakhabitat.org/employment
· Upload C.V./Resume
· Upload cover letter explaining how you meet/exceed the position’s preferred levels of
education and experience contained within this job description.
· NO PHONE CALLS, EMAILS OR PERSONAL INQUIRIES
ABOUT PIKES PEAK HABITAT FOR HUMANITY:
Habitat for Humanity, founded in 1976, is a global, Christian-based nonprofit organization
that grew out of an intentionally multi-racial community in rural Georgia.
Locally, Pikes Peak Habitat for Humanity was established in 1986. Seeking to
put God’s love into action, Pikes Peak Habitat brings together people of all
faiths and people of no faith to build homes, communities, and hope. Working
alongside each other, we help families and individuals build and improve places
to call home and achieve the strength, stability, and self-reliance they need
to build better lives for themselves. Pikes Peak Habitat seeks individuals who
have a willingness to affirm these principles and values.
At Pikes Peak Habitat for Humanity, we embrace a history rooted in creating equity and take
our mission seriously by courageously committing to a culture and workplace
where all staff feel safe, welcome, visible, respected, supported, and valued.
As an equal opportunity employer, we realize that our success depends upon
building an inclusive workforce of diverse perspectives and encourage people of
varied races (which is inclusive of traits historically associated with race,
including, but not limited to, protective hairstyles and hair texture),
ethnicities, national origins, tribes, religions, ages, gender identities and
expressions, genders, sexual orientations, marital statuses, disabilities,
veteran/reserve national guard statuses, socio-economic statuses, thinking and
communication styles to work with us.
We also require that all staff take seriously their ethical responsibilities to safeguarding
our intended beneficiaries, their communities (especially children), and all
those with whom we work. In line with the prevention of sexual exploitation and
abuse, all staff must pass a thorough background screening and will be held
accountable for upholding our policies around ethical behavior, including
safeguarding and whistleblowing.