Colorado Nonprofit Association

Volunteer and Community Engagement Coordinator

*Applicants who apply through third-party sites (Indeed, Monster, etc.) will receive an email from ApplicantPro to complete their application.*

The Volunteer & Community Engagement Coordinator conducts community outreach to educate and solicit support, especially co-sponsorships of newly arrived refugee families, from Lutheran and other congregations, religious organizations, and community groups. This position solicits, trains, and supports volunteers, interns, and service learners, and plans a variety of events to engage the receiving community in refugee resettlement.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Recruits, screens, trains and recognizes volunteers and interns to benefit the resettlement of refugees. Coordinates with other program staff to determine what tasks and assignments can be covered by volunteers. Schedules volunteers for assignments.
• Develops training materials and resources for volunteers, service learners, and interns. Provides initial and ongoing training and support.
• Performs outreach and makes presentations to churches, businesses, and other community groups to educate on refugee resettlement issues and to promote, support, and obtain volunteers for refugee resettlement.
• Manages all aspects of the Cultural Mentoring and co-sponsoring program including soliciting church and community co-sponsorship commitments, matching mentor teams with families, communicating with teams, and addressing volunteer concerns directly with resettlement staff.
• Plans and organizes special events to include World Refugee Day events, outreach and educational events, networking events, drives, and managing agency participation in community events..
• Oversees placement of interns and service learners, including coordination with sponsoring agencies and academic institutions.
• Maintains Refugee & Asylee Program social media accounts and monthly newsletter posting both internally-generated and external stories and photos.
• Provides information about the Cultural Mentoring and Exchange program to new refugee clients at intake and coordinates with case managers to prioritize families for the program.
• Manages partnerships, including making arrangements for linkage visits with volunteer mentors and families, and monitoring enrollments.
• Utilizes volunteer management database to facilitate the volunteer application process and submission of volunteer hours. Ensures non monetary donations and activities are captured through monthly reporting.
• Coordinates donations from churches and community groups, such as welcome baskets or apartment bins.
• Works with other program staff on managing volunteers and solicits active staff involvement in volunteer relationships and projects.
• Coordinates holiday and group service projects for volunteers as possible.
• Researches and presents ideas for community involvement in refugee resettlement.
• Performs other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Cross cultural sensitivity and knowledge, with the ability and desire to work with people of other cultures.
• High comfort level with public speaking, facilitating trainings and conducting community outreach.
• Knowledge of and comfort working in collaboration with a variety of community-based organizations, including communities of faith.
• Prior experience with volunteer management preferred.
• Some understanding of refugee resettlement and/or immigration issues helpful but not required.
• Ability to write clearly for reports and correspondence.
• Computer skills in Word, Excel, and the use of email and other applications.
• Must have and maintain a valid driver’s license and provide proof of auto liability insurance at the level of 100,000/300,000/100,000.
• Demonstrates commitment to the mission, values and vision of Lutheran Family Services Rocky Mountains.

EDUCATION and/or EXPERIENCE

Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

SUPERVISORY RESPONSIBILITIES

This position will supervise individual volunteers, volunteer groups and interns.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

15 Forever Facilitator

The Facilitator will implement the YouthRoots program with 15 Forever (85%) and attend training and provide feedback to staff (15%). This is a 1099 contractor position with compensation of $3,270 for the program year (approximately 100 hours). This position is ideal for mental health professionals, teachers, or counselors who believe in the power of youth to change the world and who are looking for extra income. 

Membership Specialist

The International Association for the Study of Lung Cancer (IASLC) is the premier international membership association for physicians, researchers, and medical professionals, who are dedicated to conquering lung and thoracic cancers worldwide. We are looking for our next Membership Specialist (Retention), who will provide premium frontline customer service and support for our global IASLC membership.

Day to day, the Membership Specialist will develop and implement proactive strategies to retain active members and manage reinstatements. The Membership Specialist will also conduct member renewal and communication campaigns and regular member feedback initiatives.

This nonsupervisory, exempt position is physically based in our downtown Denver, CO office on a hybrid work schedule. This position reports to the Director, Membership.

In this role, you will:

• Develop and implement comprehensive member retention strategies in collaboration with the Director, Membership.
• Plan, execute, and optimize member renewal campaigns in PropFuel and other tools and software to maximize retention rates.
• Conduct regular member feedback initiatives such as focus groups and surveys to gather insights and assist in analyzing and applying the data to identify areas for improvement in the member experience.
• Monitor and report on key retention metrics, including renewal rates, churn rates, and member lifetime value, to inform strategies and decision-making.
• Continually assess and improve member retention processes, utilizing member feedback and industry best practices to enhance the overall member experience.
• Collaborate with cross-functional teams, including marketing, communications, and IT, to ensure seamless execution of retention initiatives.
• Ability to work collaboratively as a part of a team and maintain positive interpersonal relationships in a small, intimate working environment.
• Travel domestically and internationally, as needed (approximately 5-10%) in support of IASLC or business-related meetings or conferences.

A successful candidate will have the following qualifications:

• Bachelor’s degree or equivalent experience.
• 3 years of experience in membership association, customer success, or account management roles.
• Proven track record of developing and executing successful membership retention strategies and campaigns.
• Solid project management and time management skills with the ability to prioritize tasks and manage multiple initiatives simultaneously.
• Strong technical proficiency with proven aptitude for learning new software/platforms quickly and integrating them efficiently into workflow.
• Proactive customer service orientation, relationship building skills and flexibility.
• Ability to communicate professionally and effectively with donors, sponsors, external partners, and staff as a positive, responsive representative of the IASLC.
• Strong work ethic, positive attitude, dependable.
• Ability to manage confidential and sensitive information.
• Project management skills, including planning, scheduling, communication, and an eye for detail.
• Ability to work independently as well as collaboratively with various IASLC teams.
• Ability to travel domestically and internationally, as needed.
• Multilingual fluency/literacy would be a plus.

Child Advocacy Center Program Administrator

Expected start date: 1/2/2025 

The mission of Life Stories Child Advocacy Center (LSCAC) is to provide advocacy and support for abused and neglected children by advancing coordinated investigations, prosecution and victim services. Since 1999, the Child Advocacy Center has provided a child-focused environment to gently support child victims of sexual abuse, other forms of child maltreatment, and witnesses to felony crimes as well as their non-offending family members.

LSCAC is committed to providing services, along with our multi-disciplinary partners, to all communities in Weld County.  We are committed to the ongoing work of providing quality and culturally responsive services to children and families of all backgrounds and identities. 

General Responsibilities:

It is the responsibility of all LSCAC employees to support LSCAC’s mission and to ensure the integrity of the work we do to assist children and families. The Child Advocacy Center (CAC) staff must maintain confidentiality, adhere to best practices and work as part of a cohesive multi-disciplinary team (MDT).

This position will act as the MDT Coordinator having the primary contact with the multi-disciplinary team and is responsible for leading a four-person program team that conducts forensic interviews and provides victim advocacy for children and their families.  This individual will conduct and coordinate child abuse forensic interviews with children, adolescents and adults with special needs, using research-based, best practice interview techniques and provide testimony in civil and criminal court proceedings. Ensure that all standards required by the National Children’s Alliance (NCA) are met and lead the task of coordinating the NCA Site Review.

Knowledge and Experience:

• Minimum of three years post degree experience conducting child interviews.
• Work experience in child abuse investigations.
• Current best practices for child interviews.
• Basic child development.
• Sexual and physical abuse, neglect, trauma, offender pathology, victimology and other pertinent topics.
• Cultural issues related to child abuse/neglect.  
• Colorado Children’s Code, Colorado Criminal Code and the Colorado Revised Statutes for law related to child abuse.  
• Experience working with diverse populations of clients.
  

Qualifications:

• Successful, documented completion of a 40-hour forensic interview training by a nationally recognized organization, or willingness to attend training.
• Bachelor’s degree in criminal justice, psychology, social work or related field with a minimum of 6 years post-degree experience.
• Cultural awareness of the needs of diverse populations.
• Strong interpersonal, communication and organizational skills.
• Willingness to work with a flexible schedule when necessary.
• Strong problem solving and solution-oriented skills.
• Outlook Email and Microsoft Word Required on job.
• Oral and written Spanish fluency is a plus.
  

To read the full position profile visit https://sites.google.com/view/cacmanager?usp=sharing

Programs Manager

Position Summary

The Programs Manager role will concentrate on the design, strategy, management, and funding of First Southwest Community Fund’s programs to support underserved small businesses and entrepreneurs. First Southwest Community fund has a range of existing programs that provide grants, education, workshops and technical assistance to small business owners – especially women, minority-business-owners, and veteran owned businesses. The Programs Manager will be responsible for creating and implementing FSWCF’s education programmatic strategy, fundraising for educational programs, creating partnerships and ensuring a high standard of delivery across all programs. The Programs Manager will work closely with the Executive Director, Community Advisory Committees and our Technical Assistance Navigator on the design and implementation of a range of initiatives to support underserved businesses in rural Colorado.

Essential Duties/Responsibilities Management

Program Design/Management: Development of FSWCF grant-funded programs providing technical assistance and funding for rural businesses, with a focus on designing a range of educational programs to support underserved businesses in rural Colorado and the Four Corners region.

Development and Fundraising: Work closely with the Impact and Operations Manager and Executive Director to identify fundraising and partner opportunities with private foundations to support FSWCF’s programmatic work. This will include coordinating the preparation of grant and other applications for funding resources.

Strategy:Following and developing FSWCF’ strategic plan, implement new and innovative programs to fulfill FSWCF’s mission.

Program Implementation: Work closely with FSWCF’s Technical Assistance Navigator and partner organizations to coordinate and collaborate on implementing educational opportunities. Including the coordination of attendance, required documentation, homework assignments, and any other activity to ensure the success of the program.

Grant Management: Coordinate with Impact and Operations Manager and Executive Director the design evaluation methods and track impact for all areas of programming and complete quarterly financial and impact reporting for all FSWCF grant funding.

Outreach and Communications: Coordinate marketing and outreach through social media, website, newsletters, radio and other channels for opportunities.

Job Qualifications

• A flexible, creative, entrepreneurial spirit and a demonstrated passion for the mission, vision and values of First Southwest Community Fund
• Exceptional written and oral communication skills
• Excellent interpersonal and networking skills
• Exceptional Leadership and Team Building skills required
• Strong analytical and organizational skills
• Ability to work independently and as part of a team
• Able to take ownership and drive activities to completion
• Proven organizational and project management skills
• Ability to travel for job related activities

Training/ Education:

• A bachelor’s degree in business administration, Nonprofit Management, or relevant field; Master’s degree a plus.
• Bilingual, English/Spanish a plus

Experience:

• 3-5 years program design and implementation required
• Experience working at a financial institution or in a nonprofit is highly beneficial
• Proficient in Microsoft Office software programs, use of e-mail and internet, and willingness to expand skill base.

WORKING ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Required to talk and hear; frequently required to use hands and fingers to handle or feel objects, tools or controls. Ability to stand and sit, reaching with hands and arms, kneeling, crouching. Must occasionally lift and/or move up to 20 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. This is a remote position with monthly travel required.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Preservation Services Director

Organization: Statewide Nonprofit Historic Preservation Organization

Location: Denver, hybrid office environment

Position: Preservation Services Director

Type: Permanent, Full-Time

Salary: $50,000-$65.000

BACKGROUND: Founded in 1984, Colorado Preservation, Inc. (CPI) is a statewide nonprofit historic preservation organization that provides advocacy, education, and technical assistance to individuals and communities across Colorado. CPI promotes the critical connection between people and place, working to ensure historic places are protected and activated for future generations. CPI values and respects all cultures and advocates for the protection of places tied to diverse and underrepresented communities. As an organization, CPI strives to foster an ethic of inclusion and diversity through its engagement with individuals and organizations to protect the places of significance to all residents, descendant populations, and visitors of the state.

CPI believes that diversity, equity, and inclusion are integral to its success and mission. CPI is committed to fostering an environment where all individuals, regardless of background, identity, or experience, feel valued, respected, and empowered to contribute their unique perspectives and talents.

CPI recognizes that diversity drives innovation, creativity, and excellence. The organization actively seeks to recruit and retain individuals from diverse backgrounds, including but not limited to race, ethnicity, gender identity, sexual orientation, age, religion, disability, and socio-economic status. CPI is dedicated to creating equitable opportunities for all members of its team, ensuring fairness in recruitment, hiring, promotion, & professional development practices.

POSITION SUMMARY: CPI’s Preservation Services Director fills a critical role within the organization, serving as a preservation advocate and expert in the field providing technical assistance to communities statewide. This position works with property owners, nonprofit organizations, contractors, etc. providing preservation services that include grant writing, grant administration, and project planning. The position cultivates, develops, and manages projects for CPI.

CPI is looking for applicants with a preservation background who have grant writing and grant management experience. Applicants must be detail oriented, have excellent writing and communication skills. Applicants must be self-motivated and able to work under tight deadlines with limited direct oversight.

ESSENTIAL SKILLS & EDUCATION/EXPERIENCE:

• BA in Historic Preservation, History, Public History or related field required, MA in Historic Preservation preferred

• Grant writing experience or the equivalent

• Knowledge of historic preservation methods, procedures, and the ability to interpret and implement the Secretary of the Interior’s Standards for Historic Preservation.

• Historic Preservation tax credit experience a plus

• Knowledge of Colorado history preferred

• Candidate must have the ability to establish priorities, work independently, and proceed with objectives without direct supervision.

• Demonstrate an ability to develop creative solutions in difficult and complex situations, and assembly innovative partnerships.

• Architectural and/or construction experience preferred

SPECIFIC RESPONSIBILITIES:

• Develop, manage, and support preservation projects statewide including those

already under contract with CPI

• Provide grant writing on behalf of CPI for perspective applicants including private

property owners, nonprofit organizations, municipalities, etc.

• Provide preservation technical assistance as needed

• Manage community outreach initiatives that involve future project cultivation.

• Review, prepare, and submit grant applications to appropriate organizations and

foundations; develop project budgets and scopes of work; produce financial reports;

complete all submittals and deliverables, as necessary and required by different

granting organization.

• Provide guidance on preservation strategies and approaches, connecting appropriate

partners, contractors, funders, etc

• Provide annual easement inspections on CPI’s 5 existing easements

• Pursue, secure, and manage project administrative for CPI’s Preservation Services

Department. Keep on-going, multi-year budget projections for the department.

Develop and update contracts and other business forms as necessary.

• Track monthly financials and invoicing for each project

• General responsibilities related to the organization include attending and potentially

presenting at events such as the annual Dana Crawford Awards and Saving Places

Conference, quarterly board meeting, and other meetings/events as necessary.

• Collaboration with staff and organizational initiatives as required to include assistance

in planning CPI’s preservation trainings, preparing articles for the organizational

newsletter and representing the organization at outreach meetings as well as relevant

TV, Radio, and media outlets.

• Willingness to travel including frequent overnights and varied work schedules; access

to transportation, and a valid State of Colorado driver’s license required.

Operations Coordinator

Mi Casa Resource Center (MCRC) is seeking an organized and detailed oriented professional with experience in program coordination or operations to join us as Operations Coordinator. 

The Operations Coordinator performs comprehensive administrative support for the everyday operations of MCRC’s Business and Career Pathways Team. This position ensures the smooth operation of classes, events, workshops, coaching and consulting sessions. This position also coordinates activities of programming with other teams and agency staff and is involved in data collection, data entry and reporting.  

KEY RESPONSIBILIES 

Leadership

• May coordinate and assign work to interns/volunteers.  

Participant Interaction  

• Coordinates with the Outreach and Enrollment Coordinators on registration and enrollment of clients into training, workshops and other events. 
• Answers phone calls, greets participants, and follows up with participants to ensure all documentation is on file. 
• Supports participants with online registrations for classes, workshops, and events as a back-up to the Outreach and Enrollment Coordinators. 
• Supports workshops, webinars and supplemental programs’ registrations and sends confirmation emails and reminders as established in the Standard Operating Procedure (SOP). 
• Conducts participant orientation and registration sessions for the different classes as needed. 

Outreach and Recruitment

• Communicates and shares information about programming on behalf of MCRC including monitoring
  and responding to general pathways office voicemail and email inquiries as a
  backup to the outreach and enrollment coordinators.  
• Attends outreach activities and community events as needed.
• Liaisons with Outreach and Enrollment Coordinators, and Marketing Coordinator to execute logistics of program registration and promotion. 
• Supports outreach, recruitment, and marketing to ensure class and workshops goals are met. 

Operational Tasks

• Coordinates all aspects of the participant’s lifecycle post enrollment including welcome emails & forms, payment processing, class reminders, completion certificates, prize letters and post surveys.  
• Supports Coaches and Advisors in ensuring basic intake data is completed prior to career coaching and business consulting sessions.  
• Supports the AD, Education and Outreach in reviewing and updating templates, workflows, process guides.   
• Assists Trainers and Instructors with coordinating logistics for classes, workshops, webinars, graduations, and fairs. 
• Provides technical support to classroom instructor during supplemental programs and classes as needed. 
• Coordinates with Office Coordinator on rooms, technology and audio-visual needs for classes and supplemental programs.  
• Updates attendance for classes, webinars and workshops provided by guest instructors. 
• Maintains Career Coaches and Business Advisor’s availability calendar.  
• Ensures that volunteer hours and other in-kind donations are tracked. 

Evaluation

• Provides information and data reports to the AD, Education & Outreach on program activities as needed. 
• Collects and enters data into agency databases with a detailed record keeping of any participant, program’s documents, and forms. 
• Gathers pre and post surveys from participants.   
• Coordinates with program staff to ensure program information is input into databases within required deadlines. 

Fundraising and Grants Management

• Represents MCRC at a variety of programs, outreach, and community events if needed. 

Other

• Contributes to team effort by attending agency and team meetings and serving on committees as needed. 
• Completes additional duties and other special projects as assigned by the Assistant Director, Education & Outreach.  

REQUIRED QUALIFICATIONS 

• 1-3 years of experience in program coordination or operations or an equivalent combination of education, training, and experience.  
• Bilingual in English and Spanish with good oral and written communication in English and Spanish. 
• Experience working in fast paced work environment a plus.  
• Expert in business software including Microsoft Office Word, Excel, Outlook, PowerPoint, SharePoint and various databases. Salesforce experience a plus. 
• Experience working with low income and diverse communities.  
• Ability to be flexible and work evenings and weekends, as needed.  
• Background Check is required.  

KEY COMPETENCIES 

• Excellent communication and customer service skills 
• Excellent computer skills 
• Extremely well-organized and efficient in managing multiple responsibilities 
• Highly detail-oriented with an eye on quality 
• Self-starter with strong creative problem-solving abilities  
• Flexible and adaptable to a fast-paced dynamic work environment  

Seniors Program Manager

Responsibilities  

Lead and grow Parish Seniors Program and staff to engage and support 100+ seniors 

Lead multi-generational staff to provide engaging and impactful programming and outreach efforts for 280+ senior program participants through in-person and virtual programming. 

Lead all DRCOG related communications, meetings, planning, and reporting as required to meet compliance related to this contract. 

Monthly data reconciliation with state and in house databases. 

Develop a schedule of engaging events and innovative experiences that promote the mission and purpose of DICP’s Parish Seniors Program, as well as maintain a culture of being a welcoming community. 

Manage and maintain the financial and program records related to the program with support from staff. 

Ability to write newsletter articles, outreach flyers, and social media posts.  

Member of DICP Leadership Team responsible for program and organizational operations. 

Assist with development, grant writing, and other fundraising activities for program and DICP general operations. 

Strong skills in connecting and communicating with people. 

Backup support for Seniors Driver and Outreach role as well as Activities Coordinator role when needed, including driving older adults, food box delivery and program activities 

Support staff in making outreach calls to program participants as needed; collecting required information for program operations; responsible for maintaining participant data confidential and private per HIPPA and other requirements. 

Minimum Qualifications  

Demonstrated experience and history working with Senior Adults   

Willingness to support and promote DICP mission and vision.  

Minimum two (2) years of experience in providing direct services and case management to diverse, low to medium income populations. 

Possess a current HIPAA training completion certificate, or willing to complete the training at employer’s expense within one month of employment. 

Experience (preferred but not required) with DRCOG funding and reporting requirements; understanding the importance of data tracking for the purposes of securing and reporting to funder on the outcomes and outputs of non-profit programs. 

Ability to read, analyze, and interpret regulations, program related data, and general digital correspondence. 

Familiar with resources and organizations that work throughout Denver Metro area to support aging community; existing aging community relationships is a plus. 

Experienced in program development and implementation that is engaging to the target audience. 

Well organized, dependable, flexible, and resourceful. 

Ability to handle multiple projects simultaneously and set and meet tight deadlines. 

Effective interpersonal skills and ability to effectively and tactfully present information to, and communicate with, supervisors, co-workers, volunteers, participants and others verbally and in written communications. 

Basic computer skills: Office 365, data entry into multiple systems as required by DICP, DRCOG and other funders. 

Bachelor’s degree in related field required, previous experience of four years or more with the outlined job responsibilities may be substituted in the absence of a Bachelor’s Degree.  

Bilingual (English/Spanish or English/Mandarin) a plus.  

Assistant Director for Program Services

 Make an Impact – Help Clinicians Enhance their Clinical Skills

Welcome to CPEP

CPEP, the Center for Personalized Education for Professionals, is a non-profit organization founded in 1990. Our mission is to promote quality patient
care and safety by enhancing the competence of healthcare professionals. We do this through a variety of services, including clinical competence assessments followed by structured educational interventions, clinical practice reentry program, practicing monitoring program, and skill-building seminars in medical recordkeeping, professionalism and ethics, communication with peers and with patients, and prescribing controlled drugs. We work with approximately 800 clinicians per year from the U.S. and Canada. Our primary office is located in Denver, CO. 

We are Hiring!

We are seeking a talented, driven professional to join our team as the Assistant Director for Program Services. This individual will:  

• Oversee the day-to-day operation of our Assessment (Competence Assessment, Clinical Practice Reentry, American Board of Medical Specialties (ABMS) Re-Eligibility Programs and other similar services), Practice Monitoring Program (PMP) and Educational Intervention Programs.
• Direct staff, resources and administrative processes to ensure that the goals and objectives of the program are accomplished.
• Monitor program contracts and participant/referring organization requirements to ensure compliance, to complete program report(s) by deadlines, and to meet budget requirements.
• Oversee program budgets.
• Implement programmatic and administrative policies and procedures to attain program goals and objectives.
• Continually evaluate and refine processes and procedures to address inefficiencies and enhance program services.
• Serve as liaison with referring organizations and participants to address complex issues.

The candidate must demonstrate the ability to direct these programs in a fast-paced and demanding environment, be a guide and resource for referring organizations and clinicians as they go through their CPEP programs, solve complex problems related to assessment and educational needs, write and
edit reports to ensure they meet CPEP standards, strategically identify and address process inefficiencies, motivate and engage staff, and strive to support CPEP’s mission and values. 

See the full job description below, including salary and benefits. More information about CPEP can be found on our website at www.cpepdoc.org.  

Apply

Please submit a letter of interest and resume to Alisa Johnson, Director of Program Services, ajohnson@cpepdoc.org, no later than July 31.  

Parish Seniors Driver and Outreach Coordinator

Title: Parish Seniors Driver and Outreach Coordinator
Supervised By: Parish Seniors Program Manager
Salary: $50,000 (Annual)
Location & Hours: In-person at 1212 Mariposa St. Denver, CO 80204. 38 hours, Mon-Thursday 8a-4p, Friday 9a-3p. Occasional weekends and overnight trips.

Benefits:

Include 13 paid holidays, accumulated paid vacation and sick-leave, matching 401k (up to 3%) and medical insurance stipend.

Position Summary:

The Driver and Outreach coordinator role is to provide transportation for activities and events and individualized transportation to older adults in the community. This role requires reservation management, route planning and program and activity planning. This position also will attend resource fairs and outreach events to engage new participants and assist in programmatic set up. The Driver and Outreach Coordinator role also assists Parish Seniors staff with general participant outreach, data collection, and data entry including new participant intake paperwork.

Responsibilities:
Support Parish Senior Transportation services, box delivery and direct communication with program participants and assist with data collection and entr

Serve as primary staff member handling senior transportation.

Deliver food boxes to participants as program requires.

Driving a large capacity van with ADA capabilities.

Creating driving routes to manage time effectively.

Microsoft excel, outlook and PowerPoint utilization.

Organizational skills and reservation management.

Prompt response to participants, including returning and logging calls.

Work closely with other program staff to keep accurate records of participant related

information, including but not limited to:

Basic participant info (phone, address, etc)

Summarizing and tracking participant interactions

Assist with periodic program surveys and general participant outreach.

Enter interactions and support services provided into DICP tracking and information systems in a timely manner.

Requirement to complete driver and employment related training at the employer’s expense

Compliance with all City, State & Federal rules and laws.

Other duties as assigned.

Qualifications
Demonstrated experience and history working with Senior Adults

Minimum of two years of experience with driving older adults or passengers.

Ability to pass routine drug tests as required, must maintain a clean driving record and pass
a 10-year background check.

Experience in creating and following driving routes.

Strong skills in connecting and communicating with people and willingness to make
outreach calls to support needs of program participants, collecting required information for program operations; needs to be able to keep participant data confidential and private per HIPPA requirements.

Passion and experience working with diverse, aging and low to mid-income populations.

Experience collaborating with peers and program participants by providing clear
communication, accountability and follow through.

Basic vehicle maintenance and upkeep experience.

Experience with large capacity passenger vans, ADA accessible vans a plus, and
noncommercial large vehicles.

Must be able to lift, bend and move up to 30lbs daily.

Bilingual (English/Spanish or English/Mandarin) a plus.