*Applicants who apply through third-party sites (Indeed, Monster, etc.) will receive an email from ApplicantPro to complete their application.*
Lutheran Family Services Rocky Mountains is a nonprofit, human services agency committed to community safety, support, and resiliency. Since 1948, LFSRM has provided support, guidance, and resource coordination to individuals and families, regardless of race, religion, gender identity, sexual orientation, or age through family and refugee services. We believe that all people, from the newborn to the most elderly, are valued members of our community. If you want to impact your community while serving alongside other amazing professionals, Lutheran Family Services Rocky Mountains welcomes you to apply.
The Long-Term Foster Care (LTFC) program at Lutheran Family Services Rocky Mountains (LFSRM) provides care and support to Unaccompanied Children (UC) in federal custody as they wait for their immigration case to be resolved so they can transition to a more long term program or living arrangement. UCs are placed with licensed foster families and attend public school while they are in the program, allowing them to have more normalized experiences in family based environment.
The Intake Specialist will primarily be responsible for assisting in the coordination of case management services for clients’ educational, therapeutic, medical, and placement needs. This position will be responsible for ensuring the intake process is streamlined and clear to all involved, while working closely with all team members to ensure intake and discharge timelines are met. Additionally, this position will assist program staff by aiding in the documentation and communication process for clients.
The UC Case Lead will be responsible for providing casework and supportive services to children in foster care, which includes facilitating integration into the local community and supporting the UC’s access to education services and legal services, in addition to required medical and dental services. Additional casework responsibilities include facilitating any family members identified or referred for potential sponsorship and assisting with sponsorship application as needed. The UC Case Lead will also be responsible for communicating with stakeholders in an effective and timely manner to ensure case continuity. This position is expected to function effectively with moderate supervision while following the guidelines on procedures, along with agency, state, and federal regulatory requirements. This position is required to maintain a flexible, organized, and efficient work schedule and is subject to work extended hours and weekends.
Occupational Competencies
Foundational Competencies
Intake Specialist
UC Case Lead
Must maintain a valid driver’s license and carry personal auto liability insurance at the level of $100,000/300,000/100,000.
Due to policy requirements from the Office of Refugee Resettlement, staff in this Long-Term Foster Care Program who work directly with Unaccompanied Children must present proof of immunization or immunity (within 120 days of hire) to the following diseases: Varicella, MMR, Tdap, and annual Influenza; or an approved exemption from Human Resources.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Lutheran Family Services Rocky Mountains is a nonprofit, human services agency committed to community safety, support, and resiliency. Since 1948, LFSRM has provided support, guidance, and resource coordination to individuals and families, regardless of race, religion, gender identity, sexual orientation, or age through family and refugee services. We believe that all people, from the newborn to the most elderly, are valued members of our community. If you want to impact your community while serving alongside other amazing professionals, Lutheran Family Services Rocky Mountains welcomes you to apply.
The Long-Term Foster Care (LTFC) program at Lutheran Family Services Rocky Mountains (LFSRM) provides care and support to Unaccompanied Children (UC) in federal custody as they wait for their immigration case to be resolved so they can transition to a more long term program or living arrangement. UCs are placed with licensed foster families and attend public school while they are in the program, allowing them to have more normalized experiences in family based environment.
The Foster Family Recruiter and Licensing Specialist is responsible for the certification of new and ongoing foster families and cultivating a robust network of strong foster families to host UC’s referred to the LTFC program. This position ensures adherence to state rules and regulations governing the foster parent licensure, and oversees the facilitation of foster parent application processes to include processing inquiries and preparing necessary paperwork. Incumbent also assists with support and training, both initial and ongoing, as well as other foster parent support activities.
Occupational Competencies
Foundational Competencies
Must maintain a valid driver’s license and carry personal auto liability insurance at the level of $100,000/300,000/100,000.
Due to policy requirements from the Office of Refugee Resettlement, staff in this Long-Term Foster Care Program who work directly with Unaccompanied Children must present proof of immunization or immunity (within 120 days of hire) to the following diseases: Varicella, MMR, Tdap, and annual Influenza; or an approved exemption from Human Resources.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
*Applicants who apply through third-party sites (Indeed, Monster, etc.) will receive an email from ApplicantPro to complete their application.*
SUMMARY
The Health Services Coordinator focuses on client education regarding health care in the United States, assists clients in accessing health care, and completes medical referrals.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
About Village Exchange Center
The Village Exchange Center (VEC) is a community center and multi-faith worship space that celebrates religious and cultural diversity by creating an inclusive environment where residents from all backgrounds can practice, interact, share, and develop together. At VEC, we seek to assist the immigrant and refugee population to feel empowered to use their existing strengths and unique perspectives to enrich the city’s diverse and inclusive community.
VEC is seeking a talented Director of Programs who will be responsible for organizing, developing, implementing, and overseeing the programs that support VEC’s strategic direction. VEC’s programs are varied, including: Minority Business Fund, Low Wage Workers Fund, Vaccine Equity Fund/Clinics, Community Cares, Youth Programs, Village Farm at Stanley, the Village Theater, Natural Helpers, Youth Natural Leaders, Cultural Navigators and the Village Pantry.
Essential Duties and Responsibilities
Reporting to the Deputy Director, the Director of Programs, is an instrumental position at VEC and will lead a team of two direct reports with a total team of 6-10 staff plus a group of contractors. As well as work closely with the finance and fundraising team to ensure programmatic and financial success of programs. This position at VEC will work closely with the Executive Director for vision planning as well as be the lead implementer for programs.
Management
-Supervise Program Managers to ensure program goals are reached, budgets are met, and employee and volunteer resources are appropriately managed to expectations.
-Develop and implement a system to evaluate the skill, experience, and professional development needs of all staff. Implement a professional development program to address employee experience and skill gaps.
-Work with staff to develop objective performance measurements across all programs, to ensure consistent, high-quality evaluation and goal setting for all employees.
-Instill a sense of accountability among team members by modeling tight oversight of individual and organization performance standards.
-Responsible for preparing and submitting annual operational budget, while managing effectively within this budget and reporting accurate data.
Programmatic
-Understanding of grant deliverables, budgets and timelines that must be adhered to. Will meet weekly with program, finance, and development staff for clear communication with grants.
-Currently programs are all funded by foundation grants, 12 federal grants and state grants. This position requires understanding of and compliance with federal grants.
-Will meet monthly with program, finance, development, and Executive Director to review program details and timelines for program success.
-Be a collaborative leader with program staff to support efforts and build trust.
Fundraising and Community Stakeholders
-Work with Executive Director, Deputy Director, and fundraising team to identify funding opportunities to achieve VEC’s strategic goals.
-Be in partnership with Executive Director in identifying and cultivating community stakeholder relationships.
-This position description does not contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change at any time.
QUALIFICATIONS
-Commitment to VEC’s mission, vision, values, and an understanding of the lives for the refugees and immigrants in which we serve.
-Committed to equity, diversity, inclusion and belonging and values the individual and respects differences of race, ethnicity, age, gender, gender identity and expression, sexual orientation, religion, ability, and socio-economic circumstance.
-A bachelor’s degree from an accredited university or equivalent work experience.
-10 or more years of nonprofit experience; at least 3-5 years at the Director level.
-Excellent computer software skills, including Microsoft Office Suite, customer relationship management (CRM) software, Asana project management system, financial software, etc.
-A successful record in building and leading multiple teams of people.
-Demonstrated grit and personal responsibility; desire to help those around you succeed.
-Ability to establish and maintain relationships with individuals and organizations of influence including vendors, community partners, and volunteers.
-Solid organizational abilities, including long-term project planning, delegating, program development, and conflict resolution.
-Previous experience leading programmatic functions including budget, fundraising, grant reporting, working with volunteers, interns, and key community stakeholders to advance the VEC mission.
-A person that celebrates religious and cultural diversity, connects to the mission of the non-profit, and has an abundance of energy to empower those around him/her.
-A proven track record of being a self-directed, quick learner and excel in a fast-paced work environment.
-Strong written and oral communication skills.
-Willingness to work flexible hours to support program staff.
PREFERRED QUALIFICATIONS
-Advanced degree, certificate in Business Management or related discipline.
-A strong understanding of the Denver-area non-profit landscape.
-Multi-lingual capabilities: English and Spanish.
Supportive Services Housing Director
St. Francis Center (SFC), an institution of the Episcopal Diocese of Colorado, was established in June 1983. SFC is a refuge for homeless people in the metro Denver area. Our programs and services are tailored toward adults, and focus on daytime shelter and basic need, social services, health and wellness, housing, employment, and outreach. At SFC, “guests” can work with a variety of specialists, depending on their individual needs, which is often the first step toward transformation and ultimately self-sufficiency.
We are currently looking for a Supportive Services Housing Director. This is a Full-Time, exempt position eligible for an excellent benefit package as outlined below. This position will oversee housing programs owned or operated by the St. Francis Center as assigned.
POSITION OVERVIEW
The Supportive Services Housing Director will oversee a Permanent Supportive Housing team implementing a Housing First approach. St. Francis Center operates 3 Permanent Supportive Housing projects with a 4th opening in 2025. Sites and programs may vary over time. The teams provide comprehensive case management services to people who are transitioning out of homelessness.
The Supportive Services Housing Director works independently as a dependable, competent, compassionate SFC Department Director and collaborates fully with SFC’s program staff and other service providers in the community to provide optimum coordination, communication, and continuity of services for residents and potential residents of the housing programs. The Director provides both clinically informed and performance focused supervision for the SFC Housing team and completes administrative tasks needed to assure that the housing program is operated in compliance with our contracts.
PRIMARY RESPONSIBILITIES
EDUCATION AND EXPERIENCE (MINIMUM REQUIREMENTS)
KNOWLEDGE AND SKILLS
** The Associate Division Director of Behavioral Health Services oversees programs and services with behavioral health component, establishes models of practice, sustains and expands behavioral health services, and provides direct client care when necessary. Managerial responsibilities include supervision of staff; tracking, managing, and adjusting the program budget; coordination of activities among community partners across wide geographic areas; active collaboration with the local Continuum of Care; the development and implementation of behavioral health models of care; the design, expansion, and maintenance of behavioral health services; and the composition and submission of community action plans and program-specific reports to program funders. Behavioral health provision responsibilities include conducting psychosocial assessments, developing care plans, linking program participants to long-term behavioral healthcare providers, and composing and maintaining records in accordance with all relevant regulations and professional requirements.
Essential Duties and Responsibilities
In collaboration with the Division Director and agency leadership, the Associate Division Director:
· Oversees multiple grant agreements and funding sources; ensuring compliance with grant commitment and expectations of program funders and VOA, including the provision of supportive case management, housing stabilization, and temporary financial assistance for program and service participants that best meets their needs and fulfills all funder and VOA requirements.
· Trains, supervises and evaluates staff members. Ensures compliance with the requirements of their respective job descriptions and accordance with established best practice standards.
· Composes and manages annual program budgets representative of grant agreements with program funders; monitors expenses and revises budgets as needed.
· Conducts and facilitates regular internal reviews of all components, including monitoring for compliance to program requirements and best practice though client file reviews and client and community feedback. Provides follow up and/or corrective action as necessary.
· Develops and implements a community design and outreach plan in collaboration with community partners subject to review and approval by program funders.
· Takes a proactive role to remain apprised of evolving program regulations, standards, and best practice, and effectively integrates these practices into program operations.
· Collaborates with administrative services staff to ensure that appropriate financial, personnel, and operational standards are adhered to as indicated by grant agreements with program funders.
· Aggregates and reviews program data to determine the effectiveness of services and progress in meeting service goals as indicated within grant agreements with program funders.
· Utilizes program data to develop strategic action plans for outreach and service delivery.
· Ensures program staff provide accurate and timely documentation, adhere to confidentiality, record keeping, reporting, and data entry and collection standards.
· Coordinates activities among community partners across wide geographic areas, actively collaborates with the local Continuum of Care, and maintains excellent working relationship with community stakeholders.
· Assists in preparation of regular grant applications, updated, or requests for information.
· Develops, implements, and sustains behavioral health services across organizational divisions.
· Collaborates with statewide field office staff to facilitate the continuity of high-quality services.
· Performs all other duties as assigned.
CLINICAL RESPONSIBILITIES:
In collaboration with the Division Director and agency leadership, the Associate Division Director:
· Develops and oversees the implementation of clinical standards of care throughout all VOA programs with a behavioral health component.
In collaboration with program and behavioral healthcare personnel, the Associate Division Director oversees, and conducts in limited instances as necessary:
· Intakes, screening, psychosocial assessments, psychotherapy, and crisis intervention as deemed appropriate and necessary to support established program and service objectives. Communicates clinical assessments, interventions, and ongoing client contact via established processes.
· Collaborates and coordinates with a wide spectrum of community stakeholders in support of program objectives.
· Works in collaboration with care teams to provide behavioral health support and to promote access and connection to long-term behavioral health services.
· Works to develop access and connection to supportive services necessary for program participants to achieve service plan objectives.
· Works within an established client records system to document client interactions and progress towards documented service objectives.
· Develops, monitors, and regularly updated individualized service and treatment plans for assigned program participants.
· Works with specifically assigned clients related to service planning, documentation of progress, service tracking, and outcome evaluation.
· Performs crisis management activities as necessary.
· Completes insurance authorizations and other reporting requirements as necessary.
· Understands and maintains client confidentiality and HIPAA privacy practices.
· Maintains a positive and professional work environment.
· Communicates clearly and effectively with program participants, community stakeholders, and colleagues.
· Completes all assigned tasks in a thorough, timely, and complete manner.
· Travels to field offices throughout Colorado as necessary to support program operations.
· Performs additional duties as necessary.
Supervisory Responsibilities
· Oversees managerial and clinical personnel working to achieve strategic objectives throughout the assigned service area.
Working Conditions and Physical Requirements
· Travel throughout the program’s service area is required on a regular basis.
· Must be able to work in diverse and, at times, uncomfortable environments such as homeless shelters, service facilities, streets, offices, and all other locations as necessary to fulfill program objectives.
Position Type and Expected Hours of Work: · Full-Time or Part-Time as indicated in posting.
· Works hours vary depending upon program requirements, but are typically scheduled around a 40 hour work week.
Location
· Throughout program service area. VSS Field Offices located are in: Denver, Greeley, Fort Collins, Grand Junction, Durango, Alamosa, Pueblo, and Colorado Springs.
Competencies
· Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect and Service).
· Models and VOACO’s three critical virtues of HHS (Hungry, Humble, People Smart).
· Must competently translate administrative and direct service practices to diverse groups of stakeholders in support of program objectives.
· Must be both creative and detail oriented in order to effectively develop and implement strategic plans supporting program, agency, and community objectives.
· Must be aware of, and able to reflect, the differences between management and direction.
Minimum Qualifications of Position
· Master’s degree in counseling, social work, or related field.
· Active LPC, LCSW, LMFT, or equivalent licensure in the State of Colorado.
· 3 years of supervisory experience.
· Must possess a Colorado driver’s license and state-mandated automobile insurance.
· Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available).
· Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter.
Preferred Qualifications of Position
· Demonstrated pursuit, award, and continued/successful maintenance of private, local, state, and federal grants or contracts.
· 4 years of supervisory experience.
· Certified Addictions Counselor (CAC) Certification.
· Demonstrated ability to fulfill relevant program compliance and administrative requirements.
· Demonstrated ability to lead teams of human service professionals.
· Demonstrated abilities in effectively managing program grant agreements, contracts, and finances.
· Demonstrated grant writing abilities.
· Demonstrated proficiency in Cognitive Behavioral Therapy.
Knowledge and Skills
· Demonstrated skillsets in financial management, operational management, grants/contacts managements, and personnel management.
· Ability to inspire, train, mentor, and lead teams.
· Ability to respectfully and professionally serve individuals hailing from diverse backgrounds, cultures, ideologies, and religions.
· Ability to work and thrive within a diverse, multicultural team environment.
· Ability to take initiative and work independently.
· Ability to communicate effectively verbally and in writing.
Ability to apply appropriate self-care in the face of often difficult and/or traumatic situations which commonly present while working with persons in need of services.
Status: Full-Time, Exempt
Annual Salary: $45,000-$50,000
Reports to: Education Director
Summary:
The Program Coordinator for our Young Writers Program will assist in planning, scheduling, developing, and executing programming for writers ages 8-18 throughout the year in alignment with the Program Manager’s vision. As such, it requires exemplary organizational skills, a passion for inspiring the next generation of writers and readers, the ability to work under competing deadlines, and a collaborative mindset. The ideal candidate will have excellent time-management skills, be comfortable communicating with many different personalities, and be a proactive problem solver. A high attention to detail and the ability to work collaboratively with all members of our community are also necessary for success in this role. This role serves as a backup for our administrative and operational staff, so a generous customer service approach is essential.
This position works full-time to ensure that Lighthouse Writers Workshop successfully conducts its full range of dynamic programming in order to fulfill its mission. This position will be needed during programmatic events, which may be on nights and weekends.
Specific Responsibilities
Program Coordination and Logistics:
Faculty and Participant Engagement:
General Duties
Required Qualifications:
Preferred Qualifications:
Working at Lighthouse
Lighthouse is a dynamic and busy community full of literary enthusiasts, spreadsheet nerds, passionate helpers, ideas people, hard workers, and the occasional office dog. Folks who have succeeded with us tend to be highly organized, creative, curious, flexible, and goal-driven. We ask staff to work with little direct supervision, but to be highly communicative and collaborative.
We pride ourselves on being an office culture where we care about each other as professionals and people, and are looking for candidates who are excited to engage authentically with our community.
This position offers a hybrid work schedule, with three days required in office per week. Flexibility is needed during special events and occasional nights and weekends.
While we do our best to outline the duties or responsibilities that are required of this position, this job description is not designed to be an exhaustive list of all activities and responsibilities.
Lighthouse Writers Workshop is a diverse, inclusive, and equitable workplace, where all participants, employees, and volunteers, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education or disability, feel valued and respected. We value diverse life experiences and heritages and ensure that all voices are heard. To that end, we uphold a commitment to a diverse community by nurturing an inclusive, supportive, and welcoming environment.
POSITION SUMMARY
Status: Full-time, 30 hours/week
Reports to: Providence House Director
Providence House is a two-year transformational housing program for single men & women recovering from trauma, addiction, mental illness and homelessness. The program operates in an 1890’s mansion in the Capitol Hill area of Denver where you will be part of a team that engages in meaningful ways to foster a culture of family and belonging.
As a Care Coordinator, you will live in the home and be assigned the case management of up to five female residents. This includes mentoring, co-creating goal plans, and holding them accountable so they may heal and grow toward self-sufficiency and whole-life transformation. You will also be assigned certain property and administrative tasks. The position includes some evening and weekend on-duty rotations. All staff are asked to be intentionally present in the community throughout the week, including three evening meals.
RESPONSIBILITIES
QUALIFICATIONS
WHO WE ARE
Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.
WHY VOLUNTEERS OF AMERICA
VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran’s efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor’s efforts to become self-sufficient and reach their full potential.
**Case Managers for the Rapid Rehousing Plus Care (RRH+C) program are directly responsible for the service provision and housing assistance for program participants. RRH+C serves individuals and families who are currently experiencing homelessness. Service modalities include: Housing First, Trauma Informed Care, Harm Reduction, Motivational Interviewing, and Critical Time Intervention. This position will work in conjunction with other service providers in the Denver Metro Area in order to provide wrap around case management services to participants in order to assist them in obtaining and maintaining permanent, stable housing. Job duties include, but are not limited to, conducting needs-based assessments, community outreach, providing case management services, assisting with housing navigation, supporting housing retention, connecting clients to income resources and/or public benefits, requesting rental assistance, landlord recruitment/mediation, attending meetings/trainings within the community, collaborating care with service providers and multi-disciplinary teams, and accompanying participants on appointments as needed. This position requires the use of a personal vehicle for securing and maintaining housing for the participants enrolled in RRH+C. This position requires the use of a personal vehicle for securing and maintaining housing for the participants enrolled in the program.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Ensures that the client’s choice is honored, and their ideas play a prominent role in programming.
· Coordinates wrap-around services for clients with the team and community service providers.
· Utilizes standardized screening and assessment tools and ensures the completion of needs-based screenings.
· Provides intensive case management for households with high barriers to obtaining or maintaining housing by identifying and serving the unique needs of each client.
· Collaborates with clients and empowers them to achieve the goals they set for themselves.
· Attends intakes, housing orientations, lease signings, and ongoing educational opportunities for clients.
· Embodies meeting participants where they are, literally and figuratively. This may include meeting participants in the community and transporting participants for case management purposes.
· Responsible for collecting necessary documents to obtain and maintain housing such as: identification documents, vital documents, income documentation, changes in household, etc.
· Assists clients in their search for housing by assisting them with filling out rental applications, interpreting leases, understanding tenant rights and responsibilities, looking for housing leads, and other various means based on the unique needs of the household.
· Ensures timely and accurate reporting within data entry systems and hard copy files in accordance with grant guidelines and data quality standards.
· Assists in relocating clients as needed and securing emergency shelter.
· Assists with community-wide outreach to identify eligible participant households presenting with substantial barriers to housing stability.
· Facilitates the equitable delivery of appropriate services for households as indicated by relevant service modalities such as the Housing First, Trauma Informed Care, Harm Reduction, and Critical Time Intervention models as well as Motivational Interviewing.
· Responsible for possessing an in-depth knowledge regarding program requirements, including the referral process, support services, allowable costs, field-relevant best practices, and HUD permanent housing rapid re-housing standards.
· Demonstrates knowledge of relevant resources, a passion for serving those experiencing homelessness, and the ability to contribute to the program-wide objectives of a diverse and dynamic team.
· Maintains a specialized knowledge related to service delivery database systems within the organization.
· Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field.
· Attends orientations, trainings, education programs, staff meetings, community meetings, conferences, and workshops as requested and applicable to meet the needs of the position.
· Provides training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices.
· Performs duties in a professional manner by maintaining the confidentiality of all information and collaborating effectively within and across teams.
· Performs job responsibilities in accordance with the Social Work Code of Ethics.
· Performs all other duties as assigned.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
· Must be willing to use vehicle for service provision throughout the seven-county Denver Metro area.
· Works in close proximity to other staff in an open-office setting.
POSITION TYPE AND EXPECTED HOURS OF WORK · Full time 40 hours per week Monday through Friday. Some evenings and weekends required.
LOCATION 2877 Lawrence St., Denver, CO 80205
SALARY RANGE: $21.00-$23.00/hr
COMPETENCIES
· Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect and Service). · Models and VOACO’s three critical virtues of HHS (Hungry, Humble, People Smart).
· Utilization of various databases including Homeless Management Information System and Service Point.
· Ensures equitable and inclusive services.
· Ensures that participant(s) has an active voice in programming.
MINIMUM QUALIFICATIONS OF POSITION
· Bachelor’s degree in human services, social work, or a closely related field or related experience.
· Colorado driver’s license and state-mandated automobile insurance.
PREFERRED QUALIFICATIONS OF POSITION
· Familiarity with current housing market information, housing trends and available resources.
· Experience working with the literally homeless population.
· Experience working both independently and, in a team-oriented, collaborative environment.
KNOWLEDGE AND SKILLS
· Expert written, oral, and interpersonal communication skills.
· High level of competency working with Microsoft Office suite and cloud-based applications.
· Familiarity with Motivational Interviewing and exemplification of the spirit of Motivational Interviewing.
· Strong time-management and prioritization skills.
· Crisis and verbal de-escalation intervention skills.
· Strong organization skills.
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process.
The Housing Case Manager is responsible for the effective and efficient management of screening, enrolling, and supervising of families seeking permanent housing. The position includes case management of clients housed at the organization’s short-term shelter and/or enrolled in each of the agency’s homeless prevention and rapid rehousing programs
Duties & Responsibilities:
Assesses clients, evaluates effectiveness of housing plans and progress made by client towards finding permanent housing. Maintains and reports applicable statistics regarding programs and client services. Performs miscellaneous job-related duties as assigned.
The primary function of the case managers is to advocate for and support the clients. Case managers understand the importance of achieving quality outcomes for their clients and commit to the appropriate use of resources and empowerment of clients in a manner that is supportive and objective.
Qualifications & Skills:
· Ability to meet the public in a professional manner and treat homeless persons with respect and dignity.
Demonstrated qualities of empathy, assertiveness, organization, a high degree of integrity, and responsibility.
Must collaborate well with other co-workers. Must possess qualities of assertiveness and empathy, and have knowledge of community resources, case management, and program development. This position requires sensitivity to religious, cultural, and socioeconomic issues and preferences of client families. The principles of equity, confidentiality, and privacy are to be maintained at all times.
Must be fluent in English. (Spanish fluency preferred as second language). Ability to read, understand and follow oral and written instructions. Ability to communicate clearly.
A Bachelor of Arts in Social Service or a related field with three-five years of experience in a related field. Counseling, case management, program development, and statistical skills are desirable.
Ethical Standards: The position of Housing Case Manager requires a high degree of interaction with the public (Landlords, new applicants, other programs, and agencies, etc.) and, as such, necessitates that the incumbent display the highest degree of personal and professional integrity. It requires sensitivity to the religious, cultural, and socioeconomic issues and preferences of client families. The principles of equality, confidentiality and privacy are to be maintained at all times.
Equal Opportunity Employment Policy: The Greeley Family House follows an equal opportunity employment policy and employs personnel without regard to race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, physical or mental ability, veteran status, military obligations, and marital status.
Hours of Employment: Hours of work vary to meet the schedules of the families. Case management and site visits may occur outside normal business hours. Work week is 40 hours per week, with the flexibility needed to meet the client’s work schedules. Company paid cellphone and laptop provided.
Travel: Some out-of-town travel may be necessary for this position and employees must maintain reliable transportation with proper registration and insurance verification required. Mileage reimbursement rates Benefits
· Health
Insurance (90% employer paid)
· Life
Insurance
· Employer-match
IRA (up to 3%)
· Annual
Leave
· Paid
Holidays (9 /year)
· Sickleave
earned immediately
· FAMLI
Leave Act
· Workers
Compensation
· Unemployment
· Flexible
work schedule set by the IRS will apply for all business-related travel.