Position: Supportive Housing Case Manager
Reports to: Supportive Housing Manager
Position type: Full-Time, Salaried Non-Exempt
Pay: $24.66 per hour $51,300 annually
About us:
Founded in 2000 as a winter-only, overnight shelter for women, The Delores Project has grown to offer low-barrier, housing-focused 24-7 shelter for unaccompanied adult women, transgender and nonbinary people, supportive housing for formerly chronically homeless individuals with a disability, and a robust suite of wrap-around services including on-site behavioral healthcare. The organization also provides community-based aftercare services for clients who have transitioned from homelessness to housing.
At The Delores Project, we believe community and belonging are essential to healing from the trauma of homelessness and this is one way we differentiate ourselves from many other homeless service providers. In addition to a shelter, we are a community that not only meets people’s basic needs and provides access to housing resources, but we also provide clients with a supportive community in a fully therapeutic environment so they can begin to heal from the trauma of homelessness and are more successful in maintaining housing and stability once they graduate from our programs. We are client-centered and strengths-based in our approach and practice of harm-reduction and trauma-informed models of care in all our programs. Our engagement with one another is rooted in our values of hospitality, integrity, collaboration, transparency, accountability, respect, and dignity for each community member, including staff and volunteers. Those who share these values, are passionate about working with people in crisis, and ending homelessness may be a great addition to our diverse and talented team.
About the job:
Supportive Housing Case Managers (SHCM) are a crucial piece of our support services team. SHCMs are responsible for meeting residents where they are, assessing their needs, developing goal plans with them, providing linkages to appropriate community-based resources, facilitating groups, and coordinating services to ensure success in stable housing. This position requires ongoing interaction with residents, resident’s family/ friends/ visitors/, and outside agencies and providers to facilitate care. SHCM and the rest of the supportive housing teamwork in partnership at Arroyo Village with our property managers, Rocky Mountain Communities, who manage leases, unit maintenance, and rent. TDP staff, and specifically SHCMs, work closely on a day-to-day basis with our residents, helping them get their needs met and set and achieve their personal goals.
Requirements:
Preferred Qualifications:
The Maintenance/Program Assistant will work with the Executive Director and Program Manager. The Maintenance/Program Assistant is an employee of CNDC and adheres to CNDC’s policies and procedures.
Logistics
TRAVEL: Work-related travel is required.
EQUIPMENT: Maintenance/Program assistant is required to have access to truck
LOCATION: The ability to work at the office (210 5th St) , off site, and out of town as needed.
REPORTS TO: HEART OF Saguache Executive Director
Specific Responsibilities
1. Trash Removal – as needed
2. Event, Meeting, and Program set-up and clean up – as needed
3. Maintenance of buildings and grounds – painting, upkeep of security system, watering, weed and tree trimming, lawn mowing, snow removal.
4. Other duties as assigned – as assigned by Executive Director
Required Qualifications and Experience
Preferred Qualifications and Experience – none
GENERAL: Colorado Nonprofit Development Center (CNDC) dba Pride of the Glens is dedicated to fostering a healthy and vibrant nonprofit sector in Colorado by enhancing the effective and efficient use of community resources. Our values of partnership, respect, accountability, innovation, and learning guide our work. We provide comprehensive fiscal sponsor services to emerging and transitioning charitable groups (“Project”) serving their communities in areas as varied as education, arts, human services, and public health.
The Pride of the Glens is a resident-led coalition improving the quality of life in Dacono and surrounding areas. We work to build a sense of community, increase neighborhood leadership capacity, and spur collective action through advocacy and projects that improve the quality of life for residents in the Glens of Dacono. We are guided by the values of community, communication, fun, inclusivity, service, peace and commitment.
The Pride of the Glens Community Center offers community resources and navigation services, adult and youth education, and enrichment and wellness programming for all ages, Pride of the Glens also supports resident leaders to do projects and advocacy that beautify the neighborhood, build community relationships, and improve the neighborhood. Projects include improving parks and gathering spaces, neighborhood clean-ups, transportation and walkability, and youth and family clubs, youth volunteer events and youth soccer programming.
SUMMARY OF RESPONSIBILITIES
The Project Director works with the Pride of the Glens leadership team to successfully implement the organization’s mission, rooted in building the power of the community to advocate for improvements to benefit marginalized and under-served residents, and supporting the development of an inclusive, diverse organization representative of the neighborhood. The Project Director oversees the recruitment and ongoing duties of the organization’s majority resident leadership team, manages the organization’s operations including serving as liaison with the fiscal sponsor, fundraising and budget, and supports and builds the capacity of the community to plan and implement projects and advocacy.
The position is part-time and may increase to full-time contingent on funding.
SPECIFIC DUTIES:
● Governance
o Serves as liaison with fiscal sponsor, Colorado Nonprofit Development Association
o Recruits leadership team members to ensure a strong leadership team that reflects the neighborhood’s diversity
o Convenes and facilitates monthly leadership team meetings for organizational decision-making
o Adheres to and helps support the application of organizational bylaws by leaders and members
● Grant management
o Develops annual budgets and tracks expenditures
o Implements an annual fundraising plan that includes writing grants, seeking donations and organizing fundraising events
o Tracks and complies with donor requirements for all donations
o Fulfills all grant and donor obligations in a timely way, including grant reporting and activities
● Leadership Development
o Develops and hosts community leadership trainings
o Identifies and partners with other organizations to increase leadership development opportunities for Dacono residents
o Tracks leadership development goals and opportunities for organizational volunteers and members
● Communications
o Provides updates to the organizational leaders, volunteers and at-large community through public meetings, town halls, social media, email, phone calls and newsletters
● Partnership development
o Identifies organizations and develops partnerships with organizations and individuals who have shared values and activities to improve quality of life in Dacono
● Program management
o Develops annual plan with input from community
o Supports community leaders to plan and achieve their work plans and goals as needed (Provides expertise, financial resources, equipment, training, materials and supplies and networking opportunities)
o Manage community space including opening, closing, calendars, and maintaining a clean, organized and welcoming environment with the support of volunteers.
● Community Outreach and Recruitment
o Conducts community listening through meetings, one-to-one meetings and other methods to understand community priorities
o Maintains a database of community members’ priorities, skills and capacities, and connects people to organizational activities
o Recruits community residents to lead and participate in organizational projects and committees
o Engages community members in annual planning to identify organizational activities
o Develops a corps of community leaders and volunteers to implement the work of Pride of the Glens
OTHER DUTIES REQUIRED OF ALL STAFF:
Other duties as assigned.
QUALIFICATIONS:
We are looking for someone who is/has:
● 1 year of experience conducting community engagement to recruit and retain community participants in activities and as volunteers
● 1 year of financial experience developing and tracking budgets
● Familiarity with organizational operations and governance including budgets, hiring, organizational policy, leadership team/ board meetings, etc.
● Demonstrated experience facilitating meetings to ensure equitable audience participation and achieving meeting goals
● Clear and effective oral and written communication skills
● Demonstrated experience utilizing Microsoft Office and Google Drive successfully
● Bilingual Spanish and English preferred
● Can work some evenings and weekends
● Strong listening and interviewing skills with the ability to see the potential in all people
● Commitment to social justice and equity
● Experience working in communities of color with sensitivity of distinct needs of diverse community members including Latinos, elderly, youth.
● Ability to build relationships with diverse audiences
● Detail oriented and able to take clear notes of conversations
● Passionate and motivated to improve health and quality of life in Dacono
● Creates positive relationships with diverse audience, a relationship builder
● Enthusiasm, as a ‘salesperson’ for the organization who helps others become leaders
● Ability to be very organized with agendas, paperwork, and materials
● Professional behavior even during times of stress
● Flexibility to changing circumstances of the community
● Valid Colorado Driver’s License and a good driving record.
● Clean background check / Background check will be conducted.
● Ability to work legally in the United States
Helpful but not required:
● Working knowledge of the Carbon Valley area
The Housing Case Manager is responsible for the effective and efficient management of screening, enrolling, and supervising of families seeking permanent housing. The position includes case management of clients housed at the organization’s short-term shelter and/or enrolled in each of the agency’s homeless prevention and rapid rehousing programs
Duties & Responsibilities:
Assesses clients, evaluates effectiveness of housing plans and progress made by client towards finding permanent housing. Maintains and reports applicable statistics regarding programs and client services. Performs miscellaneous job-related duties as assigned.
The primary function of the case managers is to advocate for and support the clients. Case managers understand the importance of achieving quality outcomes for their clients and commit to the appropriate use of resources and empowerment of clients in a manner that is supportive and objective.
Qualifications & Skills:
· Ability to meet the public in a professional manner and treat homeless persons with respect and dignity.
Demonstrated qualities of empathy, assertiveness, organization, a high degree of integrity, and responsibility.
Must collaborate well with other co-workers. Must possess qualities of assertiveness and empathy, and have knowledge of community resources, case management, and program development. This position requires sensitivity to religious, cultural, and socioeconomic issues and preferences of client families. The principles of equity, confidentiality, and privacy are to be maintained at all times.
Must be fluent in English. (Spanish fluency preferred as second language). Ability to read, understand and follow oral and written instructions. Ability to communicate clearly.
A Bachelor of Arts in Social Service or a related field with three-five years of experience in a related field. Counseling, case management, program development, and statistical skills are desirable.
Ethical Standards: The position of Housing Case Manager requires a high degree of interaction with the public (Landlords, new applicants, other programs, and agencies, etc.) and, as such, necessitates that the incumbent display the highest degree of personal and professional integrity. It requires sensitivity to the religious, cultural, and socioeconomic issues and preferences of client families. The principles of equality, confidentiality and privacy are to be maintained at all times.
Equal Opportunity Employment Policy: The Greeley Family House follows an equal opportunity employment policy and employs personnel without regard to race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, physical or mental ability, veteran status, military obligations, and marital status.
Hours of Employment: Hours of work vary to meet the schedules of the families. Case management and site visits may occur outside normal business hours. Work week is 40 hours per week, with the flexibility needed to meet the client’s work schedules. Company paid cellphone and laptop provided.
Travel: Some out-of-town travel may be necessary for this position and employees must maintain reliable transportation with proper registration and insurance verification required. Mileage reimbursement rates Benefits
· Health
Insurance (90% employer paid)
· Life
Insurance
· Employer-match
IRA (up to 3%)
· Annual
Leave
· Paid
Holidays (9 /year)
· Sickleave
earned immediately
· FAMLI
Leave Act
· Workers
Compensation
· Unemployment
· Flexible
work schedule set by the IRS will apply for all business-related travel.
WorldDenver is a growing non-profit community organization that promotes understanding of global affairs and cultures in the Denver metropolitan area. We are seeking a full-time Senior Coordinator for Events & Community Outreach to become a key part of our outreach, development, and communications team. This multifaceted role requires a person who is motivated, personable, outgoing, and a resourceful self-starter. We are seeking a detail-oriented individual who has event-planning experience, a strong aptitude for interacting with partners, stakeholders, and community members, immaculate database and records management skills, and a desire to contribute to an inclusive and culturally-responsive international organization that values diversity of opinions and backgrounds. This is an external-facing position serving WorldDenver members, volunteers, donors, and the public. This position is based in Denver, Colorado with flexibility for occasional hybrid work.
This position requires a skilled organizer and communicator who can manage multiple events and deadlines, generate ideas, recruit members, and steward the organization’s relationship with individual members and donors. This staff person coordinates WorldDenver events from start to finish as well as communication touchpoints that drive donor retention, engagement, and growth.
Responsibilities
Events: Execute Speaker Series programs in addition to community events including receptions, briefings, young professional gatherings, and cultural events. Work with the Development & Communications Director on logistics for annual fundraising events.
• Plan and implement high-quality community events from start to finish, including managing logistics and communications, and coordinating marketing efforts
• Communicate with speakers and vendor partners to coordinate logistics for Speaker Series and community events
• Work with the Executive Director and Director of Development and Communications to maintain a full events calendar featuring diverse speakers, topics, and viewpoints
• Provide professional customer service to event attendees and registrants before, during and after events
• Work with the Director of Development and Communications to ensure that events are a high-quality experience for attendees while working within a set budget
• Coordinate volunteers and staff support for all events
• Liaise with the WorldDenver Speaker Series Committee to plan quarterly meetings, receive community input, and to help build the calendar of events
• Serve as the main point of contact for the general public regarding events
• Maintain and update WorldDenver’s website as it relates to events, and collaborate with the marketing team to develop collateral materials
Community Engagement: Build and maintain relationships with members, community partner organizations, and donors by serving as the first point of contact and providing customer service. Foster these relationships to help ensure and promote WorldDenver’s long-term viability.
• Work with the Development & Communications Director to develop annual individual giving goals, including membership renewal, acquisition, and retention processes
• Determine and generate new community partnerships to grow the impact of the organization and to ensure events are inclusive, well-attended, and successful
• Generate reports to measure individual giving and membership retention and growth
• Attend community events and connect with partner organizations to develop and maintain strategic relationships with the purpose of growing WorldDenver’s community and donorship
• Provide customer support to community members through email and phone communications; Monitor email account (register@worlddenver.org) daily and respond to inquiries promptly
• Manage and maintain the constituent database (Neon CRM)
• Work with the Development & Communications Director to design and implement a strategic communications strategy to communicate regularly with community supporters
Young Professionals: Serve as WorldDenver’s liaison and coordinator of WorldDenver’s rapidly-growing Young Professionals Program. Act as point of contact for the YP Ambassador Board and offer staff support for their continued growth and impact.
• Attend monthly YP Ambassador Board meetings
• Attend events as WorldDenver Staff Liaison
• Provide staff support with coordinating, organizing, and executing YP events and engagements
Required Skills & Experience
• Bachelor’s degree and at least two years of professional experience in areas such as account management, event planning, nonprofit fundraising, etc.
• A passion and commitment to global connection and engagement
• A demonstrated ability to provide high-quality customer service with tact, diplomacy, and enthusiasm is required
• Ability to work independently and take full ownership of events and outreach responsibilities, while collaborating with other members of a highly-functional, supportive team
• The ideal candidate has strong oral and written communication skills, is detail-oriented, a critical thinker, a problem solver, collaborative, has high energy and excellent time management skills
• Experience in facilitating meetings and volunteer coordination is a plus
• Ablity to attend weekday evening events 1-3x per month
• Strong experience in database or customer service relationship management is preferred
• Microsoft Office and Google Suite proficiency is preferred
Classification: Full-time, Salary, Exempt
Anticipated Salary Range: $45,501 – $55,000 (annual salary)
Other information: Benefit Eligible, regularly schedled to wrok Monday through Friday; may be required to work some weekend/after-hours shifts.
Fort Collins Museum of Discovery (FCMoD), is a unique public/private partnership that engages visitors in an innovative learning environment. As Northern Colorado’s only AAM accredited museum (American Alliance of Museums), and only ASTC-affiliated museum (Association of Science-Technology Centers), FCMoD occupies a pivotal space in the cultural and educational life of our region and creates extraordinary opportunities for visitors to engage with experiences that explore the interplay of science and culture in ways that are deeply relevant to our community, our geography, and shared history.
FCMoD promotes a team environment where curiosity, not certainty informs our work. The Group Host and Special Events Manager will utilize this mindset to successfully cultivate relationships, foster collaboration, and support a culture of trust with colleagues, partners, and stakeholders.
The Group Host and Special Events Manager is responsible for the collaborative planning, coordination, and implementation of a range of high caliber special events, and for ensuring groups who visit the museum will have a long-lasting, positive memory of their visit. This position plays a critical role in maintaining and establishing relationships with important museum stakeholders by facilitating and supporting internal and external events such as fundraising events, community partner events, corporate partner events, stakeholder stewardship events. Additionally, the Manager will ensure that groups who schedule a visit, such as a visiting elected officials, delegations, stakeholder groups, school groups and other groups scheduling visits, are provided with the appropriate level of attention and facilitation.
A successful candidate will understand the value of relationship building and have excellent customer service, communication, planning, budgeting, and administrative skills with keen attention to detail and a strong sense of aesthetics. Excellent organizational and problem-solving skills are a must. Event management requires a flexible schedule with some evenings and weekends required.
Essential Duties & Responsibilties
• Collaborate with museum staff to plan, organize, manage, and implement a wide range of internal, museum executed events; examples include fundraising, donor cultivation, stewardship, community partner events, etc.
• Work collaboratively with internal teams to develop event strategies for stewarding important stakeholders.
• Collaborate with museum staff to coordinate the use of the facility and appropriate level of museum support for visiting groups, corporate and community partner events, meetings, and space usage by corporate members. Ensure these events meet and exceed expectations.
• Train and manage staff and volunteers, as well as coordinate resources to ensure events and groups are fully supported in all aspects of facility usage.
• Participate in the coordination of needed resources and facility usage for activities such as field trips, daycare groups, birthday parties and general group visits.
• Respond to requests for information by phone, email and in person; meet with partners, making them aware of the advantages of the museum as a special event site while explaining the special considerations necessitated by museum collections and exhibits.
• Anticipate and respond to the needs of internal and external partners.
• Understand the goals, vision, and mission of FCMoD by regularly attending appropriate meetings and engaging with other museum staff to effectively manage, and coordinate schedules and support for events.
• Meet regularly and maintain open communication with impacted parties in the planning process and provide timely notification of necessary changes. Work cross-functionally with other museum staff, providing special events expertise as required.
• Oversee the scheduling and recording of all internal meeting needs, events, and group visits utilizing the museum’s common database and calendar system.
• Develop, complete, and maintain contracts for facility usage; communicate and ensure compliance with museum contracts and policies.
• Update and maintain a list of approved vendors for FCMoD events. Coordinate with vendors on schedule and services for each event. Recommend appropriate vendors for museum related events.
• As necessary, recommend and develop special event and group visit policies.
• Plan for the safety of visitors, staff, exhibits, collections and facilities by managing staff in following and enforcing all related policies and procedures in the planning and execution of events.
• This position will need to be on-site for high-visibility museum events and identified group visits that will occur on weekends and evenings.
• Other duties may be assigned.
Knowledge, Skills, & Abilities
• Excellent project management skills and ability to meet rigorous deadlines, by managing multiple projects, timelines, and teams effectively.
• Excellent written and verbal communications skills, administrative skills, and high attention to detail.
• Be detail-oriented, calm under pressure, and willing to both learn and teach.
• Proficiency with computer applications, including Microsoft Office and internet-based platforms.
• Ability to keep and maintain accurate records.
• Ability to work in a fast-paced environment, able to analyze situations, responding quickly to deliver effective solutions.
• Ability to collaborate with diverse teams of staff, interns, volunteers, and stakeholders.
• Ability to represent FCMoD in a professional and positive manner at all times. Ability to develop and manage external relationships.
Education & Experience
Bachelor’s degree or equivalent combination of education and experience; and at least three to six years of experience in customer service, hospitality, events management or related area. Experience working with diverse populations highly desirable. Will consider any equivalent of knowledge, skills, education and experience to meeting minimum qualifications.
We recognize that a successful candidate will meet many of the requirements in this job description but may only meet some of the qualifications. We encourage applicants to apply if much of this job description describes them. As part of our commitment to a diverse, equitable, and inclusive workplace, we invest in building teams with various backgrounds, identities, and experiences.
Language Skills
Ability to read and interpret documents such as professional reports, publications, laws and regulations, procedure manuals, project proposals, and presentations. Ability to prepare and deliver effective reports, business correspondence, and presentation. Ability to effectively and concisely present information, speak before different groups, and respond to questions from the general public, funding partners, other donors/stakeholders, and coworkers, and coworkers. Bilingual English/Spanish skills a plus.
Supervisory Responsibilities
This position may have supervisory responsibilities of museum employees, volunteers, interns, and student staff.
Value-Based Behaviors
· Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and assumptions.
· Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers.
· Identifies and takes advantage of opportunities for personal and professional development.
· Comes to meetings prepared and on time; honors work commitments; follows through on commitments; meets deadlines.
· Collaborates with other work groups and outside organizations as appropriate, in a proactive and responsive manner.
· Honors the private and confidential matters of co-workers. Protects the proprietary and confidential information of FCMoD.
· Follows rules, regulations, and policies. Positively contributes to implementing changes.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 40 pounds. FCMoD adheres to requirements set forth by the americans with Disabilities Act (ADA).
Certificates, License, & Registrations
Driver’s license or ID card by a State or territory of the United States is required.
*Applicants who apply through third-party sites (Indeed, Monster, etc.) will receive an email from ApplicantPro to complete their application.*
SUMMARY
The Case Coach works directly with families and members of the LFSRM team to help clients achieve stability and independence by accessing resources and learning how to navigate their new community. Helps clients meet immediate basic needs throughout entire service period. Works in collaboration with client and other LFSRM team members to implement steps to achieve the client’s short- and long-term goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate’s degree or two years of college; or two years related experience and/or training; or equivalent combination of education and experience.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Mission Statement
To support Veterans in their transition from military service through a continuous program of education, mentorship, and community. We empower military leaders to emerge as business and community leaders.
Background
Salute Colorado, a 501(c)(3) non-profit organization, supports individuals (Veterans) preparing to or recently separated or retired from the military and planning to reside in the front-range area of Colorado with three integrated programs: Valor Bridge, Valor Connect, and Valor Journey. These programs are designed to help Veterans navigate their pursuit of post-service career objectives and achieve greater community engagement.
Salute Colorado Programs
Valor Bridge – a 9-week educational program, with primarily in person sessions two nights per week. Sessions cover such topics as identifying one’s strengths, resume prep with civilian-speak language, optimizing a LinkedIn profile, dressing for success, networking, negotiations and interview skills. Participants are also paired with a mentor for a six-month period. The Valor Bridge program currently engages one spring (late March start) and one fall (late September start) cohort annually.
Valor Connect – Quarterly educational and/or networking events for the entire Salute Colorado community, including: program participants, mentors, resources, presenters, staff, and other volunteers.Valor Journey – A two-year program with monthly educational and/or networking opportunities and mentor pairing to support the Veteran’s professional development. The Valor Journey program currently engages a single cohort each year beginning in the spring.
Description of Role
The Program Director will manage, plan, and execute Salute Colorado’s Valor Journey and Valor Bridge programs with support from the Executive Director, Program Administrator and Mentor Liaison.
The Program Director will report to the organization’s Executive Director and collaborate with the Program Administrator, Mentor Liaison, Board, and Board Committees as needed. This is a 15-40 hour per week position for a candidate located in the Colorado Front Range. The role is hybrid, with aspects of program management able to be completed from home, while other aspects of the job, such as hosting events and sessions, require the Program Director to be in person.
Responsibilities
Qualifications
Position Summary:
The GoFarm Local Food Share (LFS) Program Director works to ensure a positive and educational
experience for all GoFarm Local Food Share members and customers. The position is responsible
for directing food distribution logistics and aesthetics, assisting with training, managing interns
and volunteers, maintaining customer communication, and responding to customer needs. The
LFS Program Director also conducts community outreach to increase local food share
memberships and awareness about GoFarm and its programs.
Primary Responsibilities:
• Programs and Services
o Serves as GoFarm’s primary contact for the LFS program.
o Prioritizes safety in all aspects of program operations and activities.
o Directs and coordinates LFS distribution logistics during Spring, Summer and Fall seasons, including:
▪ Purchase and receipt of food from local producers in collaboration with
the Value Chain Coordinator.
▪ Training, scheduling, and managing program interns and volunteers.
▪ Ordering and maintaining appropriate inventory of food distribution
supplies.
▪ Facilitating safe and engaging, weekly food distribution events and
activities.
o Works closely with GoFarm’s Value Chain Coordinator to determine share types
and sizes.
o Manages and maintains customer transactions utilizing GoFarm’s Local Food MarketPlace platform including customer registrations, customer service,
payments, and reporting.
o Ensures a safe, positive, and educational experience for LFS members, staff,
interns, volunteers, and customers including but not limited to:
▪ Ensuring an optimal experience with set-up, check-in process, pickup, etc.
▪ Conducting and enhancing customer communications including weekly
emails, newsletter contributions, updates, and announcements, and
creating online/digital resources and “how-to” for shareholders.
▪ Utilizing the GoFarm blog and other platforms to provide recipe ideas and
other educational content throughout the season.
▪ Responding to customer questions, complaints and/or concerns.
▪ Conducting and analyzing annual surveys to gather customer and
community feedback to implement improvements and/or adjustments.
o Serves as the primary contact for all LFS program vendors and partners.
o Serves as the primary point of contact for compost services and documentation of
food waste.
• Administration and Fundraising
o Works closely with GoFarm’s Executive Director to hire and onboard LFS program
staff.
o Hires, trains, and supervises LFS interns.
o Supports and supervises the Value Chain Coordinator.
o Prepares monthly sales reports including tax-related reports.
o Works with Community Food Access Program Director to plan summer internship
opportunities including:
▪ Job description and job announcements.
▪ Reviews applications and interviews candidates.
▪ Plans interactive and engaging workshops for interns in collaboration with
Farmer Development and Support love.
▪ Serves as the point person of for LFS assigned interns.
o Works closely with GoFarm’s Executive Director to develop and manage the LFS
annual program budget.
o Works closely with GoFarm’s Executive Director and grant writer to identify and
apply for grant opportunities.
o Tracks and prepares grant related reports as needed.
o Works with GoFarm team members to set organization goals and objectives.
o Develops and directs implementation of LFS program strategic plan goals,
objectives, and action steps.
o Applies an equity lens to the ways that GoFarm strives to meet its mission.
o Supports other GoFarm programs and fundraising effort.
• Marketing and Community Engagement
o Works with key staff to prepare educational materials for LFS members and
customers and to engage community members in the local food system.
o Attends community events to promote and acquire new LFS customers.
o Participates in partner meetings and advocates for local farmers and local food
systems.
Skills and Qualifications:
• People of color are encouraged to apply. GoFarm is dedicated to racial equity, diversity,
and inclusivity.
• Bilingual (Spanish language) and bicultural preferred.
• Bachelor’s degree in business, agriculture, or a related field or equivalent experience.
• Must possess at least two years of customer service experience. Recognizes the value of
Local Food Share member retention and dedication to positive customer relations and
community connections.
• Non-profit leadership experience is desired but not required.
• Commitment to working through an equity lens for social, economic, and racial justice.
• Proficient with Microsoft and Google Suite with a willingness to learn new software and
online tools.
• Knowledge and experience with food handling and storage (either on farm, in grocery
store, etc.)
• Ability to think creatively to solve urgent, last-minute challenges.
• Understanding of seasonality of Colorado grown food.
• Comfortable with ambiguity, flexible, willing to learn, and passionate about food equity
and sustainable food systems.
• Self-directed, able to take initiative, and demonstrated attention to detail and program
management.
• Ability to work collaboratively in a team environment and comfortable working with
diverse groups of community stakeholders.
• Ability to manage multiple concurrent projects and prioritize appropriately.
• Creative problem-solver with a desire to continuously improve the GoFarm food buying
process based on customer and community feedback and new opportunities.
• Strong leadership, diplomacy, interpersonal skills, and ability to show empathy
Work Environment:
This position requires a mix of office and fieldwork. The GoFarm staff shares office space and
promotes a fun and collaborative team culture. Applicants should be self-motivated and able to
work independently but can expect significant support from the Executive Director and the rest
of the GoFarm staff. Applicants will need their own reliable transportation, as well as a valid US
Driver’s License with a clean driving record. Applicants must be able to lift 50 pounds and stand
for long periods of time.
The GGSC will serve as the initiative’s implementation partner. Our role will involve building capacity within individuals and organizations to promote bridge-building and belonging through trainings and various forms of technical assistance. We will work closely with community practitioners and grasstops leaders across different sectors to ensure they are more aware of science-based best practices for fostering bridging and belonging. Additionally, we will help them understand how to apply these practices to their work, addressing the needs of diverse communities across Colorado. We will also provide grant support and training to media producers across the state, as well as engage other influential stakeholders, to generate broader awareness of how and why to bridge differences and promote belonging.
The Belonging Colorado Project Manager will work closely with the GGSC’s Bridging Differences program team, which addresses the rising problems of social division and polarization in the United States by fostering more constructive dialogue, relationships, and understanding across group lines. Our work will capitalize on our expertise in the science of bridging differences, our skill at translating that science into practical terms, our ability to help practitioners apply insights from the science to their work in different sectors and communities, and our expertise in communicating lessons learned from this work to inspire others to emulate it.
The Greater Good Science Center at UC Berkeley (GGSC) studies the psychology, sociology, and neuroscience of well-being and teaches skills that foster a thriving, resilient, and compassionate society. Over more than two decades, the GGSC has provided a bridge between scientists and the public, turning research findings into practical resources that support well-being for all. Since its founding, the Center has highlighted the importance of building social connection not only within communities but across groups, offering practical strategies for overcoming bias and prejudice, expanding one’s circle of care, and promoting diversity, inclusion, and belonging.
The GGSC’s organizational culture prioritizes independence, rigor, and the well-being of its members. Staff members enjoy autonomy and flexibility while working in a culture that encourages teamwork, connection, and collaboration. The GGSC welcomes a diversity of experiences and perspectives to inform its work and strives to operate internally by the values that drive its public-facing programs: empathy, compassion, joy, forgiveness, appreciation, and cooperation. Recognizing that the science we cover has been shaped by systemic biases and inequities, we aim to address and correct for these prejudices whenever possible—a goal on which we elaborate in our Diversity Statement.
Since 2018, the GGSC’s Bridging Differences program has mixed science and storytelling to help address one of the most urgent issues of our time: political and cultural polarization. Drawing on leading science and best practices from the field, the program has highlighted the key research-based principles for fostering positive dialogue, relationships, and understanding across group lines, including lines of race, faith, ethnicity, culture, political ideology, and more. It has disseminated these findings via articles, videos, an online course, a Bridging Differences Playbook, and other multimedia resources that have reached more than seven million people worldwide. Building on this work, it has trained leaders and practitioners from different sectors in key skills and strategies for bridge-building, enabling them to apply scientific insights to their work in higher education, government, K-12 schools, service programs, and beyond.
The Project Manager will coordinate the daily operations of the GGSC’s work on Belonging Colorado, including managing logistics and schedules, facilitating communication with CoP participants, supporting event planning, from logistics to execution, and will help publicize success stories–ensuring the initiative’s impactful and sustained presence across Colorado. Working under the supervision of the Greater Good Science Center’s Bridging Differences Program Director, this is a three-year, full-time (100% time) contract position, providing UC Berkeley’s robust benefits package.
Candidates must be based in Colorado at the time of hire, with flexibility to travel within the state.