Colorado Nonprofit Association

IT Business Analyst

Denver Scholarship Foundation (DSF) is seeking a passionate, driven individual with the desire to learn, grow, and excel in a culture that values every member of the team. In 2019, 2020, 2021, and 2023 DSF was named one of the Denver’s Top Workplaces, a testament to our team and to our intentionality in co-creating a positive, inclusive work environment. In 2022, DSF was named one of the Best and Brightest Companies to work for by  the National Association for Business Resources.  When you join the DSF team, you will enjoy a supportive, and innovative environment where your work has a profound impact on the lives of students and their families.

As a nonprofit organization, DSF’s mission is to inspire and empower DPS students to enroll in and graduate from postsecondary institutions of higher education, by providing the tools, knowledge, and financial resources essential for success. By embodying the core values of equity, innovation, leadership, learning, relationships, and integrity in everything we do, DSF strives to be a leader within the community. As we constantly seek to improve our services, we build strong relationships with college staff members, partners, students, team members and the broader community. We are committed to justice, equity, diversity, and inclusion, believing in the value and ability of all students and team members.

We seek candidates who will model, live, and reinforce DSF’s mission and core values with colleagues, students, families, and the broader community. If you are passionate about the philosophy and mission of DSF, then we invite you to join us and help make college possible for Denver’s students.

Job Summary 

We are seeking a highly organized and detail-oriented IT Business Analyst to join our team. This position will have a strong focus on data analysis and will play a pivotal role in translating complex data into actionable insights that drive informed business decisions. The ideal candidate will have strong organizational, analytical, and communication skills, as well as a baseline understanding of IT administrative systems.

Job Responsibilities

Required Skills and Abilities

Education and Experience

AV Event Technician I

Job Description:

As an AV event technician, your primary duties are to provide audio and video support for events, conferences, or virtual events that are recorded or broadcasted. Your responsibilities include discussing the correct set-up needed for an event and setting up all the proper equipment, such as microphones, video recorders, or broadcasting tools. You also program lighting or other visual aids and help troubleshoot and repair problems with AV operations.

This role is customer facing and will require strong communication and people skills. In addition to event support, this position will also support exhibit maintenance and repairs. 

 Work Schedule: Onsite

Supervises: 0


Essential duties:


Minimum qualifications/Requirements:


Ideal candidate will have:


Core values:

Salesforce Administrator

The Salesforce Administrator will work with the Sr Salesforce Administrator to continually improve and enhance the Refugee Services portion of the LFS Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. The Salesforce Administrator will also provide end user management including support tickets, training, and designing solutions with user satisfaction as a priority.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Associate’s Degree (A.A.) or equivalent from a two-year college or technical school. Combination of education and experience may be substituted.


Salesforce Certified Associate or Salesforce Certified Administrator strongly preferred.

Technical Project Manager

Job Title: Technical Project Manager

Posting Timeframe: September 8, 2023    – open until filled

Position Type: Exempt – full time (40 hours per week)

Salary Range: ($59,000 – $62,000) annually, depending on experience and education.  Visit the Careers section of our website for a full list of benefits.

What it’s like to work at United Way

Are you a person who thrives on change and a fast-paced environment? Is passionate about making a difference in our community? Believes and practices equity by intentionally including everyone in society? If so, then you’ve come to the right place. You’ll be part of a nimble team that adapts to meet the needs of our community and makes impactful change where all people feel valued, safe, and have the opportunity to thrive.

We believe equity is achieved when systemic, institutional, and historical barriers based on race, gender, sexual orientation, and other identities no longer predict socioeconomic, education, and health outcomes.

United Way is an equal opportunity employer and is committed to the ethics of diversity and belonging. We strongly encourage applicants from historically excluded groups to apply. If you feel your skills, and more importantly your passions align with our mission, we encourage you to apply even if you don’t meet 100% of the posted qualifications.


Scope of Position

The Technical Project Manager will be responsible for planning, executing, and overseeing a diverse range of technical projects within our organization. This role mainly focuses on technical project management and software implementation, while encompassing junior-level tech support, training, security management, and donor database management. The position’s primary purpose is to ensure the successful completion of projects aligning to organizational goals, streamline and creating efficiencies, while maintaining the security of the organization and providing necessary support and training.


Key Responsibilities 

  1. Project Planning and Management: Coordinate cross-functional teams to define project targets, scope, and requirements for organizational technical goals. Develop and manage comprehensive project plans, including timelines, milestones, and resource allocation to ensure projects are completed and meet defined goals.
  2. Software Implementation: Oversee the planning and execution of software implementation projects. Ensure software solutions are deployed efficiently and according to established processes and best practices. Conduct post-implementation reviews to capture lessons learned and improve processes.
  3. Junior Level Tech Support: Provide guidance and support to staff troubleshooting technical issues and escalations, ensuring timely resolution. Coordinate and monitor complex situations with external IT vendor. Develop and maintain knowledge bases and support documentation.
  4. Training and Development: Develop training materials and programs for end-users. Conduct training sessions to ensure effective software utilization. Assess training needs and continuously improve training programs based on feedback.
  5. Policy and Security Development: Oversee the management of security protocols, policies, and access controls. Collaborate with external IT vendor to identify and address security vulnerabilities. Conduct regular security audits and ensure compliance with data protection regulations. Implement security best practices to safeguard donor data.
  6. Donor Database Management: Manage donor databases, ensuring data accuracy, integrity, and security. Collaborate with fundraising teams to streamline donor information capture and reporting. Maintain donor records, segment data for targeted campaigns, and generate relevant reports.
  7. Documentation and Reporting: Maintain comprehensive project documentation, including project plans, technical specifications, status reports, and meeting minutes. Prepare regular project status reports for senior management and stakeholders. Ensure accurate documentation of security policies, access controls, and incident reports.


Preferred Qualifications

  1. Education: Formal education in the form of a Bachelor’s degree in a technical field (e.g., computer science, information technology) is not mandatory and is not given preference, with equivalent practical experience being valued equally or higher.
  2. Experience: Proven experience as a Technical Project Manager with a focus on cross-functional software implementation, tech support, and database management in a professional environment.
  3. Commitment to Mission: Genuine passion for the non-profit sector and alignment with the organization’s mission and values and committed to equity.
  4. Project Management: Familiarity with project management theories and tools. Detail-oriented with the ability to manage multiple tasks simultaneously. Strong communication and interpersonal skills.
  5. Technology Proficiency: Strong understanding of computer hardware, software applications, and networking. Proficient in using fundraising software and donor databases. Knowledge of Microsoft Office Suite and SharePoint is expected. Teams, Asana, Power BI, and API is a plus.
  6. Operating Systems: Proficiency in (Windows, macOS, etc.) and productivity software.
  7. Problem-solving: Strong rationale and problem-solving skills and the ability to explain technical concepts to non-technical users.  
  8. Team Collaboration: Demonstrated ability to work effectively within a team environment, collaborating with colleagues and stakeholders to achieve shared goals. 



We are committed to maintaining a safe and healthy workplace for all employees. UWLC employees are required to be fully vaccinated against COVID unless they have received an exemption due to a medical condition. 

CVS/GOS Operations Coordinator

Summary of Position

This is a support role designed to support the day-to-day operational activity within the CVSuite and GO Smart platforms, with a focus on customer satisfaction, acquisition, and retention. The coordinator will be the first liaison for addressing customer needs and developing educational material and content to support their use of the systems while demonstrating an expert understanding of the business, its constituents, and the workflows and business rules of the GO Smart and CVSuite systems. This role will also support technical work, such as end-user testing, drafting new feature specifications, and documenting system errors. The operations coordinator will be frequently called upon to provide program metrics, anecdotal information about customers, and product knowledge in both written and verbal formats. 

Essential Functions

Competencies and Desired Attributes

Database Integration & Transition Consultant


Project Goals

The project aims to seamlessly transition to the NeonOne database, ensuring data integrity, operational efficiency, and a smooth experience for constituents. The process encompasses meticulous data review, integration of missed data components, establishing robust systems, communication planning, and long-term database maintenance strategies. Leveraging NeonOne’s resources, the project seeks to enhance database practices, ensure regular training, and identify future improvements to bolster donor and constituent management.

The goals of this project include:

To reach these goals, Project VOYCE is now accepting bids in response to this Request for Proposal.

Scope of Work

Project VOYCE has engaged in some form of database utilization for internal and external purposes since being founded in 2006. Unfortunately, due to numerous factors small community-based organizations face, our methods have not been consistent, and the database of around 3,000 constituents became difficult to utilize. The project aims to seamlessly transition to the NeonOne database, ensuring data integrity, operational efficiency, and a smooth experience for constituents. The process encompasses meticulous data review, integration of missed data components, establishing robust systems, communication planning, and long-term database maintenance strategies. Leveraging NeonOne’s resources, the project seeks to enhance database practices, ensure regular training, and identify future improvements to bolster donor and constituent management.

Data Review and Transition:

Database Management:

Stakeholder Communication:

Maintenance and Training:

Future Planning:

Target Deliverable Schedule

Final Project Due December 2023The expected project completion date is December 2023. If this date needs to be adjusted, please include your readjusted proposed date and your reasoning for shifting the schedule. All proposed date changes will be considered, but there are a handful of platform-determined deadlines for this project centered around September 18th, 2023, that cannot be changed.