Colorado Nonprofit Association

Chief Information Officer (CIO)

Position
Summary 

Oversees and
optimizes the effective and efficient use of information technology throughout
the organization. Develops technology strategies in collaboration with other
leaders and successfully executes the strategy. Provides vision and leadership
for the IT department and for IT projects throughout the organization and
works with operational and other executive leaders to ensure the effective use
of technology to meet operational goals. Ensures the security of IT systems
and organizational data, balancing business needs and resources with effective
risk management. Collaborates with researchers and research leadership to
optimize the effective and efficient use of technology in research operations. 

Essential
Duties  

• Manages
  and develops an effective staff: providing effective communication,
  leadership, guidance and resources. Determines staff qualifications and
  competency: recruits, interviews, selects, hires, trains, orients,
  mentors, evaluates, coaches, counsels, disciplines, and rewards.
  Establishes and monitors staff safety and regulatory compliance. 
• Collaborates
  with leaders throughout the institution to understand technological needs
  and solutions and to ensure that operational leaders have the technology
  necessary to effectively achieve the business goals. 
• Understands
  current and emerging technologies and serves as a resource and a change
  agent to effectively incorporate new and existing technologies to
  optimize the efficiency and effectiveness of NJH operations and growth
  initiatives. 
• Ensures
  the cost-effective delivery of IT services throughout the organization.
  Develops and manages IT budgets. Oversees technology acquisition efforts,
  leads IT sourcing strategies and manages IT vendor relationships.
  Develops business case justifications for technological purchases. 
• Manages
  the affiliation with partners as it relates to technology services.
  Develops strong relationships with counterparts within partner
  organizations. Identifies and resolves issues that arise in collaboration
  with partners as it relates to IT. Manages IT agreements between entities
  and holds partners accountable to service standards. 
• Oversees
  the use, implementation, functionality, and effective use of applications
  including the electronic medical record, the enterprise management
  systems, clinical support systems, and other applications that support
  the organization. 
• Oversees
  the organization’s IT security architecture, disaster recovery and IT
  policies and procedures ensuring that the organization, the IT systems,
  and the data is secure. 
• Oversees
  software development, fostering creativity while understanding customer
  needs and ensuring that software is efficiently developed and implemented
  consistent with customer expectations and is effective, secure and
  scalable. 
• Develops
  and oversees the IT communication and training strategies. Ensures that
  users are knowledgeable and have the tools to effectively utilize
  available technology.  

Competencies  

• Accountability: Accepts full responsibility for
  self and contribution as a team member; displays honesty and
  truthfulness; confronts problems quickly; displays a strong commitment to
  organizational success and inspires others to commit to goals;
  demonstrates a commitment to National Jewish Health. 
• Informing and Communicating: Clearly
  conveying information and ideas through a variety of media to individuals
  or groups in a manner that engages the audience and helps them understand
  and retain the message. 
• Talent Management: Clearly establishes and
  communicates expectations and accountabilities; monitors and evaluates
  performance; provides effective feedback and coaching; identifies
  development needs and helps employees address them to achieve optimal
  performance. 
• Building Strategic Relationships: Identifying
  opportunities and taking action to build strategic relationships between
  one’s area and other areas, teams, departments, units, or organizations
  to help achieve business goals. 
• Decision Making: Identifying and understanding
  issues, problems, and opportunities; comparing data from different
  sources to draw conclusions; using effective approaches for choosing a
  course of action or developing appropriate solutions; taking action that
  is consistent with available facts, constraints, and probable
  consequences. 
• Managing Conflict: Dealing effectively with others
  in an antagonistic situation; using appropriate interpersonal styles and
  methods to reduce tension or conflict between two or more people.
  Addresses conflicts by focusing on the issues at hand to develop
  effective solutions when disputes or disagreements occur; helps others
  resolve conflicts by providing impartial mediation when needed. 
• Impact and Influence: Using
  appropriate interpersonal styles and techniques to gain acceptance of
  ideas or plans; modifying one’s own behavior to accommodate tasks,
  situations, and individuals involved. The ability to generate support
  from others to achieve desired business outcomes. It also involves taking
  advantage of opportunities to make a difference and have an impact. When
  used well, the intended outcome of this competency is the creation of
  goodwill, trust, and respect while motivating people to want to follow you
  even when they don’t have to. 
• Building Trust: Interacting with others in a way
  that gives them confidence in one’s intentions and those of the
  organization. 
• Business Acumen: Using economic, financial,
  market, and industry data to understand and improve business results;
  using one’s understanding of major business functions, industry trends,
  and own organization’s position to contribute to effective business
  strategies and tactics. 
• Champion of Change: Facilitating
  the implementation and acceptance of change within the workplace.
  Cooperates with others to accomplish common goals; works with employees
  within and across his/her department to achieve shared goals; treats
  others with dignity and respect and maintains a friendly demeanor; values
  the contributions of others. 
• Creativity and Innovation: Applies
  creative problem-solving skills to develop solutions to problems;
  recognizes and demonstrates the value in taking “smart” risks and
  learning from mistakes; develops multiple alternatives and understands
  the feasibility of each; effectively shares and implements his/her ideas.
  Generates innovative solutions in work situations; tries different and
  novel ways to deal with work problems and opportunities. 
• Perseverance/Resourcefulness: Accesses
  and utilizes available resources inside and outside the company.  

Supervisory
or Managerial Responsibility 

Manages 1-10
direct reports and oversees 30-60 individuals within the IT department. 

Travel 

None 

Core
Values  

• Be
  available to work as scheduled and report to work on time. 
• Be
  willing to accept supervision and work well with others. 
• Be
  well groomed, appropriately for your role and wear ID Badge visibly. 
• Be
  in compliance with all departmental and institutional policies, the
  Employee Handbook, Code of Conduct and completes NetLearning by due date
  annually. 
• Fosters
  an inclusive workplace where diversity and individual differences are
  valued and leveraged to achieve the vision and mission of the
  institution. 
• Adheres
  to safe working practices and at all times follows all institutional and
  departmental safety policies and procedures. 
• Wears
  appropriate PPE as outlined by the infection control policies and
  procedures. 
• Demonstrates
  compliance with all state, federal and all other regulatory agency
  requirements.  

Minimum
Qualifications 

Education: Bachelor’s degree in Computer Science,
required. 

Work
Experience: Minimum of 5 years of
progressive experience in healthcare or academic medicine as a senior IT
leader, preferably as a CTO, CSO or CIO required. Prior experience leading
software development teams is preferred. Prior experience with EPIC is also preferred. 

Special
Training, Certification or Licensure: None 

Salary
Range: $250,000 – $371,000 

Salesforce Developer

Denver Scholarship Foundation (DSF) is seeking a passionate, driven individual with the desire to learn, grow, and excel in a culture that values every member of the team. DSF was named one of the Denver’s Top Workplaces in 2024 (5 year recipient of Top Workplaces), a testament to our team and to our intentionality in co-creating a positive, inclusive work environment. In 2022, DSF was named one of the Best and Brightest Companies to work for by  the National Association for Business Resources. When you join the DSF team, you will enjoy a supportive, and innovative environment where your work has a profound impact on the lives of students and their families.

As a nonprofit organization, DSF’s mission is to inspire and empower DPS students to enroll in and graduate from postsecondary institutions of higher education, by providing the tools, knowledge, and financial resources essential for success. By embodying the core values of equity, innovation, leadership, learning, relationships, and integrity in everything we do, DSF strives to be a leader within the community. As we constantly seek to improve our services, we build strong relationships with college staff members, partners, students, team members and the broader community. We are committed to justice, equity, diversity, and inclusion, believing in the value and ability of all students and team members.

We seek candidates who will model, live, and reinforce DSF’s mission and core values with colleagues, students, families, and the broader community. If you are passionate about the philosophy and mission of DSF, then we invite you to join us and help make college possible for Denver’s students.

Position Summary:

Responsible for the design, development, implementation and maintenance of the solutions in the Denver Scholarship Foundation’s (DSF) Salesforce database and applications. This position supports the organization by developing solutions that meet the immediate and long-term business needs of various Salesforce users. These solutions aim to reduce the amount of time Salesforce users spend on data lookup/entry so they can spend more time on face-to-face student support. This position works closely with the Salesforce administrators, Director of Data and Evaluations, and Business Analyst to ensure solutions are valuable and timely. This position reports to the Director of IT.

Job Responsibilities:

• Design and build solutions using Apex Classes/Triggers, Lightning Web Components, and flows.
• Maintain existing Salesforce Apex Classes, Apex Triggers, Visualforce pages, and Lightning Web Components independently and in collaboration with Salesforce Administrators.
• Design new and maintain existing forms and form API integrations connected to Salesforce.
• Periodically collaborates with contracted Salesforce Architects and Developers to design and develop major solutions. 
• Create and maintain unit tests for code coverage quality
• Stay up to date with new software features and functionality of Salesforce releases and make recommendations for process improvement
• Work with IT business analyst to understand business requirements and provide insight on the limitations of the platform.
• Set expectations with department directors on realistic scheduling for development
• Testing the stability and functionality of the platform and its applications
• Troubleshooting and fixing bugs in collaboration with the Salesforce Administrators
• Assist with release management
• Ultimately decide how technical solutions are developed ensuring the organization is following best practices for security, business operations and long-term scalability

Required Skills

• Able to write and maintain Apex Classes and Triggers
• Able to develop user-facing solutions using Lightning Components, HTML and CSS
• Strong working knowledge of CRM database systems, development/administration concepts, security, and best practices.
• Proficiency in building and maintaining Salesforce flows.
• Strong attention to detail and system documentation practices.
• Ability to build and maintain strong working relationships with all stakeholders.
• Self-directed, highly organized with demonstrated ability to meet deadlines and manage multiple projects and priorities.
• Advanced knowledge in data cleansing and transformation, importing and exporting, querying, reporting, and analysis.
• Excellent verbal, written, and interpersonal communication skills.

Education and Experience

• 3+ years of demonstrated experience as a Salesforce Developer/Engineer
• Salesforce Platform Developer 1 certified
• Salesforce Platform Developer 2 certified preferred
• Experience developing and maintaining form integrations like Omnistudio, FormTitan, Form Assembly
• Experience utilizing relational databases
• Experience utilizing SOQL in various solutions
• Experience developing and maintaining data integrations using tools like Mulesoft or Tibco
• Bachelor’s Degree in related Computer Science/Technical Communications fields or equivalent experience
• Experience working in a DevOps process using change sets or deployment management tools like Gearset
• Experience assisting staff remotely and in-person

Manager, Network Engineering

National Jewish Health is seeking a Manager of Network Engineering to join our Information Services & Technology team. The selected candidate will provide leadership and perform technical work with the current team of Network and Telecommunication Administrators. Additionally, the selected candidate will work alongside the team to maintain the organization’s network and telephony infrastructure. Successful candidates will have background and knowledge of network technology including:

• Routing/Switching
• Internet Traffic
• Switch Migration
• IPAM
• IPsec Tunnel
• Telephony
• Software-defined Networking
• PCI Compliance
• Firewalls
• Policy requirements
• Routing Protocols (OSPF/BGP)
• NAC (Clearpass)
• SD-WAN
• VOIP
• MPLS

This position is required work on-site at the National Jewish Health main campus in Denver, CO.

As the leading respiratory hospital in the nation, National Jewish Health is pioneering a new preventive and personalized medicine era. By combining our efforts in comprehensive care, academic education, and ground-breaking research, we’re able to develop treatments that help our patients live more productive lives.

Position Summary
The Manager of Network Engineering is responsible for the management of the network and telecommunications teams, defining strategy for and presenting architectural approaches for the Local/Wide Area Network & Telecommunications systems, including software, hardware, and processes that assure architectural integrity and consistency across the entire institution in support of the enterprise-level business needs of National Jewish Health. Leads network, telecommunications and mobile device team projects and coordinates with other teams needing these resources. Participates in an active capacity as part of the IST Security Team.

Essential Duties

• Manages and develops an effective staff: providing effective communication, leadership, guidance and resources. Determines staff qualifications and competency: recruits, interviews, selects, hires, trains, orients, mentors, evaluates, coaches, counsels, disciplines, and rewards. Establishes and monitors staff safety and regulatory compliance.
• Researches, evaluates, recommends, and leads the implementation of new network, telecommunications and mobile device technologies Participates in the design, programming, installation, and/or implementation of existing information systems by carefully prioritizing the required portfolio of projects at any moment in time.
• Manages all network and telecommunications systems including firewalls, core, distribution and closet networks, routers, network access controls, web access controls, MPLS, PBX and associated software, monitoring tools and security tools.
• Develops the Network and Telecommunications Strategic Plan by understanding current state versus future state to meet user, regulatory and Best Practice needs, and develops long range goals to meet the network and telecommunications strategic plan and the NJH computing architecture.
• Collaborates with the Chief Technology Director/Information Security Officer with integrating the network and telecommunications strategic plan with the overall all technology and security strategic plan.
• Collaborates with other technical teams in the exchange and transfer of technical knowledge and in the development and evolution of the IS strategic plan & architectural standards, guidelines, policies and disaster recovery plans.
• Collaborates with all other managers/project managers to ensure all tasks associated with projects, troubleshooting systems, and design processes of new systems are completed and meet project schedules.
• Consultant to the Chief Technology Director/Information Security Officer in the planning, directing, and coordinating of operational or procedural matters to meet the goals and objectives of National Jewish Health.
• Demonstrates good verbal/written communication skills to inform management, and other involved personnel to include but not limited to: new IT technologies, IT architectural standards, management status reports of associated tasks and assignments.
• Works with end-users (customers), management, and peers, to evaluate and propose feasible solutions to meet the goals and objectives of National Jewish.
• Monitors the Enterprise Service Management System and assigns tickets to staff members as appropriate. Serves as the escalation point for tickets that are not resolved in a timely manner.

Competencies

• Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
• Build Trust: Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.
• Collaboration/Teamwork: Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contribution of others.
• Build Strategic Relationships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units or organizations to help achieve business goals.
• Managing Conflict: Dealing with others in an antagonistic situation; using appropriate interpersonal skills and methods to reduce tension or conflict between two or more people. Addresses conflicts by focusing on the issues at hand and develop effective solutions when disputes or disagreements occur; helps others resolve conflicts by providing impartial mediation when required.
• Impact and Influence: Using appropriate interpersonal styles and techniques to gain acceptance and ideas or plans; modifying one’s own behavior or accommodates tasks, situations, and individuals involved. Taking advantage of opportunities to make a difference and have an impact. When used well, the intended outcome of this competency is the creation of goodwill, trust, and respect while motivating people to want to follow you even when they don’t have to.
• Informing and Communicating: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Talent Management for Leaders: Clearly establish and communicates expectations and accountabilities; monitors and evaluates performance; provides effective feedback and coaching; identifies development needs and helps employees address them to achieve optimal performance.

Supervisory or Managerial Responsibility
Manages 1 – 5 employees.

Travel
Occasional

Core Values

• Be available to work as scheduled and report to work on time.
• Be willing to accept supervision and work well with others.
• Be well groomed, appropriately for your role and wear ID Badge visibly.
• Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.
• Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.
• Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.
• Wears appropriate PPE as outlined by the infection control policies and procedures.
• Demonstrates compliance with all state, federal and all other regulatory agency requirements.

Minimum Qualifications

• Education: Associate’s degree required.
• Work Experience: A minimum of 5 years experience in network/telecommunications management, design and implementation is required, with at least 2 years of prior management/supervisory experience.
• Special Training, Certification or Licensure: CCNP, CCNA Security, CCDA or equivalent experience required

Salary Range: $115,000 – $140,000