Colorado Nonprofit Association

Neighborhood Program Manager

Under the supervision of the Director of Wellbeing, the Neighborhood Program Manager is responsible for coordination and supervision of all aspects of the administration and supervision of the neighborhoods within the Mothership at Urban Peak. This includes response to emergency situations, oversight and back-up for aspects of programming in all neighborhoods and assisting with program oversight within each neighborhood in the Mothership.

Duties include oversight of each neighborhood at the Mothership at their respective staff and programs, program evaluations, assisting with move in and outs of clients in the neighborhoods and assisting with grant management as it pertains to the neighborhoods. The Neighborhood Program Manager must be able to work with each affinity group of the neighborhood’s including; newcomers, pregnant and parenting youth and their small children, youth exiting or in foster care, youth in recovery, intellectual and or developmental delays/high acuity, and folks working on independent living skills.

This position will ensure that interactions, interventions and environments at Urban Peak are trauma informed and emphasize the physical and emotional safety of youth and staff.

Who You Are:

• A Bachelor’s degree in Human Services or a related field and three (3) years’ related work experience and two (2) years’ supervisory experience; or equivalent combination of education and experience OR

A Master’s degree in education, business, communication or a related field and a minimum of two (2) years’ of experiences working with youth

• Lived experience reflective of the youth we serve encouraged but not required

• Experience with providing case management and supervision to staff working with youth experiencing homelessness

• Ability to connect and work effectively with a diverse youth population

• The ability to connect well, work effectively and communicate in a culturally responsive manner with a diverse youth population

• An understanding of trauma informed interactions and/or a willingness to learn and adopt this approach

• Ability and desire to work within a crisis intervention agency

• Must be computer proficient and possess experience of Microsoft Office Suite (e.g. Outlook, Word, PowerPoint, teams, and Excel) as well as salesforce and HMIS

• Understanding of the provision of and commitment to trauma informed care and positive youth development

• Must be insurable as a driver on Urban Peak’s auto liability policy to transport youth using an Urban Peak vehicle and an approved personal vehicle

• Ability to use second language in written and verbal communication highly desired (Spanish, Vietnamese, ASL)

• Ability to pass both federal and state background checks, and a pre-employment TB screening

What You Will Do:

Milieu Supervision

• Assist with providing milieu supervision through a trauma informed approach, working to ensure the physical and emotional safety of the youth and their environment.

• Provide programming that supports the building of healthy relationships

• Work with youth to maintain cleanliness of the environment

• Provide crisis intervention, phone counseling and support of milieu as necessary

• Work closely with other staff and agency programs to coordinate activities, providing clear and effective communication with other staff regarding clients

• Work directly with youth, as needed, to support their goals and assist them in managing relationships/behavior

• Provide appropriate emergency interventions, as needed, and/or guide staff in providing such intervention

• Provide support to other programs in emergency situations

• Work with Urban Peak staff and community agencies on collaborative projects and programs, group work, recreational activities, meals, and client service planning

Program Oversight/Quality Assurance

• Plan and coordinate programming, oversight and implementation throughout neighborhoods

• Plan and coordinate new hire training

• Document relevant and significant events that occur during the shift in the Communication Log, crossover, and Salesforce/HMIS

• Plan and facilitate weekly staff meetings

• Meet with individual staff weekly for 1:1 supervision

• Ensure accurate program intakes and recording of client services

Supervision

• Effectively supervises and manages direct reports and provides, by example and leadership, motivation and direction to employees of the organization.

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable state and federal employment laws.

• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; recognizing and rewarding employees; corrective disciplinary procedures and practices under direction of the Director of Wellbeing, addressing complaints and resolving problems.

• Ensures annual employee performance reviews are conducted in a timely and effective manner. Evaluates performance of employees for compliance with established policies and objectives of the organization and contributions in attaining objectives.

• Helps set the tone of the department to ensure morale, team work, and that the positive employment culture of the organization is maintained.

• Regularly schedule department and staff 1:1 meeting to provide leadership, development, and a forum for communication to ensure coordination and collaboration in meeting organization and individual goals.

• Manage programs and report monthly variances to supervisor and Assistant Director of Data and Evaluation.

What We Offer:

• Salary Range: $70,000 to $75,000

• 100% Employer paid Medical and Dental plans – Buy-up plans available

o Tele-health & Dispatch Health included

• FSA & Dependent Care

• Vision | Accident Coverage | Critical Care & Hospital Extended Stay Plans

• 403(b) Retirement Plan with company match

• Robust Employee Assistance Program

• RTD Eco Pass

• 10 Paid Holidays & Paid Sick Time

• 120 hours of vacation to start

• Second Language pay differential

• Staff support for lateral growth through training and mentorship

Who We Are:

Urban Peak provides numerous programs and services that are founded on the principles of trauma-informed care and Positive Youth Development to assist youth in reaching their potential and living a successful life off the streets. Services include street outreach, a 40-bed shelter for youth ages 15 through 20, a daytime drop-in center, supportive housing, education and employment services, case management, life skills courses, behavioral health evaluations, meals and more. The youth served at the shelter come from a variety of backgrounds, and we strive to be a safe community for all youth, regardless of race, ethnicity, national origin, religion, class, educational background, sexual orientation, gender identity, or ability status.

The Denver Urban Peak embraces diversity and considers all qualified candidates that have an interest in the non-profit sector. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, HIV/AIDS status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage all candidates to apply.

Mental Health Therapist (Family Focus)

Founded in 1982, the Center for Work Education and Employment (CWEE) is one of Denver’s leading workforce and anti-poverty organizations. CWEE provides personal and professional support to address each career seeker’s unique challenges and to facilitate a supportive path to long-term employment success. CWEE’s mission is to foster personal and professional transformation for low-income families through confidence building, customized skills training, and career advancement. CWEE believes that regardless of personal situations and other barriers to employment, when an appropriate level of education and support is provided, individuals can and will succeed.

The values that drive CWEE’s mission of helping individuals succeed also drive CWEE’s approach to organizational management and employee development. CWEE embraces a culture of organizational learning and continuous quality improvement while centering trauma-informed care and wellness at all levels of the organization.

SUMMARY OF POSITION

The Mental Health Therapist is responsible for providing individual and family/systems psychotherapy, both in-person and via telemental health, to CWEE participants and/or their children. The goal of CWEE’s integrated mental services include stabilization, strengthening coping strategies, and supporting relational health in order to support participants’ economic well-being and capacity to obtain and maintain employment. This position works closely across teams to provide behavioral health services and promote access and connections to long-term behavioral health services, including referrals to community partners. Populations of focus may include individuals experiencing homelessness, situational and/or generational poverty, and survivors of interpersonal violence, among others. This Mental Health Therapist is responsible for assessment, treatment planning and delivery of behavioral health services and also contributes to data collection and program evaluation efforts.

CWEE is seeking an individual with a passion and commitment to providing trauma-informed care to support participants as they prepare for, find and maintain employment. 

ESSENTIAL RESPONSIBILITIES

Counseling (80% of time) 

Conduct intake and assessments and provide ongoing psychotherapy to an assigned caseload of adult participants and/or their children
Provided psychotherapy services include adult, child, and family/systems interventions
Maintain accurate clinical records, complete data collection and evaluation 
Provide crises intervention services as appropriate  
Utilize best practices in telemental health 
Opportunity to provide clinically focused psychoeducational workshops and/or support groups for participants

Referrals (10% of time) 

Support the Wellness Teams efforts to manage internal referrals through consistent use of referral tracking system and provision of initial consults to CWEE participants
Contribute to ongoing data collection

Communication (5-10% of time) 

Collaborate across teams to support participant access to services
Use effective and timely communication strategies and methods to communicate with various stakeholders

Professional Growth and Wellness (5% of time)

Regularly reflect on progress toward professional goals, both individually and with supervisor, identifying and following through on learning opportunities
Identify opportunities to mitigate stress

JOB QUALIFICATIONS

Master’s degree in social work, counseling or a related field from an accredited college or university, professional licensure as LCSW,LPC, or LMFT in the State of Colorado; candidates for licensure with relevant lived or professional experience will be considered
Minimum of five years of direct clinical service provision, including work with families and systems, preferred
Proven ability to work with individuals from diverse and economically disadvantaged backgrounds
Demonstrated skill in relational, trauma-focused, anti-oppressive, psychodynamic and/or cognitive therapeutic modalities; expertise regarding the mental health impact of poverty, trauma, and systemic oppression
Knowledgeable of trauma informed practice and organizational approaches
Experience and demonstrated skill working with individuals experiencing homelessness, situational, and/or generational poverty and survivors of interpersonal violence
Experience with daily, detailed data entry and outreach
Strong computer skills including web-based databases, internet research and proficiency with Microsoft Office applications
Bilingual in Spanish/English, a plus

PERSONAL QUALIFICATIONS

Commitment to CWEE’s mission of providing long-term, durable self-sufficiency through quality employment
Active contributor to a positive work culture built on ongoing learning, continuous improvement and attention to wellness
Flexible, a team player with a commitment to personal and professional accountability
Solution oriented, able to make timely decisions despite ambiguity
Proactive self-starter with excellent organizational skills and proven ability to balance multiple tasks and deadlines with attention to detail
Results driven with strong critical thinking skills
Strong self-awareness, confidence and integrity

WORK ENVIRONMENT

Must be located in the State of Colorado by the agreed upon start date
CWEE operates in a hybrid workplace model that balances the responsibilities of being a direct service organization with the benefits of a flexible work environment; all staff should expect time in the office
Ability to attend meetings and events within the Denver Metro area, which occasionally may be held outside of core office hours

Life Skills Manager

Under the supervision of the Housing Supervisor the Life Skills Manager will be responsible for providing direct supervision of youth at Urban Peak Denver shelter and/or housing programs. This includes assisting youth in increasing self-efficacy and reducing risky behavior, ensuring client safety, providing delivery of appropriate and effective program services, and maintaining a safe and positive environment. Duties include supervision of youth in accordance with facility rules and regulations, crisis intervention, facilities maintenance, group facilitation, promotion of a therapeutic environment, accurate, timely and consistent data collection, and data entry. This position will ensure that interactions, interventions, and environments at Urban Peak are trauma informed and emphasize the physical and emotional safety of youth and staff.

Who You Are:

A High School Diploma or equivalent and two (2) years’ of experience working with high-risk, adolescent populations in a shelter, residential, or transitional housing environment; or an equivalent combination of higher education and some experience working with high-risk adolescent population
Lived experience reflective of the youth we serve encouraged but not required.
Abe to connect and work effectively with a diverse, resistant street youth population.
Exercise discretion and independent judgment, set clear and appropriate boundaries with youth.
Knowledge and understanding issues of the homeless adolescent population, mental health issues, and substance abuse among high-risk young adults.
Provide services that are trauma informed, appropriate, and effective.
Problem solving skills (multi-tasking, assessment, organization and prioritization)
Team oriented and able to coordinate with various departments and staff.
Understanding of the provision of and commitment to trauma informed care
QMAP certified or eligible for QMAP certification
Ability to be an insurable driver on Urban Peak’s auto liability policy in order to conduct business on behalf of the agency or transport youth using an Urban Peak vehicle and an approved personal vehicle.
Ability to pass both federal and state background checks and a pre-employment TB Screening
Ability to use second language in written and verbal communication desired (Spanish, Vietnamese, ASL)

What You Will Do:

Facilitate group activities and discussions.
Crisis intervention with current clients in person or via phone counseling

Provide supervision and work to ensure the safety of the youth and their environment.
Assure that youth maintain cleanliness of the shelter environment.
Provide direction and support to youth on the completion of daily chores and other activities.
Maintain a welcoming presence; and support youth who come into the shelter.
Accurately document admission record and record actual services received by clients or tenants.
Collect and maintain accurate data and effectively communicate to staff regarding clients
Document relevant and significant events that occur during the shift in the communication log

What We Offer:

Salary: $26.02 / hr
Hours: Friday thru Sunday 8pm to 8am;

This position does require the employee to report to two (2) staff meetings per month (Wednesday’s) from 2pm to 4pm.

100% Employer paid Medical and Dental plans
FSA & Dependent Care
Vision | Accident Coverage | Critical Care & Hospital Extended Stay Plans
403(b) Retirement Plan with company match
Robust Employee Assistance Program
RTD Eco Pass
10 Paid Holidays & Paid Sick Time 
120 hours of vacation to start
Second Language pay differential

Staff support for lateral growth through training and mentorship

Who We Are:

Urban Peak provides numerous programs and services that are founded on the principles of trauma-informed care and Positive Youth Development to assist youth in reaching their potential and living a successful life off the streets. Services include street outreach, a 40-bed shelter for youth ages 15 through 20, a daytime drop-in center, supportive housing, education and employment services, case management, life skills courses, behavioral health evaluations, meals and more. The youth served at the shelter come from a variety of backgrounds, and we strive to be a safe community for all youth, regardless of race, ethnicity, national origin, religion, class, educational background, sexual orientation, gender identity, or ability status.

The Denver Urban Peak embraces diversity and considers all qualified candidates that have an interest in the non-profit sector.  We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, HIV/AIDS status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage all candidates to apply.

Life Skills Manager – Parttime

Under the supervision of a member of the leadership team, the Part-Time (Bilingual) Life Skills Manager will be responsible for providing direct supervision of youth in the Urban Peak Neighborhood programs. This includes assisting youth in increasing self-efficacy and reducing risky behavior, ensuring client safety, providing delivery of appropriate and effective program services and maintaining a safe and positive environment. Duties include supervision of youth in accordance with facility rules and regulations, crisis intervention, facilities maintenance, group facilitation, promotion of a therapeutic environment, accurate, timely and consistent data collection, and data entry. This position will ensure that interactions, interventions and environments at Urban Peak are trauma informed and emphasize the physical and emotional safety of youth and staff.

Who You Are:

A High School Diploma or equivalent and two (2) years’ of experience working with high-risk, adolescent populations in a shelter, residential, or transitional housing environment; or an equivalent combination of education and experience OR A Bachelor’s degree in social work or psychology with experience working in a shelter environment is highly desired; or two (2) years’ of college in psychology, sociology or social work or a related field and some experience working with high-risk adolescent population
Lived experience reflective of the youth we serve encouraged but not required
Able to connect and work effectively with a diverse, resistant street youth population
Exercise discretion and independent judgment, set clear and appropriate boundaries with youth
Knowledge and understanding issues of the homeless adolescent population, mental health issues, and substance abuse among high-risk young adults
Provide services that are trauma informed, appropriate, and effective
Problem solving skills (multi-tasking, assessment, organization and prioritization)
Team oriented and able to coordinate with various departments and staff
Understanding of the provision of and commitment to trauma informed care
Must be QMAP certified or eligible for QMAP certification
Ability to use second language in written and verbal communication desired (Spanish, Vietnamese, ASL).
An understanding of trauma informed care and harm reduction principles, and an ability to implement these approaches.
Must be insurable as a driver on Urban Peak’s auto liability policy in order to conduct business on behalf of the agency or transport youth using an Urban Peak vehicle and an approved personal vehicle.
Must pass both federal and state background checks and a pre-employment TB screening.

What You Will Do:

All Life Skills Manager positions will be responsible for performing the general work duties listed:

Documentation:

Accurately document admission record and record actual services received by clients
Collect and maintain accurate data on an ongoing basis
Document relevant and significant events that occur during the shift in the Communication Log
Maintain clear and effective communication with other staff regarding clients
Ensures client confidentiality through the safe and secure storage of client information.
Completes thorough intakes in a manner that begins to establish comfort and trusting relationships.
During intake, assesses the level of need and makes recommendations regarding youth’s involvement in Urban Peak. Establishes plans with youth, ensures follow through, and makes appropriate referrals.

Youth Supervision:

Provide milieu supervision and work to ensure the safety of the youth and their environment
Assure that youth maintain cleanliness of the shelter environment
Provide direction and support to youth on the completion of daily chores and other milieu activities
Maintain a welcoming presence; and support youth who come into the shelter

Assessments:

Collect and record necessary intake information to reflect the needs of clients
Assess appropriateness of client admission to shelter and forward data to intake supervisor for additional follow-up

Crisis Intervention:

Provides crisis intervention and de-escalation support, including verbal and physical altercations, and phone counseling, as needed.

Case Management:

Facilitate group activities and discussions
A limited caseload may be assigned to this position as the primary case manager (provided that the Counselor has the appropriate credentials)
Additional case management meetings may be required

What We Offer:

Salary: $24.02
Shift: This is a Part-Time shift not eligible for benefits.

Saturday and Sunday 11am to 8:30pm

Second Language pay differential

Who We Are:

Urban Peak provides numerous programs and services that are founded on the principles of trauma-informed care and Positive Youth Development to assist youth in reaching their potential and living a successful life off the streets. Services include street outreach, a 40-bed shelter for youth ages 15 through 20, a daytime drop-in center, supportive housing, education and employment services, case management, life skills courses, behavioral health evaluations, meals and more. The youth served at the shelter come from a variety of backgrounds, and we strive to be a safe community for all youth, regardless of race, ethnicity, national origin, religion, class, educational background, sexual orientation, gender identity, or ability status.

Housing Specialist

Under the supervision of a leadership team member, the Housing Specialist (State Housing Vouchers) will be responsible for all voucher administration and program compliance phases. This includes program participant eligibility, inspections (Housing Quality Standards (HQS) and NSPIRE), participant and landlord engagement, and data entry. The Housing Specialist is responsible for providing supervision of the youth both on-site and at off-site activities, case management, group facilitation, youth assessments, crisis phone counseling, client data collection, documentation, file maintenance, reporting maintenance issues, and ensuring that the program is facilitated in a manner that meets Urban Peak’s mission. The housing specialist will work with youth at the shelter or a housing program. Urban Peak serves a wide variety of youth in shelters and/or housing that are experiencing homelessness. The continuum of needs ranges from high-functioning youth to youth with severe behavioral health concerns. This position will ensure that interactions, interventions, and environments at Urban Peak are trauma-informed and emphasize the physical and emotional safety of youth and staff. The SHV will report to the Housing Director and the Division of Housing (DOH).

Who You Are:

High school diploma or equivalent with a minimum of five (5) years full-time of experience working high-risk youth, OR a Bachelor’s Degree in human services or a related field AND a minimum of three (3) years of experience working with youth, OR A Master’s Degree in social work, psychology or a related field AND minimum of two (2) years of experience working with youth.
Certified in the Division of Housing Database Program Elite or able to complete training within the first 45 days of employment.
Certified Housing Quality Inspector of ability to become certified within the first 45 days of employment
Must be QMAP certified or eligible for QMAP certification.
Lived experience reflective of the youth we serve encouraged but not required.
The ability to connect well, work effectively and communicate in a culturally responsive manner with a diverse youth population.
An understanding of trauma informed interactions and/or a willingness to learn and adopt this approach.
Ability to handle multiple tasks and to assess and change priorities based upon agency and client needs.
Data collection and the ability to maintain accurate and thorough client files and HMIS database.
Skill in oral and written communications.
Skill in negotiating and mediating, particularly in sensitive situations.
Able to make sound decisions, using available information while maintaining appropriate confidentiality.
Ability to work autonomously at off-site housing locations
Experience with transitional housing programs preferred
CAC II certification preferred.
Able to function as a member of an interdisciplinary team and work with collaborating agencies.
Able to manage tasks and activities in an environment that sometimes includes interpersonal conflict and chaos
Must be team-oriented and able to coordinate with various departments and staff.
Must be insurable as a driver on Urban Peak’s auto liability policy to transport youth using an Urban Peak vehicle and an approved personal vehicle
Ability to use second language in written and verbal communication desired (Spanish, Vietnamese, ASL)
Must be computer proficient and possess experience of Microsoft Office Suite (e.g. Outlook, Word, PowerPoint, and Excel).
Must pass both federal and state background checks
Must pass pre-employment TB screening.

What You Will Do:

Administer vouchers and maintain the voucher program within the requirements of the Division of Housing.
Work closely with private property owners, management, leasing agents, and participating households to maximize communication and improve housing voucher utilization.
Perform subsidy calculations and determine tenant eligibility within the periods established.
Administration of waitlist and portability/transfer requests.
Oversee, implement, and conduct annual and interim recertification in adherence with program requirements. Conducts one-on-one and group voucher briefings conducted in person and virtually
Complete all paperwork required for DOH or other programs on a timely basis
Act as liaison between tenant and landlord.
Provide information on vacancies, help to negotiate leases with landlords, and fill vacancies in a timely manner.
Assist in assuring housing quality standards.
Respond to issues raised by tenants, landlords, and clinical staff relating to housing issues.
Monitor housing needs.
Help youth facilitate resolutions of landlord disputes and evictions.
Provides personal interest and attention to each youth, remaining sensitive to the objective of supporting each youth in social, emotional, and intellectual development.
Provide guidance to youth that is based on the principles of trauma-informed care and positive youth development.
Assists youth and other involved persons in facilitating safe and stable housing for the youth, working with youth to develop individual service plans and aftercare plans to achieve their goals.
Conducts and/or participates in teaming with persons involved with youth.
Provides weekly counseling sessions with each youth participant to review progress towards action plan objectives, revise plans, and provide support and accountability.
Acts as a positive role model to further Urban Peak’s goals.
Attends all required training, staff meetings and client reviews, being prepared to address client issues
Collaborates with other agencies for service delivery needs, staying current on resources and developments in this area of specialization.
Works with parents, legal guardian, or family members towards reunification, if appropriate.
Performs other related duties and responsibilities as deemed necessary.
Provide milieu supervision through a trauma informed approach, working to ensure the physical and emotional safety of the youth and their environment.
Provide youth direction on their service plans.
Provide programming that supports the building of healthy relationships.
Work with youth maintain cleanliness of their environment.
Provide direction and support to youth on the completion of daily chores and other milieu activities; maintain a welcoming presence; and support youth who enter the program.
Provide crisis intervention, phone counseling and support of milieu as necessary.
Distribute medications per QMAP standards, if applicable.
Accurately document all services including assessments, case notes, service plans and specific services received by clients in HMIS and Salesforce
Collect and maintain accurate data on an ongoing basis.
Document relevant and significant events that occur during the shift in the Communication Log.
Maintain clear and effective communication with other staff regarding clients.
Work to ensure client confidentiality.
Enter interims, annuals, and moves into the Division Of Housing Database Elite.
Oversees and administers a comprehensive filing system and computerized database for program participants to ensure that all documents, letters and reports are sent out and updated promptly.
Responsible for entering data into multiple software programs including Elite.
Complete thorough intakes in a manner that begins to establish comfort and trusting relationships
Assess the level of need and intent of youth and make recommendations regarding youth’s involvement in Urban Peak. Establish plans with youth, ensure follow through, and make appropriate referrals.
Develops relationships with homeless and runaway youth to encourage and assist them in moving off the street into housing.
Contracts with youth and other involved persons in facilitating the youth’s exit from street life. This person will coordinate all aspects of grants related to the specific housing program. These responsibilities will include report generation, attending meetings and monitoring visits related to this project.
Actively represents Urban Peak in the community to persons interested in the issue of homelessness for education, funding, and advocacy purposes.
Act as liaison between youth and landlord to resolve disputes and work toward preventing eviction.
Ensure the building is clean and presentable for youth and guests both inside and outside. Involves picking up litter/trash, sweeping and vacuuming interior common areas, keep the office, kitchen, bathroom areas clean, empty trash and contribute to the general cleanliness of the facility including regular watering of the lawn (if property owned by Urban Peak).
Facilitate the collection of monthly rent payments.
Responsible for providing administrative case management support thorough knowledge of HMIS as well as database(s) required by specific funding sources, quality assurance in both HMIS and client files, accuracy of rent ledgers, assist with training staff regarding HMIS data entry, etc.
Maintain close communication with supervisor regarding daily operations of the program
Provide case management and individual and family counseling of the minor (age 15 through 17) clients.
Provides aftercare services and referrals for minor youth and their families

Who We Are:

Founded in 1988, Urban Peak is the only non-profit organization in Denver that provides a full convergence of services for youth ages 15 through 24 experiencing homelessness or at imminent risk of becoming homeless. Our goal is to meet youth where they are and to provide them with the assistance and support, they need to become self-sufficient or obtain the necessary services they need to exit a life on the streets. Urban Peak provides numerous programs and services that are founded on the principles of trauma-informed care and Positive Youth Development to assist youth in reaching their potential and living a successful life off the streets. Services include street outreach, a 40-bed shelter for youth ages 15 through 20, a daytime drop-in center, supportive housing, education and employment services, case management, life skills courses, behavioral health evaluations, meals and more. The youth served at the shelter come from a variety of backgrounds, and we strive to be a safe community for all youth, regardless of race, ethnicity, national origin, religion, class, educational background, sexual orientation, gender identity, or ability status.

Outreach Worker

Under the supervision of the Outreach Supervisor, the Outreach Worker will be responsible for connecting with youth on the streets to build healthy and strong relationships with these youth in hopes of helping them on their path to self-sufficiency. The Outreach Worker acts as a liaison to inform youth, the community, and businesses about the services offered by Urban Peak to promote the health, safety, and well-being of homeless and runaway youth and to assist them in permanently exiting the street life. Other duties include coverage of program shifts at the Mothership, outreach on the streets and to Denver area shelters, intensive and basic needs case management, and facilitation of activities. This position also works as part of a larger interagency team to coordinate care and outreach services as part of the Denver Street Outreach Collaborative and as part of the Continuum of Care in the Denver Metro area. This position will ensure that interactions, interventions and environments at Urban Peak are trauma informed and emphasize the physical and emotional safety of youth and staff.

Large encampments in Denver are becoming more commonplace and present a set of unique challenges. Some of the other duties of this position, in collaboration with other outreach workers from partner agencies, that include case managers, outreach workers, a peer support specialist and street nurses, will also serve as the service providers dedicated to engaging marginalized individuals in these complex environments. Services provided will include but are not limited to: crises intervention; supplying of basic needs (socks, food, cold weather gear, etc.); facilitation of increased access to the Urban Peak shelter, safe outdoor spaces, medical respite, medical and behavioral health care and COVID-related health care and shelter; transportation; client advocacy; and general service linkage. This position will also build relationships and collaborate with Denver Police, Denver Department of Public Health and Environment, Parks and Recreation, and other city entities as needed to best engage and serve those living in large encampments.

The Urban Peak Outreach Worker will specialize in connecting with youth under the age of 25 and will work to connect with the youth as Case Managers for longer term case management and support. The Encampment Response team works as an extension of the Denver Street Outreach Collaborative (DSOC). This position will ensure that interactions and interventions are trauma informed and emphasize the physical and emotional safety of youth and staff.

Who You Are:

Experience in providing harm reduction education and trauma informed care or willingness to adapt this approach is required
Experience, competence, sensitivity and to connect well and work effectively with homeless young adults who identify as BIPOC, LGBTQIA, or who are mentally ill, addicted to substances, suffer from brain injury/ trauma, live with developmental disabilities or who may be considered “difficult to engage”
Skill in oral and written communications
Skill in negotiating and mediating sensitive situations as well as skill in crisis intervention and de-escalation
Able to communicate effectively with a diverse population
Able to make independent judgement and sound decisions using available information while maintaining appropriate confidentiality
Skill in flexibility and adapting to change in job duties and work environment
Able to function as a member of a multi-disciplinary team and work with collaborating agencies while also being comfortable with working alone and being autonomous when it comes to de-escalating and decision making
Able to manage tasks and activities in an environment that sometimes includes conflict and chaos
A Master’s degree in social work, psychology or a related field and a minimum two (2) years’ of experience working with youth; or a Bachelor’s degree in human services or related field and a minimum three (3) years’ of experience working with youth; or high school diploma or equivalent with a minimum five (5) years’ full-time experience working high-risk youth
Must be team-oriented and able to coordinate with various departments and staff
Must be comfortable with handling crisis and other stressful situations alone
Must be computer proficient and possess experience of Microsoft Office Suite (e.g. Outlook, Word, PowerPoint, and Excel)
May be required to obtain QMAP certified or eligible for QMAP certification
Must be insurable as a driver on Urban Peak’s auto liability policy in order to conduct business on behalf of the agency and/or transport youth using an Urban Peak vehicle and an approved personal vehicle
Ability to pass both federal and state background checks and a pre-employment TB Screening

What You Will Do:

Actively represent Urban Peak in the community to persons interested in the issue of homelessness for education, funding, and advocacy purposes
Host educational events to promote business and community responsibility as well as to educate the public on the services we provide
Attends all required staff meetings, trainings and client reviews, being prepared to address client issues and creative solutions
Assists in conducting yearly Point In Time and other outreach surveys
Accompanies youth on group outings (e.g., DMV, movies, and other recreational activities)
Educates and trains community members in all aspects of working with youth who are homeless or at high risk of homelessness
Actively engage youth on the streets, in schools, detention centers, and other institutions
Accountable to all defined outcomes, both individually and team level
Provide HIV/STI testing to Urban Peak clients with a trauma informed, Harm Reduction approach
Respond to emails, calls, texts and all other means of communications in a timely manner
Documents all services provided to clients and records entries into the HMIS database within 2 business days of the initial contact
Develop, implement, and maintain programming to deliver resources and knowledge to youth on the streets as well as to build community and foster trust with young adults experiencing homelessness
Outreach
Works as a member of the Denver Street Outreach Collaborative (DSOC) to provide face-to-face outreach services to individuals who are homeless in public places, under bridges, in abandoned buildings, shelters, and other outdoor areas in an attempt to engage them in a non-threatening way, assist them in recognizing and defining their own service needs, inform them of available services, and help them access those services
Works closely with the Drop-In Center Case Managers, the SOLE team and other city outreach programs to coordinate care for youth
Seek out and build trusting and healthy relationships with youth who are not yet accessing other services at Urban Peak while always maintaining healthy and professional boundaries
Represent Urban Peak through attending Human Trafficking events and other related Outreach events such as conferences, seminars, and other tabling events with the intent to better understand creative solutions when serving vulnerable populations
Work to provide street youth resources through street outreach using a trauma-informed approach
Support youth in obtaining vital documents, connecting with physical and mental health partners, and providing basic needs and resources while building relationship through trust and consistency
Works collaboratively with shelters to identify homeless persons living in the shelter that need assistance accessing services and housing
Outreach Case Management and Referrals
Collaborates with homeless service providers in the community and Urban Peak programs to provide optimum coordination, communication and continuity of services
Assists youth into shelter, permanent housing and/or family reunification and provide referrals for supportive services to help maintain stability while ensuring positive youth development
Accepts referrals from other agencies and works collaboratively with staff of all agencies to provide contact and to support additional goals and outreach efforts
Implements individual assessments and develop case plans with participating youth to identify needs and provide appropriate resources and services through outreach
Accurately document all services including assessments, outreach attempts, contacts and locations, case notes, service plans, partnerships, housing goals and specific services received that are documented through Urban Peak database in a timely manor
Collect and maintain accurate data on an ongoing basis
Communicate with DSOC, SOLE and other outreach teams on a consistent basis
Document relevant and significant events that occur during the shift with supervisor and Communication Log
Maintain clear and effective communication with other staff regarding clients and outreach updates
Work to ensure client confidentiality
Accurately document all relevant resources and partnerships, keeping the resource directory up to date
Complete thorough intakes in a manner that begins to establish safe and trusting relationships while on Outreach in the community
Assess the level of need and intent of youth and make recommendations regarding youth’s involvement in other Urban Peak programs
Keep contact info and camp locations updated to maintain relationship and consistent continuity of care

Who We Are:

Urban Peak provides numerous programs and services that are founded on the principles of trauma-informed care and Positive Youth Development to assist youth in reaching their potential and living a successful life off the streets. Services include street outreach, a 40-bed shelter for youth ages 15 through 20, a daytime drop-in center, supportive housing, education and employment services, case management, life skills courses, behavioral health evaluations, meals and more. The youth served at the shelter come from a variety of backgrounds, and we strive to be a safe community for all youth, regardless of race, ethnicity, national origin, religion, class, educational background, sexual orientation, gender identity, or ability status.

Licensed Clinician

Under the supervision of the Director of Wellbeing, the Licensed Clinician will be responsible for the coordination, individual treatment sessions, plans and assessments for their individual case load. In addition, the Licensed Clinician will assist with assessing and coordinating care for individual clients, creating and updating treatment plans, assisting with crisis situations and de-escalation, providing one on one case consultations and services focused on building resiliency, increase in mental health supports, and community among all youth served at Urban Peak. This position also will be responsible for assisting, implementing, and coordination of groups, classes, and activities designed to address mental health and to ensure client data collection, and file maintenance. This position will ensure that interactions, interventions and environments at Urban Peak are trauma informed and emphasize the physical and emotional safety of youth and staff. Outcomes for this position includes reducing harm to self and others through addressing trauma, mental health, and substance misuse; increased ability to demonstrate healthy resilience for coping with challenges and stresses in life; and improving client’s mental health through behavioral group and individual settings.

Who You Are:

A Master’s Degree in Counseling, social work, psychology or a related field AND minimum of two (2) years of experience working with youth
Must be a Licensed Clinical Social Worker OR LPC, LCSW OR LMFT
Lived experience reflective of the youth we serve encouraged but not required
Experience in facilitating and creating clinical groups and life skills classes with high-risk youth and/or special populations 
Experience in providing trauma informed care or willingness to adapt this approach is required
Experience, competence, sensitivity and ability to connect well and work effectively with the homeless youth community
Skill in oral and written communications
Skill in negotiating and mediating, particularly in sensitive situations as well as some skill in crisis intervention and de-escalation
Able to communicate effectively with a diverse population
Able to make independent judgement and sound decisions using available information while maintaining appropriate confidentiality
Able to function work with collaborating agencies when necessary for programming
Able to manage tasks and activities in an environment that’s sometimes includes conflict and chaos
Able be team-oriented and able to coordinate with various departments and staff
Computer proficient and possess experience of Microsoft Office Suite (e.g. Outlook, Word, PowerPoint, teams, and Excel)
Must be insurable as a driver on Urban Peak’s auto liability policy in order to conduct business on behalf of the agency and/or transport youth using an Urban Peak vehicle and an approved personal vehicle
Ability to use second language in written and verbal communication desired (Spanish, Vietnamese, ASL)
Ability to  pass both federal and state background checks and a pre-employment TB Screening 
Attendance and punctuality are basic job requirements in this job description

What You Will Do:

Clinical Duties

Provide clinically focused and evidence-based programming that supports positive mental health outcomes
Assist in creating, maintaining and updating treatment plans for youth on caseload
Assessment of youth’s need using evidenced-based assessments
Assist with Medicaid billing for clinical services
Facilitate and lead case coordination assessments and meetings between clinical team and client’s care team
Provide crisis intervention and presence in milieus as necessary to support relationships with youth
Work closely with other staff and agency programs to coordinate activities, providing clear and effective communication with other staff regarding clients
Work directly with youth, as needed, to support their goals and assist them in increasing overall well-being
Provide appropriate emergency interventions, as needed
Provide support to other programs in emergency situations
Provide clinical individual session in a low barrier setting with harm reduction principles by providing services and programming to meet clients where they are at
Help youth develop social skills, interests, and leisure time activities to provide a sense of personal worth and increase in well-being by increasing their understanding and use of coping skills

General Job Duties

Actively represent Urban Peak in the community to persons interested in the issue of homelessness for education, funding, and advocacy purposes
Attends all required staff meetings and trainings 
Accompanies youth on planned therapeutic group outings (e.g. recreational activities)
Educates and trains volunteers and interns in all aspects of working with youth who are homeless or at high risk of homelessness when applicable
Actively engage and recruit youth in all Urban Peak programming
Accountable to all defined outcomes, both individually and team level by supporting data collection though Urban Peak database
Works with Support Services Supervisor on securing and tracking funding for incentives

Trauma Therapist

Job Title: Trauma Therapist – Loveland Office
Reports To: Clinical Director
Employment Status: Full-time

Salary Range: $55,000+ annually, depending on experience and licensure
Job Location: New ChildSafe Offices in Loveland, CO.
Job Opening: Summer 2024

Work Schedule: Full-time, 40 hours , varied hours
Exemption Status: Exempt

About ChildSafe: We are a 501(c)3 non-profit treatment center serving survivors of child abuse (primarily sexual abuse) in Northern Colorado for the past 36 years. We treat child victims ages 2-18, adults abused as children, and non-offending family members. We work hard to coordinate our services with outside professionals involved with our families. We believe all survivors should have access to comprehensive, quality services regardless of their financial circumstances.

Our Mission: To break the cycle and heal the trauma resulting from childhood abuse and neglect with specialized treatment, education, and community outreach.

Position Summary:
The ChildSafe team is looking for a full-time Trauma Therapist who will be providing counselling to individuals of all ages and families who have experienced child abuse.

● Work location will primarily be in our upcoming Loveland office with some work-from-home opportunities.

● 40 hours per week. Mon.-Fri., flexible schedule an option.

● Some evening hours are required.

● Office space, administrative support, and all supplies are provided.

● On-going clinical training is provided.

● Comprehensive benefits package.

Essential Job Functions:

Provide individual, family, and group counseling to primary and secondary survivors.
Maintain a caseload of 20-25 clients, with a 50% split between direct and indirect duties.
Complete all case management required.
Attend weekly staff meetings, case consultations with co-workers, supervision as needed.
Co-facilitate Trauma Informed Parenting Classes.
Opportunities exist for participation in Multi-Disciplinary committees and work groups.
Develop treatment plans for clients, as well as make appropriate, culturally responsive diagnostic determinations according to the DSM-5.
Abide by ChildSafe Colorado policies and all ethical and legal guidelines related to the provision of clinical services per Colorado Law, HIPAA, and codes of ethics governed by your professional organization(s).

Additional Job Functions:

Attend regularly scheduled staff and clinical team meetings.
Enter updated data for the clinical database.

Education and work Experience Qualifications:

Master’s degree or higher in the area of mental health therapy.
Clinical licensure in Colorado, or working toward licensure
Minimum one year clinical experience working with trauma survivors
Self-motivated team player
Embraces diversity and inclusion

Preferred:

Experience in experiential therapy techniques.
Experience as a Medicaid provider.
Experience working with individuals with developmental challenges.
Knowledge of the criminal justice and child protective systems.
Experience working with diverse populations.
Bilingual

Personal Characteristics:

Ethical Behavior; Relationship Building; Effective Communication; Teamwork; Leadership; Strategic Decision Making; Organizational Skills; Problem Solving

Physical Demands:

While the normal workweek for this role is 4-5 days, averaging 32-40 hours, flexible time may be required to attend meetings, make presentations or assure the smooth operation of the organization. Most activities take place in a normal office environment. This position requires extended periods of time sitting and working at a computer. There may be some exposure to adverse weather conditions during travel required to attend public engagements. Serious disabilities that would normally prevent adequate performance of the job include serious problems with arms, legs, hands, back, neck, and hearing.

Work Environment:

The Trauma Therapist works primarily in ChildSafe’s Loveland office, which is tentatively planned to open in the Fall of 2024.

Program Manager

Job Title: Program Manager – Loveland Office
Reports To: Clinical Director
Employment Status: Full-time

Salary Range: $60,000+ annually, depending on experience and licensure
Job Location: New ChildSafe Offices in Loveland, CO.
Job Opening: Fall 2024

Work Schedule: Full-time, 40 hours expected, varied hours
Exemption Status: Exempt

Our Mission: To break the cycle and heal the trauma resulting from childhood abuse and neglect with specialized treatment, education, and community outreach.

Position Summary:
The Program Manager is responsible for providing clinical supervision to select ChildSafe therapists and clinical interns, direct therapy, and engaging in program development to move our mission forward. The position is crucial in enabling ChildSafe to accomplish its mission to break the cycle and heal the childhood trauma resulting from abuse and neglect with specialized treatment, education and community outreach.

● Work location will be primarily our upcoming Loveland office with some work-from-home opportunities.

● 40 hours per week. Mon.-Fri., flexible schedule an option.

● Some evening hours are required.

● Office space, administrative support, and all supplies are provided.

● On-going clinical training is provided.

● Comprehensive benefits package.

Essential Job Functions:

Manage the ChildSafe office in Loveland, including supervising the daily staff.
As a member of the ChildSafe management team, coordinate program services and operations in the Loveland Office to maintain continuity with the overall mission and values of ChildSafe as a whole.
Maintain a caseload of 10-15 clients and 10-15 direct service hours.
Conduct consultations with new therapy clients, providing initial intake evaluations and assessments for victims/survivors in order to determine readiness for individual, family, and/or group counseling.
Develop treatment plans for clients, as well as review and approve treatment plans developed by unlicensed supervisees.
Make appropriate, culturally responsive diagnostic determinations according to the DSM-5.
Provide individual, family, and group counseling to primary and secondary survivors.
Teach and coordinate the trauma-informed parenting classes, including training new therapists who can facilitate classes.
Enforce and abide by ChildSafe Colorado policies and all ethical and legal guidelines related to the provision of clinical services per Colorado Law, HIPAA, and codes of ethics governed by your professional organization(s).
Debrief with clinical staff and interns on client cases as needed.
Provide input on mandated reporting situations.
Assist other therapists and staff with crisis intervention and risk assessments/safety planning as needed.
Promote and model healthy self-care and work-life balance.
Assist with client referrals, return phone calls, conduct intake interviews, give Victim’s Compensation information and assistance and assign cases to the appropriate therapist.
Follow up on clients through daily supervision, consultation and training of ongoing assigned therapists and clinical interns.
Meet weekly or upon request with supervisees in order to track cases and assist with treatment planning and implementation.
Be available by phone or special appointment to assist therapists with emergencies and other problems concerning their cases.
Assist clients with finding funding sources for victim services.
Attend case coordination on cases when complications arise.
Provide crisis intervention to new referrals and telephone consultation to victims and other professionals regarding reporting procedures and available resources.
Train graduate student interns as well as externs and meet with them weekly to provide supervision.
Allow student interns to shadow on selected cases for hands-on instruction.
Coordinate with referral agencies regarding referral procedures.
Network with other agencies that provide victim services or investigate abuse to facilitate the coordination of services and ensure the effectiveness of interventions.
Conduct outreach into the community to disperse information about the agency’s mission, services and referral procedures.
Assist with writing grants and grant reports.
Oversee program development and keep the program up to date with best practice in the field of child abuse treatment.
Maintain a climate which attracts, keeps, and motivates a diverse staff of top quality people.

Additional Job Functions:

Attend regularly scheduled staff and clinical team meetings.
Enter updated data for the clinical database.
Facilitate the collection of Outcome Measurements.
Available to clients who are not satisfied with their therapist and/or the services they are receiving in order to problem solve or make referrals if a solution cannot be found.
Assist with fundraising events as needed.
Act as the daily point of contact for management and facility issues in the Loveland office. This may include administrative staff direction and other office needs.

Education and work Experience Qualifications:

Master’s degree or higher in the area of mental health therapy with specialized post- graduate education in the treatment of sexual abuse victims.
Licensed in the field of psychotherapy for at least 3 years.
A minimum 3 years of experience in supervising a sexual abuse treatment program and providing therapy to sexual abuse victims and their family members.
Minimum of 3 years of experience supervising interns, externs and therapists in the field of sexual abuse treatment.
Experience as a Medicaid provider preferred.
Specific experience working successfully with multi-disciplinary teams and collaborating with various agency professionals who investigate, treat and prosecute sexual abuse.
Excellent human relations skills and experience in crisis management, problem solving and team building.
Excellent organizational and communication skills.
Demonstrated life experience that shows strong empathy for children.
Knowledge of the criminal justice and child protective systems.
Grant writing and management experience desirable.

Personal Characteristics:

Ethical Behavior; Relationship Building; Effective Communication; Teamwork; Leadership; Strategic Decision Making; Organizational Skills; Problem Solving

Physical Demands:

Work Environment:

The Program Manager/Lead Therapist works primarily in ChildSafe’s Loveland office, which is tentatively planned to open in the Fall of 2024.

Therapist – Long-Term Foster Care – Bilingual Spanish – $3,000 Sign on Bonus

*Applicants who apply through third-party sites (Indeed, Monster, etc.) will receive an email from ApplicantPro to complete their application.*

COMPANY OVERVIEW

Lutheran Family Services Rocky Mountains is a nonprofit, human services agency committed to community safety, support, and resiliency. Since 1948, LFSRM has provided support, guidance, and resource coordination to individuals and families, regardless of race, religion, gender identity, sexual orientation, or age through family and refugee services. We believe that all people, from the newborn to the most elderly, are valued members of our community. If you want to impact your community while serving alongside other amazing professionals, Lutheran Family Services Rocky Mountains welcomes you to apply.

DEPARTMENT OVERVIEW

The Long-Term Foster Care (LTFC) program at Lutheran Family Services Rocky Mountains (LFSRM) provides care and support to Unaccompanied Children (UC) in federal custody as they wait for their immigration case to be resolved so they can transition to a more long term program or living arrangement. UCs are placed with licensed foster families and attend public school while they are in the program, allowing them to have more normalized experiences in family based environment.

JOB SUMMARY & RESPONSIBILITIES

The Therapist position is responsible for providing culturally responsive and trauma informed, direct therapeutic services to clients in the program. This position administers assessments, individual, group and family therapy, as indicated. Additionally, this position coordinates with other professionals to ensure adequate coordination of services. This position is required to maintain a flexible, organized, and efficient work schedule and is subject to work extended hours and weekends.

BENEFITS

Small caseloads (capped at 12 clients at any one time). Works closely with a multi-disciplinary team, with frequent staffings for youth on the caseload. Multiple layers of supervision, training and clinical support. Additionally, enjoy health/dental/vision insurance, competitive paid time off, company holidays, 401(k) retirement plan, and so much more!

REQUIRED COMPETANCIES

Occupational Competencies

Meet standards of practice: Familiarity with social work practice, human development, child welfare system and family systems, including appropriate local, state, and federal regulations.
Apply therapeutic services: Familiarity with assessment, care planning, facilitation, coordination, and advocating for supports on behalf of and in collaboration with an individual.
Apply crisis intervention: Experience with crisis management, problem solving, and mediation best practices.
Legal requirements: Familiarity with the legal system as it applies to child welfare.
Deliver services within diverse cultural communities: Skills and sensitivity in working with youth and families from a variety of cultural and ethnic backgrounds with a variety of challenges.
Communicate professionally with colleagues in other fields: Ability to communicate professionally and cooperate with members of the other professions involved with the youth.

Foundational Competencies

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

EXAMPLE ACTIVITIES

Administer required behavioral and mental health assessments for youth.
Coordinate services for each youth in conjunction with the case management team.
Provide direct therapeutic services to clients and community as needed including group and family therapy.
Provide crisis intervention and guidance to UCs and foster families regarding clinical components of crisis intervention and long-term treatment strategies.
Ensure federal, state, and program’s internal documentation practices and reporting requirements are met in following with contract and licensing standards.
Participate in meetings with stakeholders and offer clinical feedback regarding client treatment needs.
May participate in on-call rotation.

TRANSPORTATION

Must maintain a valid driver’s license and carry personal auto liability insurance at the level of $100,000/300,000/100,000.

Frequent local regional travel. May be required to transport clients in personal vehicle.

REQUIRED CERTIFICATIONS

Master’s degree or Ph.D. in psychology, sociology, or other relevant behavioral science in which clinical experience is a program requirement.
Two (2) years of postgraduate direct service delivery experience strongly preferred.
Clinical License- LCSW, LPC, LMFT, or LP preferred. License eligible required.
Bilingual English and Spanish.

VACCINATION POLICY

Due to policy requirements from the Office of Refugee Resettlement, staff in this Long-Term Foster Care Program who work directly with Unaccompanied Children must present proof of immunization or immunity (within 120 days of hire) to the following diseases: Varicella, MMR, Tdap, and annual Influenza; or an approved exemption from Human Resources.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Counselor, mental health, LPCC, MFT-C, LSW, MSW