Colorado Nonprofit Association

Mental Health Counselor

WHO WE ARE:

Brain injury can be hard to see and understand, but at Brain Injury Alliance of Colorado, we get it. We know each person with a brain injury is unique and can be struggling with so many things. Every day, we provide the support, connections, and available resources that survivors and their support network need. Because when we do, survivors of a brain injury have a chance to thrive.

WHAT YOU WILL DO TO HELP FURTHER THE BIAC MISSION:

As a Mental Health Counselor, provide direct mental health treatment to brain injury survivors and their caregivers. This position supports the BIAC mission by providing a person-centered approach and trauma-informed care to individuals with brain injuries or their caregivers

ESSENTIAL DUTIES/RESPONSIBILITIES:

Provide evidence-based therapeutic services with an emphasis on strength-based treatment.

Maintain a caseload of 25 – 30 clients and book/bill 22 – 25 individual sessions per week

Complete up to three intakes per week to maintain caseload.

Complete master treatment plan within 24 hours after completion of biopsychosocial assessment for each client to develop appropriate Individualized Service Plans.

Provide case management services to clients as needed or assigned.

Provide on-going assessments, crisis intervention and case management to clients and their caregivers.

Develop and monitor service plans, treatment progress, and maintain clinical documentation and other reporting data.

Coordinate services in a treatment team model with internal as well as external services

Complete and maintain documentation in a timely and accurate manner according to Federal, State and BIAC Clinical Services (BIACCS) guidelines.

Create new contacts within appropriate software (e.g., Bestnotes) including at minimum, baseline demographics, injury, and contact information.

Within 48 hours of interacting with the client: i) update existing contacts as needed and ii) record details of client contact including type of contact, summary of activities, and therapy notes.

Complete necessary billing requirements and maintain Medicaid and other insurance requirements.

Provide timely and accurate documentation, including, but not limited to: therapy codes, diagnosis codes, duration, and type of therapy session.

Assist clients with psychological development, social development, and rehabilitation.

Participate in team/department meetings, in-services, and supervisory sessions as required.

Provide Evidence Based treatment for a range of mental health and substance use disorders

Have a strong understanding of how to adapt service delivery to meet the client’s needs.

QUALIFICATIONS:

Required Qualifications

Master’s degree in social work or counseling required.

Active licensure (LAC, LPC, LCSW or LMFT). Must be registered with DORA.

Three years or more of experience delivering clinical services to individuals.

Experience with trauma-informed care, strength-based therapy interventions, and other applicable treatment modalities.

Experience working with people with cognitive disabilities and/or behavioral health challenges.

Preferred Qualifications

2 years relevant experience.

Candidates working toward licensure must have at least 1000 hours of clinical supervision

LANGUAGE SKILLS:

Bilingual (English and Spanish) – preferred

WORK ENVIRONMENT:

Hybrid work environment – Willing and able to see clients in person up to two days per week to meet client needs.

Fast paced office work environment managing multiple priorities.

PHYSICAL REQUIREMENTS:

Prolonged periods of sitting at a desk and working on a computer.

OTHER:

Travel: local, with occasional overnight travel to other locations

Work Hours/ Shifts: Varies, may occasionally include evenings and weekends.

Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC)

Schedule:
Required to work a full day (9am-5pm) on Wednesdays to attend in-person meetings and participate in clinical duties to assist our Nurse Practitioner. There’s flexibility for the other days of the week and working remotely is a possibility, although most work is on-site. The schedule will be discussed during the interview process. Our hours: Monday-Friday, 9:00am-5:00pm.

ABOUT THE ORGANIZATION
Heartland Mental Health is a small community mental health clinic for adults in Denver, Colorado. We provide effective and personalized services with a trauma informed approach in the Capital Hill area of Denver. Heartland Mental Health envisions a community of wellness where members flourish and live their best, self–directed lives. Through our outpatient psychiatric services and a day-time drop-in center, we serve adults who have various levels of mental health needs.

Our psychiatric outpatient clinic has an exciting opportunity for an LCSW or LPC to partner with our clinic members to achieve their recovery goals, provide health promotion and maintenance. The outpatient clinic consists of two full-time licensed therapists, a part-time Psychiatric Nurse and a part-time Nurse Practitioner. Our clinic members meet with our Nurse Practitioner on Wednesdays for medication evaluations. Our employees value Heartland’s culture of supporting our clients and providers through manageable caseloads of 30-40 clients for full-time therapists. Currently, we serve 50-60 adults in our outpatient clinic and intend to reach our goal of supporting 80 clients in the coming year.

Position Summary
The LCSW or LPC will report directly to the Clinic Team Lead. The LCSW or LPC is responsible for providing direct care of mental clinical assessments, treatment planning and therapy services for adults with severe and persistent mental illness. In addition, the LCSW or LPC will coordinate closely with the Clinic Team Lead to implement clinical programming. The LCSW or LPC provides clinical supervision to master’s level intern(s). Previous experience working in a mental health setting is required.

Responsibilities & Duties:
● Clinically assess, diagnosis and provide treatment to clients using standardized assessment/screening tools, and measures
● Plan and administer evidence-based therapeutic treatment, behavior modification, and therapy to assist clients in developing/displaying appropriate behaviors
● Responsible for carrying a clinical caseload of 35-40 adults
● Consult external community providers concerning treatment plans and for coordination of care, as required
● Maintain regular contact with other agencies and professionals regarding client progress through phone calls, letters, and/or timed reporting
● Refer clients to supportive services to supplement treatment and therapy, as needed
● Provide case management services to clients as needed or assigned; ensure the clinic services address client’s needs and utilize area referral sources for needed specialty care, hospitalization, or advance psychiatric assessments and treatments
● Coordinate client’s use of other Heartland Mental Health programs and outside community resources
● Consult with Heartland Mental Health Nurse Practitioner and other providers regarding clients and regarding prescription medications prescribed by providers
● Identify clients with urgent mental health conditions (e.g., 27-10 (M-1) “mental health hold” valuations, suicidal, homicidal, psychotic, gravely disabled, etc.) and make appropriate referrals to available emergency or psychiatric treatment facilities
● Maintain appropriate documentation for all necessary billing information
● Maintains thorough, accurate and timely documentation of the provision of services, assessments, evaluations, and progress toward the completion of client’s treatment goals consistent with the clinical and administrative policies and procedures to meet requirements for medical records documentation
● Supervise a graduate school intern from a social work program for the academic year (September-May)
● With assistance from the Clinic Team Lead, hire, train, supervise and evaluate interns.
● Meet with internship supervisors and complete any required tasks
● Collaborate with the Clinic Team Lead to establish program goals and program development.
● Other duties as assigned

Requirements/Qualifications:
Education: Master’s Degree from an accredited school of social work or psychology/counseling. Licensed as a Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC) in good standing with the appropriate Board in the state of Colorado.
Experience: 1-3 years of experience working with adults with severe and persistent mental illness preferred.
Minimum of one-year in outpatient mental health setting is required.
● Current Colorado driver’s license with clean driving record

Skills & Competencies:
● Knowledge or ability to learn and practice trauma informed principles and practices
● Skill in establishing and maintaining productive working relationships with clients and their support systems
● Knowledge of the behavioral health needs of adults with serious mental illness
● Experience in proving individual and group therapy
● Great organization skills
● Attention to detail
● Excellent written and verbal communication skills
● Experience working within a multi-disciplinary team as a direct service provider
● Knowledge of community resources
● Ability to assess crisis situations and intervene appropriately
● Strong level of knowledge of the DSM-5-TR and diagnostic techniques
● Strong level of knowledge of electronic health record
● Proficient with Microsoft Office suite (Excel, Outlook, PowerPoint, and Word)
● Ability to perform assignments with minimal supervision
● Ability to work independently and be self-directed and flexible
● Proactive and able to self-manage, prioritize work assignments, and manage multiple deadlines
● Ability to perform functions with minimal supervision

General Expectations:
● Be committed to the mission of Heartland Mental Health
● Behave in a professional manner and consistently demonstrate and promote our values of empowerment, community, quality, and respect for the clients, community members and all members of Heartland Mental Health staff.
● Committed to the constant pursuit of excellence and teamwork in improving the services for clients
● Be punctual for scheduled work and use time appropriately
● Perform duties in a conscientious, cooperative manner
● Perform required work in a timely fashion with a minimum of errors
● Be neat and maintain a professional appearance.
● Maintain confidentiality and protect Heartland Mental Health by abiding by laws and principles related to confidentiality; keep information concerning operations, clients and employees confidential
● This position requires compliance with federal and state laws and regulations, including Heartland Mental Health policies and procedures.

Preferred Qualifications & Skills:
● Knowledge of local resources and the Denver area
● Bilingual in English/Spanish

Mental Health Manager

General Purpose:

Scholars Unlimited is a non-profit organization that provides high-quality, comprehensive after school and summer learning programs to elementary school children in metro Denver. Our organizational vision is an unwavering commitment to empower students to achieve academic and personal success. Our mission is to foster academic, social, and emotional growth for children living in low-income communities around metro Denver. Our vision and mission are on the foundation of our values in the belief in every child’s potential, the belief in cultivating life-long learners, and the belief in the power of every child, family, and community. We collaborate with school districts and generally provide our programs in the schools our students attend. Currently, our programs are offered in Denver, Aurora, Sheridan, and Westminster public schools.

At Scholars Unlimited, we value equity, belongingness, community, and joy. We refuse to tolerate racism, or injustice. We take our duty to teach, learn and build very seriously. Our community strives to challenge oppressive structures, and keep one another accountable. We believe every individual in our community deserves to live and work in a safe setting that allows them to be their authentic self within their role. We know that even with the best intentions, racism, classism, bias and other kinds of oppression in our classrooms may perpetuate unless we take conscious action to disrupt and put an end to those things. We are change makers, we are the next generation of thought leaders that will make a difference in our community and in the world for the greater good. We are committed to keeping up with the latest DEI best practices, and to educating our team members so they are best prepared to uphold our high standard for the Scholars Unlimited community.

The Mental Health Manager plays a vital leadership role in supporting the emotional well-being of elementary-age children in our after-school programs. This individual oversees the design, coordination, and delivery of comprehensive mental health services, supervises a team of mental health interns, and works collaboratively with program staff and families to create a supportive, trauma-informed environment for all scholars. This position will report to the Vice President of Impact.

Essential Functions:

Program Leadership & Oversight

Lead the development and implementation of a responsive, culturally affirming mental health program across multiple after-school sites.
Monitor and evaluate program effectiveness, making data-informed adjustments as needed.
Ensure that all mental health programming aligns with organizational values and best practices in youth development

Direct Mental Health Support

Provide individual and small-group mental health services to students as needed, with an emphasis on early intervention and strength-based approaches.
Conduct assessments and observations to inform individualized support plans.
Serve as a resource to after-school staff in managing challenging behaviors and supporting students’ social-emotional growth.

Collaboration & Communication

Act as a liaison between families, program staff, and mental health providers to ensure coordinated care.
Communicate with families in a respectful, empathetic, and culturally responsive manner regarding their child’s mental health needs and available support.
Facilitate workshops or trainings for staff and/or families on relevant mental health topics.

Supervisory Duties and Intern Management:

Supervises Mental Health Intern(s) in the performance of their duties, including delegating, counseling, disciplining, coaching, training, evaluating, and terminating.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Provide clinical supervision and professional development for three mental health interns.
Coordinate intern caseloads, provide regular feedback, and support their growth in child-focused mental health work.
Ensure that all interns adhere to ethical and legal standards of practice.

Education

Master’s degree in Social Work, Counseling, Psychology, or a related field (LCSW, LPC, LMFT preferred or in progress) is required.

Experience:

Minimum 1 – 3 years of experience providing mental health services to children, preferably in school or OST settings.
Experience in supervising and managing people
Experience supervising staff or interns in a clinical or school-based environment.

Knowledge, Skills, and Abilities

Strong understanding of child development, trauma-informed care, and culturally responsive practices.
Excellent communication and collaboration skills with both families and staff
Personal qualities of integrity, credibility, and dedication to the mission of Scholars Unlimited
An unwavering commitment to racial equity
Ability to build relationships with people of diverse backgrounds, perspectives, and cultures.
Bilingual in Spanish is preferred

Minimum Qualifications:

Must complete and pass criminal history background checks prior to the start of employment
Must work during after-school hours (e.g., 1-6 PM) and attend occasional evening events or family meetings.

Organizational Culture:

We have a commitment to diversity, equity, and inclusion.
We have a passion for our students and are invested in their success.
We believe that trust among team members is essential.
We believe that respect among team members is essential and non-negotiable.
We encourage all team members to be curious.
We love your individuality and want to see you shine.

Research suggests that women and BIPOC individuals may self-select out of opportunities if they do not meet 100 percent of the job requirements. We encourage anyone who believes they have the skills and the drive necessary to succeed at Scholars Unlimited to apply for this role.

Scholars Unlimited is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, marital status, or any other status protected by applicable state or local law.

Chief Clinical Officer

For over 40 years, CMHC has provided compassionate and comprehensive mental health and substance use disorder
services. We believe that seeking help isn’t a sign of weakness but a sign of strength.

Centennial Mental Health Center (CMHC) is a non-profit organization dedicated to providing the highest quality comprehensive mental health services to the rural
communities of Northeastern Colorado which include the Northeast Region (Logan, Phillips, Sedgwick, Yuma and Washington counties) and the South Central Region
(Cheyenne, Elbert, Kit Carson, Lincoln and Morgan Counties). The services provided by CMHC can be categorized as Adult Mental Health, Crisis, Integrated Health, Prevention & Early Intervention, Substance Use Disorders, and Youth and Family.

POSITION SUMMARY:

The Chief Clinical Officer (CCO) provides leadership and oversight of all clinical services including Outpatient Mental Health, SUD, and Crisis services, Prevention and Early Intervention, and provides clinical supervision to core clinical leaders. Under the direction of the CEO, the CCO will enforce the organization’s mission, vision, and values throughout their scope of control. The CCO continually evaluates whether clinical services are producing expected quality outcomes. The CCO supports the development and implementation of tools and training curriculum, and implements policies and procedures to drive forward a culture of Trauma-Informed and culturally responsive care for all individuals working for and/or associated with Centennial to ensure that quality and comprehensive service is being delivered on all levels.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

PERFORMANCE STANDARDS:

Perform all duties and demonstrate behaviors and attitudes consistent with the mission, vision and values of the organization.
Continually participate in building and maintaining positive working relationships through effective communication, performance improvement and teamwork efforts.
Be of good character and reputation; sufficient physical, mental, and emotional health to satisfactorily perform their job duties.
Accomplish individual and team goals and objectives established by supervisor based on performance evaluations and organizational need.
Comply with all guidelines regarding client rights and confidentiality.
Comply with documentation and training set forth by Human Resources.

CLINICAL LEADERSHIP:

Oversee the development of clinical model of care, scope of practice and practice standards across all clinical areas including outpatient mental health, SUD, Crisis; consistent with the organization’s mission, vision, values and Philosophy of Care.
Develop and implement comprehensive model of clinical supervision to meet and exceed established supervision standards, rules, and regulations.
Direct the delivery of clinical and community oriented services in accordance with clinical model of care, scope of practice, practice standards and overall Centennial Philosophy or Care.
Spearhead agency-wide trauma-informed clinical initiatives to identify opportunities for improving outcomes in clinical effectiveness, clinical practice, and standards, and enhancing quality and safety outcomes.
Ensure that Prevention and Early Intervention programming aligns with the organization’s clinical mission, vision, and philosophy.
Integrate prevention and early intervention initiatives into the broader continuum of care.
Assist with regular review and updates to agency-wide policies and procedures.
Spearhead development of clinical policies and procedures
Provide individual and group supervision of clinical staff as needed.
Develop a talented and motivated workforce by ensuring engagement and satisfaction; while ensuring optimal efficiency and accountability.
Work collaboratively with Human Resources to develop and deploy employee engagement initiatives.
Supervise, coach, mentor and lead a high performing workforce that fosters partnerships, innovation, and engagement.

EXECUTIVE LEADERSHIP:

In collaboration with the executive team, play a key role in the overall development, strategic planning, service delivery, and management of the organization.
Provide administrative and clinical leadership to Regional Clinical and Program Directors to support and develop the provision of services, including the Trauma-Informed Model to deliver high-quality care that is financially feasible and sustainable.
Evaluate the needs for the delivery of services, recruitment, interviewing and hiring to fulfill clinical needs; staff assignments; completion of performance appraisals and managing employee relations.
Deploy resources efficiently and effectively toward organizational goals, working with staff to balance workload and effort, and provide ongoing feedback so that staff can continuously improve their supervision and mentoring skills.
Collaborate with and support the training coordinator to develop and implement a comprehensive clinical training plan including trauma informed care, clinical model of care, scope of practice and practice standards.
Identify and develop business relationships with external organizations/providers/community groups to create opportunities for collaboration to address community health and wellbeing needs.
Create a work climate that emphasizes collective team performance and quality clinical outcomes.
Build and maintain strong working relationships with organizations staff and supervisors, as well as external contacts, such as the RAE, MSO, BHA, BHASO etc.
Participate in weekly leadership meetings to discuss direction of the Organization.

COMPLIANCE:

Help ensure organizational compliance with Federal and State laws
Collaborate with leadership team to manage the risks associated with clinical treatment and identify opportunities to reduce risk and improve the quality of care.
In collaboration with Chief of Compliance, review and respond to legal concerns or requests regarding clinical services.
Protect individually identifiable health information per HIPAA, HITECH, 42 CFR regulations.
Actively participate in safety programs of the organization by identifying potential risks and promoting client safety as well as environmental safety.
Perform safe work practices to protect the health and safety of employees and patients per OSHA regulation.
Oversee clinical quality monitoring efforts and assure that clinical practices align with ethical and professional standards

OTHER:

Work as a member of a team to establish and maintain a high level of care and respect for, and communication with clients.
Work in a consistently professional manner at all times, which includes, but is not limited to, treating all clients, staff, guests, and volunteers with dignity and respect.
Implement emergency procedures as necessary.
Performs other job duties as assigned.

SUPERVISORY RESPONSIBILITIES

Supervises and directs subordinate staff, including assigning and reviewing work, hiring independently, and evaluating, writing and signing work performance evaluations.
Outpatient Services Director
Crisis Director
Client Support Services Director
Prevention and Early Intervention Director

Requirements

EDUCATION:

Master’s degree in behavioral science, or a closely related field from an accredited college or university required.

CERTIFICATES, LICENSES, REGISTRATIONS:

Colorado licensure as Mental Health Professional, Clinical Social Worker, Marriage and Family Therapist or Psychologist required.

EXPERIENCE:

Eight (8) year experience in human service agency.
Five (5) year experience in mental health administration; Administrative experience in a community mental health center preferred.
Prior Executive level experience preferred.

ABILITIES, KNOWLEDGE, AND SKILLS:

Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.
Self-started, and ability to work independently with a certain degree of resourcefulness and creativity and minimum supervision.
Ability to work under stressful conditions and flexible hours, which may be required. At times may work remote but must have secure office space available.
Ability to travel within the Center’s service area
Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
Ability to work as a team member.
Demonstrates Proficiency in Verbal, Written and Computer Communication Skills
Knowledge of State & Federal Statutes Regarding Patient Confidentiality Laws.
Extensive knowledge of mental health and substance abuse professions
Excellent computer skills with demonstrated proficiency in spreadsheets, database, and word processing software
Ability to read, analyze, and interpret complex business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals

Therapist, Police Based (RTD)

The RTD Based Co-Responder will provide early intervention assessment, referrals and clinical case management services to persons in the community that are identified by the Regional Transport District (RTD) as possibly having mental health issues. To provide information, education, liaison, and transition services to various networks within Jefferson Center for Mental Health (Jefferson Center) and with federal, state, and community based agencies and resources. To provide training and on-going education for officers to increase awareness of crisis de-escalation, mental health issues and intervention. To provide family members with necessary information and education to further assist persons with mental illness and for themselves.

*This is a swing shift position that includes a shift differential. Hours to be discussed in further detail with the hiring manager.

Job Specific Competencies/Duties:

Accompany officers on mental health related calls in the community. Triage, provide crisis intervention, assess needs and provide resources, link with treatment.
Assessment of all referrals to determine appropriateness for services at Jefferson Center
Provide case management services including linking to services, monitoring, follow-up, and crisis management for consumers
Provide services to meet need: office based, community based, or in the consumer’s home
Make appropriate referrals to and act as liaison with community agencies, service providers, and natural support systems
Provide in-reach and out-reach at designated facilities as assigned/appropriate
Collaboration with consumers, family members, and significant others in identifying strengths and needs in identifying treatment needs
Work with consumer and family/support system for appropriate service delivery
Provide assistance in developing community-based resources for social, vocational, and leisure skills
Maintain communication and links with other Jefferson Center programs e.g. Access, Inpatient, Outpatient, Navigation and Wellness programs
Coordination for emergency services when clinically indicated/medically necessary; risk/lethality assessment (including inpatient admission)
Resource acquisition and assistance with application for benefits and entitlements in collaboration with Benefits/Navigation Team
Assist consumers with basic needs such as housing, food, clothing, medical and dental care, legal, vocational, and psychiatric services
Provide on-going training and educational opportunities for officers to increase awareness of de-escalation, mental health and intervention
Provide family members with necessary information and education to further assist clients and themselves
Participate in team meetings, clinical staffings, and clinical consultation as scheduled
Utilize clinical practice guidelines, Jefferson Center and State Division of Mental Health standards for appropriate service delivery
Provide any requested training and/or onboarding to new hires as requested by supervisor.
Manage and maintain accurate and timely data collection and documentation database
Work with management team on reports, presentations as assigned
Submit 90% of all Progress-to-Date forms within 3 working days (team specific)
Complete 95% of all paperwork by the due date
Satisfactorily complete 90% of peer review charts needing corrections within 14 calendar days (only areas for which staff is responsible)
Complete 95% of case closing within 90 days after last contact

Other Duties (Professional Growth/Development/Community/Relationships & Productivity Performance Measures):

Attend mandatory in-services, compliance with individualized training plan as required
Participate in supervision by coming prepared with an agenda. Report high risk/problem cases, and utilize a problem-solving approach/utilize feedback
Use language and behavior to promote dignity/respect with consumers, Jefferson Center staff and external customers
Continually strive for self-improvement and be motivated to learn new skills to benefit consumer and Jefferson Center
Attend supervision at times and intervals agreed upon with supervisor.
Exhibit enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment
Maintain effective interpersonal relations with consumers, peers, subordinates, upper management, visitors and the general public
Demonstrate cultural competency/awareness/skills in working with diverse caseload and utilizes Jefferson Center resources/trainings as needed
Effectively respond to client/consumer needs and problems, initiate and maintain positive interactions, timely response to phone calls, pages, email, etc.
Work cooperatively with other community agencies, as appropriate, and in agreement with supervisor.
Volunteer to work on Jefferson Center committees

Note: Employees are held accountable for all duties of this job. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Education, Knowledge, Skills & Experience Required:

Conferred Master’s degree (from an accredited University/College) in psychology, social work, or related field required.
One to two years related experience and/or training required.
Clinical License (LPC/LCSW/LMFT) preferred.
Motor Vehicle Insurance Coverage requires applicant must be 25 years or older. Must have an acceptable Motor Vehicle Driving record as determine by our insurance carrier. An MVR will be pulled along with a background check.

Salary Grade 51-Master’s Unlicensed Clinician $57,000 – $64,000*

Salary Grade 52- (Licensed Clinician LCSW, LMFT, LPC) $70,000 – $77,200*

Additional Salary Information*:

The salary range above is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.*
Additional pay provided for evening, overnight, and weekend shifts.*

We will accept applications on an ongoing basis.

Lead Therapist, Police Based (RTD)

The Lead Co-Responder, RTD Based will provide early intervention assessment, referrals and clinical case management services to persons in the community that are identified by the Regional Transport Department (RTD) as possibly having mental health issues. They will provide information, education, liaison, and transition services to various networks within Jefferson Center for Mental Health (Jefferson Center) and with federal, state, and community based agencies and resources. They will provide training and on-going education for officers to increase awareness of crisis de-escalation, mental health issues and intervention. They will provide family members with necessary information and education to further assist persons with mental illness and for themselves.

Essential Duties:

Accompany officers on mental health related calls in the community. Triage, provide crisis intervention, assess needs and provide resources, link with treatment.
Assessment of all referrals to determine appropriateness for services at Jefferson Center
Provide case management services including linking to services, monitoring, follow-up, and crisis management for consumers
Provide services to meet need: office based, community based, or in the consumer’s home
Make appropriate referrals to and act as liaison with community agencies, service providers, and natural support systems
Provide in-reach and out-reach at designated facilities as assigned/appropriate
Collaboration with consumers, family members, and significant others in identifying strengths and needs in identifying treatment needs
Work with consumer and family/support system for appropriate service delivery
Provide assistance in developing community-based resources for social, vocational, and leisure skills
Maintain communication and links with other Jefferson Center programs e.g. Access, Inpatient, Outpatient, Navigation and Wellness programs
Coordination for emergency services when clinically indicated/medically necessary; risk/lethality assessment (including inpatient admission)
Resource acquisition and assistance with application for benefits and entitlements in collaboration with Benefits/Navigation Team
Assist consumers with basic needs such as housing, food, clothing, medical and dental care, legal, vocational, and psychiatric services
Provide on-going training and educational opportunities for officers to increase awareness of de-escalation, mental health and intervention
Provide family members with necessary information and education to further assist clients and themselves
Participate in team meetings, clinical staffings, and clinical consultation as scheduled
Utilize clinical practice guidelines, Jefferson Center and State Division of Mental Health standards for appropriate service delivery
Provide any requested training and/or onboarding to new hires as requested by supervisor.
Manage and maintain accurate and timely data collection and documentation database
Work with management team on reports, presentations as assigned
Submit 90% of all Progress-to-Date forms within 3 working days (team specific)
Complete 95% of all paperwork by the due date
Satisfactorily complete 90% of peer review charts needing corrections within 14 calendar days (only areas for which staff is responsible)
Complete 95% of case closing within 90 days after last contact.

*In addition to assigned clinical responsibilities, this position will assist the leadership of the team, as needed, with “acting supervisory duties” including clinical and administrative supervision, training, orientation of new employees, scheduling, special projects, assuring good communication between teams/team members/clients, referrals, and other duties as assigned.

*The Lead Clinician is expected to continue with his/her regular duties with the addition of the Lead Clinician duties.

Other Duties (Professional Growth/Development/Community/Relationships & Productivity Performance Measures):

Attend mandatory in-services, compliance with individualized training plan as required
Participate in supervision by coming prepared with an agenda. Report high risk/problem cases, and utilize a problem solving approach/utilize feedback
Use language and behavior to promote dignity/respect with consumers, Jefferson Center staff and external customers
Continually strive for self-improvement and be motivated to learn new skills to benefit consumer and Jefferson Center
Attend supervision at times and intervals agreed upon with supervisor.
Exhibit enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment
Maintain effective interpersonal relations with consumers, peers, subordinates, upper management, visitors and the general public
Demonstrate cultural competency/awareness/skills in working with diverse caseload and utilizes Jefferson Center resources/trainings as needed
Effectively respond to client/consumer needs and problems, initiate and maintain positive interactions, timely response to phone calls, pages, email, etc
Work cooperatively with other community agencies, as appropriate, and in agreement with supervisor.
Volunteer to work on Jefferson Center committees

Education, Knowledge, Skills & Experience Required:

Master’s Degree in related field required.
One to two years related experience and/or training required.
Clinically licensed in the State of Colorado (LPC, LCSW, or LMFT) required.
Motor Vehicle Insurance Coverage requires applicant must be 25 years or older. Must have an acceptable Motor Vehicle Driving record as determine by our insurance carrier. An MVR will be pulled along with a background check.

Salary Grade 52- (Licensed Clinician LCSW, LMFT, LPC) $70,000 – $77,200*

Additional Salary Information*:

The salary range above is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.*

Application deadline: 2/26/2025. Review of applications will begin immediately.

Overnight Crisis Therapist, Master’s Level

The Crisis Therapist evaluates consumers who present at the Walk-In Center or through Mobile Crisis response to the community, according to mental health center timelines for response: Provides de-escalation, triage assessments and obtains collateral information to ensure that emergency interventions consider the context of the client’s overall plan in order to avoid harm and re-traumatization. Makes clinically appropriate dispositions in referring to services in the least restrictive environment necessary to ensure individual and community safety.

This position will work Midnight to 8:00am (overnight) Monday through Friday.

Essential Duties:

Evaluates crisis clients according to mental health center timelines for response, either at the WIC or as part of the MCT.
Provides de-escalation, triage assessments, and crisis-interventions.
Obtains collateral information from family, significant others, and other providers as appropriate.
Follows principles of trauma-informed care to avoid harm and re-traumatization.
Develops strength-based treatment plans that promote recovery, resiliency, and engagement with formal and informal support systems.
Links clients to needed services as appropriate
Consults with other WIC Team members and on-call psychiatrist as appropriate.
Completes documentation in compliance with Jefferson Center guidelines.
Participates in supervision, training, and team meetings as directed.
Exhibits enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment.
Maintains effective interpersonal relations with consumers, peers, subordinates, upper management, visitors and the general public.

Other Duties:

Maintains an acceptable attendance record.
Performs other duties as assigned.

Physical Requirements/Working Environment:

Ability to operate a personal computer. Ability to attend meetings at a variety of locations.

Note: Employees are held accountable for all duties of this job. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Education, Knowledge, Skills & Experience Required:

Master’s Degree in counseling, psychology or related field plus one year of related experience and/or training. May consider relevant pre-master’s degree experience.
Clinical license (LPC, LMFT, LCSW) preferred.
CAT/CAS/LAC preferred.
Must have valid driver’s license and maintain a good driving record while employed at Jefferson Center.
Motor Vehicle Insurance Coverage requires applicant must be 25 years or older. Must have an acceptable Motor Vehicle Driving record as determine by our insurance carrier. An MVR will be pulled along with a background check.

Salary Grade 51-Master’s Unlicensed Clinician $57,000 – $64,000*

Salary Grade 52- (Licensed Clinician LCSW, LMFT, LPC) $70,000 – $77,200*

Additional Salary Information*:

The salary range above is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.*

Application deadline: 2/7/2025. Review of applications will begin immediately.

Residential Counselor, Youth Residential Recovery

HIRING BONUS OPPORTUNITY!

At Jefferson Center, it is our policy and our mission to be inclusive and mindful of the diversity of everyone who comes through our doors. We are passionate about building a community where mental health matters and equitable care is accessible to all races, ethnicities, abilities, socioeconomic statuses, ages, sexual orientations, gender expressions, religions, cultures, and languages.

The Residential Counselor at Youth Residential Recovery provides milieu management, psychoeducation groups and ensures safety of youth, (between 13 through 18.5 years of age), in a substance use residential and inpatient program.

There are several openings for this position with the following schedules being offered:

Sat., Sun., Mon 7pm-7am
Tue., Wed., Thurs. 7pm-7am
Thurs., Fri., Sat. 7pm-7am
Fri., Sat., Sun. 7pm-7am

Essential Duties:

Provides milieu management, guidance, safety, stability, and direction to clients in early recovery from a trauma-informed lens.
Maintains acceptable attendance and punctuality and is consistently at work on time.
Interacts with client population to provide guidance, safety, stability, and direction including de-escalating potentially dangerous situations.
Performs accurate and timely documentation at all times, including but not limited to admissions, shift notes, Per Diem notes, discharges, inventories and screening of clients’ personal belongings, individual and group sessions, Medication Occurrences (MOR), and Adverse Incident Reports (AIR).
Monitors and documents client’s vital signs, physical condition and behavior, as needed. Must be able to administer blood pressure assessments, utilizing blood pressure cuffs, when Nurse is not available.
Assists with the planning, conducting and supervision of patient activities, including community meetings, groups, external meetings on-site, family/friend visitation, recreational activities, and life skills.
Monitors Breath Alcohol (BA) tests as needed and document appropriately.
Administers medications to clients per QMAP standards.
Assist in conducting Random Urine Drug Testing.
Facilitate or co-facilitate psychoeducation groups.
Assists team in the coordination of treatment referrals for clients motivated to seek on-going treatment following discharge.
Assign and monitor clients completing residential unit chores, including main areas, hallways, bedrooms and bathrooms.
Collaborate with kitchen staff regarding meals and snacks.
Practices OSHA safety standards and disposes of biohazard waste according to OSHA standards.
May assist in transporting admitted clients to hospitals, aftercare or other approved services as directed by the Shift Coordinator or Program Coordinator. Individual may be exposed adverse weather conditions during loading and unloading passengers.
Effectively responds to the client’s needs and problems, initiates and maintains positive interactions, timely response to phone calls, email and other requests.
Adheres to all Jefferson Center Policies and Procedures.

Other Duties (Productivity Performance Measures, Professional Growth/Development, Relationships/Communication):

Ensures Adverse Incident Reporting (AIR) procedures are followed during shift.
Attends mandatory in-services, staff meetings, clinical supervision, and on-line training as required.
Participates in supervision by coming prepared with an agenda. Reports high risk/problem cases using a problem-solving approach as well as feedback.
Participates in and promotes a positive, supportive, cooperative team environment.
Participates in staff development activities that enhance professional growth.
Understand how trauma impacts the lives of the people being served, so that every interaction is consistent with the recovery process and reduces the possibility of re-traumatization.
Participates in the Center’s training/educational programs designed to enhance knowledge about Trauma Informed Care, the impact of trauma and trauma recovery.
Ensure that delivery practices are guided by the principles of trauma informed care and the principles of addiction treatment.
Maintains effective interpersonal relations with consumers, peers, subordinates, upper management, visitors, and the public. Uses language and behavior to promote dignity and respect.
Corporate Compliance including documentation on practice in accordance with regulatory requirements and clinical guidelines.
Exhibits enthusiasm, respect, adaptability, flexibility, and spirit of cooperation in the work environment.
Must be sensitive to the diverse cultural and situational needs of the patients.
Willing to cover another shift or another team, as requested by Program Manager/Program Coordinator.

Education, Knowledge, Skills & Experience Required:

High School/GED plus one year of related experience required. Associates or Bachelor’s in related field degree preferred.
One year of documented work experience in behavioral health, preferably in substance abuse treatment is highly preferred.
Applicants hired without SUD certification must obtain CAT or CAS within 18 months of hire. Applicants with pre-existing addiction certification preferred.
QMAP Certification or ability to obtain within six months of hire (provided internally).
Current CPR/First Aid Certification or ability to obtain within six months of hire.
Candidate must pass stringent background check including federal, state, Trails, CAPS, and Fingerprinting checks. Candidate must also pass 10 panel drug screening (including THC).

Salary Grade 49 – High School/GED Counselor $36,400 to $46,300* ($17.50/hr – $22.26/hr)(Additional 10% salary differential provided for SUD Services)

Salary Grade 50- Bachelor’s Degree $39,100 to $49,800* (18.80/hr – $23.94/hr)(Additional 10% salary differential provided for SUD Services)

Additional Salary Information*:

All salaries at Jefferson Center are calculated based on years of total relevant experience.*
The salary range above is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.*
Additional pay provided for evening, overnight, and weekend shifts.*

Youth Residential Recovery Bonus (Grade 49/50)

$1,500 1 month anniversary

$1,500 6 month anniversary

$2,000 1 year anniversary

($5,000 Total)

Additional Bonus Information*:

Based on full time (40 hours/week). Bonus will be prorated if less than 40 hours/week*
Must work a minimum of 20 hours/week to be eligible for bonus*
Current Jefferson Center employees not eligible for sign on bonus*

We will accept applications on an ongoing basis.

Weekly Nurse

JOB SUMMARY: The Camp Nurse provides services primarily for our Adventure Camp program. Duties include checking in camper medications on the first day of camp with counselors and other staff, dispensing oral and injected medications to campers morning and evening, providing appropriate medical treatment for children or adults as needed and managing all medical and first aid supplies. The Camp Nurse will provide training in Universal Precautions for counselors and volunteers during orientation before campers arrive on the first day.

The position includes tracking and maintaining incident reports and communicating information to either the Executive Director or the Adventure Camp Manager as well as to the appropriate authorities/organizations. The camp runs on a weekly basis and each week is run from Sunday at 10:00 AM through Friday at 12:00 PM. The Camp Nurse should relate well to adults and children of all ages. The nurse should have experience with children of diverse populations, particularly populations including children and adults with developmental disabilities.

Accommodations and evening meals will be provided.

BASIC QUALIFICATIONS: The Camp Nurse must:

● be 21 years of age, licensed, and currently registered, or have reciprocity, to practice in the state of Colorado

● Preference will be given to nurses who have field experience with diverse populations, particularly including populations with developmental disabilities.

● have current CPR and first aid certifications

● The Camp Nurse is responsible for providing basic health assessments and First Aid treatments to campers with special needs and our staff.

● Medication Administration to Adams Camp Campers

● be able to lift 35 lbs. and walk 1 mile over uneven terrain possibly multiple times a day

● Pediatric nurse experience and a working knowledge of communicable disease transmission required

● Current CPR and First Aid certification are also mandatory.

Site Coordinator, Behavioral Health

The Site Coordinator is an integral part of the Behavioral Health Department within Catholic Charities. This role fosters a welcoming supportive atmosphere for counseling clients. This position ensures effective and efficient direction to the public and responds in a caring, positive manner to a broad variety of people. This role is responsible for daily administrative operations and the department’s medical billing, payments, and reconciliation processes.

Essential Duties

Key tasks and responsibilities to be performed in the role.

Maintain Electronic Health Records and provide administrative support for counselors, including adding/editing new users, changing user roles, resetting passwords, and setting account access. Also managing client information in the system including adding, editing, and/or removing clients.
Conduct daily operations, including performing periodic quality assurance file reviews, conducting insurance eligibility checks, and handling monthly billing and reconciliation tasks.
Conduct periodic quality assurance file reviews for individual/family counseling and relinquishment counseling requirements, including client disclosures and consents.
Update and create Standard Operating Procedures for administrative workflows.
Manage incoming calls, retrieve messages, and return phone calls, as necessary.
Process incoming inquiries for counseling and relinquishment services, updating and entering data into tracking databases, and assigning counseling inquiries to counselors.
Direct telephone inquiries from the public to appropriate internal departments within Family Services, Catholic Charities, the Diocese of Colorado Springs, and parishes, providing community referrals as needed.
Assist with walk-in inquiries, directing individuals to the appropriate departments and destinations throughout the Catholic Pastoral Center or other Catholic Charities locations.
Coordinate the daily counseling calendar and ensure its distribution to the Catholic Pastoral Center reception desk for client entry into the building.
Schedule workflow to ensure desk coverage during client appointment arrival times.
Maintain a welcoming environment in the department’s reception area, greeting clients and providing necessary forms for completion. Collect and deliver completed forms to counselors.
Process client payments, including invoicing and statement preparation for services rendered.
Submit billing to insurance companies. Collaborate with the Finance team to record and reconcile payments.
Process and track incoming authorizations and complete billing for services as required by independent contracts.
Prepare and distribute correspondence and legal documents to the court.
Coordinate department meetings, including reserving conference rooms and taking minutes.
Maintain departmental forms and ensure the security of confidential information. Manage department office equipment and order supplies as needed.
Serve as notary public for Catholic Charities.

Competencies

Skills, behaviors, and abilities necessary to succeed in the role, but not required for eligibility.

Demonstrates knowledge of administrative procedures.
Exercises sound judgment within defined policies and procedures to determine appropriate action.
Establishes effective working relationships with a broad variety of groups and effectively represents the mission of Catholic Charities to individuals and organizations.
Applies trauma-informed care principles/practices and demonstrates understanding of differences between crisis/emergency care, transformation/development theories and practices, and family -strengthening approaches.

Requirements

Minimum requirements to be eligible for this role.

Education & Experience:

High School diploma.
One year of experience working with electronic health records and medical billing.
Three years of administrative assistant experience in a service, legal, or nonprofit organization.

Knowledge & Skills:

Strong verbal and written communication skills, with an emphasis on listening, problem solving, and maintaining positive working relationships.
Strong interpersonal and human relations skills, with the ability to with the ability to form and maintain positive relationships with diverse clients and colleagues.
Application of culturally appropriate skills in interactions with clients, co-workers, volunteers, partner agencies, and the community.
Bilingual in English/Spanish is a plus (not required).
Proficiency in Microsoft Office Suite, including Word, Excel, Publisher, and Adobe Acrobat.
Exceptional attention to detail, particularly in data entry, documentation, and record-keeping.

Other Requirements:

Ability and willingness to work within the established structure and guidelines of Catholic Charities.
High level of self-motivation, enthusiasm, and team-oriented work ethic, with the ability to prioritize projects and manage multiple responsibilities effectively.
Initiative and self-direction, with the ability to work independently with minimal supervision.
Ability to work collaboratively as part of a team and accept direction in a positive manner.
Valid driver’s license and reliable transportation.
Availability to work occasional evenings and weekends to accommodate meetings and special events.
Successful completion of background check.

Work Environment

Most of the assigned duties are performed in an office environment.
The employee is subject to both inside and outside environmental conditions.
Reasonable accommodation can be provided to enable people with disabilities to perform the described essential functions of this position.

This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making compensation decisions.