Colorado Nonprofit Association

Medical Assistant

Position: Medical Assistant

Classification: Non-Exempt

Location: Denver Office

Starting Salary: $23.65-$25.73

Work Schedule: Monday-Friday (Bi-Monthly Saturday shifts)

About Us

At Colorado Health Network (CHN), we recognize that our greatest asset is our people. We are deeply committed to creating a workplace that values diversity, equity, and inclusion. We encourage individuals with lived experiences to apply, as these unique perspectives enrich our work and strengthen our connection to the communities we serve.

Our team thrives on the collective strengths of individuals from diverse backgrounds, including age, race, ethnicity, gender identity, sexual orientation, disability, HIV status, and beyond. We celebrate all who seek to contribute to our mission and serve those in need. When you join CHN, you’re joining a culture that values service, innovation, wellness, and anti-oppression.

If you are passionate about making a tangible difference, empowering individuals, and working in a collaborative, inclusive environment, we would love to hear from you.

Position Summary: The Medical Assistant performs a variety of basic and routine patient care and clerical duties to assist medical providers in the care and treatment of patients. The primary function is to room patients and facilitate patient provider schedule.

Essential Job Functions:

• Demonstrates a high level of understanding of HIPAA, PHI and OSHA regulations
• Answers and returns all calls in a timely manner; assesses callers’ needs and directs to appropriate personnel when required
• Schedules patient appointments in a productive and efficient manner
• Schedules patient translation services as needed
• Promptly and accurately updates electronic health records (EHR), including financial and demographic information
• Responds to clinical triage calls
• Promptly coordinates scheduling of new patient referrals, gathers necessary information, and schedules appointment accordingly
• Create new patient packets
• Accurately collects co-pays, deductibles and other out of pocket expenses at time of visit
• Follows up with patients to reschedule any missed appointments
• Assisting with prior authorizations.
• Promptly schedules new and follow-up appointments.
• Rooming patients, including updating medical history and medication list in EMR
• Accurately takes and records patient vitals in EMR
• Prepares patient for examinations
• Provides patient education
• Assists provider during exams and/or procedures
• EKG set-up and testing
• Spirometry set-up and testing
• Removes sutures and changes dressings
• Perform basic phlebotomy testing and draws
• Collects and preparing laboratory specimens to include appropriate labeling
• Collects throat, wound and sputum specimens and urine cultures
• Cleans and sterilizes instruments and disposes of contaminated supplies
• Prepares and administers medications and immunizations (intramuscular, intradermal, and subcutaneous), as directed by a licensed provider
• Tracks and maintains inventory of medical, lab, or office supplies and equipment
• Transmits prescription refills, as directed
• Other duties may be assigned.

Therapist – Child & Family Services – Bilingual Spanish Preferred

*Applicants who apply through third-party sites (Indeed, Monster, etc.) will receive an email from ApplicantPro to complete their application.*

COMPANY OVERVIEW

Lutheran Family Services Rocky Mountains is a nonprofit, human services agency committed to community safety, support, and resiliency. We are a welcoming agency that believes ALL people are valued members of our community. If you want to impact your community while serving alongside other amazing professionals, Lutheran Family Services Rocky Mountains welcomes you to apply.

DEPARTMENT OVERVIEW

The Child and Family Services Division provides programming throughout Colorado, including Foster Care (traditional foster care, Unaccompanied Refugee Minor program, and Long-Term Foster Care program), Adoption and Pregnancy Counseling, Older Adult Services, and Family Support & Education programs. Our staff work diligently with clients and families to support them in reaching their unique goals.

JOB SUMMARY & RESPONSIBILITIES

The Therapist position is responsible for providing culturally responsive and trauma informed, direct therapeutic services to clients in the assigned programs. This position administers assessments, individual, group and family therapy, as indicated. Additionally, this position supports the team through facilitation of trainings, support groups, consultations, and other assigned responsibilities to reach program goals. This position is required to maintain a flexible, organized, and efficient work schedule and is subject to work extended hours and weekends.

REQUIRED COMPETANCIES

Occupational Competencies

Meet standards of practice: Familiarity with social work practice, human development, child welfare system and family systems, including appropriate local, state, and federal regulations.

Apply therapeutic services: Familiarity with assessment, careplanning, facilitation, coordination, and advocating for supports on behalf of and in collaboration with an individual.

Apply crisis intervention: Experience with crisis management, problemsolving, and mediation best practices.

Legal requirements: Familiarity with the legal system as it applies to child welfare.

Deliver services within diverse cultural communities: Skills and sensitivity in working with youth and families from a variety of cultural and ethnic backgrounds with a variety of challenges.

Communicate professionally with colleagues in other fields: Ability to communicate professionally and cooperate with members of the other professions involved with the youth.

Foundational Competencies

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.

EXAMPLE ACTIVITIES

Administer required behavioral and mental health assessments for youth.

Coordinate services for each youth in conjunction with the case management team.

Provide direct therapeutic services to clients and community including individual, group and family therapy.

Ensure federal, state, and program’s internal documentation practices and reporting requirements are met in following with contract and licensing standards.

Facilitate and support training initiatives for LFSRM foster parent and staff network, as assigned.

May support responsibilities, including home studies, as required by program needs.

Participate in meetings with stakeholders and offer clinical feedback regarding client treatment needs.

TRANSPORTATION

Must maintain a valid driver’s license and carry personal auto liability insurance at the level of

$100,000/300,000/100,000.

• Frequent local regional travel. May be required to transport clients in personal vehicle.

REQUIRED CERTIFICATIONS

• Master’s degree in a relevant behavioral science in which clinical experience is a program requirement.
• Two (2) years of post graduate direct service delivery experience strongly preferred.
• Clinical License- LCSW, LPC, or LMFT preferred. License eligible in Colorado required.
• Bilingual English and Spanish preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

Clinical Care Manager – Adult & Youth Behavioral Health – Durango

Why work at Rocky Mountain Human Services?
You will have the opportunity to contribute to an organization that is dedicated to embracing the power of community to support individuals and families in creating their future. 

Position Purpose

Clinical Care Managers (CCMs) provide vital support to individuals with severe and persistent mental illness (SPMI) as they transition from behavioral health care settings to living successfully in the community. Clinical Care Managers assist clients in achieving goals such as benefits acquisition, housing stabilization, and securing both behavioral and physical health services. They work collaboratively with clients, providers, community partners, and systems to ensure that care plans are tailored to meet the unique needs of each individual.

CCMs may serve adult clients transitioning from mental health hospitals, inpatient psychiatric units, or acute treatment settings, helping them stabilize and integrate into the community. They also support justice-involved adults who are in the competency process, including those still in custody or receiving restoration services at state mental health hospitals.

CCMs may also serve youth clients aged 20 and younger with SPMI, helping them navigate complex systems such as child mental health services, child protection, juvenile justice, and education. They collaborate with multidisciplinary teams to ensure comprehensive support for young clients transitioning from inpatient psychiatric hospitals, acute treatment units, or long-term residential treatment centers.

CCMs may be required to comply with the Colorado Mental Health Hospital at Pueblo and the Colorado Mental Health Hospital at Fort Logan’s infectious disease and drug screening policies and procedures. This includes meeting requirements for COVID, Flu, Hepatitis-B, Tuberculosis vaccines, fingerprinting, and urinalysis testing.

Essential Duties

• Provide intensive care management for individuals to ensure a successful transition into community-based living and treatment from state hospitals, acute treatment centers, crisis services facilities, withdrawal management facilities, criminal justice settings, or other higher levels of care. This includes meeting with individuals supported face to face in the community and in the hospital or through virtual means, at a frequency that meets minimum contractual requirements and is sufficient to provide the intensity of supports for successful community transition.
• Ability to clinically assess an individual’s needs, including understanding mental health symptoms, coordinating behavioral health services and attending the first behavioral health appointment. Ability to utilize clinical skills such as motivational interviewing and brief interventions.
• Complete health needs assessments and collaboratively develop person-centered individualized care plans that includes all activities and services that are essential to meet the specific needs of the client. Monitors, evaluates, and updates the services listed in the care plan for their effectiveness in a timely manner.
• Assist in accessing services and coordinating care while ensuring individuals have all the resources required for daily living (such as: food, housing, therapies, and transportation).
• Assist individuals and families in coordinating wraparound services and funding sources to secure needed behavioral health and physical health care needs. This will include coordination with providers such as community mental health centers, primary care, case management, Assertive Community Treatment teams, Regional Accountable Entities, and others.
• Advocate for the best interest of the individual by working with providers to resolve conflict as it relates to the individual’s care plan.
• Collaborate with Peer Support Specialists to implement care plans, coordinate services, and communicate with treatment providers.
• Educate Alternative Care Facility and Skilled Nursing Facility staff about successful interventions and care strategies for individuals, as needed to increase individual’s success in maintaining the least restrictive setting that can meet their needs.
• Assist in linking with CMHC or other identified provider to enroll the client in the necessary and required behavioral health services.
• Assist individuals to apply for appropriate housing vouchers when needed, and support them in locating, applying for, and attaining rental housing.
• Assist with benefits acquisition where appropriate, including state and federal programs such as SSDI, SSI, Medicare and Medicaid.
• Support individuals and families by securing needed services and goods that do not have another funding source.
• Track spending to a budget and obtain approval for spending that exceeds pre-approved limits.
• Identify and report to supervisor any team activities and issues that influence the delivery of services under the contract.
• Complete all documentation as required according to contractual, organizational, and legal requirements.
• Actively participate in supervision and case consultation.
• Performs other duties as assigned.

Knowledge, Skills and Abilities

• Knowledge related to clinical diagnoses, including serious and persistent mental illness and substance use disorders, and ability to interact effectively with individuals experiencing these disorders.
• Knowledge of general standards of practice in behavioral health settings and ability to communicate effectively with psychiatrists and other behavioral health clinicians.
• Ability to work independently in the community and from a home office, and to travel to the RMHS office as required.
• Ability to work regular business hours as determined by the needs of the program.
• Strong communication skills with individuals served in the program, team members, colleagues, and community partners.
• Ability to independently assess crisis situations and connect individuals to appropriate resources.
• Knowledge of community resources related to the behavioral health needs of the individuals in the programs.
• Familiarity with DSM 5, behavioral health symptoms, and general medication side-effects.
• Comfortable utilizing de-escalation strategies and Motivational Interviewing as needed
• Maintain strict confidentiality and fulfill requirements of HIPAA and other relevant rules and regulations.
• Maintain appropriate boundaries and professional demeanor.
• Track client spending to a budget per program requirements.
• Document timely utilizing standards of practice for the profession.
• Work independently with minimal supervision.
• Enter data timely and accurately per program requirements.
• Understand and use a person-centered, culturally informed and trauma informed principles.

Essential Functions 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Actively communicate with individuals, caregivers, families, stakeholders, advocates and providers.
• Ability to meet/work with staff, stakeholders or individuals in a variety of settings.
• Attends staff, team and department meetings.
• Attends in-services, staffing and other meetings with supervisor’s approval. May be appointed to committees.
• Participates in agency and community planning and education.
• Develops and maintains records, plans and reports.
• Lift and/or carry 20 lbs.
• Sit, stand and walk for reasonable periods of time.
• Maintains prompt and regular attendance.
• Performs related work as assigned.
• Ability to drive personal or company vehicle. 

Minimum Qualifications

• Bachelor’s Degree in Social Work or a related field, including specific training in behavioral health disorders.
• 3 years of experience providing direct services or intensive case management for individuals with serious and persistent mental illness and/or substance use disorders.

Preferred Qualifications

• 4 or more years of direct services AND intensive case management experience for individuals with serious and persistent mental illness and/or substance use disorders.
• Master’s degree and license-eligible in social work, counseling, human services or related field.
• Bilingual Spanish speaking

Driving Requirements

• Valid driver’s license
• Proof of motor vehicle insurance
• Personal vehicle in good operating condition for use during work
• No major violations in the past three years.
• No more than two moving violations in the past three years
• Ability to meet and maintain agency driving requirements and operate agency vehicles
• Drivers must upload proof of ongoing auto insurance every 6 months into Paycom/Relias.
• Any Accidents and/or damages while using a personal vehicle for work purposes shall be the sole responsibility of the employee. RMHS is not responsible for any damage incurred to the employee’s personal property.

Rocky Mountain Human Services is an Equal Opportunity Employer and is committed to racial, ethnic and cultural diversity and the goals of the Americans with Disabilities Act. 

Contract Specialist – CT

Why work at Rocky Mountain Human Services?
You will have the opportunity to contribute to an organization that is dedicated to embracing the power of community to support individuals and families in creating their future. 

Position Purpose

The Contracts Specialist is responsible for all contract deliverables, including executing contracts and maintaining supporting documentation. The Contracts Specialist will be responsible for contract related activities including, execution of contracts for the Community Transitions program, monitoring subcontractor contract compliance, and performing regular analysis and reporting. This position will be responsible for contract quality and performing quality assurance activities. The Contracts Specialist will work closely with the Compliance and Contracts Team, program teams and other stakeholders to assess risk, create, review, execute and monitor contracts/agreements.

This position will be responsible for processing provider invoices for services rendered to Community Transitions clients. The Contract Specialist will verify accuracy of invoice documentation to ensure billed rates accurately reflect contracted rates and all required elements are included on invoice documentation. The Contract Specialists will work closely with Community Transitions Program staff to provide reporting as requested to support budget tracking.

Essential Duties

• Provides customer service to all internal and external providers by responding to calls and e-mails in a timely manner, communicating effectively and professionally.
• Takes full responsibility for contract deliverables, problem resolution and meeting deadlines.
• Performs proactive provider relations follow-up via various methods, including phone and email.
• Collaborates with manager and other stakeholders to address and resolve problematic issues.
• Processes requests in accordance with departmental procedures to ensure timely turnaround and execution of agreements.
• Evaluates contractor application materials and determines if the potential contractor has the required documentation prior to execution.
• Performs background and sanction checks and applies analytical skills to assess results prior to executing a contract.
• Performs regular OIG sanction checks on all subcontractors and assess reconciles findings as appropriate.
• Performs on-going monitoring to maintain contract compliance. Obtains updated insurance, licensure and training information in accordance with established documentation guidelines.
• Creates drafts Desk Level Procedures as needed to support work functions. Recommends policies and procedures and desk level procedures as required to ensure consistency and support process improvement.
• Demonstrates high level organization skills to support time intensive contract renewal deadlines.
• Performs analysis, quality review and reporting as assigned and presents data to team and management as assigned.
• Maintains the contracts database and provider documentation. Ensures contractor information is current and accurate.
• Analyzes requests for new contracts and provides guidance and/or recommendations in accordance with departmental policy.
• Responds to information requests from internal and external stakeholders as appropriate.
• Develops a thorough understanding of the functions of RMHS Programs and departments.
• Communicates effectively throughout RMHS areas.
• Participates in cross coverage training and provides backup and cross coverage for other Compliance and Contracts positions as assigned.
• Supports the Compliance and Contracts Team on special projects and activities as assigned.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities

• Ability to analyze information and use sound judgment when making recommendations, troubleshooting, or solving problems.
• Ability to plan and organize work, coordinate with others, use time productively and establish appropriate priorities.
• Strong communicator in written and verbal communications.
• Knowledge and understanding of organizational policies, procedures and systems.
• Experience in analyzing contract provisions and requirements.
• Ability to work independently and collaboratively across departments and with external stakeholders.
• Attention to detail.
• Ability to function as a team player.
• Ability to adapt to change and be flexible.
• Ability to maintain strict confidentiality. 
• Minimum Qualifications
• Bachelor’s degree or relevant combination of education and experience.
• Three years of customer service experience.
• HIPAA compliance experience.
• Proficient in Microsoft Office Suite in specifically Word and Excel.
• Experience with contract provisions and regulatory/compliance issues including reviewing and interpreting state/federal rules and regulations.
• Experience working with and maintaining electronic databases.
• Experience in workflow automation and/or streamlining processes.  

Case Manager

Why work at Rocky Mountain Human Services?
You will have the opportunity to contribute to an organization that is dedicated to embracing the power of community to support individuals and families in creating their future. 

Position Purpose

Case managers serve as the main contact for members receiving Long Term Services and Supports through Medicaid or State Funded programs. The case manager provides specialized, ongoing case management by monitoring services, having communication with members and providers, and coordinating resources and requests as needed. Case managers serve as the experts in eligibility assessments, service plans, and prior authorization requests (PARs). 

Essential Duties

• Responds to correspondence from the member, family or provider within two business days. This can include questions, requests, concerns, status updates, etc.
• Completes in-person eligibility and monitoring visits with the member at their residence.
• Completes quarterly monitoring visits with the member and/or designated team member as assigned. This may be an in person or virtual visit depending on the client’s preference.
• Schedules assigned assessments and service plans with the member and, if appropriate, care team in the timeframe required.
• Completes all assigned and required assessments and service plans with the member and, if appropriate, care team in the member’s residence.
• Ensures the PAR is completed prior to services being implemented and matches the assessment and service plan.
• Completes all CDASS and IHSS required paperwork as part of the annual service plan process.
• Submits utilization reviews to the utilization management vendor and responds to all follow up requests in a timely manner.
• Coordinates with members and providers to ensure PARs and plans are accurate. Responds to requests for follow up within two business days.
• Ensures certifications are submitted to the county to prevent eligibility breaks.
• Responds to the complex needs of members and represents RMHS in team meetings to determine services and supports needed to meet the member’s needs.
• Assists members and their care teams to find appropriate service providers and/or necessary resources.
• Initiates revisions to the service plan by collecting information and understanding the needs of the member and care team.
• Completes all necessary paperwork according to rules and regulations to properly implement a rights modification for the member to be safe and healthy.
• Monitors and responds to incident reports and critical incident reports.
• Responsible for the management of an assigned caseload.
• Completes closures or terminations, as needed, ensures members understand the complaint and appeal process.
• Maintains professional and ethical behaviors in all interactions with members, care teams, and RMHS internal staff while meeting expectations and quality standards set by RMHS.
• Participates in training and staff development activities as assigned, including team meetings.
• Facilitates team meetings with care teams (primarily for IDD waivers and programs)
• Completes Mill Levy requests for members and/or their care team (primarily for IDD waivers and programs)
• Completes FSSP and State SLS plans (children’s and state team/CM only)
• Performs other duties as assigned. 
• Knowledge, Skills, and Abilities
• Communicates professionally and empathetically both verbally and in writing.
• Knowledge, understanding and competency about members who have disabilities and members who are elderly.
• Maintains confidentiality per HIPAA guidelines.
• Ability to manage your own schedule and work hours to effectively complete tasks assigned.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Ability to speak calmly and help de-escalate members who may be upset by showing care and compassion.
• Ability to solve problems and concerns as they arise.
• Ability to attend in-person meetings with members at their residence.
• Knowledge of basic computer skills and ability to navigate client management systems.
• Ability to represent RMHS’s mission, vision, and values.

Minimum Qualifications

• A bachelor’s degree; or
• Five (5) years of relevant experience in the field of LTSS, which includes Developmental Disabilities; or
• Some combination of education and relevant experience appropriate to the requirements of the position.

Driving Category – Requirements

Driving Category B:

Employees who may drive RMHS or personal vehicles for business purposes. Category B employees may transport other employees but will not transport RMHS clients.

• Valid driver’s license
• Proof of motor vehicle insurance
• Personal vehicle in good operating condition for use during work, including transporting individuals
• No major violations in the past three years.
• No more than two moving violations in the past three years
• Ability to meet and maintain agency driving requirements and operate agency vehicles
• Drivers must upload proof of ongoing auto insurance every 6 months into Paycom/Relias.

Preferred Qualifications

• Previous case management experience
• Degree in social work, psychology, sociology or other human services
• Spanish Speaking 

Residential Program Director

Job Summary and Purpose

At Tennyson Center for Children, our core values guide everything we do. We are Joyful, finding optimism and strength even in challenges; Curious, always learning and innovating to provide the best care; Dependable, building trust through reliability; Authentic, celebrating uniqueness and creating safe, inclusive spaces; and Compassionate, deeply caring for our teammates, our clients, and the community we serve. If these values resonate with you, we’d love to have you join our team and help us make a lasting impact on the lives of children across Colorado! 

 Tennyson Center for Children (Tennyson) is looking for a Residential Program Director who is passionate about ensuring kids and families get the services they need to join our dynamic, growing team. This key leader joins Tennyson to lead the program development, design, and implementation of a new residential program to support children and youth with co-occurring mental health and intellectual and developmental disabilities (IDD). The person in this position is responsible for identifying the program model, monitoring the building renovations and milieu design, developing policies, providing training, recruiting, and hiring for new positions, and leading the overall direction of this new program line. This leader reports directly to the Chief Residential Officer (CRO).   

Essential Job Functions

· Serves as the subject matter expert in working with children and youth who have co-occurring mental health and IDD diagnoses. 

· Leads the identification and implementation of a residential treatment program model to support the children and youth in care. 

· Ensures integration of Tennyson’s Trauma-Informed Care (TIC) model, the Attachment, Regulation and Competency(ARC) Framework with the residential program model 

· Provides agency trainings on best practices in working with children and youth with IDD. 

· Revises and develops relevant policies and procedures for the residential treatment program, ensuring best practices and regulatory compliance with all local, state, and federal requirements. 

· Along with the CPO, CEO and Operations Team, monitors building renovations and design of the milieu to ensure safety, fidelity to the program model, and thoughtful practices of TIC. 

· Leads the recruiting and hiring of residential treatment program staff. 

· Partners with Quality Improvement (QI) Department staff to develop, integrate, and ensure the monitoring and reporting of the residential treatment program’s key performance indicators and continual improvement processes. 

· Manages the application process for a Residential Childcare Facilities (RCCF) license through the state. 

· Coordinates with the Admissions Department on processes for reviewing and enrolling children and youth into the program 

· Works with the marketing and communications team, as well as the Community Outreach Manager, to create materials and market the program to referral sources and the community. 

· Works closely with the Development Team, Chief Financial Officer (CFO), CPO and CEO to develop and monitor the program budget and position the organization for future opportunities. 

· Acts as the lead of clinical, programmatic, and operations of the residential treatment program 

· Ensures timely compliance with all Council on Accreditation (COA) requirements and supports QI staff in preparing for site visits. 

· Maintains positive collaborative relationships with community partners, including County Departments of Child Welfare, Community Centered Boards (CCBs) or Case Management Agencies (CMAs), Mental Health Centers, Medicaid Regional Accountability Entities (RAEs), school districts, emergency responders, etc. 

Other Job Functions

· Represents Tennyson in external human services initiatives or workgroups, as needed. 

· Places the child/family voice at the center of all decisions and actively works to ensure that community voice and lived experience is an active part of programming, planning, and decision making. 

· Participates in the Administrator on Call (AOC) crisis coverage rotation, as needed. 

· Other duties, as assigned. 

Physical Requirements

  · Physical lifting of general office supplies as needed while in an office setting or at events etc. 

Working Conditions

· Environment: On-campus trauma-informed environment. 

· Remote or on-site: 90-100% on-site work is required. 

Minimum Qualifications

· At least five years of experience working with the IDD population or prior confirmed RCCF leadership experience. 

· Professional license preferred but not required. 

· All candidates must have or qualify to obtain a current Colorado driver’s license. (Must obtain Colorado license within 30 days of employment).    

EEOC

Must demonstrate eligibility to work
in the United States in compliance with federal law, all persons hired will be required to verify eligibility to work in the United States and to complete the
required employment eligibility verification form upon hire. Tennyson Center for Children currently does not sponsor work visas. 

Tennyson Center is an equal opportunity and affirmative action employer; we are committed to creating a culture of belonging for all employees. We prohibit discrimination based on race, religion, color, sex, sexual orientation, gender identity, gender expression, age, national origin, disability, military status, conditions
relating to pregnancy or childbearing, and/or any other status protected by federal, state, or local laws. If you have any questions, please email our team at HRServices@Tennysoncenter.org. We appreciate your interest in Tennyson Center for Children. 

Don’t meet all the requirements? We encourage you to apply if you think you are the right person for the position. We are keen to speak to people who connect with Tennyson Mission and Values.  

Licensed Clinical Program Coordinator, Detox

The WM Program Coordinator provides oversight and coordination of Withdrawal Management services, including oversight of day-to-day needs, staff development, and supports the other Program Coordinator and Manager as needed. 

Education, Knowledge, Skills & Experience Required:

• Master’s degree required in related field of study e.g., psychology, mental health counseling, human services, social work, etc.
• Minimum of Certified Addiction Specialist (CAS) required, Licensed Addiction Counselor (LAC) or Addiction Counselor Candidate (ADDC), preferred.
• Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), or Licensed Clinical Social Worker (LCSW) required.
• Two years of clinical and administrative supervisory experience preferred.

Essential Duties:

• Create and maintain staff schedules, providing oversight into overtime usage and ensuring staff are maintaining a healthy life balance when working overtime.
• Update and maintain staff matrix, job descriptions, and Withdrawal Management policies and procedures.
• Oversee new hire and ongoing training needs.
• Manage new employee screening, interviews, and onboarding processes.
• Create, maintain, and facilitate training for internal and external stakeholders.
• Prepare and implement disciplinary action, when required, including verbal and written warnings, performance improvement plans, and terminations in collaboration with Manager, Director, and Human Resources.
• Serve as the direct supervisor of Withdrawal Management Residential Counselors.
• Review and submit purchase orders for staff reimbursement and other unit purchases, as appropriate.
• Review and approve staff timesheets on a biweekly basis.
• Provide new hire training to new employees and ensure support for new employees to comply with NEO requirements such as MANDT, NEO Wrap Up, TB testing, CPR/First Aid, etc. in a timely manner and in collaboration with the other Program Coordinator and Manager.
• Provide regular staff supervision and feedback, proactively addressing employee concerns, and complete timely documentation of supervision and expectations.
• Review and sign clinical documentation, including chart notes, assessments, supervision records, and work verification forms, as needed and appropriate based on credentials.
• Share responsibility to cover on call supervisor duties, which includes assisting with unit coverage needs, including filling in for critical coverage as needed.
• Serve as back-up to other Program Coordinator and Program Manager, as needed.
• Assist with unit needs and responsibilities, as needed.
• Support staff development of critical thinking, self-efficacy, and clinical judgement.
• Facilitate and attend mandatory in-services, staff meetings, clinical supervision, online trainings, and other applicable unit activities.
• Ensures Adverse Incident Reporting (AIR) procedures are followed. 
• Initiate and maintain positive interactions, timely response to phone calls, email, and other requests.
• Maintain small outpatient caseload, if applicable based on credentials.
• Adhere to all Jefferson Center Policies and Procedures.
• Participate in supervision by coming prepared with an agenda. Report high risk/problem cases, utilize a problem-solving approach, and work to integrate feedback.
• Perform accurate and timely documentation at all times.
• Adhere with Corporate Compliance requirements in accordance with regulatory requirements and clinical guidelines.
• Exhibit enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment.
• Maintain effective interpersonal relations with consumers, peers, upper management, visitors, and the general public. Use language and behavior to promote dignity and respect.
• Demonstrate cultural competence in working with clients from diverse backgrounds, and exhibit knowledge and skills to develop therapeutic alliance with patients.
• Participate in staff development activities to enhance professional growth.
• Ability to prioritize responsibilities and effectively manage time independently.
• Address the whole health needs of the client by ensuring that appropriate releases are in place for other providers, and by making appropriate referrals as needed.
• Understand how trauma impacts the lives of the people being served, ensure that every interaction is consistent with the recovery process and reduces the possibility of re-traumatization.
• Ensure that delivery practices are guided by the principles of trauma informed care and the principles of addiction treatment.

Note:  Employees are held accountable for all duties of this job.  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Salary Grade 15 – $67,300 to $85,700*

Additional Salary Information*:

• The salary range above is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.* 

Mental Health & Wellness Coordinator

We are looking for detail-oriented and organized team members who excel in fast-paced nonprofit environments, are interested in working to promote community health through inquiry, innovation, and impact and in joining a well-respected, high-impact organization with a rich history of community service. 

Under the supervision of the Director of Programs, the Mental Health & Wellness Coordinator will act as a guide, connecting individuals and families experiencing mental health needs with appropriate community resources, providing information about available services, and assisting them in navigating the processes of accessing care, by coordinating with various providers and supports systems to ensure comprehensive support. 

Primary Roles and Responsibilities
Care coordination with mental health and medical providers to improve access and
continuity of care (may include virtual visits, assistance in attending appointments or other
activities that support continuity of care.)
Impact healthier individual and family outcomes through:
Creating referral linkages with providers and community organizations
Identifying providers to implement community resources, health, and wellness
events and/or educational programs that address barriers to care and resources
Enhance stakeholder knowledge.
Ensure that all case files and other records strictly comply with policies, regulations, and
HIPAA procedures
Develop relationships with public agencies and community-based organizations to
build knowledge of the resources available to community stakeholders
Maintain and update resources in the community resource inventory database 

Assist in addressing members barriers to care, resources, and encourage/foster
relationships with their providers and agencies
Work closely with community and to complete needs assessments, help families,
provide caregivers with access to vital resources in the community, facilitate
programs to support the community, and build cross-cultural connections
Collect client information and demographics as defined by organization/grant
standards to accurately assess eligibility of resources
Manage relationships with partner organizations and develop systems to ensure coordination
and communication between the organization and partners’ staff
Document activities and record information, such as the number of participants attending
and completing programs, presentations conducted, and persons assisted
Maintain databases, mailing lists, telephone networks, and other information to facilitate
the functioning of health resource navigation and education programs
Work as a member of the team, willingly providing back-up support for co-workers
when appropriate and actively supporting organizational and group goals
Balance conflicting priorities to manage workflow, enssure the completion of essential
projects, reports, and meet critical deadlines 

Requirements/Qualifications
Master’s degree in Behavioral Science, Social Work, Health and Human Services, related
field, or an equivalent combination of education and experience
5+ years of experience in behavioral health, crisis interventions and evaluations and working
with individuals and about services to behavioral health patients
Licensure seeking candidates are encouraged to apply
Demonstrated ability to work and build relationships with persons and groups of diverse
racial, ethnic, and economic backgrounds, communities
Strong writing and communication skills, including the ability to convey information in a
clear and concise manner
Strong ability and experience in public speaking and presentation skills
Demonstrated experience working with patients, coordinating events, and leading groups
Demonstrated ability to organize, set and implement priorities, manage multiple tasks
with attention to detail
Ability to take initiative in working with and coordinating peer groups and committees
Ability to analyze problems and find solutions which support and enable sound decision
making Ability to perform several tasks concurrently, time management and organizational skills.
Ability to maintain a professional and positive demeanor in all interactions
Ability to organize and maintain detailed records; complete necessary paperwork, reports
and meet deadlines Personal qualities of integrity, credibility, and dedication to the mission of CAA Health
A team player with the ability to wear multiple hats in a fast-paced environment
Computer/technology proficiency skills: MS Office 365, Word, Excel, Outlook, PowerPoint,
SharePoint, Google Docs  

Nurse, Youth Recovery

**BONUS OPPORTUNITY ELIGIBLE**

At Jefferson Center, it is our policy and our mission to be inclusive and mindful of the diversity of everyone who comes through our doors. We are passionate about building a community where mental health matters and equitable care is accessible to all races, ethnicities, abilities, socioeconomic statuses, ages, sexual orientations, gender expressions, religions, cultures, and languages. 

The Youth Residential Recovery Nurse provides on-site nursing and attendant care to adolescents residing in The Center’s Youth Residential Recovery program located in Lakewood, Colorado. The Nurse will provide direct care, nursing services, and medication administration to adolescents between the ages of 13 and 18.5 participating in substance use disorder treatment.  

Essential Duties:

• Provide direct care, nursing services and medication administration to residents as prescribed by program regulations, and/or individual treatment plan, including collecting medical specimens.
• Maintains records, including but not limited to medication administration, medical records, medical charts, etc.
• Participate in multi-disciplinary treatment team meetings as needed.
• Training of Care Coordinators in medication protocols.
• Documentation in EMR.
• Performs patient assessments for new admissions.
• Evaluate client’s mental health status through assessment, observation and gathering of collateral data on an ongoing basis.
• Provide direct care, nursing services and medication administration to clients as prescribed by program regulations, and/or individual treatment plan, including collecting medical specimens.
• Maintains records, including but not limited to medication administration, medical records, medical charts, etc.
• Participate in multi-disciplinary treatment team meetings as needed.
• Training of staff in medication protocols.
• Maintain a working knowledge of commonly prescribed psychiatric medications including but not limited to; indications, side effects, contraindications and therapeutic ranges of lab values.
• Administer medications in a safe, error-free manner. Document all medications received and/or refused.
• Ability to educate clients and their guardians about recommended medications, including reason for medication and possible side effects including obtaining consent.
• Collaborates effectively with the multi-disciplinary team (physician, therapists, milieu counselors, administrative team).
• Records and documents appropriately nursing assessment, labs, procedures, medical care, shift notes and medication administration in a timely manner.
• Coordinate discharge and transportation when a higher level of care is appropriate.
• Work collaboratively with outside providers to provide continuity of care as best as possible.
• Prepare discharge summary and instructions, including; medication management, laboratory values and their significance to treatment, follow-up provider appointments, etc. Communicate the discharge instructions to the parents/guardians and answer any questions as needed. 
• Provide nursing support, acting as “on-call” RN to the residential unit when necessary. Nurse will use appropriate resources for triaging calls such as; Pediatric Telephone Protocol manual and on-call medical provider when necessary.
• Review and interpret labs in order to monitor the residents’ medical status and drug levels and notify appropriate personnel, if lab values are not within normal limits.
• Assist milieu staff with running of the unit, groups etc. when appropriate.
• Ability to work with the team and be flexible to accommodate changes as dictated by the Treatment Coordinator and the Milieu Staff.
• Participate in ongoing staff development, curriculum and training
• Maintain professional and ethical behavior at all times. Maintain flexibility in the workplace.

Note:  Employees are held accountable for all duties of this job.  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Education, Knowledge, Skills & Experience Required:

• Must have graduated from an accredited school of nursing and hold a current Colorado or compact RN/LPN license.
• Must hold and maintain current CPR (BLS preferred) certification.
• Must stay up to date on all internal trainings and licensing requirements at all times.
• Strong assessment skills in various fields preferred but not required. Critical thinking skills, problem solving and excellent documentation skills a must.
• Knowledge of ASAM.
• Candidate must pass stringent background check including federal, state, Trails, CAPS, and Fingerprinting checks. Candidate must also pass 9 panel drug screening.

Salary Grade 12 – (Licensed Practical Nurse) $60,060 to $64,428*

Salary Grade 15- (Registered Nurse) $70,665 to $89,985*

Additional Salary Information*:

• The salary range above is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.*

Nurses RN/LPN Bonus

$2,500 one month anniversary

$2,500 6 month anniversary

$2,500 1 year anniversary

($7,500 total)

Additional Bonus Information*:

• Based on full time (40 hours/week). Prorate if less than 40 hours/week*
• Must work a minimum of 20 hours/week to be eligible for bonus*
• Current Jefferson Center employees not eligible for sign on bonus*
• Bonuses are not earned unless and until continuous employment reaches the bonus effective date* 

Mental Health Counselor

WHO WE ARE:

Brain injury can be hard to see and understand, but at Brain Injury Alliance of Colorado, we get it. We know each person with a brain injury is unique and can be struggling with so many things. Every day, we provide the support, connections, and available resources that survivors and their support network need. Because when we do, survivors of a brain injury have a chance to thrive. 

WHAT YOU WILL DO TO HELP FURTHER THE BIAC MISSION:

As a Mental Health Counselor, provide direct mental health treatment to brain injury survivors and their caregivers. This position supports the BIAC mission by providing a person-centered approach and trauma-informed care to individuals with brain injuries or their caregivers

ESSENTIAL DUTIES/RESPONSIBILITIES:

Provide evidence-based therapeutic services with an emphasis on strength-based treatment.

Maintain a caseload of 25 – 30 clients and book/bill 22 – 25 individual sessions per week  

Complete up to three intakes per week to maintain caseload.

Complete master treatment plan within 24 hours after completion of biopsychosocial assessment for each client to develop appropriate Individualized Service Plans.

Provide case management services to clients as needed or assigned.

Provide on-going assessments, crisis intervention and case management to clients and their caregivers. 

Develop and monitor service plans, treatment progress, and maintain clinical documentation and other reporting data.

Coordinate services in a treatment team model with internal as well as external services

Complete and maintain documentation in a timely and accurate manner according to Federal, State and BIAC Clinical Services (BIACCS) guidelines.

Create new contacts within appropriate software (e.g., Bestnotes) including at minimum, baseline demographics, injury, and contact information.

Within 48 hours of interacting with the client: i) update existing contacts as needed and ii) record details of client contact including type of contact, summary of activities, and therapy notes.

Complete necessary billing requirements and maintain Medicaid and other insurance requirements.

Provide timely and accurate documentation, including, but not limited to: therapy codes, diagnosis codes, duration, and type of therapy session.

Assist clients with psychological development, social development, and rehabilitation.

Participate in team/department meetings, in-services, and supervisory sessions as required.

Provide Evidence Based treatment for a range of mental health and substance use disorders

Have a strong understanding of how to adapt service delivery to meet the client’s needs.

QUALIFICATIONS:

Required Qualifications

Master’s degree in social work or counseling required.

Active licensure (LAC, LPC, LCSW or LMFT). Must be registered with DORA.

Three years or more of experience delivering clinical services to individuals.

Experience with trauma-informed care, strength-based therapy interventions, and other applicable treatment modalities.

Experience working with people with cognitive disabilities and/or behavioral health challenges.

Preferred Qualifications

2 years relevant experience.

Candidates working toward licensure must have at least 1000 hours of clinical supervision

LANGUAGE SKILLS:

Bilingual (English and Spanish) – preferred

WORK ENVIRONMENT:

Hybrid work environment – Willing and able to see clients in person up to two days per week to meet client needs. 

Fast paced office work environment managing multiple priorities. 

PHYSICAL REQUIREMENTS:

Prolonged periods of sitting at a desk and working on a computer.

OTHER:

Travel: local, with occasional overnight travel to other locations

Work Hours/ Shifts: Varies, may occasionally include evenings and weekends.