Colorado Legal Services (CLS) is Colorado’s statewide nonprofit legal aid program, with thirteen offices providing civil legal assistance to low-income Coloradans throughout the state. CLS provides free legal assistance in a broad variety of legal areas, including family law, eviction defense, consumer protection, services to survivors of serious crime and human trafficking, and many others.
CLS has strengthened lives, assisted families, and supported communities — one person at a time for over 90 years.We are committed to providing high-quality, free legal advice and representation to eligible individuals throughout Colorado. We have a long history of successful impact and advocacy. CLS strives to bring about substantive, transformational change in the lives of those we serve.
POSITION SUMMARY
The Office/Intake Specialist plays a crucial role as the main point of contact for applicants seeking CLS’s services. The Office/Intake Specialist receives and processes phone and in-person applications, provides helpful referrals to other resources, and performs essential office tasks, such as word processing, filing, and ordering supplies.
ESSENTIAL DUTIES:
Answering phone calls and conducting intake interviews or providing referral and other resource information, as appropriate.
Processing online applications accurately and efficiently.
Greeting each walk-in applicant courteously, conducting an intake interview, or providing referral and other resource information, as appropriate.
Participating in training activities as required.
Handling postage and mailing tasks when necessary.
Assisting with trust account paperwork and monthly account reconciliation.
Opening client files and keeping them organized.
Performing word processing and copying tasks as needed.
Maintaining the office filing system and ensuring files are properly labeled and stored.
Ordering office supplies and keeping inventory.
Establishing and maintaining effective and collegial working relationships with co-workers.
Providing assistance to other staff, as necessary.
Facilitating interpretation services for clients who do not speak English.
REQUIRED QUALIFICATIONS:
A high school diploma or GED
Experience with Microsoft Word
Knowledge of spreadsheets, email, and database software
Ability to multitask
Strong written and oral communication skills
Organizational skills
Customer service skills
Active listening skills to gain a thorough understanding of client needs
PREFERRED QUALIFICATIONS:
Bilingual Spanish speaker
Experience conducting intake or interviews
Demonstrated understanding of or experience with issues faced by marginalized populations
OUR COMMITMENT TO DIVERSITY EQUITY INCLUSITY AND BELONGING:
CLS embraces diversity, equity, inclusion, and belonging as an Equal Opportunity Employer in a serious way. We are committed to building and retaining a workforce that respects and seeks to empower each individual and represents a variety of diverse cultures, perspectives, skills, and experiences within our workforce. We encourage all qualified candidates to apply for this position.
Housing Paralegal
Colorado Legal Services is the sole statewide provider of free civil legal services to low-income and senior individuals in Colorado. OurGreeley officeis seeking a paralegal to complete outreach and casework for tenants at risk of eviction. This position is currently funded for one year.
Paralegal duties and responsibilities:
Effectively and consistently handle a high-volume caseload;
Respond to requests for emergency legal assistance from eligible individuals or groups;
Gather information from applicants and clients, review documents, and identify and investigate factual allegations and defenses;
Perform legal research and analysis, summarizing and applying pertinent provisions of statutes, regulations, and case law;
Ensure correct and complete data entry into case management systems;
Assist clients to apply for rental arrears assistance;
Maintain familiarity with systems and organizations serving low income tenants;
Develop, maintain, and facilitate specific training and materials relating to the work of the unit;
Assist in special projects or administrative tasks that maintain or enhance effective operation of CLS or the Housing Unit.
Requirements:
Excellent communication and organization skills required. Must have experience working with low income or otherwise vulnerable populations. Housing and/or public benefits advocacy experience, bilingual ability, and Microsoft Office proficiency strongly preferred.
The Craig PAI Coordinator is a full-time (37.5 hours per week) position in the Craig office of the Northwest Colorado Legal Services Project, a branch of Colorado Legal Services. The Project serves eleven counties; it is a private attorney involvement project employing paralegals in regional offices and relying on local volunteer attorneys and CLS staff attorneys to supervise paralegal work. The Craig PAI Coordinator is responsible for PAI activities in five counties (Grand, Jackson, Moffat, Rio Blanco and Routt).
DUTIES AND RESPONSIBILITIES
Interview applicants for service, evaluate cases within established Project guidelines, and work with volunteer and staff attorneys to determine the disposition of cases. Disposition can include assigning cases to volunteer attorneys, providing advice from attorneys, or referring applicants to other sources of help.
Personally recruit attorney volunteers to accept Project cases and develop programs to retain and reward attorney volunteers. Act as liaison with the Northwestern Colorado Bar Association.
Act as the Project’s community liaison, maintaining contact with other local human service agencies and groups concerned with the low-income client population. Encourage the Project’s and community’s awareness of shifting client needs.
Perform local fundraising responsibilities, including grant writing and reporting as well as presentations to funders.
Maintain client case file records and documentation, as well as timely entries to the program’s internal data management system for clients and timekeeping. Maintain data collection for internal and external reports. Prepare timely reports. Close cases on a timely basis and ensure entry of accurate and complete information.
Respond to calls on the Northwest Project’s toll-free telephone line.
Perform basic office administrative functions in a one-person office.
Recruit and supervise non-attorney volunteers.
Serve as legal services coordinator for the elderly in all five counties under the terms of contracts with Regions XI and XII Area Agencies on Aging.
Travel for outreach, Bar Association activities, CLS meetings and trainings, and Project staff meetings as necessary.
Additional duties as assigned.
QUALIFICATIONS
This is a multi-task position requiring a responsible, highly organized person who can work independently as part of the Northwest Project team.
Employees must have at least a high school diploma or GED equivalent and possess good communication skills. Bilingual in English/Spanish highly preferred. The successful coordinator will demonstrate an ability to work with a wide variety of people, and respect for and empathy with the Project’s clients, who are low-income persons with civil legal problems. Knowledge of the communities served is preferred. A basic knowledge and understanding of the legal problems of the poor and experience serving the Project’s low-income client population are preferred. Experience in the legal system and at least two years of college are preferred. Competence with Word, Excel required. Good time management skills and an understanding of ethical rules and casehandling standards are necessary.
Homeowners Assistance Fund (HAF) Paralegal
**this position can be based in our Denver, Boulder, Ft. Collins, Greeley, or Colo. Springs office**
ORGANIZATION OVERVIEW
Colorado Legal Services (CLS) is Colorado’s statewide nonprofit legal aid program, with thirteen offices providing civil legal assistance to low-income Coloradans throughout the state. CLS provides free legal assistance in a broad variety of legal areas, including family law, eviction defense, consumer protection, services to survivors of serious crime and human trafficking, and many others.
CLS has strengthened lives, assisted families, and supported communities — one person at a time for over 90 years. We are committed to providing high-quality, free legal advice and representation to eligible individuals throughout Colorado. We have a long history of successful impact and advocacy. CLS strives to bring about substantive, transformational change in the lives of those we serve.
POSITION SUMMARY
The State of Colorado’s Department of Housing provides the Homeowners Assistance Fund (HAF) Grant, which will enable CLS to help low-income Colorado homeowners facing foreclosure or other legal issues that threaten their homes. CLS will collaborate with the Department of Local Affairs (DOLA) to coordinate legal assistance with homeowners who have applied for funds through the Emergency Mortgage Assistance Program (EMAP).
As a HAF Grant Paralegal, you will assist clients by conducting community education and outreach, assessing their needs, providing legal guidance, gathering necessary documents, investigating foreclosure cases, communicating with clients, drafting pleadings, and preparing bankruptcy petitions. You may also be required to work occasional evenings and weekends. Initially, you will work at CLS’ office location, but you may have the option to work a hybrid work schedule after gaining proficiency. To excel in this role, you should thrive in a fast-paced environment and use creative strategies and collaborations to pursue justice.
ESSENTIAL DUTIES:
Interviewing and meeting with clients to obtain detailed information about their legal problem and conducting investigations, which may include interviewing third-party witnesses, and reviewing court documents, public land records, and mortgage documents.
Providing summary of client cases, including all relevant facts, and providing recommendation of options.
Handling a high-volume caseload effectively and consistently.
Assisting with administrative tasks that maintain or enhance effective operation of the program or unit.
Working closely with lead attorney and other staff as needed.
Responding to requests for emergency legal and non-legal assistance from eligible individuals or groups.
Developing, updating, and producing specific trainings, seminars, or materials for units, volunteers or special unit or agency programs in relation to low-income client or program needs.
Working cooperatively with the State of Colorado, housing counseling organizations and other partners in providing assistance to clients.
Participating in agency or community meetings as the program representative and/or conducting presentations to community groups regarding the services provided by Colorado Legal Services.
Assisting in preparation of funding reports.
Traveling to other offices for meetings with staff, clients, or organizations, or to attend and participate in court hearings or other proceedings.
REQUIRED QUALIFICATIONS:
Experience in performing legal research which includes not only an analysis of federal and state statutes, rules and regulations but also case law, legislative and/or administrative history, and arguments raised by other secondary literature as appropriate.
Strong organizational skills, with proven ability to organize data, categorize and prioritize client case files, monitor case progression, and track and meet deadlines.
Strong writing skills, with proven ability to draft memorandums, pleadings, and letters to clients and third parties.
Strong communication skills, including ability to interact with clients.
Build, maintain and foster positive relationships with third parties.
Skills with Microsoft Word, Excel, Outlook, remote access technology, internet research, and a willingness to learn and adapt to new technologies.
PREFERRED QUALIFICATIONS:
Experience working with low-income population.
Experience with foreclosure and consumer issues.
Fluency or strong proficiency in Spanish.
Knowledge of substantive law areas handled by the unit, which includes foreclosure and mortgage issues, consumer bankruptcy, debt collection and real estate, on a level sufficient to develop handling more complex legal issues.
Familiarity or willingness to obtain knowledge of financial resources, demand for client services within the local community, and be familiar with systems that provide other services to clients.
Demonstrated passion for social justice and a commitment to advancing equity.
OUR COMMITMENT TO DIVERSITY EQUITY INCLUSITY AND BELONGING:
CLS embraces diversity, equity, inclusion, and belonging as an Equal Opportunity Employer in a serious way. We are committed to building and retaining a workforce that respects and seeks to empower each individual and represents a variety of diverse cultures, perspectives, skills, and experiences within our workforce. We encourage all qualified candidates to apply for this position
Time Commitment:10 hours a week. 10-month contract, Flexible hours. Some weekends and evenings required
Job Summary:
The Denver Women’s Chorus is seeking a detail-oriented and organized Chorus Administrative Assistant to support chorus operations, singers, and staff. The ideal candidate will be proficient in G-Suite and Neon CRM, an excellent communicator, and preferably experienced in working with a chorus or other arts organization. This is a part-time 10-month contract position with a salary range of $18-$21/hour.
Job Responsibilities:
Track attendance and maintain attendance records for chorus members, as well as any other required records (for example, health records)
Track and manage dues, retreat, and concert payments from chorus members
Manage logistical elements for chorus performances, retreats, and rehearsals
Manage projects and documents
Collaborate and communicate effectively with RMAA staff
Provide administrative support for chorus marketing (both print and online media), including proofreading, copy editing, and revision
Support Chorus fundraising activities and events
Other administrative duties as assigned
Qualifications:
Proficiency in G-Suite required
Chorus Connection, Neon CRM, and/or WordPress proficiency is preferred; however, training on these platforms will be provided as necessary
Excellent communication and interpersonal skills
Detail-oriented and highly organized
Strong technical skills with graphics and photo handling preferred
Experience working with a chorus or other arts organization preferred
Working Conditions:
Part-time position, up to 10 hours per week
Some travel up to 50 miles
Work schedule is flexible and may include evening and weekend hours
Attendance at a minimum of one monthly Sunday evening rehearsal is required (6:00 PM – 9:00 PM)
Attendance at concerts and events may be required
Posting closes on June 16; new hire to begin early July.
Administrative Assistant
Organization Overview
At the Buell Foundation, we invest in Colorado’s future every day.
We do this by partnering with programs and organizations to ensure that there is a quality system in place that allows all children to be valued, healthy, and thriving. The Foundation provides funding in two primary areas of interest: early childhood education and development and comprehensive sex education. The Foundation was established in 1962 by noted Denver architect and philanthropist, Temple Hoyne Buell.
Position Summary
The Administrative Assistant is responsible for a range of tasks and projects that ensure effective and efficient Foundation operations. This full-time position is non-exempt and works in the Foundation’s Denver office. This position provides support for core administrative functions, including operations management, grants management, human resources, and information technology.
The ideal candidate will be a positive professional who is highly organized, adaptable, proactive, is a quick learner and enjoys supporting and working with a diverse group of stakeholders including Board members, contractors, staff and other partners. This person must be a team player and have a can-do attitude. While not required, the most competitive candidates will have familiarity with the nonprofit sector and experience and comfort working in a small office that is team-oriented, mission driven, and strives for excellence.
The individual filling this position will report to the Vice President of Operations and work in close partnership with the entire Buell staff and external partners.
Job Responsibilities
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
General Office Operations:
With direction from Vice President of Operations, plan and provide logistical support for internal and external meetings and special events for the staff and Board of Trustees.
Manage common work areas to maintain a safe and professional environment.
Serve as primary contact with property management company, for all building-related issues.
Serve as Fire Safety Warden. Complete necessary training and communications related to role.
Provide support and maintain vendor relationships for items such as office equipment, supplies, furniture, caterers, and other services in accordance with company purchasing policies and budgetary restrictions.
Professionally represent the Buell Foundation in all interactions. Maintain a respectful, warm, and welcoming environment for all who interact with the Foundation, whether in the office, in virtual interactions or at events. Review, and implement office operating processes as needed or requested. Ensure processes and procedures are documented accurately and regularly updated.
Conduct research related to office operations including analysis of data, cost benefit analysis, risk analysis, and preparation of reports, summaries, and recommendations.
With direction from Vice President of Operations, plan and provide support for Foundation meetings. This may include shopping for supplies, ordering catering, preparing meeting agendas, coordinating video conference service, scheduling speakers and guests, taking meeting notes, and tracking follow-up items.
Maintain strong working knowledge of the operations of the Foundation.
Grants Management Support:
Serve as a first point of contact for current and potential grantees, routing inquiries to other staff as appropriate.
Assist Grants Manager and Programs Team staff with various grants management processes and tasks, including data entry, file management, and internal report generation.
Assist grantees in application/reporting processes, including as necessary technical support for the online grant application system.
Assist with creation of grant review materials for the Board of Trustees.
Develop, revise and document processes with a focus on efficiency and accuracy.
Cross-train on all grants management systems and processes under the purview of the Grants Manager.
Human Resources:
Provide support for the recruitment and selection process for all staff positions.
Assist in the onboarding and offboarding of employees by completing tasks designated on procedure documents and checklists.
Administrative Assistance:
Process incoming and outgoing mail and deliveries by screening and distributing items.
Maintain both paper and electronic office files as assigned.
Purchase and maintain supplies for office and kitchen.
Act as the first contact for the Foundation, including receiving visitors and answering phones. This includes opening the office daily at 8:30 a.m. and closing the office at 5:00 p.m.
Professionally and courteously greet and provide excellent customer service to all guests.
Direct inquiries and information to appropriate team members.
Maintain confidentiality of sensitive information.
Information Technology:
Act as liaison to IT Managed Services Company and other service providers to schedule onsite visits and open and manage service tickets for organization-level IT issues.
Provide staff with general technology support related to Microsoft 365 applications, teleconferencing software and conference room AV system.
Maintain office equipment and provide training and support to staff on copiers, postage mailing machine, HVAC, remote conference software, phone, and internet service.
Conduct initial troubleshooting of the phone system, copy machines, internet service, postage machine, and computer network. Coordinate technical support with appropriate provider.
Provide information and support for IT projects.
Maintain shared staff calendar and conference room calendars.
Other/General:
Provide administrative support for event planning. May include identifying potential vendors, scheduling and coordinating event logistics and attending events during and outside of normal office hours.
Provide support for Board meetings as needed in coordination with Foundation’s Executive Assistant.
Perform all other duties as assigned.
Provide back-up administrative support to Executive Assistant as requested by the Executive Team.
Knowledge, Skills, Abilities and Attributes
Planning and organization: Strong organizational skills with exceptional project management, time management, and ability to manage multiple tasks and priorities to meet deadlines.
Collaboration: Works effectively in a collaborative work environment characterized by a growth mindset.
Adaptability: Ability to effectively adapt to changes in the work environment; manage competing demands and respond positively to delays or unexpected events.
Dependability: Consistency at work; respond to direction and feedback; reliable with a high level of integrity.
Tech savviness: Proficiency in technical applications and platforms including:
Full Microsoft 365 Suite – Word, Excel, PowerPoint, Outlook, Access, Teams, OneDrive, and SharePoint
Communication: Excellent verbal and written communication skills.
Relationships: Ability to form trusting relationships internally and externally that include meeting people where they are, providing effective follow up, demonstrating reliability and creating mutual value. Comfortable working cross-departmentally and contributing to a positive team environment.
Customer Service: Excellent customer service skills with diverse audiences.
Positive Team Member: Ability to work with a wide variety of people; be self-motivated with a positive attitude and strong work ethic.
Problem Resolution: Ability to resolve challenges in a timely manner; gather and analyze information skillfully to make informed and sound decisions.
Discretion: Trustworthy with confidential information.
Attention to Detail: Skilled at producing accurate work.
Education/Experience
Bachelor’s degree preferred.
At least two years related experience required.
Experience and comfort working in a small office that is team-oriented, mission driven, and strives for excellence.
Working Conditions
This is an in-person position based in the Foundation’s Denver office. Typical office hours are Monday through Friday 8:30 a.m. to 5:00 p.m.
The workload will fluctuate due to deadlines and shifting priorities.
This position will be exposed to sensitive and confidential information.
Occasional evening and weekend work may be required.
Physical demands may involve lifting materials and equipment up to 25 pounds
Periodic travel, including travel in personal vehicle may be required to complete duties of this position.
Accounting Assistant
Organization Overview
At the Buell Foundation, we invest in Colorado’s future every day.
We do this by partnering with programs and organizations to ensure that there is a quality system in place that allows all children to be valued, healthy, and thriving. The Foundation provides funding in two primary areas of interest: early childhood education and development and comprehensive sex education. The Foundation was established in 1962 by noted Denver architect and philanthropist, Temple Hoyne Buell.
Position Summary
The Accounting Assistant supports the financial activities of the Foundation and is responsible for a range of tasks and projects that ensure effective and efficient financial operations. This full-time position is non-exempt and based in the Foundation’s Denver Office.
The ideal candidate is well-organized, flexible, proactive in completing tasks, is a quick learner and enjoys supporting and working with a diverse group of stakeholders including Board members, grantees, staff and other external partners. This position requires both flexibility and consistency while maintaining the confidentiality of high-level systems, operations, and financial data.
The individual filling this position will report to the Vice President of Finance and work in close partnership with the entire Buell staff and external partners.
Job Responsibilities
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
General Accounting:
Review and reconcile monthly bank accounts. Prepare necessary documentation and submit to Vice President of Finance for approval.
Under direction from the Vice President of Finance, assist with preparing the annual operating budget in coordination with the Foundation’s Executive Leadership Team, including research by request.
Create and maintain accounts payable and investment files.
Coordinate with Vice President of Finance and Foundation employees to track and process vendor payments. Maintain accurate records, reconcile data, and investigate and coordinate resolution for payment issues.
Manage vendor records, including W-9 documents.
Make bank deposits.
Record financial transactions in QuickBooks, including bank deposits.
Under the direction of the Vice President of Finance, purge accounting files according to data retention and destruction procedures.
Support annual audit activities and assist the Vice President of Finance to provide information to auditors for the annual external audit.
Facilitate effective cross-team coordination and communication as it relates to the Accounting Assistant’s responsibilities.
Suggest more efficient ways to run organizational and accounting processes.
Monitor business credit card related activities. Prepare and reconcile staff expense reports for approval.
Provide accounting support for Foundation projects and initiatives including project management.
Document procedures and ensure documentation is updated regularly to include current information.
Conduct research related to financial needs including analysis of data and preparation of reports and summaries as requested.
Grant Financials:
Review and confirm financial details in grant agreements.
Review grant applicant financial reports (Profit & Loss Statements, Balance Sheet and audits) using a consistent approach grounded in best practices. Provide Program Officers with related summaries.
Enter financial data in grants management system with a high degree of accuracy.
Coordinate with Grants Manager and Vice President of Finance to track and process grant payments. Maintain accurate records, reconcile data, and investigate and coordinate resolution for payment issues.
Manage Child Care Contribution Tax Credit documentation.
Reconcile grant payments and returned grant payments between accounting software and grants database.
Prepare grant-related statements for annual tax return.
Administrative Support:
Provide specific administrative support to the Vice President of Finance, including maintaining documentation and files related to policies, procedures, and current projects; assisting with the preparation and compilation of financial Board meeting materials; and preparing files.
Screen and organize materials for review by the Vice President of Finance.
With direction from the Vice President of Finance, act as a liaison to Board members to schedule meetings and share meeting materials.
Provide Notary services for Foundation business.
Other duties, as assigned.
Knowledge, Skills, Abilities and Attributes
• Planning and organization: Strong organizational skills with exceptional project management, time management, and ability to manage multiple tasks and priorities to meet deadlines.
• Collaboration: Works effectively in a collaborative work environment characterized by a growth mindset.
• Adaptability: Ability to effectively adapt to changes in the work environment; manage competing demands and respond positively to delays or unexpected events.
Dependability: Consistency at work; respond to direction and feedback; reliable with a high level of integrity.
Tech savviness: Proficiency in technical applications and platforms including:
Full Microsoft 365 Suite – Word, Excel, PowerPoint, Outlook, Access, Teams, OneDrive, and SharePoint
Communication: Excellent verbal and written communication skills.
Relationships: Ability to form trusting relationships internally and externally that include meeting people where they are, providing effective follow up, demonstrating reliability and creating mutual value. Comfortable working cross-departmentally and contributing to a positive team environment.
Customer Service: Excellent customer service skills with diverse audiences.
Positive Team Member: Ability to work with a wide variety of people; be self-motivated with a positive attitude and strong work ethic.
Problem Resolution: Ability to resolve challenges in a timely manner; gather and analyze information skillfully to make informed and sound decisions.
Discretion: High level of professionalism, diplomacy, and discretion with the ability to maintain matters of confidentiality.
Attention to Detail: Skilled at producing accurate work.
Education/Experience
Bachelor’s degree preferred.
At least two years in accounting preferred or related experience.
Familiarity with common software, tools and equipment used in professional and accounting settings (e.g., MS Office, QuickBooks, Database, online calendar, printers).
Experience and comfort working in a small office that is collaborative, mission driven, and strives for excellence.
Working Conditions
This is an in-person / hybrid position based in the Foundation’s Denver office. Typical office hours are Monday through Friday 8:30 a.m. to 5:00 p.m.
The workload will fluctuate due to deadlines and shifting priorities.
This position will be exposed to sensitive and confidential information.
Occasional evening and weekend work may be required.
Physical demands may involve lifting materials and equipment up to 25 pounds.
Periodic travel, including travel in personal vehicle may be required to complete duties of this position.
Executive Assistant
Organization Overview
At the Buell Foundation, we invest in Colorado’s future every day.
We do this by partnering with programs and organizations to ensure that there is a quality system in place that allows all children to be valued, healthy, and thriving. The Foundation provides funding in two primary areas of interest: early childhood education and development and comprehensive sex education. The Foundation was established in 1962 by noted Denver architect and philanthropist, Temple Hoyne Buell.
Position Summary
The Executive Assistant plays a crucial role in maintaining a professional, productive, and supportive office environment that contributes to the overall success of the Buell Foundation. The Executive Assistant specifically supports the President & CEO (CEO) and Vice President of Programs through management, coordination, and prioritization of a wide range of tasks and projects that contribute to the effective functioning of the Foundation. This full-time position is exempt and reports to both the CEO and the Vice President of Programs, with specific supervision by the Vice President of Programs. The Executive Assistant must be well-organized, innovative, and proactive in completing tasks without direction.
The Executive Assistant will interact with a diverse group of people including Board members and staff, grant partners, government officials, both elected and appointed, community leaders, other Foundations, and a variety of other organizations and individuals. Support for these executives requires flexibility, a continuous professional demeanor, a friendly communication style, and consistent initiative. This position must maintain the confidentiality of communications at the highest levels of the Foundation.
Job Responsibilities
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Executive Support:
Provide specific support to the CEO and Vice President of Programs. The position may also support the Vice President of Finance and Vice President of Operations as needed.
Organize and manage schedules of the CEO and Vice President of Programs; ensure timely and courteous responses to messages and inquiries, set/confirm/prepare for appointments, prioritize inquiries and requests while troubleshooting conflicts; make judgments and recommendations to ensure smooth day-to-day engagement and tactfully navigate declined events or appointments.
Make travel arrangements for the CEO and Vice President of Programs, as needed.
Ensure effective representation and organization of Foundation business. Appropriately represent the values, reputation, messaging, and mission of the Foundation.
Screen and organize mail for the CEO and Vice President of Programs.
Receive incoming correspondence on behalf of Executive Leadership Team, review contents, determine importance, and summarize and/or distribute contents to appropriate staff.
Proactively follow-up on meeting action items, due dates and deliverables of CEO and Vice President of Programs to ensure preparedness and successful, timely execution.
Maintain strong working knowledge of the operations of the Foundation.
Support IT needs of the CEO and Vice President of Programs.
Maintain confidentiality of sensitive information.
Board of Trustees Support:
Provide assistance to and act as a liaison to Trustees as directed by CEO and Vice President of Programs.
Coordinate and prepare for Board meetings, including Board correspondence and scheduling. Oversee the bimonthly production, assembly, quality review, and delivery of hard and electronic copies of board books to Trustees and Staff.
Arrange conference lines and appointments for remote attendees.
Provide administrative support to Board of Trustees as directed by the CEO, including assisting with correspondence and other requests for support.
Programs Administrative Support:
Support the Vice President of Programs in preparing for and coordinating various procedures and activities of the Programs Team.
Support Programs Team with file creation, document management, meeting planning, and travel logistics.
Prepare Programs Team meeting agendas, take meeting notes, and track follow-up items.
Support Programs staff with research on program-related issues.
Maintain resource archive related to the Foundation’s priority funding areas.
With direction from Vice President of Programs, support Programs Team with projects as needed.
Provide copy editing as needed on a variety of documents. Ensure style/formatting standards for all external documents.
General Office Support:
Provide back-up administrative support to the Administrative Assistant. May include acting as the first contact for the Foundation, including receiving visitors and answering phones.
Direct inquiries and information to appropriate team members.
Design and support process improvement activities and analyze the effectiveness of existing processes.
Design and implement office processes as needed or as requested. Document procedures and ensure documentation is current and updated regularly.
Special Projects:
Provide project management, special research, and administrative support for special projects of interest to the Board, President and CEO, and Vice President of Programs.
Assist CEO and Vice President of Programs with projects and events as needed.
Other duties, as assigned by the CEO or Vice President of Programs.
Knowledge, Skills, Abilities and Attributes
Planning and organization: Strong organizational skills with exceptional project management, time management, and ability to manage multiple tasks and priorities to meet deadlines.
Collaboration: Works effectively in a collaborative work environment characterized by a growth mindset.
Adaptability: Ability to effectively adapt to changes in the work environment; manage competing demands and respond positively to delays or unexpected events.
Dependability: Consistency at work; respond to direction and feedback; reliable with a high level of integrity.
Tech savviness: Proficiency in technical applications and platforms including:
Full Microsoft 365 Suite – Word, Excel, PowerPoint, Outlook, Access, Teams, OneDrive, and SharePoint
Communication: Excellent verbal and written communication skills.
Relationships: Ability to form trusting relationships internally and externally that include meeting people where they are, providing effective follow up, demonstrating reliability and creating mutual value. Comfortable working cross-departmentally and contributing to a positive team environment.
Customer Service: Excellent customer service skills with diverse audiences.
Positive Team Member: Ability to work with a wide variety of people; be self-motivated with a positive attitude and strong work ethic.
Problem Resolution: Ability to resolve challenges in a timely manner; gather and analyze information skillfully to make informed and sound decisions.
Discretion: High level of professionalism, diplomacy, and discretion with the ability to maintain matters of confidentiality.
Attention to Detail: Skilled at producing accurate work.
Education/Experience
Bachelors’ degree preferred.
Minimum of five years of experience supporting a senior executive or team in the role of executive assistant, personal assistant or similar.
Experience working for a nonprofit, foundations or equivalent preferred.
Experience and comfort working in a small office that is team-oriented, mission driven, and strives for excellence.
Working Conditions
This is an in-person position based in the Foundation’s Denver office. Typical office hours are Monday through Friday 8:30 a.m. to 5:00 p.m.
The workload will fluctuate due to deadlines and shifting priorities.
This position will be exposed to sensitive and confidential information.
Occasional evening and weekend work may be required.
Physical demands may involve lifting materials and equipment up to 25 pounds.
Periodic travel, including travel in personal vehicle may be required to complete duties of this position.
Human Resources Associate
Who You Are:
You are someone who people can rely on, and you are always there when they need a helping hand. You like variety in your work and enjoy a unique challenge every day. You are right at home digging into the delicate details and making sure everything is exactly right. You are looking for a new position where you can make a difference in your life, the lives of others, and the world. In return, you seek an organization that appreciates your individuality and supports you as a member of a diverse and talented team. People often comment how you are organized, a quick learner, and have grace under pressure. You know in your heart it is time to find an opportunity to be part of something larger; more impactful. If this sounds like you, please allow us to introduce ourselves.
Who We Are:
Habitat for Humanity of Metro Denver (Habitat Metro Denver) is part of a global, nonprofit housing organization that seeks to bring people together to build homes, communities, and hope. Habitat for Humanity was founded on the conviction that everyone needs an affordable, healthy, and stable place to live in dignity and safety, and that affordable housing should be a matter of conscience and action for all. To achieve our vision of a world where everyone has a decent place to live, Habitat Metro Denver builds, renovates and sells homes in partnership with low- and moderate-income families. Our organization also works with existing low-income homeowners in more than 2,500 households. Habitat Metro Denver is also an advocate for policies that create and preserve affordable housing. We work in neighborhoods across five counties in Metro Denver to not only build, renovate and sell new homes, but also to do critical home repairs to help families stay in their homes longer. Throughout our 43-year history, Habitat Metro Denver has served more than 2,500 households and is the 8th largest producer in the Habitat U.S. network.
How We Succeed Together:
Habitat Metro Denver’s Cultural Blueprint highlights the specific behaviors and mindsets that support our core values and guide day-to-day decisions, behaviors, and interactions of every person within our organization.
Solid Foundations – Our mission is at the heart of everything we do. We are passionate about our work, our teams, and our relationships.
Innovative Design – We are curious. We embrace change. We take risks and initiative to address a complex social issue – housing. We exemplify grit and determination in our relentless pursuit to ensure everyone has a safe and affordable place to call home.
Open Doors – We welcome everyone. We aspire to be an inclusive organization that celebrates one humanity – where equity, diversity and inclusion are at the core of every facet of our work.
Clear Windows – We approach everyone with kindness, clarity, and transparency. We champion authenticity, illuminate our strengths, and hold ourselves and others accountable.
Supportive Structures – We have each other’s backs. We collaborate. Becoming better at what we do takes all of us. By building homes and life-changing careers, we make a transformational difference in our lives and the lives of others.
GENERAL DESCRIPTION:
The Human Resources Associate plays an essential role in supporting the people functions for Habitat Metro Denver (Habitat). Reporting to the Human Resources Generalist, the Associate will support day-to-day duties of the Human Resources Department that may include hiring initiative support, employment processing, database administration and payroll processing, data analytics, and training and development on HR (Human Resource) policies and procedures.
As a people and culture champion, the Associate works proactively to help build a culture that will enable Habitat’s continued growth and success. The Associate supports the HR Team’s efforts to create a positive employee experience across the organization.
The following reflects the organization’s definition of essential functions for the job but does not restrict the tasks that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
CORE RESPONSIBILITIES:
• Provides administrative coordination/support for departmental projects and audits.
• Processes payroll per organization payroll schedules, company policies and applicable laws, to ensure accurate, timely receipt of direct deposits and paychecks.
• Maintain payroll and benefit records for all employees, including setting up new hires, posting changes to current employees and processing termination documentation in accordance with established policies and procedures.
• Act as liaison between employees and third-party service providers to answer questions and resolve issues. Work within all databases and HR systems as required (i.e., Paycom, Officevibe, PayScale).
• Maintain employee files and all other HR required documentation following requirements of Habitat or other external agencies or regulations.
• Assist in training all relevant systems/processes to employees and managers, ensuring high levels of end-user usage and satisfaction.
• Assist with maintaining internal and external job postings, including coordination of marketing efforts on Habitat’s website and social media pages.
• Assists with Applicant Tracking System (Paycom) data maintenance.
• Performs pre-hire tasks including screening interviews, background and reference checks.
• Work in tandem with Hiring Specialist and Human Resources Generalist with the New Employee Orientation I & II, and first-day onboarding processes for all Habitat new hires.
• Support AmeriCorps and other non-traditional hiring programs as requested.
• Ability to represent the organization and discuss available opportunities with small or large groups. i.e. Job Fair, Career Event.
• Assist with HR product sourcing and ordering; ID badges, business cards, t-shirts, etc.
• Perform other HR related duties as assigned.
EXPERIENCE:
• One to two years in an administrative role required. At least one year in human resources support preferred.
• Hands-on experience with Human Resources Management Systems (HRMS) and payroll processing experienced helpful. Experience with Paycom a plus.
• Prior AmeriCorps service, Habitat, or other non-profit employment preferred.
KNOWLEDGE, SKILLS, & ABILITIES:
• A strong belief in Habitat’s mission and a desire to engage others in the organization’s work.
• Some knowledge of principles and practices of human resources.
• Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Proven team-player who can shift between various tasks quickly and accurately.
• A person who is employee focused and empathetic.
• Strong written and oral communication skills
• Ability to be proficient in use of teams, PP, presentation, training, presenting to hybrid audience preferred.
• Consistently displays integrity and professionalism with demonstrated ability to handle sensitive employee information with strict adherence to confidentiality protocols.
• Strong attention to detail, organizational skills, follow-through, and resourcefulness.
• Ability to flex style to communicate clearly, professionally, and sensitively with diverse audiences of employees, co-workers, volunteers, and other external persons such as applicants and representatives from local, state and federal entities required.
• Experience working with people from diverse racial, ethnic, and socioeconomic backgrounds is preferred.
• Highly collaborative team player who strives for excellence and works independently.
• Bi-lingual English – Spanish a plus
• Proficient with Microsoft Office 365.
PHYSICAL REQUIREMENTS NECESSARY TO PERFORM THIS JOB:
• This position will require sitting at a desk for most of the day and the ability to type.
• Able to lift and carry up to 25 pounds when necessary.
• Valid driver’s license and ability to be insured under the company’s insurance policy.
• Ability to travel to and from meetings and appointments in locations and times when public transportation is unavailable.
• Hybrid work model (minimum 2 days/week at a Habitat location, with ability to work from home the other days) During the first 6-9 months of employment additional days in the office will be required to build critical interpersonal connections and strengthen the communications team’s vision, strategy, and cohesiveness.
The Starting Pay Range for this position is $21.00 – $24.00 with consideration given for applicable education and/or experience above the minimum requirements. The Full Pay Range for this position is $20.05 – $27.30 / hour.
At Habitat for Humanity of Metro Denver, we value diversity and strive to ensure that our practices and policies are equitable and inclusive. We do not tolerate harassment or discrimination of any kind. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), sex, sexual orientation (including transgender status and gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), marital status, race, national origin (including ancestry), disability, creed, religion, genetic information, HIV status, military or veteran status, or any other status protected by federal, state, or local laws. Habitat Metro Denver is dedicated to the fulfillment of this policy in all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, dismissal, and all other terms, conditions, and privileges of employment.
Family Navigation Manager (Case Manager III)
The Family Navigation Manager utilizes strength-based practices to provide voluntary comprehensive, coordinated services to families experiencing instability. Responsibilities include conducting initial and follow-up assessments; working cooperatively with other agencies to link families to financial services and community resources that meet the parents’ expressed needs; and providing direct services and accurate data entry to track and record contacts. This position requires the ability to work with immigrant populations and assist with both English and Spanish-speaking clients while screening for family supports and supporting homelessness prevention efforts. Flexible schedule required as this position will work occasional evenings and weekends as needed.
Essential Duties
Provide supervision to Family Navigators including oversight in data entry and regular review of procedures and processes.
– Participate in hiring decisions for Family Navigation staff.
– Coordinate onboarding and training of new Family Navigation staff in collaboration with Family Connections Director.
– Provide regular supervision to assigned staff.
– Complete performance evaluations on staff reports that include any disciplinary measures and documented performance
issues and recommended course of action to direct supervisor and senior leadership.
– Participate in Family Connections management team meetings, planning, and decisions.
– Assist staff in client intake, brief case management, referrals, and data entry.
Review and assign requests and needs from families that come through Info and Family Support emails.
Provide friendly, welcoming, and professional customer service to families, community members, and collaborating organizations.
Conduct intake screenings and assessments for families who are seeking homeless prevention support in order to maintain current housing situation.
Provide emergency case management efforts to include intake, initial needs assessments, and financial assistance funds for eligible clients as assigned by the Family Connections Director.
Develop effective case plans with families regarding parenting skills, family barriers and challenges, economic stressors, parent/child relationships, and/or community connectedness. Promote protective factors to families to ensure child safety.
Follow-up with contacts to assess need for further referrals and providing resources that may not be available in the community such as financial planning, parenting skills, and communication skills.
Maintain accurate reports and database of client demographics and services provided for clients. Use forms to collect demographic and program information, for appropriate documentation of case plans, recommendations, contacts, assessments, family engagement activities, etc. Assist with tracking expenditures/revenues to comply with program budget.
Report to supervisor including information on number of requests received, sessions completed, and allocation of funds as part of report sent to funders and the research team.
Integrate a 2Generation, whole family approach guided by family voice.
Participate in ongoing trainings and be responsible for following Standards of Quality for Family Strengthening & Support and Trauma-Informed Care.
Participate in local, state, and national meetings and trainings, with the approval of supervisor, in order to implement new and ongoing rules and regulations and remain current on homelessness, poverty, and related issues.
Act as liaison between internal programs and strategic partner agencies, soliciting their support to obtain/make appropriate referrals to families needing services.
Competencies
Ability to work with people in crisis with a calm, positive, and understanding attitude.
Case management skills and ability to define, collaborate and facilitate attainment of stated goals for staff and clients.
Good computer skills, including word processing and the ability to learn Salesforce & FRCA.Force databases.
Knowledge of family dynamics, systems theory, domestic violence, and social work theory/practice.
Ability to engage, foster, and maintain effective working relationships with a broad variety of families.
Knowledgeable and understanding of Trauma Informed Care principles/practices and Motivational Interviewing, and/or will take initiative toward self-directed learning of these.
Knowledge of child development and strength-based family support practices and ability to use these practices when working with families and co-workers.
Ability to use a Family Development approach strengthening families and building support systems.
Knowledge of social issues such as poverty, gender bias, domestic violence, alcohol and other drug abuse, child maltreatment prevention, cultural and racial diversity, inclusion and equity, etc.
Knowledge of community resources and systems.
Ability to demonstrate commitment to developing community members’ potential, prosperity, and protection with demonstrated understanding of cultural awareness.
Demonstrated attention to detail, ability to follow directions, and interpret policies and procedures to ensure compliance.
Work Environment
A majority of the assigned duties are performed in an office environment.
The employee is subject to both inside and outside environmental conditions.
Reasonable accommodation can be provided to enable people with disabilities to perform the described essential functions of this position.
This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making compensation decisions.