The application window for this position has an anticipated end date of 03/20/2025.
Company Overview
The Denver Center for the Performing Arts (DCPA) is one of the largest non-profit theatre organizations in the nation, presenting Broadway tours and producing theatre, cabaret, musicals, and innovative, immersive experiences. Through these experiences and alongside our robust Education program, we engage hundreds of thousands of visitors each year.
The DCPA’s workforce includes more than 300 employed team members in non-union and union positions (in partnership with seven unions). In addition, we employ hundreds of artists and contractors annually. We have a strong volunteer program which includes more than 300 volunteers.
Our Mission: “We engage and inspire through the transformative power of live theatre.”
Culture Statement
For more than 40 years, creativity and community have been the foundation of the Denver Center for the Performing Arts’ success. As a leading cultural organization in the Rocky Mountain West, we are actively participating in a cultural evolution of belonging and anti-racism. Our commitment to reflect the diversity and priorities of our community — in our workplace, audience and programming — has never been more present.
We believe that the theater can transform us — and be transformed by us. We invite you to be part of our Team.
Job Purpose
The Manager of Event Operations reports to the Director of Venue Operations and is responsible for coordinating with internal stakeholders and external partners to ensure transitions between events and public engagements go smoothly. This position will develop and maintain best practices for front of house space transitions and back of house event facilities, manage day-to-day operations, ensure quality expectations and shared responsibilities are met for vendor partners including preferred caterers, exclusive beverage distributor, equipment rentals partner, and laundry provider. The Manager of Event Operations will also manage a team of occasional team for room conversion, set-up, and strike for public spaces and all event facilities.
This position is responsible for supervising the events loading dock, kitchen, and designated catering work areas, as well as scheduling event support teams, vendor delivery windows, and setup/strike crews. This position will partner with both Event Services and Patron Experience team members to ensure all expectations are met.
Duties and Responsibilities
Event Logistics
• Coordinates room conversion, setup, and strike needs for events.
• Works closely with team members, vendors, and clients to obtain and detail accurate events specifications so that expectations are met or exceeded.
• Develops instructional packets for team members to ensure event spaces and public spaces are ready in accordance with the event timeline
• Coordinates with the Patron Experience team and other internal stakeholders to ensure lobbies and other public spaces are set properly during the run of each production, as well as between productions.
• Attend weekly Event Production meetings to review all event details for upcoming events and recap past week’s events.
• Develops, maintains, and trains team on standard operating procedures for assigned areas.
• Participates in venue walk-throughs with vendor partners prior to event date to review delivery location, load-in windows and parking options.
• Partners with Event Managers to schedule load-in/load-out windows for catering loading dock, coordinating with multiple vendors and adhering to event timelines.
• Distribute and contribute to post-event reports, event analysis, and financial reports as needed.
• Establishes and supports back of house operations goals and prioritize plans as needed to accomplish successful partnership with vendors as well as cleanliness and organization of all spaces.
• Assists leadership in understanding ever-changing needs, finding opportunities to exceed expectations and improve efficiencies in order to grow the customer experience.
• Fosters innovation and creativity towards problem solving in real-time, prioritizing excellence in customer service.
• Conscientious of DCPA operational practices & procedures to protect DCPA facilities, assets and equipment.
• In the event of a crisis, emergency or fire alarm, assist the Incident Coordinator as part of the crisis management team with any event communications and possible evacuation of the event space as needed.
Supervision & Team Scheduling
• Responsible for hiring, training, managing, and scheduling occasional room conversion team in partnership with the Director of Venue Operations.
• Supports scheduling for additional staffing needs as necessary, including coat check, security, fire department, etc.
• Collaborates with the Technical Director & Technical Manager on Technical team needs.
• Liaison to Engineering (HVAC), Maintenance, Patron Experience, and theatre company labor as needed.
Vendor Liaison
• Liaison between internal team and vendors, and primary vendor partner contact.
• Continued development and support of vendor partner onboarding practices that ensures a strong understanding of DCPA best practices, conduct expectations, health & safety policies and emergency procedures.
• Assist with planning and execution of bi-annual vendor personnel trainings
• Communicates load-in, load-out, cleaning, and pick-up expectations to vendor partners in anticipation of future events to ensure smooth transitions between events.
• Oversees all kitchen and loading-dock related equipment and coordinates additional cleaning or maintenance in loading-dock, kitchen and designated catering work areas as needed, identifying trends and making recommendations for improvements.
• Supervises event Food & Beverage operations, in collaboration with Event Managers & Event Captains, and ensures compliance with best practices, policies, and procedures.
• Negotiate agreements with outside providers and subcontractors to ensure lowest cost and highest quality of service.
• Maintain accurate vendor database in Event Operating Software (currently Momentus).
• Coordinates permitting as needed for F & B operations, kitchen, parking, etc.
Qualifications & Skills
• A minimum of five years of experience in event operations or related field is required.
• Bachelor’s degree in related discipline, or an equivalent combination of education and experience from which comparable skills may be acquired.
• Excellent communication (written and verbal) and interpersonal skills to build partnership, trust, respect, and cooperation between internal stakeholders and vendor partners.
• Impeccable organization and task management skills.
• Exceptional customer service.
• Self-motivation, organization and strong project management skills.
• Proven ability to collaborate in a team setting, to develop effective and engaging events that achieve client goals within budget.
• An emphasis on accuracy and thoroughness with business acumen; supported by skills in critical thinking and a proactive approach to problem solving.
• Must demonstrate patience and the ability to remain calm in stressful situations.
• Strong computer skills with advanced knowledge of Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
• Experience in Momentus and VectorWorks helpful.
• This position requires a flexible schedule and the ability to work nights, weekends, and holidays as needed.
Supervisor Responsibilities
4-8 occasional team members
Working Conditions
This position operates in professional office, events/ballroom environment, and theatre lobbies during regular business hours in addition to nights and weekends. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, in addition to technology specific to this role. The possibility of operating in a remote environment on certain days may be an option.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear, and consistently communicate over the phone, radio, email, interoffice chat, and in person throughout scheduled shift, in addition to spending long/extended periods in motion. The employee frequently is required to move around the office and work environment, use hands to handle or feel; and reach with hands and arms, lift at least 50 pounds, and react quickly, specifically when directing attendees as mapped out in emergency plan.
Compensation
$65,000 – $75,000 annually
American Mountain Guides Association
Guide Program Manager
Boulder, CO
Department: Mountain Guide
Employment Type: Full-Time Exempt
Minimum Experience: Manager / Supervisor
Compensation: $60,000 – $69,000 Annually
AMERICAN MOUNTAIN GUIDES ASSOCIATION
MISSION
To be the leader in education, standards and advocacy for professional guides and climbing instructors.
VISION
We support AMGA members in providing the public with exceptional climbing and skiing experiences and instruction.
CORE VALUES
Respect:
Valuing the uniqueness of each individual, honoring diversity and cultural competency.
Integrity:
Dedicated to honesty, strong moral principles, and pride in our craft.
Stewardship:
Responsible for taking appropriate care of natural resources and our organization.
Excellence:
Committed to upholding AMGA standards and providing exceptional service to AMGA members and the public.
Summary of Position:
The Guide Program Manager is responsible for overseeing the management and success of AMGA’s Guide Programs. This key position works within the Mountain Guide Program team to manage all aspects of Mountain Guide Program logistics at the AMGA. From coordinating schedules and resources to troubleshooting any issues that arise, this position is vital for maintaining the flow and success of AMGA’s programs, ensuring educational initiatives run seamlessly and effectively.
The successful candidate will have strong communication, problem-solving, and decision-making skills, as well as exceptional attention to detail and a demonstrated ability to organize, plan and implement.
Core Functions:
Manage all aspects of Mountain Guide Program logistics to ensure AMGA Guide Programs run smoothly and effectively from start to finish
Maintain, manage, and grow AMGA’s permit portfolio of 30+ permits that allow public lands access for programs
Problem solve and support field staff when issues arise on programs
Support AMGA Instructor Team members and AMGA students
Responsibilities | Program Management & Communication
Oversee three Mountain Guide Program enrollment periods annually, and work alongside the Technical Director and Assistant Technical Director to process applications
Manage 30+ public land permits to ensure AMGA permits are in good standing; permit stipulations are followed in the field; and estimated use reports, post use reports, and payments are submitted by applicable deadlines
Oversee Mountain Guide Program information in the AMGA database and on the AMGA website to ensure program details, schedules, instructors, rosters, student statuses and program openings are always up to date
Coordinate Instructor Team staffing for AMGA programs including the management of a yearly staffing request, ongoing scheduling changes, and new openings that arise
Track Instructor Team WFR/CPR, LNT, and other required certifications and paperwork to keep current information on file for all Instructor Team members
Uphold AMGA’s enrollment, cancellation, transfer and refund policies
Serve as a primary point of contact for students on AMGA Mountain Guide Programs and provide exceptional customer service including timely and professional responses to phone and email inquiries
Troubleshoot challenges such as field injuries, student or instructor concerns, access issues, venue changes, etc. that may arise on field programs and assist students and instructors when needed
Assist Instructors with accessing helicopter drops, ski areas, inclement weather venues (climbing gyms, sheltered crags, etc.), and other on-course logistics as needed, ensuring all required paperwork is completed in advance
Track, analyze, and forecast Guide Program statistics and trends; prepare a monthly report on Guide Program, as well as, three annual reports for the Board of Directors
Responsibilities | Organizational Support & Leadership
Supervise the AMGA Guide Program Coordinator
Participate in monthly Mountain Guide Program Team meetings and help to coordinate tasks to support upcoming programs and deadlines
Contribute to the ongoing development of operational procedures, workplace policies, resources, and systems for admin and field staff
Work to improve and implement resources for students and Instructor Team members that support AMGA’s curriculum and student learning outcomes
Assist with special events throughout the year such as member events and Instructor Team training
Other duties and responsibilities as assigned
Requirements
3-5+ years of professional program administration experience; experience in the guiding industry preferred
Experience managing public land use permits is strongly preferred
Exceptional team worker with strong verbal and written communication skills
Strong customer service ethic and willingness to go above and beyond to help AMGA stakeholders
Exceptional attention to detail with the ability to manage multiple projects simultaneously
Ability to collaborate with a geographically distributed team and also work independently with minimal supervision
Ability to work a consistent 40-hour week along with occasional evenings and weekends when issues arise on field programs
Proficiency in computer programs such as Google Suites & Microsoft Office
Experience with CRM database such as Salesforce, website CMS such as Webflow, and email marketing software such as Mailchimp preferred
The mission of Home Builders Foundation is to build independence, provide opportunities and elevate lives for individuals and families with disabilities in our community. For more than 30 years, Home Builders Foundation has enabled individuals with disabilities and their families to live more independent, elevated lives. We primarily fulfill this mission through completing home modifications such as ramps, bathroom remodels, grab bars, railings, lifts, etc. Our goal is to continue to build upon our experience and expand how our services can better elevate lives for those in need and we’re looking for an experienced Program Coordinator.
If you’re looking for a position that is personally fulfilling, an important part of giving back to a community in need, and work with a team that is dedicated, friendly and has fun along the way, we want to hear from you.
Position Summary
Working closely with the Operations Director, this position is responsible for developing and executing the processes associated with operating HBF’s primary program – home modifications. This includes client intake, prioritization, scheduling, and approvals. It also includes working with our trade partners and field staff to design, generate and track work approvals, change orders and completion documents. Part of this job will also be ensuring we meet the requirements of our insurance coverage, federal, state and local regulations, and the recommendations of our legal counsel.
For consideration, applicants will have the following experience: A bachelor’s degree in business, construction, or non-profit management is desired, along with 3-5 years of experience in the construction or real estate/housing industry and at least 2 years of program and/or case management experience, preferably with a non-profit organization. The ideal candidate should have project management experience or training, be proficient in project management software such as Asana, and have experience with CRM tools like Salesforce. Proficiency in the MS Office Suite is essential.
Primary Responsibilities (Other duties may be assigned)
Clients
• Update and implement prioritization matrix to be sure we are having the biggest impact on the community
• Evolve and execute processes that ensure maximum client satisfaction
• Schedule client meetings with the Operation Director and Board Members
• Develop program FAQs and field remaining client questions, issues and escalations
• Generate and deliver formal client communications – wait list and decline letters
Contractors and Field Staff
• Oversee and execute contractor management including master service agreements, certificates of insurance and tax documents
• With the Field Supervisor, create, maintain, and audit project processes which include but are not limited to contracts, work orders, change orders and payment requests
• Specify systems requirements for automating processes and project management
Project Funding
• Learn and execute Medicaid billing and compliance processes
• Track and report on project-specific grant funds
Volunteers (future duties)
• Coordinate, schedule and execute group volunteer activities – primarily our annual Blitz Build ramp program
• Develop new opportunities for individual clients to contribute to the program
• Collect required volunteer waivers and donations, and distribute volunteer swag
Knowledge, Skills, and Abilities (not a complete list)
• Ability to adapt to a rapidly and ever-changing work environment
• Demonstrate creative thinking skills in problem solving and conflict resolution
• Excellent customer service and communications skills and ability to create strong relationships.
• MUST be a self-starter, able to work independently.
• Experienced and comfortable working with people from diverse racial, ethnic, and socioeconomic backgrounds including disabled and elderly
• Bilingual in English and Spanish highly desired
• Valid Driver’s License with clean MVR required
Education and Experience
• High School Diploma or GED, with bachelor’s degree in business, construction or non-profit management desired
• 5 – 7 years’ experience working in the construction, or real estate/housing industry
• 2 years program and/or case management experience preferably with a non-profit organization
• Project management experience or training
• Experience utilizing project management software such as Asana
• Experience with CRM software like Salesforce
• Proficient in MS Office Suite is essential
The Intake and Administration Specialist, a part-time position in the Denver Metro area, will work to provide administrative support to the executive staff and family navigators in order to support their efforts to assist families with children and youth with special healthcare needs within Colorado. The Executive Team and Administration Specialist will meet at least weekly. Position is hybrid with most work able to be completed at home but attendance at events, in office and at meetings in the Denver Metro area will be required intermittently as well as regular check-ins at the office in Denver. The Administration Specialist reports directly to the Executive Director.
Primary Responsibilities
The Administration Specialist will work with the FVCO team to support staff in their efforts to support children and youth with special healthcare needs.
Duties will include:
Qualifications
Preferred but not required
Under the supervision of the Deputy Director of Finance & Operations, the Compliance Manager will be solely responsible for the lifecycle management of all agency contracts – both government and non-government. The Compliance Manager will manage a master system to ensure Urban Peak is complying with all grant requirements, including working with development, finance, data and program staff on grant proposals prior to submission to ensure grant and final contract requirements can be met.
This person will coordinate a senior team and facilitate monthly compliance meetings to track and measure program performance, data tracking and evaluation, audit and reporting coordination and financial monitoring, as well as orchestrate each department lead to complete necessary reporting requirements and address any concerns that arise. Duties include monitoring all grants for potential performance concerns and providing a monthly report to senior leadership of any emerging concerns.
The Compliance Manager will manage all housing compliance and Mothership compliance, including both programmatic and property related reporting requirements at a local, state and Federal level. This person will anticipate performance or financial challenges and proactively communicate any concerns to supervision and senior team. In the event of any compliance reports or corrective action plans, provide bi-weekly reports to the team on progress and recommendations for full compliance, including meeting established outcomes and outputs.
This position will ensure that interactions, interventions and environments at Urban Peak are trauma informed and emphasize the physical and emotional safety of youth and staff.
Who You Are:
Three or more years of professional or technical experience planning the administrative aspects of a program
Bachelor degree or higher in public policy, public administration, business, non-profit management, or a related field, or equivalent years of experience in public administration, non-profit management, or similar field.
A background in government grant oversight is highly desired
High level of familiarity with local, state and federal grant programs desired
High level of familiarity with non-profit entities is desired
Experience in managing programs or grants, creating plans, developing and monitoring contracts, and reporting for performance and compliance
Must be a self-starter and be able to work with various stakeholders
Must be computer proficient and possess experience of Microsoft Office Suite (e.g. Outlook, Word, PowerPoint, and Excel).
Ability to produce results in a deadline-driven environment
Sensitivity to the provision of and commitment to trauma informed care and positive youth development
Ability to use second language in written and verbal communication desired (Spanish, Vietnamese, ASL)
Lived experience reflective of the youth we serve encouraged but not required.
Ability to pass both federal and state background checks, and a pre-employment TB screening.
What You Will Do:
Administration and Compliance
Collaborate with the Development Department on proposal design to ensure financial, data and program elements are aligned, and proposal requirements can be met.
Lead contract negotiation, execution, implementation and monitoring.
Manage a compliance tracking system to ensure Urban Peak is complying with all grant and contract requirements.
Provide a monthly report of all grant and contract compliance including any challenges and steps to rectify concerns. In the event of any corrective action plans, provide bi-weekly reports on progress to resolve challenges.
Ensure attainability of outputs and outcomes in grant proposals, working closely with grants manager to set realistic expectations based on current performance and anticipated expansion.
Act as liaison between granting entity and agency where appropriate, and coordinate site visits of various funders.
Serve as a point of contact for contract negotiations, changes and extensions.
Responsible for completing and submitting all housing reporting requirements in a timely manner
Responsible for local, state and federal reporting for New Markets Tax Credits, CCD General Obligations Bonds, and State funding related to the Mothership funding project.
Responsible for executing all grant and contract modifications, including grant period extensions, budget modifications, or change of scope/objectives.
Coordinate Senior Leadership Team and assistant directors in compliance functions to include program performance, data tracking and evaluation, audit and reporting coordination and financial monitoring.
Orchestrate department leads to complete necessary reporting requirements and addressing any concerns that arise.
Prepare and train program staff on high level aspects of grants to assist them in executing the work outlined in each grant
Train program lead on all aspects of newly received grants – reporting, data tracking, staff outputs and targeted outcomes
Orchestrate department leads to complete necessary reporting requirements and addressing any concerns that arise.
Monitor federal, state, and/or regional regulatory changes to determine when internal program policies and procedures need to be revised and advise the leadership team on changes needed to comply with program criteria.
Responsible for systemic file archiving and purging, aligning agency’s document retention guidelines with grant requirements.
Direct the execution and approval of all grant-related contracts, agreements, reports, budgets, and related internal and external communications.
Review and cross-check government and restricted private funding contracts to ensure agency’s compliance with contract requirements.
Orchestrate all government and restricted private contracts and assign appropriate leads as called for by the contracts (for reporting, billing, spending, program metrics). Create and provide timelines for all internal players to ensure timely signature and bench marking is met including reporting, funding execution and program metrics.
Provide technical guidance on specific procurement processes, contract language, policies and procedures.
Oversight and Monitoring
Work closely with the program oversight team to ensure contract terms are achievable, sustainable and in line with Urban Peak’s program goals prior to submission of proposals.
In conjunction with the Assistant Director of Program Evaluation, analyze program data to identify actual and potential problem areas, trends, and other factors that impact contract compliance, and prepare comprehensive reports of findings including solutions and recommendations.
Monitor all grants for potential performance concerns and provide a monthly report to senior leadership of any emerging concerns.
Oversight and tracking of all housing related compliance – both programmatic and property related requirements.
Work with Housing Program and Asset Manager to ensure properties follow local, state and federal regulation and standards.
Anticipate performance or financial challenges and proactively communicate any concerns to supervision and senior team.
Create and conduct a comprehensive quality control strategy, which may include evaluating program progress to determine if the program is achieving its objectives and follows all applicable laws, regulations and agency goals.
Use the Finance Department reports to ensure grant expenditures comply with grant requirements and follow all regulatory guidelines, and ensure supporting documentation is properly tracked.
Design and execute monitoring processes, including file audits, assessments and documentation of all results and analysis of data trends
Work with the Finance team to manage tracking of all funded and unfunded staff positions to ensure accurate financial recording and no duplication of funding
Ensure the timely execution of contract implementation activities including communication of negotiated terms and conditions to appropriate persons throughout the organization.
Responsible for all compliance for Urban Peak housing communities to ensure local, state and federal regulations including Landlord/Tenant law and Fair Housing laws are met.
Adhere to agency policy and procedure manual and Federal Fair Housing requirements
Work with the Director of Housing, Housing Managers and Asset Manager to ensure tenant documentation, property documentation and subsidy documentation are maintained.
The Nature and Wildlife Discovery Center (NWDC) is a 501(c)(3) nonprofit organization committed to fostering environmental stewardship and community health through nature education, wildlife rehabilitation, and outdoor recreation. For over 50 years, NWDC has been a vital resource for individuals and families seeking to connect with the natural world.
NWDC operates across two unique campuses in Southern Colorado:
Through hands-on learning experiences, public programs, and partnerships, NWDC serves thousands of visitors annually, including students, educators, researchers, and outdoor enthusiasts.
For more information, visit www.hikeandlearn.org.
This is an in-person position and will be based at either our Pueblo or Beulah office and may require travel between both locations as needed. The specific office location will be discussed with the selected candidate.
CORE DUTIES AND RESPONSIBILITIES
Core Competencies
Human Resources
Operations & Risk Management
Volunteer Coordination
Organizational & Office Management
QUALIFICATIONS
Additional Requirements
Hilltop’s mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.
Who We Are: At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.
The Part You’ll Play: Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. An overview of this position entails…This position is responsible for providing the planning, coordination and implementation of internal, external and fundraising events for the Marketing and Development Department. The position is also responsible for providing administrative support to the Marketing and Development Team. This position must use good judgment in prioritizing tasks, utilize effective time management, and maintain a high level of collaboration and communication at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Provide ongoing event management including planning and development, communication with programs sponsors/partners/vendors, organizing event details and supplies, performing day of event execution duties, and running post-event reports and collecting survey data.
2. Prepare and manage event budgets and accurately code and submit invoices, receipts, credit card expenses.
3. Coordinate the development of all materials related to events and fundraising activities, including digital, print and branded materials.
4. Recruit and coordinate with committee members and volunteers to assist in the planning and implementation of events.
5. Collaborate with Marketing and Development team to effectively promote events through a variety of channels.
6. Write and proof-read communications for events, asset development and department projects.
7. Provide administrative support to the Marketing and Development Team including, but not limited to, compiling data and reports as requested, coding invoices and credit card expenses, and processing sponsorship requests.
8. Participate in department brainstorming and future planning.
9. Input data, process donations (including cash), run reports, and manage dashboards in Hilltop’s donor relations software to support development activities.
10. Oversee the department’s calendar of activities, monitor inboxes and reply to messages in a professional and timely manner.
11. Provide project management for larger departmental projects through project management tools.
12. Represent and execute initiatives for downtown Grand Junction community relations.
More Specifically, In This Role We Request: This position requires some specific skills that we hope you can bring.
EDUCATION & EXPERIENCE
Two years of college or two years of related work experience is required. Bachelors in Business Administration, Marketing, Mass Communications, Public Relations, Social/Digital Media, or Nonprofit Administration is preferred.
CERTIFICATES, LICENSES & REGISTRATIONS
• Valid Colorado Driver’s License
Now Tell Us About You: Here’s your chance to shine! Hilltop recognizes the unique experiences, and skill sets every individual brings to the table. We know the journey is different for everyone. Please apply to share your background, education, previous experience or special qualities you can bring to this role. This position will stop accepting applications on 03/07/2025.
Before you join the Hilltopper Community: Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community.
CLEARANCES & HEALTH REQUIREMENTS
The following background checks are conducted by Hilltop Community Resources:
• Hilltop Criminal Background Check
• Sex Offender Registry
• Driving Record
• Department of Health and Human Services Office of Inspector General (OIG) Exclusion List
• Influenza Vaccination (recommended)
• Any other required vaccination
Perks and Benefits to Sweeten the Pot:
Hilltop’s mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.
Who We Are: At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.
The Part You’ll Play: Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. An overview of this position entails…This position is responsible for supporting parents and their children, preventing out-of-home placement or current placement disruption. Depending on assigned role, utilizes the Strengthening Families Protective Factors Framework and a variety of evidence-based practices to help families navigate the resources needed to become healthy, stable and safe.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Manage a caseload of 30 clients. Provide intake and referral services via phone and in person.
2. Interview the client and his/her family, other caregivers, and collateral entities to complete
assessments for long-term care or services, evaluation of physical and mental health, competency,
living environment, activities of daily living, support system, finances; discuss service options and
make referrals to community resources.
3. Develop a service plan based on evaluation of the client’s current support system and functional
assessment to determine client needs, availability of service providers, and use of intervention
tools to assist the client and/or client support system when appropriate.
4. Assists with filling out applications for specific, needed programs. Follows up with clients as
necessary to ensure service connections and delivery.
5. Participate in interdisciplinary team meetings regarding client care, advocacy, and services
coordination; attend conferences, workshops, and state training sessions regarding case
management, chronic disease, and other disabled and elderly population issues.
6. Collaboration with community partners is required for the ongoing success of the ADRC/Home
Connections program. Collaborate with the Area Agency on Aging Director, Western CO 2-1-1 staff,
and other community partners to leverage and pool resources to address unmet client needs.
7. Maintain accurate and timely records in the State’s database (SUDS), including assessments, care
plans, and other relevant documents. Manage other pertinent documents including release of
information forms, status reports, etc.
8. Responsible for answering the ADRC main line Monday through Friday. Assess callers’ needs and
provide appropriate referrals to community resources.
9. Offer person-centered counseling to individuals with physical, mental, and cognitive disabilities to
help individuals understand the benefits and limitations of long-term services and support options;
connect individuals to services and act as a liaison with service agencies.
10. Fiscally responsible for services approved and provided under the voucher services and Home
Connections program, including credit card purchases, submitting check requests, completing
appropriate coding and financial steps required for providers to be paid, and communicating with
providers about approved services.
11. Responsible for assisting clients with SAMS (Senior Assistance for Materials and Services)
applications. SAMS is a once-a-year financial assistance available to provide a service or good that
supports continuing independence.
12. Responsible for gathering all necessary information to present SAMS requests to review
committee. Completes purchases or payment requests and follow up with clients to close files
upon service completion.
More Specifically, In This Role We Request: This position requires some specific skills that we hope you can bring.
EDUCATION & EXPERIENCE
• Bachelor’s degree in behavioral science, human services, or a related field, OR four years of relevant
case management experience.
• Equivalent combinations of education and experience may be considered.
CERTIFICATES, LICENSES & REGISTRATIONS
• Valid Colorado Driver’s License
Now Tell Us About You: Here’s your chance to shine! Hilltop recognizes the unique experiences, and skill sets every individual brings to the table. We know the journey is different for everyone. Please apply to share your background, education, previous experience or special qualities you can bring to this role. This position will stop accepting applications on 03/12/2025.
Before you join the Hilltopper Community: Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community.
CLEARANCES & HEALTH REQUIREMENTS
The following background checks are conducted by Hilltop Community Resources:
• Hilltop Criminal Background Check
• Sex Offender Registry
• Driving Record
• Colorado Adult Protective Services Background Check (CAPS)
• Department of Health and Human Services Office of Inspector General (OIG) Exclusion List
• Non-Facility Fingerprint Card
• Non-Facility TRAILS (Child Abuse Registry)
• Influenza Vaccination (recommended)
• Any other required vaccination
Perks and Benefits to Sweeten the Pot:
Are you passionate about supporting early childcare programs and making a difference in the lives of children? Early Learning Ventures (ELV) is seeking a Client Success Specialist to join our Business Services Team. In this role, you will interact with early childcare programs, directors, key staff, and other stakeholders to provide and process information in response to inquiries, concerns, and requests about ELV’s shared services products and services. You will train early childcare programs on the use of ELV’s web-based software system, online resource platform, and third-party financial services solution.
Key Responsibilities:
Qualifications:
Education & Experience:
Remote Office Requirements:
About Commún:
Commún is a Colorado-based nonprofit dedicated to building community resilience by centering community voice, cultivating a sense of belonging, and realizing equity. We partner with directly impacted community members to co-design and lead programs, services, and spaces that address our community’s most pressing needs. Our current programming focuses on mental health, food sovereignty, community organizing, case navigation and economic vitality. Commún is experiencing rapid growth and was recently awarded a $20 million EPA grant to help establish a Community Center, set to open by Summer 2026.
Overview:
The Executive Assistant will provide high-level administrative support to the Executive Director, ensuring seamless day-to-day operations, scheduling, and communications. This role is essential in maximizing the Executive Director’s time and ensuring organizational priorities are met efficiently. The ideal candidate is a proactive, resourceful self-starter who thrives in a fast-paced environment. They will help translate visionary ideas into clear, actionable steps while managing multiple priorities with adaptability and focus. Strong emotional intelligence is key, as this role requires skillfully navigating dynamic conversations, redirecting discussions when needed, and maintaining professionalism and integrity.
Additionally, the Executive Assistant must be open to direct feedback, demonstrate a growth mindset, and continuously refine their skills to meet the evolving needs of the organization.
We are committed to finding the right person for this role and can offer a flexible shedule based on their needs – anywhere between 20-40 hours per week. if you’re interested but unsure about the schedule, we encourage you to apply so we can explore options together.
Key Responsibilities:
Administrative Support:
● Manage and prioritize the Executive Director’s calendar, including scheduling meetings, appointments, and donor relations.
● Coordinate internal and external meetings, including board meetings, staff meetings, and meetings with partners, donors, and key stakeholders.
● Prepare and edit correspondence, presentations, reports, and other documents for the Executive Director.
● Monitor and manage the Executive Director’s email inbox, responding on their behalf when appropriate.
● Handle confidential information with discretion and maintain the highest standards of professionalism.
Project Management:
● Track and help drive completion of key deliverables and follow up on outstanding items from meetings and projects.
● Assist with key documentation and planning of the Loretto Heights community center re-development including but not limited to grant management, Davis Bacon documentation, donor thank yous, and donor tours support.
● Prepare materials for meetings, presentations, and reports, ensuring accuracy, clarity, and timeliness.
● Maintain the Executive Director’s task list and help prioritize actions to ensure deadlines are met.
Board and Stakeholder Liaison:
● Support Executive Director with Commún’s bilingual board of directors, including preparing meeting materials, managing communications, and recording minutes.
● Assist in donor and partner engagement by managing correspondence and follow-ups on behalf of the Executive Director.
● Support with the capital campaign and annual donor giving campaigns. Complete donor and foundation research to help find new opportunities.
Operations Support:
● Collaborate with the finance and HR teams on budget tracking, expense reporting, and employee onboarding processes as needed.
● Provide logistical support for large organizational events and fundraising efforts.
● Assist in developing and implementing systems to improve operational efficiency as the organization grows.
Communications:
● Draft and manage high-level communications for the Executive Director, including correspondence, donor communications, and external outreach.
● Ensure timely responses to internal and external inquiries on behalf of the Executive Director.
Required Qualifications
● Experience: 7+ years of experience providing high-level support to C-suite executives, specifically as an Executive Assistant, Administrative Assistant, or in a related role, ideally in a nonprofit or mission-driven environment.
● Education: Bachelor’s degree in Business Administration, Nonprofit Management, Communications, or a related field preferred, but not required.
● Skills:
○ Fluent and proficient in English, bilingual in Spanish or Arabic is a bonus
○ Strong organizational and time management skills, with a keen attention to detail.
○ Excellent written and oral communication abilities.
○ Ability to prioritize tasks and manage multiple projects simultaneously.
○ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace; experience with project management tools is a plus.
○ Experience working with donor databases (DonorPerfect) and CRM systems is a bonus.
○ Ability to maintain confidentiality and handle sensitive information with discretion.
○ Experience in real estate is a plus
Desired Skills
● A proactive, problem-solving attitude with the ability to anticipate needs.
● Experience in relationship cultivation, individual fundraising and donor management
● Flexibility and adaptability in a dynamic work environment.
● Ability to pivot quickly when triaging needs.
● Strong interpersonal skills, with the ability to work effectively with diverse groups of people.
● Commitment to the mission and values of Commún.
● Strong understanding of power, privilege and oppression or desire to learn