The Housing Case Manager is responsible for the effective and efficient management of screening, enrolling, and supervising of families seeking permanent housing. The position includes case management of clients housed at the organization’s short-term shelter and/or enrolled in each of the agency’s homeless prevention and rapid rehousing programs
Duties & Responsibilities:
Assesses clients, evaluates effectiveness of housing plans and progress made by client towards finding permanent housing. Maintains and reports applicable statistics regarding programs and client services. Performs miscellaneous job-related duties as assigned.
The primary function of the case managers is to advocate for and support the clients. Case managers understand the importance of achieving quality outcomes for their clients and commit to the appropriate use of resources and empowerment of clients in a manner that is supportive and objective.
Qualifications & Skills:
· Ability to meet the public in a professional manner and treat homeless persons with respect and dignity.
Demonstrated qualities of empathy, assertiveness, organization, a high degree of integrity, and responsibility.
Must collaborate well with other co-workers. Must possess qualities of assertiveness and empathy, and have knowledge of community resources, case management, and program development. This position requires sensitivity to religious, cultural, and socioeconomic issues and preferences of client families. The principles of equity, confidentiality, and privacy are to be maintained at all times.
Must be fluent in English. (Spanish fluency preferred as second language). Ability to read, understand and follow oral and written instructions. Ability to communicate clearly.
A Bachelor of Arts in Social Service or a related field with three-five years of experience in a related field. Counseling, case management, program development, and statistical skills are desirable.
Ethical Standards: The position of Housing Case Manager requires a high degree of interaction with the public (Landlords, new applicants, other programs, and agencies, etc.) and, as such, necessitates that the incumbent display the highest degree of personal and professional integrity. It requires sensitivity to the religious, cultural, and socioeconomic issues and preferences of client families. The principles of equality, confidentiality and privacy are to be maintained at all times.
Equal Opportunity Employment Policy: The Greeley Family House follows an equal opportunity employment policy and employs personnel without regard to race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, physical or mental ability, veteran status, military obligations, and marital status.
Hours of Employment: Hours of work vary to meet the schedules of the families. Case management and site visits may occur outside normal business hours. Work week is 40 hours per week, with the flexibility needed to meet the client’s work schedules. Company paid cellphone and laptop provided.
Travel: Some out-of-town travel may be necessary for this position and employees must maintain reliable transportation with proper registration and insurance verification required. Mileage reimbursement rates Benefits
· Health
Insurance (90% employer paid)
· Life
Insurance
· Employer-match
IRA (up to 3%)
· Annual
Leave
· Paid
Holidays (9 /year)
· Sickleave
earned immediately
· FAMLI
Leave Act
· Workers
Compensation
· Unemployment
· Flexible
work schedule set by the IRS will apply for all business-related travel.