Colorado Nonprofit Association

Major Gifts Operations Manager

 Water For People is a global nonprofit working across nine countries, bringing together communities, local entrepreneurs, and governments to build and maintain water and sanitation services that will last. We have a sustainable solution to end the global water and sanitation crisis, and our employees across the world help drive this solution.  

ABOUT THIS ROLE 

The Major Gifts Operations Manager supports the Major Gifts team in identifying and managing complex donor partnerships through prospect research, writing, and cross-team collaboration. Major Gift donors are defined as giving a minimum of $10,000 annually and include individuals, foundations (private, family, and corporate), and corporations. This position provides strategic collaboration and support on Major Gifts donor accounts and works in close partnership with Relationship Managers. The role will collaborate with Grant Writers, Donor Engagement, Strategic Communications, and Global Programs teams as integral parts of fostering, maintaining, and growing Major Gifts donors.  

This position leads the Major Gifts team prospecting process and pipeline management. This includes supporting frontline fundraisers’ prospect strategy development and management to increase the likelihood of securing new and future contributions at all levels. Furthermore, the Major Gifts Operations Manager serves as a key strategic and operational interface with the Finance and Global Program teams to ensure cross-functional and multi-disciplinary collaboration on matters critical to Water For People’s revenue success. 

IN THIS ROLE YOU WILL  

• Manage the prospecting process as a whole, including a team prospect pipeline, to stimulate movement of prospects and keep Relationship Managers RMs accountable in identification and qualification of prospects.  
• Coordinate and manage the identification, research, and/or initial outreach of prospects. 
• Support RMs with the development and execution of strategy for each $100,000+ individual, corporate, or foundation account, leveraging other staff as appropriate. 
• Develop, refine, and promote efficiencies across Major Gifts and Donor Impact teams through the creation or improvement of systems and processes for knowledge sharing, prospecting, prospect management, impact messaging, and more. 
• Lead the review and analysis of “Portfolio Roadmaps” for RMs and develop quarterly targets. 
• Utilize Raiser’s Edge (donor database system) as a means to capture and track progress on prospects 
• Ensure clear lines of communication and alignment between Donor Impact sub-teams and external teams around internal and external deadlines for meeting donor needs and/or requirements.  
• Coordinate with Donor Engagement sub-team around campaigns and mailings with the perspective on how or when to leverage materials for Major Gifts accounts. 
• Interface directly with prospects and donors as needed/requested by RMs.  
• Encourage a culture of sales and gratitude across Donor Impact and Water For People.  
• As needed, advise, support, and/or lead on the development of fundraising tools including, but not limited to, Engagement Tools, Country Overview documents, the Impact (Annual) Report, Water For People’s website, etc. 
• In partnership with Grant Writers and Global Programs, have confidence in reading and using the Global Program informational tools including Multi-year Operational Plans, Costs to Reach Everyone, and Tracking Spreadsheets.  
• Coordinate with Influence and Strategic Communications teams on conference and event participation to review participation with Major Gifts for prospecting and donor meetings. 

Don’t meet every single requirement but you are excited about this role? Water For People is committed to building a diverse, inclusive and authentic workplace, so we encourage you to apply even if your past experience does not align perfectly with every qualification listed above.  

YOU WILL EXCEL IN THIS ROLE IF YOU HAVE  

• Bachelor’s Degree or equivalent work experience is required. 
• Minimum 3 years’ experience working within a mission driven organization. 
• Strong project management skills. 
• A creative thinker, with excellent written and verbal communication skills. 
• Promotion of positive organizational culture and commitment to the Water For People values. 

BONUS POINTS IF YOU HAVE  

• Oral and written Spanish proficiency. 
• Cultural competency and comfort in working across different languages, time zones, and cultures. 

MORE ABOUT THIS ROLE 

· Ability to travel up to 10% of the time domestically and internationally to developing countries, where travel is rugged. 

· Remote work opportunity.  

· This position will be based in any US state except NY, NJ, WA, VT, HI or CA. You must be a citizen or legally authorized to work in this country.  

· Open – office environment if you choose to work from the Greenwood Village, Colorado office. 

· Ability to work outside regular business hours at times to meet with personnel located in other time zones. 

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.