Colorado Nonprofit Association

Housing Coordinator

Housing Coordinator, Housing Navigation Center Job Description 

United Way of Weld County  



Through the vision and support of United Way donors and volunteers, together we are building a better Weld County, one where: 

· children are reading to learn by the start of fourth grade 

· youth are working at good jobs by age 25 

· families have stable housing 

· older adults are aging well and 

· people are connecting to the help they need. 


The Housing Navigation Center (HNC) is a physical location where those experiencing homelessness receive help to regain housing and those at risk of homelessness are prevented from losing their housing. The Housing Coordinator will be based at the HNC and is responsible for providing case management and housing coordination for households experiencing homelessness. Housing Coordinators work with individuals that engage on site. Coordinators advocate to ensure the most vulnerable households experiencing homelessness in the community are connected to supports to find stable and permanent housing. Housing Coordinators provide person-centered care, working toward stability and self-sufficiency, with the ultimate goal of obtaining stable housing.  


Housing coordination is a collaborative approach where the worker and guest focuses on overcoming challenges that may be preventing the household in obtaining stable housing. They facilitate connections to community agencies to coordinate care and connect households to additional resources, and ensure households have ties to their community and support systems. Additionally, this position will ensure a smooth transition from homelessness to housing and broker resources that help individuals maintain housing. This includes but is not limited to regular home visits and case management, tenant education, landlord facilitation and mediation, neighbor skills, assistance in applying
for benefits, etc.



· Utilize Housing First, trauma-informed care, person centered, and culturally competent principles when interacting with guests – from point of intake to housing case management  

· Utilize motivational interviewing to engage guests in identifying barriers and developing holistic housing plans  

· Complete intakes for people entering into services utilizing Homeless Management Information System (HMIS)  

· Coordinate with community partners to ensure HNC guests are connecting to appropriate community resources 

· De-escalate and mitigate conflicts or concerns with guests  

· Report and maintain documentation in compliance will all agency, state, and federal requirements, including HMIS data entry  

· Assist with regular HNC and Shelter operations as needed, including possible occasional evening and weekend hours to assist guests at the overnight cold weather shelter when additional staffing is needed due to extreme weather 

· Attend community events and trainings when appropriate 


United Way of Weld County General  

· Support and promote the mission, values, goals and objectives of United Way, including representing United Way in professional organizations and the community (as assigned). 

· Support fundraising efforts of United Way and activities that support United Way. 

· Support United Way annual events, disaster response, and other activities as assigned. 

· Participate in staff meetings and in service opportunities. 

· Contribute to organizational promotions including writing promotional copy, proofreading informational and campaign materials, participation in outreach, etc. 

· Other duties as assigned. 



· Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations. 

· Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. 

· Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement. 

· Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. 

· Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. 



· Excellent customer service and phone skills 

· Effective interpersonal communication skills including one-on-one conversations 

· Ability to multi-task with constantly changing priorities and excellent follow-through skills 

· Ability to work independently and as a team player 

· Case management and charting skills 

· Bi-lingual English/Spanish preferred 

· Ability and desire to work with people from various backgrounds and/or limited English capabilities 



· Associates degree or equivalent experience in related areas 

· Experience and willingness to work with highly vulnerable individuals and people experiencing homelessness 




· Full-time (40 hours), non-exempt 

· Pay Range (H4): $18.03- $20.30 per hour 

o Plus $.48 per hour Spanish speaking differential, if applicable 

· Supervisory duties: no direct reports 

· Reports to: Lead Housing Coordinator  

· Location: Greeley, CO  

· Eligible for remote work: on occasion, with Supervisor approval 

· Background check required