Colorado Nonprofit Association

Shelter Supervisor

The PLACE is looking for a flexible supervisor to work in partnership with organizational leadership to provide direct care and other services designed to end youth homelessness in Colorado Springs. The Shelter Supervisor will foster a trauma-informed work environment of dignity, respect, and caring. The person in this position will be based out of The PLACE’s 20-bed shelter, serving youth ages 15-20.

Under the leadership of the Shelter Manager, the Shelter Supervisor will be responsible for maintaining a standard of excellence within the shelter facility and its programs. The Shelter Supervisor oversees the shelter environment and the direct care staff during evening and weekend shifts. Additionally, the position acts as back up to the Shelter Manager who leads the shelter team, shelter volunteers, and youth in residence.

The Shelter Supervisor will provide continuity in data collection, data entry, emergency response, meal planning, staff scheduling, and maintenance of a safe and positive shelter environment. The person in this position will ensure that interactions, interventions, and environments at The PLACE are trauma-informed and emphasize the physical and emotional safety of youth, volunteers, and staff.


The job duties of this position are performed personally, in cooperation with your manager, and/or in coordination with other staff. Additional work functions and duties may be assigned.

Essential Functions

Minimum Qualifications:


Knowledge, Skills, and Abilities:



Because of The PLACE’s unique function in the community working with vulnerable youth who have experienced trauma including homelessness, the young people with whom we work at times exhibit behavior challenging adult authority. Employees in this position may at time be subject to work areas that could include physical conditions such as inclement weather or temperature extremes, sharps, drugs and paraphernalia, and interpersonal contact from non-employees that include sexual innuendo and raw, abusive or threatening language. Employees in this position may be subject to long hours on their feet in a shelter environment.
Employees must be comfortable providing safer sex supplies and bleach kits to youth.

The PLACE provides personal protective equipment (PPE) and safety training to prepare and protect The PLACE employees in these uncontrolled environments. Compliance with safety protocol is required, which may include the use of PPE, involvement of law enforcement, and/or enactment of emergency protocols, detailed in The PLACE’s Emergency Operations Plan.