Colorado Nonprofit Association

Victim Advocate and Outreach Coordinator

Victim Advocate and Outreach Coordinator — Job Description  

Location: Denver – Remote/Local Travel 

Reports to: Director of Programs and Operations  

Compensation: $55,000/Year 


The Initiative is a Denver-based, statewide victim services organization specializing in working with people with disabilities who are experiencing domestic violence, abuse, or related crimes. We are looking for a Victim Advocate and Outreach Coordinator to provide direct victim services to survivors and meet outreach-related
deliverables and goals through community engagement activities.

The Victim Advocate and Outreach Coordinator provides and coordinates trauma-informed, advocacy- based victim services to survivors of domestic violence and abuse. This position is key to ensuring that The Initiative is providing high- quality, culturally appropriate services to survivors of abuse across the state of Colorado. The Victim Advocate and Outreach Coordinator will also engage in relevant outreach activities, engaging with community organizations, law enforcement agencies,
and community members to spread awareness about The Initiative, facilitate collaboration and partnerships, and ensure all services provided by The Initiative are community-led.


Job Responsibilities: 

Direct Service and Advocacy (25 Hours) 

Perform initial client intake and provide information on confidentiality and grievance policies, along with Victim’s Rights Act and the Americans with Disabilities Act information 

Manage hotline: answer phone calls and text messages that are received via the hotline, listen to voicemails, and add potential new clients to the intake list 

Provide safety planning 

Provide advocacy services and problem solve with clients to help them receive the assistance they need 

Provide accompaniment to court appointments 

Provide crisis counseling and domestic violence awareness counseling 

Develop an implementation plan with clients, with all available information and resources, and help clients navigate available community resources 

Provide clients with assistance in receiving government-provided benefits 

Provide information on other services that might be available to clients such as Victim’s Compensation 

Provide information and assistance with the Address Confidentiality Program 

Provide affordable housing counseling and assistance with housing vouchers 

Provide emergency financial assistance, complying with organizational policies 

Collaborate with other organizations to provide wraparound services 

Conduct close-out surveys and follow-ups with clients  

Complete other miscellaneous tasks or objectives as requested 


Community Engagement (12 Hours) 

Conduct outreach activities related to successful completion of our goals with funding agencies and organizations 

Participate in virtual briefings to help clients obtain their housing vouchers 

Co-Advocacy: Collaborate with other agencies to provide services to clients that The Initiative might not offer 

Collaborate with shelters and safehouses to coordinate transportation for clients to their facilities 

Create training materials, as needed, to meet deliverables and provide up-to-date information to participants of trainings 

Track, review, and file data collected from outreach events and ensure adherence to policies stipulated by our funders 


Data and Outcomes (3 Hours) 

Provide data to the Director of Programs and Operations in a timely manner and respond to requests for data updates promptly 

Attend weekly staff meetings to report on status of program and to receive support for complex cases 

Attend weekly one on ones with Director of Programs and Operations to discuss performance and areas for growth and development 

Track financial assistance survey results and accurately report them (Flex Fund and internal surveys) 

Maintain and update client files, document all contacts with clients using case management software 



1-2 years of victim advocacy experience 

1-2 years of experience working with vulnerable populations 

1-2 years of experience working with case management software 

Ability to work collaboratively within a diverse team 

Ability to network and cultivate strong relationships 

Comfort in presenting to large groups of people  

Proficiency with technology related to working in a remote environment 

Ability to communicate clearly and effectively 

Bilingual (preferred, not mandatory) 


***Qualified candidates should send their resumes to 

***Diverse candidates or those with lived experience encouraged to apply.