Colorado Nonprofit Association

Communications Associate

Responsibilities

The Associate will work with all of the Conservancy’s departments to assist in ongoing internal and external communications and be responsible for implementing comprehensive communications strategies to promote the High Line Canal’s programs, events, and impact under the supervision of the Marketing Manager. To support this work, the primary responsibilities of the Communications Associate include:

External Communications and Outreach

• Manage the Canal Cares Line
• Oversee the ongoing responses to public inquiries that come through the general email inbox and social media.
• Manage office hours and phone coverage.
• Maintain an up-to-date log of all inquiries
• Create engaging content for social media platforms, website, and other digital channels to reach target audiences and increase brand awareness.
• Assist with writing, building and testing of email marketing as needed.
• Maintain an up-to-date FAQ document as a resource for all public questions.
• Support event planning and execution, including updating marketing materials, coordinating logistics, and engaging attendees.
• Manage and organize photos and other marketing collateral.
• Facilitate connections between the Conservancy and community by seeking out tabling, presentation and other outreach opportunities.
• Manage inquiries and logistics of community tabling and presentation opportunities.
• Improve and maintain general Conservancy presentation materials, messaging and visuals.
• Advance the Conservancy’s diversity and equity goals by utilizing effective communication strategies and best practices.

Internal Communications

• Support Board of Directors communication, including committee and Board calendar invites, meeting packets and minutes.
• Support metrics and dashboard tracking and updates.
• Support various day-to-day operations of the office, including coordination of phone, office hours organizing quarterly staff lunches.
• Assist CEO with occasional communications and administrative tasks as needed (communications, meeting scheduling etc.).
• Support mailing of High Liner medallions, merchandise and guidebooks.

Knowledge and Experience
The ideal candidate will have a strong identification with the mission and purpose of the High Line Canal Conservancy and will bring the following knowledge, experience, skills and abilities:

• Minimum 1 years of relevant work experience
• Bachelor’s degree or commensurate experience
• Strong writing and communications skills
• Graphic design experience and proficiency with Adobe Creative Suite (InDesign, Photoshop and Illustrator) and/or Canva
• Strong organizational skills to manage a variety of tasks
• Experience with and understanding of all social media platforms
• Experience with WordPress and basic website management
• Experience working with email marketing platforms such as Mailchimp
• Proficiency with Microsoft Office Word, Excel, PowerPoint and Outlook
• Experience developing culturally relevant content for diverse audiences
• Bilingual, English/Spanish a plus

Abilities and Personal Characteristics
The ideal candidate will have a strong identification with the mission and purpose of the High Line Canal Conservancy and will bring the following characteristics:

• Collaborative: Ability to utilize excellent interpersonal communication skills to work cooperatively with colleagues in a small-team environment, coordinate closely with partners and stakeholders, and to work efficiently, meet deadlines and maintain accurate records.
• Self-motivated: Ability to work independently and is highly organized with strong problem-solving skills, attention to detail and an ability to multi-task.
• Adaptable: Demonstrates a willingness to be flexible, versatile and/or tolerant in a changing work environment while maintaining effectiveness and efficiency.
• Inclusive: Committed to reducing barriers that prevent equitable access to outdoor spaces, decision making processes and other resources related to engagement in nature and the outdoors.