Colorado Nonprofit Association

Business Operations Director

Business Operations Director

Hours: Full-time, exempt

Reports to: Executive Director

Salary: $88,000-$103,000, dependent on experience

Benefits: Competitive PTO, full health benefits package, professional development

Location: Denver, Colorado (on-site)

ABOUT THE GROWHAUS

The mission of The GrowHaus is to cultivate community-driven food justice through education and food access. We offer food access programming, educational opportunities related to growing and cooking food, and overall wellness. We strive to be a community-driven organization, with all programs led and implemented by members of our community or others from similar neighborhoods.

ABOUT THE ROLE

The GrowHaus seeks a talented Business Operations Director to play a key role in shaping our next chapter. Upon receiving several large grants, The GrowHaus is embarking on its next growth phase. We are in the midst of defining our next big project, which may involve real estate and facilities management and/or establishing a new product. We seek an experienced business leader with an entrepreneurial mindset to meet our growing needs, oversee our operations and finances, and help us build capacity to enhance our programming and impact. This is a unique opportunity for an experienced nonprofit or small business professional to join a dedicated team of food justice experts and contribute to the next big chapter of The GrowHaus.

The Business Operations Director will be tasked with managing the day-to-day operations at The GrowHaus. This work will include, but is not limited to, financial oversight and budget tracking, facilities management, human resources support, implementing internal systems for efficiency and accountability, supporting IT and general administrative functions, managing organizational insurance and risk protocols, and contributing to strategic planning and decision-making processes. In collaboration with the Executive Director and Board of Directors, the Business Operations Director will ensure our internal systems are secure, efficient, and sustainable by driving our work around risk mitigation, financial planning, and legal compliance.

The ideal candidate is an experienced nonprofit or small business leader who is driven, strategic, and proactive in their approach to overseeing operations, managing teams, and overseeing sound financial planning practices. The Business Operations Director should be an experienced people manager who values personal and professional growth and can hit the ground running and learn on the fly while simultaneously applying learned practices and a forward-thinking mindset to enhance the internal structure of The GrowHaus. The ideal candidate should have a well-rounded background in nonprofit or small business operations, with the ability to support the Executive Director in managing all GrowHaus stakeholders and representing the organization to all external partners. This person must be bilingual (English/Spanish) and will be successful if they are highly organized, proactive, flexible, collaborative, grounded, optimistic, and a diplomatic leader with high emotional intelligence. We are seeking a hands-on individual who leads by example and collaborative inclusion. Interpersonal skills, empathetic leadership, and commitment to stewarding a richly diverse culture are essential qualities for this position.

DUTIES AND RESPONSIBILITIES

Operations (60%)

Ensure operations at all levels of the organization function efficiently and effectively, and manage our facilities and new projects. This includes, but is not limited to:

• Leading efforts to mitigate risk, manage compliance efforts, and maintain a strategic viewpoint on all regulations, codes, zoning, licenses, and other relevant requirements
• Oversight of and primary point of contact for all general infrastructure operations, including leases, maintenance, permits, and required reporting and filings
• Oversight of contract and vendor management and management of all invoicing
• Oversight of and primary point of contact for all construction and facilities management
• Leading security and safety protocols for all emergency procedures
• Providing supplemental support for internal IT needs and ensuring staff is adequately trained on all technologies utilized within the organization
• Oversight and day-to-day management of all front office operations, including the warehouse and administrative issues related to tech, supplies, equipment, and vehicle maintenance

Human Resources and Personnel Management (25%)

Support the GrowHaus staff and staffing needs as a steward of the organization’s mission, goals, and culture to ensure compliance, stay current on changing regulations, and manage associated financial planning requirements. This includes, but is not limited to:

• Monitoring of local, state, and federal regulations to ensure compliance with all applicable laws and regulations and apply changes and updates when necessary
• Ensuring fair, equitable, and transparent employment and compensation practices are in place
• Development, refinement, and upkeep of all HR policies, processes, and manuals, including the employee handbook; standardized processes in staff hiring, training, onboarding, and offboarding systems; the performance management system, including proper performance evaluations and documentation; and the staff professional development system and relevant training programs
• Management and oversight of all employee benefits
• Support of The GrowHaus’s strategic plan by developing and managing systems to monitor progress, define and address gap areas, assess and monitor teamwork plans, measure goals, and manage quarterly check-ins within each department
• Ensuring successful internal communications across the organization
• Planning of staff meetings and appreciation events

Financial Oversight (15%)

Oversee and support internal financial operations and systems to ensure the financial integrity and viability of The GrowHaus. This includes, but is not limited to:

• Maintaining general knowledge of nonprofit accounting principles and reporting requirements
• Serving as the main liaison with external bookkeepers, accountants, and finance contractors
• Leading the annual audit process
• Supporting the annual budgeting process
• Collaborating with external contractors on any necessary reports or forecasts, as requested by the Executive Director or Board of Directors
• Supporting the grant tracking process for each department
• Management of payroll processing and time cards
• Oversight of the annual state charitable compliance process

KNOWLEDGE AND ABILITIES

The ideal candidate is committed to advancing The GrowHaus’s mission and strategic goals. In addition, you should have:

• A collaborative leadership style that encompasses learned practices and applied successes with new opportunities to grow and develop as an executive
• A forward-thinking approach to establishing and managing systems and best practices
• A firm, consistent, hands-on approach and attention to detail
• An organized work style, with the ability to follow through on work assignments independently
• A collaborative and inclusive approach to problem-solving
• Strong interpersonal skills, including an ability to navigate and resolve conflict in a manner that values and respects relationships
• The ability to manage various tasks, requests, and inquiries in an efficient and timely manner
• The ability to adhere to internal policies and exercise sound judgment in maintaining confidentiality of all organizational information
• A commitment to anti-racism and all forms of equity, both internally in our organization and externally in the communities that we serve

SKILLS AND QUALIFICATIONS

• Fluent bilingual communicator (English/Spanish), both written and oral
• 5+ professional experience in business administration, finance, or accounting in the nonprofit sector or in a small business setting
• 5+ years in a leadership role or independently leading a business function
• General understanding of nonprofit accounting principles
• Experience leading and coordinating annual audits, documentation, and preparation
• Experience with grant management
• Demonstrated experience in personnel management and human resources
• Experience managing and directly contributing to the success of complex, multi-department operations
• Comfort and experience with Google Workplace administration for a mid-size organization, along with the ability to learn or onboard other technologies that contribute to the functioning of a multi-faceted nonprofit organization

COMPENSATION AND BENEFITS

This a full-time, exempt position with a salary range of $88,000-$103,000 per year. Compensation is based on verifiable experience and qualifications. Benefits include full medical coverage, FAMLI, retirement savings plan, competitive PTO (three weeks vacation plus one week sick leave), generous company holidays, and continuous professional development opportunities. The majority of this job will take place onsite at our Denver location. A flexible work schedule to accommodate remote work is available as necessary and only upon request.

The GrowHaus is an equal opportunity employer dedicated to a policy of non-discrimination and equal opportunity for all employees and qualified applicants. People with disabilities, people of color, indigenous people, and LGBTQ candidates are strongly encouraged to apply. Fluency in Spanish is required.

The applicant should be comfortable regularly lifting and moving items weighing up to 75 pounds and operating heavy machinery.

APPLICATION PROCESS AND TIMELINE

Please email your cover letter, resume, and three references to hr@thegrowhaus.org with the subject line “Business Operations Director”. In your letter, please tell us why you are interested in joining The GrowHaus team, your personal alignment with our mission, your professional and personal experience with nonprofit organizations, and your level of Spanish fluency. Applications without these requested components will not be considered.

Deadline to apply: April 23, 2025.

The GrowHaus Policy on the Use of AI for Job Application Materials

At The GrowHaus, authenticity and integrity are central to our hiring process. While we recognize that AI tools may be used to create application materials such as résumés and cover letters, transparency is essential. Applicants are required to disclose whether AI tools were used to prepare their materials. The only exception to this requirement is for applicants using AI as an accessibility support due to a disability; in such cases, disclosure is at your discretion. We respect and fully support accessibility needs.

Application materials must truthfully reflect your skills, experiences, and achievements. The use of AI must not lead to misrepresentation or inaccuracies in your submission. We seek authenticity because AI cannot replace the value of genuine human input. Even when AI tools are used, your application should present your unique experiences and voice. We value genuine connections and want to engage with individuals whose materials convey their authentic stories and capabilities.

The GrowHaus is committed to an inclusive and accessible hiring process for all applicants. If you require any accommodations during the application process, please contact hr@thegrowhaus.org.