Colorado Nonprofit Association

Fund Development and Marketing Manager

Overview

The Fund Development and Marketing Manager reports to the Director of Fund Development and Marketing and is responsible for implementation of strategic marketing and annual giving fundraising activities including digital, print, and social media communications, acquisition of individual donations, and grant solicitation. This position has no direct reports. Because Step Denver is entirely funded by philanthropy, this role has a significant impact on the mission and men served.

Primary Responsibilities:

Fund development activities

• Implement fund development plans in accordance with ethical fundraising principles.

• Monitor timelines for various fundraising activities to ensure strategic plans and critical fundraising processes are carried out in a timely manner.

• Ensure strong donor relations by tracking and implementing annual recognition of corporate partners and stewardship activities for individual donors and ensuring follow through on tasks outlined in the fundraising strategic plan.

• Write grant proposals and reports, providing the Director of Fund Development ample time for review and any necessary collaboration. Maintain grant tracking timeline and ensure proposals and reports are submitted prior to deadlines.

• As needed, assist in the preparation of presentation materials for corporate and individual solicitations conducted by the Director of Fund Development and Marketing.

• Utilizing best practices, develop direct mail appeals and newsletters to raise sufficient funds for annual program support.

• While Step Denver’s fundraising strategy does not include event fundraising, events may be held on special occasions. In those instances, assist with the planning and execution focusing on logistics, administrative details, and volunteer coordination.

Record keeping and administration

• Enter department expenses into the shared reporting system upon receipt.

• Maintain deposit records on a weekly/monthly basis for reporting and reconciliation.

• Utilize the Salesforce Database to enter donations with accuracy and to generate timely acknowledgement letters and reports, while respecting the privacy and confidentiality of donor information. Update records regularly to maintain accuracy.

• Prepare mailing lists for direct mail and email communications.

Support marketing and promotion of the organization

• Coordinate social media outreach and post multiple times per week to Facebook, Twitter, and Instagram. Work in collaboration with program staff to acquire appropriate content. Ensure all posts are in keeping with the Step Denver brand.

• Maintain marketing plan tracking as instructed and prepare media releases as needed.

• Maintain marketing materials and coordinate restocking in a timely manner.

• Write articles/updates for the news section of Step Denver’s website and conduct other necessary edits to the WordPress site as needed (training provided).

Core Competencies:

• Mission-Centered: Put the men served first by showing respect and protecting their anonymity when requested. Approach the work and make decisions with a central focus on mission advancement and improving Step Denver’s ability to serve more men well.

• Creativity/Innovation: Introduce new and unique ways to increase social media, online, and donor engagement.

• Relationship Building: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.

• Effective Communication: Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques.

• Donor Needs Focus: Anticipate, understand, and respond to the needs of donors, under the direction of the Director of Fund Development and Marketing, to meet or exceed their expectations within the organizational parameters.

• Teamwork: Work cooperatively and effectively with others to resolve problems and enhance organizational effectiveness. Promote positive collaboration between the Development & Marketing department and the Programs team.

• Organization: Prioritize tasks, keep organized and accurate records, monitor progress towards goals, and track details, data, information, and activities.

• Problem Solving: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Additional Responsibilities:

• Maintain all necessary files.

• Use effective written and verbal communication skills.

• Use effective interpersonal skills and treat everyone with dignity and respect.

• Return phone calls, e-mails, and correspondence in a timely manner.

• Immediately advise supervisor of significant and unexpected problems.

• Promote and demonstrate teamwork and cooperation.

• Complete assignments, projects, reports, and paperwork accurately and timely.

• Safeguard all Step Denver property.

• Follow all of Step Denver’s policies and procedures. Act in a safe manner at all times.

• Act as a good steward of program funds and resources.

• Work flexible schedules, overtime, weekends, and holidays if required with the compensation of additional time off to maintain a healthy life balance.

• Drive safely and maintain all necessary personal insurance while on company business.

• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Strong written and verbal communication skills.

• Knowledge of social media platforms and fundraising and marketing best practices.

• Knowledge of CRM platform use for documentation and reporting.

• Proficiency in the use of content management systems (website) preferred.

• Knowledge of special events coordination.

• Proficiency in the use of: Word, Excel, PowerPoint, and Outlook.

Qualifications:

• This position would optimally require an Associate Degree with a minimum of three years of experience – five or more years preferred – in Development or a related field. Each candidate’s qualifications will be evaluated individually.

• This position requires advanced writing capabilities as well as intermediate graphic design and video editing capabilities.

• Individuals in recovery from the disease of addiction who are working a program for that recovery and have maintained a minimum of one year of sobriety are encouraged to apply.

• This position requires familiarity and competency in Salesforce or other Customer Relations Management software tools as well as design programs including Canva and Adobe Creative products.

• Candidate must be able to pass a criminal background check.