Colorado Nonprofit Association

Supportive Housing Services & Property Management Liaison

 St. Francis Center (SFC), a ministry of the Episcopal Diocese of Colorado, was established in June 1983. SFC is a refuge for men and women who are homeless in the metro Denver area. Our programs and services are tailored toward adult women and men, and focus on daytime shelter, social services, health and wellness, housing, employment, and outreach. At SFC, “guests” have the opportunity to work with a variety of specialists, depending on their individual needs, which is often the first step toward transformation and ultimately self-sufficiency.

We are currently looking for a Supportive Housing Services & Property Management Liaison. This is a Full-Time, non-exempt position eligible for an excellent benefit package as outlined below.


Under the initial direction of the CEO, the Supportive Housing and Property Management Liaison will work full-time managing the agency’s portfolio of affordable housing communities. This position is responsible for the quality implementation and quality control of housing residences and funding regulations, equirements, policies and procedures relating to the daily operations and management of the assigned properties. The position will be part of the development of a new area for the St. Francis Center in the oversight of property management responsibilities.

This position works collaboratively with tenants, partner agencies, community residents, stake holders, and property owners to ensure tenants live in safe and affordable housing that reflects the caring and peaceful environment desired by our agency. This position must be committed to working toward the goal of helping tenants obtain and maintain housing while balancing the needs to maintain a fully functioning and well-cared for facility.

Job Responsibilities:

· Oversees tenant application processes and assures compliance for applications with the Colorado State Landlord/Tenant laws, HUD Occupancy Regulations, LIHTC and other Occupancy Standards, Fair Housing Laws, the Section 8 Minimum Property Standards, and the City Zoning and Housing Codes, and all other applicable regulations.

· Meets weekly with tenancy support service team(s) to discuss tenant and building issues and to problem solve positive tenant supportive solutions that meet the needs of all the housing community’s residents and our neighbors.

· Educates residents on the terms of their lease, rules and regulations pertaining to HUD and/or City/State or building rules. Serves as agency’s liaison to Residents’ Council(s) as requested.

· Works closely with the agency operations staff and contractors to assure that all maintenance standards are being met and to establish and implement a preventative maintenance schedule.

· Assists the CEO and Director of Housing in developing and maintaining policies and procedures for a new section of property management activities for the agency

· Uses a positive, solutions focused approach to complex situations and challenges.

· Special Projects: Offer leadership to special projects or other duties as assigned by the CEO.


· A bachelor’s degree in social services related area, public administration, housing management or project oversight or related field and a minimum of 2 years of related work experience are preferred.

· Previous experience in a non-profit, social-services related field and/or low-income property management, as well as the ability to communicate in multiple languages are preferred.

· Must have some experience working with poor and culturally diverse populations. The individual must have/obtain current certification in first aid and CPR skills or obtain them within six months of hire. The individual should have crisis intervention and non-violent mediation skills.

· Excellent communication skills both written and verbal, ability to make public presentations or a willingness to take on this skill, ability to manage databases, administer complex systems, and follow program policies. Ability to oversee program budget. Ability to discern appropriate approaches and solutions in highly complex cases.

· Microsoft Word and Excel, and email required. Working knowledge of integrated database applications and ability to use new
software programs with basic training.