Colorado Nonprofit Association

Shelter Overnight Advocate

POSITION OVERVIEW: The Shelter Overnight Advocate provides overnight coverage for a confidential, 27-bed emergency shelter for survivors & their children impacted by domestic violence, and provides advocacy, support, and crisis intervention for shelter residents and crisis line callers.  The position also helps promote a shelter environment grounded on inclusivity, respect and nonviolence, supports social justice efforts that positively impact survivors and their children, and those traditionally silenced because of their race, gender identity, sexual orientation, or ability level.

RESPONSIBILITIES:

• Crisis intervention, counseling, advocacy, and support to shelter residents and crisis line callers.
• Provides trauma-informed, client-directed, culturally responsive advocacy and safety planning in person and over the phone with clients at high risk of lethality or serious harm.
• Assures integrity of shelter security, residents’ safety and overall shelter well-being during the night.
• Maintains case files and supports day shift advocates with client follow-up, case management, and recordkeeping for shelter residents.
• Responsible for appearance and cleanliness of the shelter, acquisition and replenishment of food supplies for the shelter, and other upkeep of shelter program and services.
• Participates in weekly staff meetings & team meetings, records and prepares monthly reports and time sheets, and participates in regular supervision with Shelter Program Director.
• Assures coverage of shelter services through rotating shifts, weekends and holidays.
• Assists in recruitment and training of shelter staff & crisis line volunteers, as related to overnight responsibilities.
• Helps build excellent relationships with community partners such as law enforcement and other agencies who make referrals to SPAN.
• Supports an organizational environment based on respect, the utilization of ethical communication, and adherence to the organization’s non-negotiables.
• Other duties as assigned by the Shelter Program Director or Executive Director.

QUALIFICATIONS

• Excellent interpersonal and community-building skills.
• Experience providing crisis intervention in a residential setting, or over the phone.
• Spanish bilingual preferred.
• Experience & knowledge regarding dynamics of intimate partner violence and advocating for racial,
  class, gender identity and sexual orientation issues.