Colorado Nonprofit Association

Facilities Technician

Join our team as Facilities Technician!

RMHC-Denver is seeking a dedicated, organized and motivated individual to join our team as a Facilities
Technician. In this role, you will provide essential maintenance support to ensure the comfort and wellbeing
of our guest families and staff. If you are motivated and passionate about making a difference, we would love
to hear from you! To protect the health of the families we serve and our staff, Ronald McDonald House
Charities of Denver has a mandatory Flu Vaccination requirement for all employees. Exemptions may be
considered.

Job Summary

The Facilities Technician works as a team with the Facilities Director by handling daily and long-term
maintenance needs of the House to ensure the comfort and wellbeing of the guest families. Responsibilities
include electrical and plumbing repairs, painting, general maintenance and grounds work. Provides weekend
and emergency support as needed.  

Duties, Responsibilities & Functions

Maintenance and Vendor Coordination
• Assist with troubleshooting and repairs of buildings and installed systems (plumbing, electrical, HVAC, life safety systems).
• Repair and maintain house furnishings (laundry equipment, kitchen appliances, TV/cable systems, bedroom furnishings, blinds, windows).
• Collaborate with Facilities Director on coordination of projects for vendors and contractors.
• Complete daily repair requests, prioritizing family needs over other projects.
• Replace and repair House finishes (ceiling tiles, door hardware, painting common spaces and rooms).
• Inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions, and perform preventative maintenance.
• Coordinate and provide direction to volunteers on daily tasks and special projects.
• Respond to the House emergency situations and family service requests such as power outages or equipment failures.
• Work cooperatively with housekeeping staff to ensure rooms are ready for new guests.

Technical and Compliance Responsibilities
• Demonstrate proficient knowledge and proper care and use of tools and equipment used.
• Maintain detailed records of maintenance activities, repairs, and inspections.
• Use technology including smartphones, tablets, computers, web-based applications, and building automation systems.
• Comply with all applicable codes, regulations, and governmental agency requirements, practicing safe work habits.

Collaborative Communication
• Effectively communicate with house guests and address their concerns.
• Communicate relevant information with staff, and vendors.
• Maintain a neat and professional appearance while on the property. 

Education, Experience & Abilities

Passion for working with families and children.
• High School diploma or GED required.
• A minimum of three years of experience in property management maintenance, building maintenance, or related is required.
• Strong knowledge of HVAC, plumbing, and electrical systems. Proficiency with hand tools and mechanical systems.
• Proficient in reading, writing, and speaking English to ensure safety and productivity in performing job duties.
• Detail-oriented and accurate, thriving in a fast-paced environment.
• Familiarity with Microsoft Office applications (Word and Outlook) with the ability to learn and use the Family Registry system.
• Strong communication and customer service skills.
• Proactive and able to take initiative without prompting, prioritize and accomplish multiple tasks with minimal supervision.
• Demonstrates punctuality, professionalism, and a positive, respectful attitude.
• Capable of learning from experiences and applying knowledge to new situations.
• Maintains a positive attitude towards work, colleagues, and customers.
 

Physical Requirements

 Ability to perform physical requirements of an office-based position, including sitting, standing, lifting, and operating office equipment.
• Regularly lift and/or move up to 25 pounds.
• Frequently lift and/or move up to 50 pounds.
• Occasionally lift and/or move up to 100 pounds.
• Regularly stand; walk; use hands to finger, handle, or feel objects, tools or controls.
• Regularly reach with hands and arms; stoop, kneel, crouch, climb, or crawl.
• Ability to travel back and from between the House locations.