Position Summary: The Box Delivery, and Outreach coordinator has three areas of service. The primary function of this role is to coordinate all box deliveries for the senior program including, calls, delivery and data entry. Additionally this role will provide some transportation for activities and events and individualized transportation when time allows. This role also assists Parish Seniors staff with general participant outreach, data collection, and data entry including new participant intake paperwork.
Qualifications
– Demonstrated experience and history working with Senior Adults
– Minimum of two years of experience with delivery driving services
– Ability to pass routine drug tests as required, must maintain a clean driving record and pass a 10 year background check
– Experience in creating and following driving routes
– Strong skills in connecting and communicating with people and willingness to make outreach calls to support needs of program participants, collecting required information for program operations; needs to be able to keep participant data confidential and private per HIPPA requirements
– Passion and experience working with diverse, aging and low to mid-income populations
– Experience collaborating with peers and program participants by providing clear communication, accountability and follow through
– Basic vehicle maintenance and upkeep experience
– Experience with large capacity passenger vans, ADA accessible vans a plus, and noncommercial large vehicles
– Must be able to lift, bend and move up to 30lbs daily
– Bilingual a plus
Responsibilities
– Support Parish Senior Box Delivery services, direct communication with program participants and assist with data collection and entry
– Serve as primary staff member for the Seniors Food Box Delivery Program
– Driving a large capacity van with ADA capabilities
– Creating driving routes to manage time effectively
– Organizational skills and reservation management
– Prompt response to participants, including returning and logging calls
– Work closely with other program staff to keep accurate records of participant related information, including but not limited to:
– Basic participant info (phone, address, etc)
– Summarizing and tracking participant interactions
– Assist with periodic program surveys and general participant outreach
– Enter interactions and support services provided into DICP tracking and information systems in a timely manner
– Requirement to complete driver and employment related training at the employer’s expense
– Compliance with all City, State & Federal rules and laws.
– Other duties as assigned