Colorado Nonprofit Association

Director of Operations

Description: 

The Director of Operations manages all production, personnel, library, community engagement, artist relations and audio aspects of the festival, ensuring smooth execution of events from rehearsals to performances. Responsibilities include overseeing equipment and instrument care, coordinating setups and breakdowns, conducting tech checks, and handling stage management duties. This role also entails maintaining production inventories, creating technical and safety documentation, and producing recordings for grants and broadcasts. With a focus on safety and service, the Director supports all Festival activities in and outside of the Riverwalk Center, ensuring a seamless experience for artists, staff, and attendees. 

The Director of Operations is a key member of management and plays a key role in communicating with Riverwalk Center Facilities Personnel. They report to the COO and is expected to work closely and effectively with the Production Manager, Orchestra Manager, Music Librarians, Artist Liaison, Community Engagement, Music Director, Guest Conductors and full-time NRO Staff to ensure clear communication regarding production needs for the festival and clear dissemination of this information. 

Direct Reports: Production Manager, Orchestra Manager, Principal Librarian, Artist Liaison, Community Engagement Manager  

What You Will Do: 

The Director of Operations manages all production and audio/recording aspects of the festival. This includes but is not limited to: 

• Oversee production needs for all Festival events, including rehearsals, run-outs, workshops, sectionals, master classes, orchestra performances, special events, and community engagement concerts. 
• Monitor all equipment and instruments to ensure proper handling and care, back-of-house duties, and stage production requirements 
• Manage pre-season and post-season set-up and breakdown of storage, instrument, recording equipment, and Riverwalk Center equipment  
• Lead pre-concert tech checks, prepare calling cues, and call performances 
• Maintain and assign manager-on-duty responsibilities including security of the Riverwalk Center 
• Manage Riverwalk equipment usage for all rehearsals and performances 
• Accurately maintain and keep up to date all production inventories 
• Compile and edit performance recording samplers for the needs of the NRO, including radio broadcasts, grants, and sales 
• Create and maintain annual “How-To” document for position 
• Create audio advance sheet for production packet 
• Enforce and adhere to all OSHA standards and safety outlines implemented by the Town of Breckenridge staff and/or festival administration
• Oversee the creation of Run of Show sheets 
• Provide quality customer service; customers defined as all stakeholders 
• Other duties as assigned.  

Remote pre-season work includes but is not limited to:

• Interview production and audio staff candidates 
• Identify and plan the production needs for each orchestra concert and the Community Engagement events 
• Book truck rentals and instrument rentals (percussion, piano, and auxiliary) 
• Create a work schedule and timeline for production and audio staff 
• Assist COO in developing a process for production packets 
• Select stage crew assistants (musician work-study)

Candidate Profile: 

• Significant management experience in an orchestral operations setting required. o Bachelor’s degree or an equivalent back-stage experience is preferred. 
• Must be able to handle organizational and communication aspects of the position in a positive, professional, and timely manner. 
• Must work well under pressure and is willing to take directions and requests from many people while being able to prioritize tasks. 
• Ability to lift, move, or transport up to 75lbs with or without accommodation. 
• This job requires driving large vehicles. 
• Must be able to provide own computer or laptop (not an iPad). 
• Must have a positive attitude and be a team player.