Colorado Nonprofit Association

Harbor House Recovery, Men’s Sober Living – Residential Services Manager

 ABOUT HOMEWARD PIKES PEAK (HPP) 

The mission of HPP is to work with individuals and families in our community to achieve their full potential through supportive housing and recovery services, to rebuild dignity & self-sufficiency, and permanently exit homelessness. Our efforts focus on overcoming the barriers to developing and maintaining stable housing and sober living. To do this, we adhere to commonly held social work values of service, social justice, dignity and worth of the whole person, importance of human relationships, integrity, and competence. We believe that these values infuse the work of HPP and are a guidepost to which our staff and partners should aspire. 

  SUMMARY  

 This position provides continuity in housing, facilities, and program oversight for Harbor House Recovery, our men’s sober living program. This team member will ensure that each resident lives within the program parameters, adheres to the client handbook, and maintains a safe and nurturing room/apartment for themselves, and others in the program.  

  

This position reports to the Harbor House Recovery Lead Case Manager. This is a fulltime, second shift position with some weekend coverage required. Each week
will include working a Saturday or a Sunday, however, you will get two days off in a row.
 

  

DUTIES AND RESPONSIBILITIES 

  Facility/Room Management 

  · Participate in screening and selection of applicants who seek out recovery based sober living. 

· Works with Lead Case manager for client room assignments, coordinate new client move-ins and changes that need to be made.  

· Manage orientation for new residents and clients. 

· Administer UA’s and BA’ (mouth swabs as needed) to the program participants weekly, monthly, and randomly. 

· Work with staff to monitor client medications and supervise dispensing of medications during shift as needed. 

· Conduct weekly house meetings with Lead Case Manager and team.  

· Mediate client conflicts, receive complaints and coordinate responses with Lead Case Manager and Director of Sober Homes and Recovery Services. 

· Assist with discharge of clients including a ride to other service providers (i.e., detox) if needed, move-out room inspection and inventory, change of security door
codes, etc.
 

· Coordinates regularly and as needed, food and supply shopping.  

· Work closely with Lead Case Manager, Director of Sober Homes, and Recovery Services, and/or CEO for any emergencies to avoid, mitigate and resolve any personal,
medical, or facility emergency.
 

· Coordinate any immediate needs as well as follow-up to facilitate incident reports to the final resolution of the emergency. 

· Inspect bedrooms and apartments and confirm chore completion weekly and report to Lead Case Manager. 

· Maintain an inventory of furnishings and obtain new donations as needed. 

· Regularly inspect physical buildings/house/equipment/yard, and rooms to ensure routine operations. Enlist professional guidance or consultation as needed. 

· Coordinate maintenance needs and repairs as necessary with facility management. 

 HOMEWARD PIKES PEAK TEAM RESPONSIBILITIES 

  · Attend and participate in organizational and program staff meetings. 

· Occasionally attend and/or participate or interact with donors or fundraising events. 

· Produce documentation timely as requested for audits or other business requirements. 

· Maintain work environment to professional standards. 

  KNOWLEDGE, SKILLS, ABILITIES 

 · Peer Recovery Coach certification, addictions counselling knowledge, experience or certifications, experience in a human services field preferred but not
required.
 

· Thorough understanding of the substance abuse recovery process. 

· First Aid and CPR certification required. 

· Mental Health First Aid by NAMI requirement (or within first 30 days of employment)  

· Experience working directly with people from diverse socioeconomic and ethnic backgrounds, ability to communicate effectively, perform crisis intervention, and display
harm reduction capabilities preferred.
 

· Understanding of regulations and standards regarding privacy and confidentiality in the provision of direct services. 

· Lived experience is respected, two or more years of sustained sobriety is mandatory. 

· Strong references in related role. 

· Valid driver’s license and personal vehicle insurance are required.  

· Must be able to meet physical requirements of job description including ability to move or lift 25 lbs. on a regular basis and heavier on occasion. 

· Spanish speaker preferred but not required. 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is frequently required to sit at a desk or conference table; and talk or hear when interacting with various individuals
and groups. The employee is occasionally required to stand while conversing with various individuals; and walk throughout the office, rental property, park and to/from vehicles and retail locations. The employee occasionally is required to use hands to finger, handle, or feel to operate the computer or telephone; may be required to stoop, kneel, or crouch to communicate with
residents and to place items in or get items from low drawers or shelves; and
taste or smell to make sure that the food and environment are pleasing to
residents and their families. The employee must frequently lift and/or move up
to 25 pounds, which is generally office supplies such as reams of paper, files,
and forms, and may include small furniture items occasionally.
 

WORK ENVIRONMENT 

The work environment
characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
 

While performing the
duties of this job, the employee may be exposed to airborne viruses, bacteria,
or other bodily pathogens carried by residents or present in clients’ homes.
The employee is occasionally exposed to outside weather conditions and fumes or
airborne particles when driving from one HPP location to another or
participating in an outdoor resident social activity. The noise level in the
work environment can range from quiet while in a private office to loud while
driving, attending a large residential social event, or visiting resident
common areas where there are televisions and equipment operating, phones
ringing, light to heavy traffic, and people talking.