Colorado Nonprofit Association

Workforce Development Coordinator

Job Summary: Under the supervision of the Support Services Supervisor, the Workforce Development Coordinator will work collaboratively in all areas of Support Services programming while specifically providing support to youth through the development of the upcoming Urban Peak Workforce Program partnership in collaboration with the Department of Economic Development and Opportunity (DEDO). This position will
collaborate with the Employment Case Manager and the Support Services Supervisor to develop an innovative workforce program that addresses the specific needs of the Urban Peak population.

The Workforce Development Coordinator will work primarily to develop strategic community partnerships, coordinate, and facilitate culturally competent interpersonal workforce workshops that aim to assist youth in developing workplace advocacy, effective communication, and self-sufficiency. This position will be responsible for the recruitment, screening, and eligibility determination for the new Urban Peak Workforce
Program. The Workforce Development Coordinator will also be responsible for the day-to-day maintenance of databases, file maintenance and documentation, data entry compliance, reporting as required by Urban Peak and the Department of Economic Development and Opportunity, and attending meetings as needed and or assigned.

This position will work in collaboration with the Support Services team to develop individual employment and education plans with youth and collaborate with other agencies and Urban Peak departments to identify and meet career goals for youth engaging in programming. The Workforce Development Coordinator will work in collaboration with the Support Services Supervisor to assist in oversight of
the Support Services Team and will assume responsibilities when they are absent. Duties include but are not limited to facilitating Employment Skills Training (EST) and education hours, providing youth with ongoing support, mentoring, and job coaching, identifying resources for youth to develop skills and connecting youth with those resources, making appropriate referrals for youth to utilize available resources in developing job skills, working shelter floor shifts as assigned, and coordinating floor programming.

This position will ensure that interactions, interventions, and environments at Urban Peak are trauma informed and emphasize the physical and emotional safety of youth and staff.

Who You Are:

· A bachelor’s degree in psychology, counseling, social work, human services, communication, or a related field and at least two years’ experience working with youth; or an equivalent combination of education and experience.

· Two years of experience working in Workforce Development required.not required.

· Two years of experience working in Workforce Development required.

· Ability to be thorough with planning, have exceptional organizational skills, detail-oriented mindset, possess excellent communication and presentation skills, and the ability to be an active listener.

· Experience in providing trauma informed care or willingness to adapt to this approach is required.

· Computer proficient in Microsoft Office Suite (e.g. Outlook, Word, PowerPoint, and Excel)

· Consistent exercise of discretion and independent judgment in the performance of duties

· The ability to identify problems, analyze answers and implement the best solutions.

Ability to manage multiple tasks, assess and change priorities based upon agency and or client needs.

· Additional experience in job training, educational programming and/or business, marketing, sales or contract procurement is preferred.

· Ability to be insurable as a driver on Urban Peak’s auto liability policy to transport youth using an Urban Peak vehicle and an approved personal vehicle.

· Must pass both federal and state background checks.

· Must pass pre-employment TB screening.

· Ability to use second language in written and verbal communication desired (Spanish, Vietnamese, ASL)

What You Will Do:

• Assist the Support Services Supervisor and the Employment Case Manager on developing new workforce programming to effectively serve the population.
• Engage youth in programming through the development of healthy relationships between staff and youth.
• Train in each program (Shelter, Spot, Housing) to ensure that all pertinent knowledge of programs is developed to provide context for the planning and execution of new workforce programming.
• Complete all necessary program enrollment paperwork (if applicable).
• Conduct Employment Skills Training sessions to include but not limited to resume review and development, cover letter assistance, interview preparation and practice, workplace problem solving and goal setting, and incentive tracking.
• Inform youth of all available E&E programs and program requirements. Assist them in making a connection with other key staff members to successfully prepare them for education and employment programming.
• Assist youth in developing the skills to obtain and retain employment, including job search and application assistance, job retention workshops, and connections to other agencies that provide pertinent job readiness training such as trade school or other vocation training.
• Guide youth in career exploration and provide support in developing skills and meeting prerequisite requirements for identified employment goals.
• Provide support in the education classroom to youth involved in GED, high school, or post-secondary education as needed.

· Complete facilitator training as needed for skill-based programs such as CPR, First Aid, and ServSafe, Customer Services and Sales training, and other applicable in-house trainings.

• Assist Support Services Supervisor in program oversight of the Support Services Team
• Assume supervisor responsibilities in the absence of the Support Services Supervisor
• Assist in facilitating team meetings, open hours, and other duties as assigned by the Support Services Supervisor.
• Develop work experience sites with community partners, ensuring that all staff are trained on the payroll process for all youth in work experience.
• Oversee Employment Case Manager in the completion of pay roll for youth in work experiences, rectify payroll discrepancies and other payroll related challenges as needed.
• Provide backup support to the Employment Case Manager as needed to include client check ins, assisting with work experience payroll, and assisting in problem solving for complex cases with the assistance of the Support Services Supervisor and in collaboration with the other employment staff.
• Participate in youth teaming’s or case planning meetings with other staff, taking a proactive approach in assessing progress, skills development, and overallreadiness to pursue education and employment goals.
• Provide ongoing case management and aftercare support for youth on caseload.
• Transport youth on designated outings in Urban Peak vehicle or personal vehicle as needed.
• Work shelter floor shifts and provide support in other Urban Peak Programs with the goal of connecting with youth and encouraging entry into education and employment programming.  

  Who We Are:

Founded in 1988, Urban Peak is the only non-profit organization in Denver that provides a full convergence of services for youth ages 15 through 24 experiencing homelessness or at imminent risk of becoming homeless. Our goal is to meet youth where they are and to provide them with the assistance and support, they need to become self-sufficient or obtain the necessary services they need to exit a life on the streets.

Urban Peak provides numerous programs and services that are founded on the principles of trauma-informed care and Positive Youth Development to assist youth in reaching their potential and living a successful life off the streets. Services include street outreach, a 40-bed shelter for youth ages 15 through 20, a daytime drop-in
center, supportive housing, education and employment services, case management, life skills courses, behavioral health evaluations, meals and more. The youth
served at the shelter come from a variety of backgrounds, and we strive to be a safe community for all youth, regardless of race, ethnicity, national origin,
religion, class, educational background, sexual orientation, gender identity, or ability status.