Colorado Nonprofit Association

Partner Dock Lead

Classification: Non-Exempt

Reports To: Senior Operations Manager- Government, Volunteer and Operations

Location: Denver Main

Compensation: $21.25/Hourly


A purpose-driven career path awaits you at Food Bank of the Rockies! We’re looking for dedicated ambassadors who are passionate about helping us further our mission to #EndHunger. Enjoy a great company culture that values YOU and the work that you do. Make an impact and be a part of a collaborative team environment that promotes a work-life balance and provides amazing benefits.

The Partner Dock Lead is responsible for the proper execution of tasks and processes relating to partner order pickups and the proper function of the Fresh Food Center. Additionally, organizing and leading the partner dock team and processes in alignment with departmental expectations and collaborating with the various departments in operations and programs.

Mission: We ignite the power of community to nourish people facing hunger

Values: Service; Integrity; Diversity, Equity & Inclusion; Collaboration; Innovation

Primary Responsibilities:

· Organize and stage finished pulled orders by pallet counts, pick-up times, and assign each agency a dock door per time slot

· Load agency orders

· Maintain proper customer service with all agencies

· Monitor and maintain partner dock operations processes and procedures

· Ensure maximum and accurate inventory is available for the Fresh Food Center.

· Maintain accurate inventory weigh ups.

· Coordinate and train volunteers on agency dock

· Execute proper trash and recycling protocols as established

· Perform proper consolidation and rotation of all food and non-food items

· Assist with physical inventory of product and expiration dates to ensure food safety

· Monitor all refrigerated and dry food product to ensure freshness

· Communicate any equipment maintenance needs

· Maintain cleanliness in and around partner dock

· Other duties as assigned

Required Knowledge, Skills, and Abilities:

· Ability to represent FBR with professional poise and work effectively with a wide range of constituents

· Demonstrates compassion and sensitivity to vulnerable populations

· Excellent organizational, time management and follow-through skills

· Self-directed and results-oriented

· Proactive and independent problem solver

· Exercise independent judgement, think critically and strategically, collaborate with others and follow-through to execute projects and program requirements

· Strong customer service orientation

· Ability to communicate persuasively and articulately both verbally and in writing

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Standing for long periods, walking intermittently

· Using office equipment such as computer, mouse, keyboard, printer

· Indoor office environment, occasionally; outdoor work environment frequently

· Ability to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop kneel, crouch or crawl, talk or hear and taste or smell

· Occasionally lift or move up to 50 pounds

· Use specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

· Frequently operating forklift

Required Qualifications:

· High school diploma or equivalent required

· Minimum 2-4 years’ experience

· Ability to read, write, speak and understand the English language fluently, and communicate verbally and in writing at a professional level

· Experience using Microsoft Office Suite and Warehouse Management Systems

· Must have reliable transportation, valid CO driver’s license, and proof of insurance

Preferred Qualifications:

· Previous experience working in non-profits preferred

· 2 years in a dock operations environment as a lead is preferred

Expected Hours of Work:

This role is considered full-time working approximately 40 hours per week and is eligible for overtime for any hours worked over 40 in a workweek. Work schedules vary each week and consist of weekdays, evening, and occasional Saturdays. A typical work week would consist of working Monday through Friday from 7:00 A.M. to 3:30 P.M.