Job Title: NW Outreach Food Security Manager
Employment: At Will
Reports To: Director of Strategic Partnerships
FLSA Status: Exempt
Hours: Full Time with Benefits
Date Posted: January 10, 2025
About the Family Resource Center Association: The Family Resource Center Association’s (FRCA’s) vision is for a Colorado in which every family is thriving and self-reliant. Our mission is to strengthen families through partnership and collaboration. Learn more about us at www.cofamilycenters.org.
Position Summary: Coordinating with known Family Resource Center staff as well as establishing other community partnerships in the Northwest region of the state, the Food Security/ Outreach Manager is responsible for offering organizational outreach capacity building related to food security and SNAP outreach and enrollment activities across the identified region. This is a time-limited position, currently ending July 15, 2025.
Working Relationships:
Internal Relationships: FRCA staff and Board members.
External Relationships: Family Resource Center Directors and staff; community stakeholders.
Essential Duties and Responsibilities
Grant Administration
• This position required strong project management skills to plan and execute grant key deliverables, track grant goal progress, and communicate in writing the success of the project.
• In collaboration with FRCA staff, track grant spending regularly, as outlined in approved budget.
• Manage customer satisfaction over the project, identifying and resolving issues as necessary.
• Build strong partnerships with Hunger Free Colorado program staff, including hosting monthly status meetings.
• Contribute to grant reporting process by completing and submitting any required programmatic reports showing outcomes and completed milestones in the SOW.
Food Security Outreach
· Achieve and maintain required training certifications to facilitate SNAP enrollments and recertification (SNAP Peas and other Hunger Free Colorado required trainings).
· Build strong partnerships in the Northwest region through regular correspondence (phone, email, in-person/virtual meetings).
· Offer organizational outreach capacity building to known Family Resource Centers and other community partners via technical assistance, information transfers, learning collaboratives, group webinars, meetings and convenings.
· Provide food security direct outreach and enrollment activities, including tabling at community events, community enrollment events, marketing and promotion of food security benefits.
General Tasks and Responsibilities
• Actively participate in FRCA meetingsin a positive, problem-solving manner.
· Maintain professionalism in linewith FRCA policies and standards.
· Participate in FRCA sub-committees and workgroups as needed.
· Represent FRCA in meetings that promotevisibility and credibility of FRCA, Member Centers, and food security efforts.
· Maintain highlevel of confidentiality as it relates to theagency and all records/documents.
· Ability to work flexiblehours when needed, including occasional planned overnight travel within thestate.
• Perform other project coordination, support, management, or administrative duties as assigned.
Nothing in this job description restricts management’s right toassign or reassign duties andresponsibilities to this job at any time.
To performthis assignment successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge,skill, and/or abilityrequired.
Minimum Qualifications
· Minimum of 2 years of related work experience.
· Demonstrated experience in project management including overseeing project development, reporting, and evaluation.
· Demonstrated experience providing coaching or technical assistance offerings to diverse stakeholders.
· Strong decision making and critical thinking skills, shown by the ability to prioritize tasks, to delegate them when appropriate, and seek solutions as problems arise.
· Demonstrated strong interpersonal and customer service skills, shown by ability to establish and maintain interpersonal relationships with others including peers, internal and external managers, community groups, and other partners.
· Proficient with Google Suite, Microsoft Office Suite, or related software.
· Ability to communicate effectively, both written and verbally.
Preferred Qualifications
· Experience in food security or nonprofit program outreach.
· Comfortable with actively reaching out to new contacts in-person, on the phone and via email to share information and identify possible partnerships.
· Demonstrated experience working with online application platforms.
· Knowledge base in human services provision to diverse families.
· Ability to work independently,manage multiple tasks and projects, and to assess andchange priorities based on agency needs.
Other Information
· Successful applicant will be asked to authorize a DMV record and other background checks, including e-Verify, before employment is approved.