Colorado Nonprofit Association

Business Outreach Specialist

The Organization:

Denver South is both the geographic area along the I-25 highway and rail corridor south of Denver, and the organization of community and business leaders working to create an environment where businesses and workers thrive. This is done by collaborating with regional partners to foster quality job growth and efficient transportation solutions.

The Position:

The Business Outreach Specialist is a grant-funded position responsible for promoting and encouraging use of the corridor’s multi-modal transportation
solutions to employers and employees located in the region. In addition, this position will be expected to advance Denver South’s goals and support initiatives to increase awareness of the Denver South region through outbound engagement. The Business Outreach Specialist reports to the Director of Business Engagement.

Essential Functions:

• Initiates proactive and systematic efforts to significantly increase outreach to employers in the Denver South region to encourage the adoption of multi-modal transportation benefits (including but not limited to: RTD light rail and bus, scooters, bicycles, van pool and carpool) for their employees.
• Advances Denver South’s goals and efforts to elevate the business environment in the Denver South region by serving as a liaison to employers with the ability to converse about workforce development, business initiatives, etc.
• Assists with grant management and administration. Responsible for grant reporting, tracking and meeting all deadlines for both reporting and grant renewal.
• Collaborates with the Director of Business Engagement and the marketing team in the development of creative campaigns to promote transportation demand management (TDM) strategies.
• Performs relevant data collection and research, and creates presentations as needed for internal and external/employer use.
• Maintains the Customer Relationship Management (CRM) database. Responsible for pulling reports for Board meetings, partner meetings and as needed (currently using Salesforce)
• Plans, coordinates, staffs, and attends various Denver South or community events/meetings, as directed by supervisor.
• Strategizes, and works closely with, the Director of Business Engagement to expand overall business outreach initiatives and systems for Denver South. This includes identifying employer trends as well as possible resources and tools that provide value to the business community.
• Transitions client company issues or concerns to the Vice President of Transportation & Mobility, the Director of Business Engagement, or other internal colleagues who are uniquely suited to address specific needs.
• Performs other duties as required and necessary to ensure the success of the organization.
• Consistently promotes, supports, works, and acts in a manner that advances the Denver South mission, goals, and values.

Supervisory Duties:

• None.

Knowledge, Skills, and Abilities:

• Ability to proactively engage with employers through strategic outreach, to drive adoption of transportation benefits.
• Ability to apply for, manage, and administer grants.
• Must have Relationship building skills that inspire confidence, trust, collaboration, and respect with stakeholders, partners, and contractors/vendors.
• Ability to think creatively, help design, and execute strategic and tactical initiatives efficiently and effectively.
• Ability to understand and communicate value propositions and secure buy-in.
• Ability to communicate knowledgeably, effectively, professionally, and tactfully with a variety of audiences.
• Must have meeting facilitation skills.
• Ability to present and maintain a professional, composed, and courteous demeanor in challenging and/or sensitive situations.
• Ability to be self-motivated, actively seek out work, and perform as a self-starter.
• Excellent interpersonal skills, ability to be candid and collaborative and to give and receive feedback.
• Ability to prioritize and manage time well, meet metric-driven goals, and adhere to project deadlines and budgets.
• Ability to research, evaluate, and implement new methods and techniques for operational improvement within respective department.
• Must have strong software experience specifically in Excel, Word, PowerPoint and Forms. Prior use of a CRM system (I.e. Salesforce) required.
• Must have a strong attention to detail.
• Ability to proficiently use and learn various additional technologies and software.

Education:

• An associate degree is required.

Experience:

• Three (3) years of community outreach, sales, or fundraising experience required.
• The ideal candidate will have experience in executing successful community or public outreach campaigns and experience working with the public and private sectors. Experience in the transportation and mobility space is preferred but not required.
• An equivalent combination of education and experience may be substituted on a year for year basis.

Additional Requirements/Licenses/Certifications:

• A valid driver’s license and consistent/reliable transportation is required.
• A driving record (MVR) and criminal history background checks will be required
  prior to the start of employment.

Working Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Position requires in-office four days a week with option to work from home office on 5th day.
• Work is generally performed in an indoor professional office environment and participation in outdoor events, i.e. working a booth at an event occurs regularly.
• Frequent local travel on behalf of the organization is required, and some national travel may be required.
• Position requires flexibility of scheduled work hours which may include evening and weekend hours for community events, meetings inside and outside of the organization may be required.

Physical Activities:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand, lift, bend, walk and reach.
• Requires reaching with arms and hands, having good manual dexterity, using hands and fingers to operate a computer and telephone keyboard, handle or feel.
• Ability to hear alarms/telephones/normal speaking voice.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
• Strenuous physical work involving heavy lifting, pushing, or pulling of objects up to 50 pounds occasionally.

Denver South is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities and all other employment laws and regulations. We intend to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 or older), sex (including pregnancy, childbirth, and related conditions), sexual orientation (including transgender status), race, national origin, disability, creed, religion, genetic information, ancestry, military or veteran status, or any other status protected by federal, state, or local laws. The Organization is dedicated to fulfilling this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.