Colorado Nonprofit Association

Prospect Development and Research Manager

For over 130 years, donors have sustained the life-changing work of Denver Rescue Mission and make it possible to expand its impact. We invite you to join the Mission the frontline fight to address homelessness in Denver and Northern Colorado. The Prospect Development and Research Manager is an integral member of the Mission’s Development team as it identifies how to most effectively maximize this essential community support which is seen in over 200,000 active donor files of which 50,000 donate annually. 

The person leading this effort enjoys discovering hidden online clues and “connecting the dots” to unlock not seen before opportunities to invite caring citizens to engage with the Mission. They will combine a wide variety of biographical, organizational, anecdotal and financial research tools with creative research techniques, database tools, and intuition to assess financial capacity, philanthropic tendencies, giving propensity, and connections with Denver Rescue Mission’s work.

The PDRM provides high-level descriptions and analysis on individuals, corporations and foundations as to their organizational relationships, assets, interests, professional and philanthropic history, nonprofit affiliations, and personal, family and business connections. They have responsibility for implementing strategies and tactics to keep all active portfolios up to date and prioritized and to keep a dynamic prospect pipeline moving forward. This role will prepare for and participate in prospect strategy sessions with the Relational Giving Team (currently consisting of 12 frontline fundraisers) by identifying opportunities, estimating capacity, and recommending relationship management assignments and cultivation strategies.  It will also be responsible for developing a set of metrics and reports that will provide analysis and interpretation of portfolio performance.  

The PDRM is a full-time, exempt position that reports directly to the Senior Director of Philanthropy.  

Who are we?

Denver Rescue Mission serves people experiencing homelessness and poverty through emergency services, rehabilitation, transitional programs, permanent housing assistance and community outreach. Since 1892, we’ve been changing lives in the name of Christ by meeting people at their physical and spiritual points of need, with the goal of returning them to society as productive, self-sufficient citizens.

This is a hybrid position. 

RESPONSIBILITIES 

• Map personal, business and institutional relationships between donors, prospects, volunteers, and others connected to DRM.
• Incorporate results of prospect research into donor database and recommend actions to DRM development staff.
• Consistently and effectively work with members of DRM’s relational giving team (frontline fundraisers) on updating prospect Information in Salesforce database.
• Develop working relationships with members of relational giving team to collaborate with them on their portfolio management needs and database usage. 
• Through a lens of customer service and partnership, meet with each member of the relational giving team quarterly for portfolio reviews.
• Train relational giving team members on prospect development policies and procedures, database use as it pertains to relationship management, and how to effectively use reports in Salesforce.
• Proactively seek, identify and research new prospects for the purpose of creating new portfolios, refreshing existing portfolios, or developing new prospect pools for new or updated fundraising initiatives
• Manage all aspects of customized predictive modeling projects. 
• Manage acquisition and renewal of research subscription tools.
• Stay current and knowledgeable regarding prospect management and research tools and methodology.
• Serve as a member of the relational giving team and overall Development department team and attend appropriate weekly/monthly/quarterly staff meetings.
• Communicate and coordinate priorities, workload, issues and progress to the Senior Director of Philanthropy on a regular basis.
• Develop goals, priorities and timelines on a regular basis, ensuring timely and efficient management and completion of all related tasks.
• Maintain confidentiality and operate within guidelines provided under the Association of Professional Researchers for Advancement (APRA) Code of Ethics.
• Continue professional development via association membership, conferences, webinars, publications, blogs, etc.
• Other tasks as assigned by the Senior Director of Philanthropy.

Requirements

• Bachelor’s degree or at least 2 years of relevant workplace experience.
• 2+ years of experience managing a prospect management and research program for a non-profit.
• Highly proficient in sourcing information from online searches, subscription-based tools, and social media.
• Experience using Salesforce and prospect screening tools, i.e. ResearchPoint and Wealth Engine.
• Proficient in Microsoft Office. 
• Display strong analytical skills with attention to detail, accuracy, context, and source while summarizing large volumes of information into actionable insights.
• Effective oral and written communication, organizational, and time management skills. 
• Utilize critical thinking and curiosity. 
• Ability to serve as adaptable and approachable team player.
• Ability to be self-motivated, accountable, and work with limited administrative support.