Colorado Nonprofit Association

Volunteer Manager

 At the Colorado
Railroad Museum, we believe there’s something amazing about trains. We work
hard every day to create extraordinary opportunities for learning in a fun and
interactive environment. We also work hard to engage members, donors and
supporters at all levels and from all walks of life in the work of the museum.
To accomplish these goals, we bring together a dynamic team of talented
individuals, both paid and volunteer, whose passions range from locomotive
restoration to exhibit design, to developing engaging programs to offering only
the best in customer service and the guest experience. We offer a comprehensive
benefits package for full-time employees, competitive wages, and a supporting,
fun and rewarding work environment.  

The Colorado Railroad Museum seeks a friendly, creative,
and organized individual to oversee its expansive Volunteer Program. This
individual oversees all aspects of the Volunteer Program including recruitment,
training, placement, record keeping, and supervising volunteer staff. The
Volunteer Coordinator also works closely with the Event Manager to ensure that
all volunteer positions for staffing events are filled and directly supervises
these volunteers.  

Position: Volunteer
Coordinator/Manager 

Schedule: Full-time,
40 hours/week; flexible schedule but typically Wednesday
through Sunday days or Tuesdays through Saturdays, early morning, evening and
holiday hours as necessary
Rate: $46,000 to $50,000/year 

Benefits: Paid vacation and sick leave.
Full medical, dental, and vision coverage. 401(k) match. 

Reports
to: Director of Operations

Responsibilities and Essential Functions 

· Manage all aspects of the Museum’s volunteer record
keeping and communications software programs, including Volgistics and MyEmma,
to build volunteer positions, manage scheduling, communicate with volunteers,
maintain data and track volunteer progress. 

· Coordinate and support other paid staff
volunteer leads 

· Coordinate and/or assist with staff supervision of volunteers and volunteer
projects on the grounds 

· Work with staff to plan and organize annual
Volunteer Recognition Banquet 

· Post job descriptions for all volunteer positions 

· Plan and organize quarterly Volunteer Fairs and
subsequent Volunteer Orientations 

· Works directly with Event Manager and other
staff members as appropriate to facilitate Day Out With Thomas™ and POLAR EXPRESS™
Train Ride and other Museum special events 

· Recruits new volunteers and seeks out new
opportunities to source volunteers 

· Works with agencies to coordinate and schedule
community service work force 

· Oversee community service volunteers and monitor
their projects 

· Work with Jefferson County Adult Education to
manage their work force 

· Coordinate with Director of Membership to track
and notify volunteers who earn annual memberships 

· Other duties as assigned 

Job Requirements 

· Ability to communicate with guests, co-workers
and volunteer team members in a direct, respectful and confident manner. 

· Takes initiative in problem solving situations
and works well independently. 

· Ability to lead on-going groups of volunteers in
a way that is supportive and keeps them focused and engaged. 

· Familiarity with volunteer tracking data bases,
like Volgistics. 

· Ability to adjust to shifting job duties,
responsibilities and priorities. 

· College degree, preferably BA in Business or
Hospitality Management or other Museum related field OR a significant amount of
experience in volunteer management, event planning and coordination. 

Physical Demands 

The physical demands described here are representative of
those that must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions. 

• Ability to move,
  transport, position, load, unload and set up materials and equipment (up
  to 50 lbs.).  
• Ability to climb stairs
  and negotiate ladders 
• The ability to remain in a
  stationary position for extended periods of time (up to 8 hours).  
• While performing the
  duties of this job, the employee is required to move about the Museum, spend
  significant amounts of time outdoors, and communicate with guests,
  including young children. 

Work Environment 

• This position operates in busy
  indoor and outdoor environments; crowds and moderate to very noisy sound
  levels are common.  
• Associated outdoor duties
  are required for opening and closing and for other necessary activities as
  well; these activities may involve exposure to rain and snow, extreme
  temperature variations, and smoke/exhaust fumes from coal burning steam
  locomotives and other rail and road and off-road vehicles. 

Additional Information 

· This position is
subject to a probationary period not to exceed six months. 

· Minimum age: 21 

· The Colorado Railroad
Museum is an at-will employer. 

The Colorado Railroad Museum is an equal
opportunity employer. The Museum is dedicated to the goal of building a diverse
staff committed to serving the needs of all our visitors and we encourage
applications from individuals of all backgrounds.