Job Purpose
The Foundation Operations Coordinator is responsible for the coordination of operational functions of the CAR Foundation, resulting in a well-functioning, efficient organizational experience for stakeholders. The Operations Coordinator provides outstanding customer service and support to co- workers, volunteers, members, donors, grantees, and the general public. This role serves as the primary point of contact for various functional areas and provides general administrative and event support. This is a challenging position that requires strong organization, creative problem-solving, a high level of personal initiative, and the ability to work well in a fast-paced, multifaceted environment. The Operations Coordinator is based in metro Denver and is a hybrid position, requiring some time in the physical office each week. This position reports to the Executive Director of CAR Charities.
Duties and Responsibilities
Fundraising Support
• Manage donor database including donations, reporting, constituent records, campaigns
• Act as main point of contact for receiving checks, questions from donors
• Customer service for donors with transaction issues
• Create mailing lists for digital and direct mail appeals
• Manage donor stewardship program
• Recordkeeping for recurring donations
Administrative
• Record accurate minutes at BOD meetings
• Prepare and distribute Board meeting packets
• Manage Board/Committee Calendar
• Process incoming Foundation mail, enter into database or file as appropriate
• Assist with organizing physical Foundation office (paperwork, marketing collateral, t-shirts, auction items before/after events etc)
• Manage and maintain digital and physical files.
• Manage general email accounts
Event Support
• Research venues, vendors, assist with decision making and contracts
• Manage event registration site, guest lists, sponsor logistics
• Assist with vendor management and overall event logistics
Travel Requirements
Minimal travel to attend local events and complete certain tasks may be expected in this role
Qualifications
• Bachelor’s Degree or equivalent directly related experience required.
• Highly organized self-starter with demonstrated problem-solving and follow-through ability, and proven success in managing multiple and diverse priorities
under pressure.
• Strong analytic problem-solving skills with attention to detail.
• Excellent verbal and written communication skills as well as an overall ability to be clear and concise in all communications.
• Strong organizational and time-management skills; proven ability to prioritize and meet deadlines.
• Ability to work both independently and in a dynamic, cross-functional team structure.
• Highly proficient in Microsoft Office suite and database software tools.
• Demonstrated ability to work effectively with stakeholders at all levels.
• Ability to manage and work through change in a proactive and positive manner.
• Ability to work some evenings and weekends as needed.
• Valid driver’s license, access to reliable vehicle with current insurance, and the ability to travel as needed to do off-site errands or attend meetings or events.
• Commitment to CAR’s culture and values.
Job Description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. May be required to perform other duties as assigned.