Colorado Nonprofit Association
Navigator
Position Summary
At Catholic Charities of Central Colorado, we offer more than a job; we provide a meaningful way to contribute to the health of our community. We serve people who are experiencing poverty, crisis, and instability, and joining our team means embarking on a fulling journey with deep purpose.
We’re looking for a Navigator!
Ideal Candidate Qualifications
- Strong Advocate: Championing for those experiencing barriers to health and well-being
- Patient & Wise: Exhibiting kindness, setting boundaries, and demonstrating sound judgment in assisting vulnerable clients
- Responsible & Reliable: A loyal team player committed to supporting the most marginalized, even in challenging situations
Key Responsibilities
- Immediate Support: Respond to urgent needs and, with the client, plan for greater stability
- Client Partnership: Work with clients facing significant health and well-being barriers to achieve greater stability
- Resource Navigation: Leverage quality information about community resources, community-based and on-site partnerships, and financial assistance programs
- Skilled Advocacy: Employ effective listening and a strengths-based perspective to advocate for vulnerable clients
- Team Collaboration: Engage in case-conferencing and teamwork for more comprehensive client care
What We Offer
- A supportive and collaborative work environment
- On-the-job training
- A comprehensive benefit package including health and wellness, retirement, and generous paid time-off.
If you’re ready to make a positive impact in the community and support individuals in overcoming barriers to health and well-being, we invite you to apply today!
Essential Duties
- Conduct intake interviews assessing strengths, resources and needs of clients at the Marian House
- Treat each client with dignity and respect, listen to their concerns, and guide them appropriately to the next best step for them.
- Utilize techniques of Motivational Interviewing to elicit what is important to the client, and to help them overcome barriers to pursuing their goals.
- Embrace best practices of trauma-informed, strengths-based, client-driven care.
- Ensure appropriate data collection, stewardship, and reporting as appropriate for quality care, program transparency, and process improvement.
- Ensure confidentiality of client information.
- Ensure compliance with standard operating procedures for Income and Relief Services.
- Provide needed documentation for grant reports.
- Maintain contacts and relationships with provider organizations to which clients are referred.
- Assist in developing and maintaining an accurate list of referral sources.
- Steward resources for financial assistance and any other direct assistance such as bus passes, gas cards, clothing or ID vouchers, etc. with care, providing appropriate documentation and recording such assistance appropriately.
Work Environment
- A majority of the assigned duties are performed in an office environment.
- Interacting with vulnerable and at risk populations introduces stressors including but not limited to erratic or volatile behaviors or outbursts and potential for secondary trauma from listening to other people’s financial and personal problems.
- The employee is subject to both inside and outside environmental conditions.
- Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of this position.
This description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is intended to be an accurate reflection of the principal job elements essential for making compensation decisions.