Colorado Nonprofit Association

Resource Facilitator In Person Valor on the Fax

WHO WE ARE:

Brain injury can be hard to see and understand, but at Brain Injury Alliance of Colorado, we get it. We know each person with a brain injury is unique and can be struggling with so many things. Every day, we provide the support, connections, and available resources that survivors and their support network need. Because when we do, survivors of a brain injury have a chance to thrive.

WHAT YOU WILL DO TO HELP FURTHER THE BIAC MISSION:

PRIMARY FUNCTION:

As a Brain Injury Resource Facilitator at Valor on the Fax, you will play a key role in supporting residents who are living with brain injuries through personalized guidance, resources, and emotional support. Your goal is to empower residents with the tools and knowledge they need to enhance their quality of life, regain independence, and foster a sense of hope and resilience.

This is an onsite position working Tuesday – Saturday or Sunday – Thursday, 11:30 am – 7:00 pm.

ESSENTIAL DUTIES/RESPONSIBILITIES:

• This position will work on-site at Valor on the Fax. Valor on the Fax is a 72-unit permanent supportive housing building for persons experiencing homelessness who also have a brain injury or related disability. 

• Goal Setting & Support: Work with residents to identify both short-term and long-term goals. This might involve personal development (like improving life skills), career goals (such as finding employment), or wellness objectives (like managing health).

• Resource Connection: Facilitators connect individuals with appropriate community resources. These could include healthcare, educational opportunities, financial assistance, vocational training, mental health services, or housing support.

• Motivation & Encouragement: Beyond logistical support, Resource Facilitators often provide encouragement and emotional support. They help residents stay motivated and resilient as they work toward their goals, offering guidance when obstacles arise.

• Address immediate client needs brought forward.  

• Check in with residents weekly or monthly depending on the case and update case plans.

• Meet with residents when violations of the lease have accrued for coaching, mentoring about the issue and provide resources if needed.

• Provide education to clients, support networks, and professionals regarding the fundamentals of brain injuries and the significance of addressing symptoms, including the provision of educational materials as necessary.

• Establish connections with external service providers to maintain an up-to-date inventory of resources. Help build new relationships.

Although you will have the above tasks to complete with your assigned caseload, we want to highlight that we always emphasize a team approach.

• Maintain building safety and policy adherence through the following tasks:

• Screen residents and/or visitors needing entry into the building by checking their ID and answering questions/concerns as needed.

• Monitor residents and visitors entering and exiting the property. 

• Complete incident book entries and other reports as needed before the end of your shift.

• Ensure the property common areas are safe, and well maintained.

• Understand and implement Visitor Policy

o Ensure visitors enter and exit the building within the time allotted within the house rules.

o Ensure visitors sign in and out.

o Inform residents of visitors’ arrival and ensure that residents escort visitors in and out of the building.

• Ensure residents adhere to house rules and that any lease violations and maintenance issues are escalated in a timely manner.

o Answer the front desk phone and forward calls to the appropriate contact.

o Monitor security cameras to ensure the safety of everyone inside the premises.

o Exercise the right to contact Law Enforcement or the STAR program as appropriate if conflict or medical emergencies arise that cannot be addressed with staff onsite.

o Respond to fire alarms and other natural disaster emergencies as needed. Contact Director of Resident Services or property management to report these types of urgent situations.

• Complete other duties as assigned.

Required Qualifications

• Bachelor’s degree, or equivalent experience, in areas related to the position.

• Experience navigating systems in a human services, case management, social work, or other applicable setting

• Knowledge of community, state, and federal resources for brain injury, disability, or human services specific to the region this position serves.

• Access to reliable transportation for travel within the region this position serves as needed.

Preferred Qualifications

● Experience working with people with cognitive disabilities and/or behavioral health challenges.

● Experience working with individuals experiencing homelessness or housing insecurity

● Experience teaching life skills such as: organization, financial management, healthy lifestyle, social skills, job skills, computer, and internet usage.

CERTIFICATES, LICENSES, REGISTRATIONS:

• CBIS certification (acquired within one year of employment and maintained through continuing education). BIAC provides financial and training support to acquire this.

LANGUAGE SKILLS:

• Can read and interpret documents. Can draft routine reports and correspondence. Can speak effectively before groups. 

• Bilingual (English and Spanish) – preferred

WORK ENVIRONMENT:

Fast paced office work environment managing multiple priorities.