Who We Are
Advance, Inc. (www.advancepathways.org) is new in Aurora! We are creating a program that for many may represent the last possibility for hope and the first chance for sustained success for homeless adults in their battles with addiction, illness, or harmful behaviors. The vision is to be a community that provides all the help required to those willing to work toward self-sufficiency; anyone who wants help gets help. Advance will be a community of inspiring individuals who believe in the innate capacity for change, accepting both potential and brokenness as part of humanity. It will unleash the authentic hope of every homeless person driven to pursue a path on the runway of recovery from harmful behaviors. We will provide emergency transitional housing for about 21 people to start, but will be developing a program to support over 500 people per year.
Why work at Advance?
We believe in investing in our team members to be the best version of themselves while solving the complex problem of homelessness. You can be among the first employees to co-create and thrive in a culture that is rooted in professional development, values diversity and inclusion, and encourages creativity and innovation for trying new approaches to support long-term sustainability and independence for the people we serve.
Program Manager
The Program Manager reports to the Program Director and is responsible for the continuous improvement and implementation of an emergency transitional housing leasing program that will provide an effective ecosystem of wrap around services to men who are transitioning: 1) from being unhoused, 2) from the justice system to re-enter society, and 3) from recovery and/or sober living homes. In addition, it is important to offer safety and improved health, support skill development and, promote gainful employment with a livable wage for long-term self-sufficiency.
The Program Manager is responsible for managing all aspects of the home leasing program implementation, ensuring that the people served are working effectively to reach goals and milestones in all areas of their lives with the eventual objective of transitioning to an independent, self-sufficient, safe, and sober living environment.
This fast-paced position requires being comfortable with change, pivoting plans to meet the needs of the organization, a foundational understanding of strengths-based approaches to behavior change for the Community Members, and enjoys networking in the community.
Primary Responsibilities:
· Create and maintain training and support materials used for both staff and Community Members.
· Provide leadership for programs by supervising and motivating the 6-9 team members to meet programs/projects goals, adhering to primary roles, responsibilities, and milestones.
· Coordinates and upholds the social contract Community Members sign to begin a path of accountability.
· Leads review of all participant applications and makes final determination on applicants’ admission.
· Oversee the urinalysis and breathalyzer testing process and any disciplinary and commendation actions inclusive of rewards, community service assignments, and discharges.
· Oversight of the safe keeping, monitoring, and dispensation of residents’ approved prescription drugs.
· Prepare the work schedule of the Program Staff, supervise work performed, and complete payroll functions.
· Conduct an annual performance review of the Program Staff.
· Identify and manage maintenance needs in the leased homes.
Joint Responsibilities: Program Director and Program Manager
· Continuously improve the program for adults experiencing homelessness with a strengths-based/solution focused approach that promotes permanent housing and self-sufficiency along the pathway of recovery from harmful behaviors from application, admission, and orientation, to discharge.
· Continuously improve the home leasing program and processes & systems to support excellence; provide training to staff to support successful program implementation.
· Set expectations around and foster an environment supportive of quality programming based on a commitment to continual improvement processes and data and outcome tracking.
· Ability to effectively interact with persons with diverse ethnic backgrounds, religious views, political affiliations, cultural backgrounds, lifestyles, and sexual orientations and treat each individual with respect and dignity.
· Facilitate property tours with individuals, organizations, and foundations.
· Positively promote Advance’s mission and services internally and externally.
Additional Responsibilities:
· Maintain all necessary files inclusive of tracking expenses.
· Use effective written and verbal communication skills.
· Propose new ideas for programmatic improvements.
· Immediately advise supervisor of significant and unexpected problems.
· Promote and demonstrate teamwork and cooperation.
· Complete assignments, projects, reports, and paperwork accurately and timely.
· Follow and enforce all policies and procedures.
· Work flexible schedules, overtime, weekends, and holidays if required with the compensation of additional time off to maintain a healthy life balance.
· Drive safely and maintain all necessary personal insurance while on company business.
· Perform other duties as assigned.
Qualifications:
· Bachelor’s degree in social work, Sociology, Human Services, or related field of study OR have equivalent life and employment experience.
· A minimum of three years of experience in an addiction treatment or recovery facility or is a graduate of a peer recovery program.
· Must have sufficient knowledge of the substance abuse population, treatment planning and the field of human social services to work toward the rehabilitation of the patient community; excellent working knowledge of the Recovery Oriented Systems of Care Model, Peer Recovery Coaching and Support.
· A minimum of three years of managing staff, programs, projects, and planning initiatives.
· Detail oriented with excellent communication, organizational, and time management skills to meet a varied and demanding workload.
· Strong computer skills, familiarity with database management, Microsoft Office365, Word, Excel, Outlook, PowerPoint, SharePoint & Google Docs.
· Candidate must be able to pass a criminal background check with no history of violence in their personal background.
· Physical demands: the work involves normal physical activity associated with an office environment.
The successful candidate: