In this document, Paul Collier shares his insights into the most efficient ways to build your Salesforce skills, and how to organize your work as a Salesforce Administrator. Although this resource was developed for those using Salesforce, many of the principles and guidelines can be applied to other databases.
What you’ll find in this guide:
Your Learning Timeline: How Salesforce Administrators can build relevant skills sequentially, even if Salesforce is only a small part of their overall job responsibilities.
Your Job as an Administrator: What the job of a Salesforce Administrator entails
Resources for Administrators: Helpful tools to organize Administrator’s work related to Salesforce
Resources for Managers: Tips for managing a Salesforce Administrator and a sample job description for the Administrator role